staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

well supplied continental breakfast with gluten free options (on request)

the courtesy of management due to a late check out i didn't fully comply

they didnt have eggs available for breakfast

the hotel was packed with people. i always found a table at breakfast but just.

breakfast was excellent

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

helpful staff, clean and good wifi

good wifi and ok breakfast

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

staff is very supportive, and the rooms were super clean and every day we had room service

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

gym was nice and clean

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

adjoining rooms for the kids as well

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

kitchen was not well equipped at all

better equipped kitchen. a kettle and pans would have been great

no tv in the room. not so much dishes in the kitchen.

kitchens although well equipped, could use more kitchen utilities

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

good location nice breakfast

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

breakfast

breakfast not included in the price.

r end of corridor), very isolated - car essential

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

fast wifi

wifi was ok. quiet mostly

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

free fast wifi

wifi

some problems with the wifi although they were resolved successfully

finally logged in to unsecured wifi from restaurant downstairs

parking is also good plenty underground and outside

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

wifi signal is soo poor in part of the room.

not good wifi.

really nothing special. well, the wifi but that's pretty much it.

is a constant: the wifi

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

concept of double stage lodgement with 3 rooms and small kitchen was interesting

having the restaurant and bar downstairs was so convenient and dinner was fantastic

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

bed was comfortable and room was clean. hotel bar and bar staff were cool.

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

great breakfast and nice bar

the breakfast was too expensive and it wasn't as good as we expected

good quiet rooms, nice breakfast spread and very helpful staff

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

in smart gardens with pool

the pool is small, but calm

lovely grounds and swimming pool

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

outdoor swimming pool is clean and big enough to swim in it

warm welcome bar and restaurant on site.

english breakfast tea bags. although earl gray tea was available

pretty good breakfast, complete and a good value for money.

all was good, friendly stuff and good breakfast

breakfast was good and the price was very good if you think on everything that the hotel provides

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

bit hard to find. a good travelling hotel nice breakfast.

the breakfast was good with many options of pastries, milk and cheese

good variety breakfast

coffee not good at breakfast

she also help me to get vegetarian meal at breakfast after im asking for that

late check out mas tarde

wifi was terrible

wifi was really really slow and unstable

very safe and attended wifi: free close to nice tapas bars

good wifi

and coffee facilities in the room would have been perfect, as would have info when the wifi password expired, but we rang reception and they gave us the new password right

they upgraded our room and let us have a late check out without extra charge

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

in several places , receptionist carla helped us making a phone call and reserving for us breakfast was great and all servers very friendly , it was great

access to gym center

the bar staff is awesome

no gym, bed was too hard, no iron board

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

staff not very good english no communication on wifi , where room was and no breakfast details and no information that stairs out of order had to

wifi is always questionnable

good wifi

wifi is terrible

great location, good wifi, very big room,

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

the pool was nice a big and lovely area to sit outside

was fab very spacious and comfortable and all facilities in room excellent

the nq bar at the spa and gym club was always closed, but i wanted to try something there

there were several moments where connecting and disconnecting from the wifi became problematic for video call connections, but we managed in the moment

in junior suite but poor wifi and i have to open the door to get connection

wifi signal and internet access is very slow

extremely friendly staff excellent location strong wifi

rooms and wifi can be improved

wifi did not work very well

the internet connection was really fast, the wifi reception in the room was terrible

wifi speed is excellent

excellent price value for the location. modern property. excellent wifi.

large room with a kitchen and minibar. clean. wifi worked fine. good value and good location.

kindness of most of the staff, the facilities and the speed of the wifi

ingot injured with a screw in front of the mirror wifi was not working

excellent breakfast, excellent wifi and in a great area just minutes away from the places espagna

very small bathroom, not much space to move around. wifi did not work at all

no wifi and also no cellular data

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

breakfast and accommodations

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

not many choices for breakfast, would love to have fresh veggies and fruits.

size room, cupboards and shelves, good air-con, wifi ok

was unable to log in to wifi

wifi was not really working fast and i was not getting good signal on my phone

wifi required to sign-in via a web interface

wifi reception was not good kept dropping out accessibility via taxi was poor due to single lane

the wifi internet was good, both in the public areas, and in the room

the working areas are perfectly well designed for remote work and the wifi is pretty good

i would imagine this hotel would suit a digital nomad especially with the excellent wifi and co-working areas

energetic place, vibrant and full of positive vibes, there are organised events in the swimming pool area and a there is a beautiful terrace where you can enjoy a drink

laundry facilities a big

room was tiny. wifi very bad

the wifi signal on my room was sometimes dropping, maybe because of the walls.

the wifi was great and the shower was fantastic... that's about it

wifi kept cutting out and no english channels on great television apart from stock market not even

thing that could be improved is the wifi connection, signal was lost pretty often and strength wasn't enough for some apps/videos

highly recommend a coffee shop 5-1inutes walk away called ‘a’ cafe and bar )a for

no bar onsite?

not to like although for such a nice seating area downstairs it was missing a little bar or area to pick up a drink/snack, but perhaps not called for if people are just passing through

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

the wifi connection had some problems

very good wifi which is rare thing in europe

wifi worked great, elevator worked great, bathroom clean with great shower

unable to access wifi but didn t stay long enough to fix this.

the common areas are pleasant and well equipped, and the wifi is very good everywhere

we were checked in ok but were not told anything about the hotel facilities, breakfast, wifi access etc

wifi is working properly and everything is just right on the money

clean , wifi and breakfast

open window; comfortable bed; good wifi; salmon served for breakfast; bbc one and bbc two satellite programms on tv; walk in

when i arrived neither the wifi nor the tv channels worked in the room, only next morning

they change the password of the wifi everyday

very good breakfast, housekeeping and wifi. divine views

wifi

the wifi with my laptop was an issue but a sharp staff at the front desk worked out the problem

helpful and polite staff, spacious room, comfortable beds, beautiful bathroom, fast and reliable wifi, excellent location and many other things

wifi did not work well in our room on that side of the building over the gas station .

top -location -service -check in /out -very clean -nice view -fast wifi

the hotel provided very good breakfast, comfort and fast wifi

wifi was kind of slow. several times i did not have any connection .

fast wifi

i was allowed 2 hours early check in

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

decoration, very comfortable rooms

compared to our experience when we stayed last year, the wifi provided by the hotel was excellent

the wifi left much to be desired

- wifi was strong and reliable

no issues at all - all fine. just a bit weak wifi signal sometimes - could be stronger

wifi is terrible food is subpar nothing around the hotel

nice hotel, good interior, good wifi! all clean & nice stuff

wifi ot working properly

staff kept information unless asked for, like for what floor is my room, is there a wifi, what time is breakfast, basics

wifi is incredibly slow

the wifi was unreliable. the street was noisy at some point at night.

the wifi service, the bathrooms, the cleaning service and that they don't allow smoking unless you pay

very weak wifi in rooms.

than this, the room was rather small, but the bathroom really ok, great breakfast, excellent free wifi

only had some difficulty with the wifi strength

lack of written info about the room

wifi was not always stable

the rooms have enough space, the bathroom are great, wood floor is very pleasant, high speed wifi connection never disconnected during my 5 days stay

wifi signal was not always stable.

having to check in on facebook to access wifi

the free wifi was excellent

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

excelent wifi

wifi was good and the air conditioning worked well

cool, the staff very polite and helpful, adrian was really welcoming and helped me to do an early check in

they offered us early check in and to keep bags 12 hours after checkout

had a 2 bedroom apartment including a washing machine for laundry

confortable, the kitchen in the room was excellent and practical. excellent location!

very good hotel for very reasonable price. good breakfast. kitchen in the room.

the room is confortable, with a small kitchen, very clean

as a suggestion, the kitchen should include basic items such as salt, olive oil, pepper, and vinegar

mini kitchen was very handy

the pool is fantastic and the entire facility has so many extra rooms

the pool is not too deep, for an average sized person, except a depth to the half of the body

pool available

the pool was fantastic

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the gym facility was good, gym equipment were updated

great location and small gym

wifi, tv channels, lift good: cleanliness, bathroom, narrow corridors leading to room, fitness gym

gym facilities were terrible

i was unable to access the gym, which was disappointing

the wifi was a bit patchy and the shower in our lovely room could have been a bit better

the free wifi was terrible and the beds were a bit hard.

wifi and air conditioning worked fine

wifi connection is really poor

wifi could be a bit sporadic and i managed to get it on my phone at times but not my ipad

properly and the ventilation was not good, room was hot not easy to sleep at night, also the wifi was constantly failing

the wifi could have been better

wifi is sometimes slow.

i also liked free wifi

poor wifi, very bad wi-fi, slow or borken almost all the time of day.

when we checked in, our room had clean linen and towels; there was 4 shared bathrooms,; there was wifi; and the accommodation was situated about 50meters from a metro and bus stop

wifi and tv, sometimes deconected

wifi not working properly

was not clean and cold and aircooling is not working i didnt get wifi passeword and the reception didnt help he said he will come but hes not coming anymore and

air con; wifi didn't work for me, but did work for my boyfriend; super cute presentation of towels on bed;

hotel was clean, staff was friendly, room was cozy, wifi was good, taxis right outside the door and loads of nice restaurants in the area

wifi is really good in this hotel especially if you need to work

poor wifi connection

some issues with wifi stability

wifi was great

amenities i was looking for - rooftop pool with an excellent view, very clean rooms, a very tasty breakfast and incredibly helpful

the breakfast is complete and has delicious food

nice hotel with a rooftop pool, location is perfect few mins walking to gran via and other central locations

staff are lovely, rooftop top pool is great

it had a good breakfast, nicely decorated and clean rooms

the bed is comfortable, the bathroom is fully equipped, and the kitchen is spacious and well-stocked with everything you might need

has amenities to cook, and also washing machine in case you are staying longer and need to do laundry

the shared kitchen and laundry areas were great and very clean

new little separete apartments with big shared kitchen

concept of shared facilities of well equipped kitchen area, laundry facilities and eating area

comfortable, good wifi. everything great

wifi was not outstanding; not available in parts of room

wifi not superfast but good enough

reasonable wifi speed

the wifi could have been better,it was really slow sometimes.

breakfast was good with enough variety

to improve breakfast by adding some american food like bacon and eggs

the rooms are perfect for students and kids small and cramped ( during our stay there was a full bus of kids and teenagers

the kids were running throughout the whole floor at night

i think the breakfast was a little poor, there wasn't much to choose from

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

poor air conditioning and weak wifi.

on devices connected to wifi at same time

nicely decorated four-star hotel; room prices are okay; good breakfast; good wifi

the rooms were good enough for 2 people and the wifi worked great

the wifi internet coverage was not good. it kept dropping out in our room.

i couldn't connect to my corporate network to download emails using the wifi

good wifi

good location close to many points of interest and shops, good wifi

wifi was good

the wifi is superb, staff friendly and helpful, the room was very clean and tidy and the location is

while the wifi was adequate, the tv was just ok

wifi seldom worked and would regularly drop. refrigerator did not work.

speed of wifi is a bit slow and the flow of the shower is a bit small

didn t operate properly and wifi kept dropping out

on 5th floor and hotel wifi was effectively so weak you could not even connect

reception staff were so helpful, did offer an upgrade on the room for a small charge and did an early check in for us

lots of nice restaurants and laundry nearby

the breakfast had a good variety of products, everything was great

really nice staff. allowed me a free early check in.

asked for an early check in but hotel said it depended on vavailability- not available when we arrived at 9 in

proper breakfast is not served.

room and bathroom, their service the next day holding our luggage and the wonderful spanish breakfast included, served a short walk down the road

with the fact that breakfast was included it was just amazing value

breakfast not to a standard , i could go to the supermarket across and get the same thing cheaper

breakfast is poor .

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

internet wifi connection.

wifi is very limited only to one device

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

perfect for working remotely; big desk, great light and powerful wifi connection

wifi speeds could have slightly been better, nothing much to complain about.

need the constant and good internet

not a cheap hotel to be honest but the wifi in the room was not enough to jump on video calls

modern room, comfortable bed and strong wifi

we had a very pleasant stay at ocean drive. everything was just perfect. pool is very nice.