pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the pool was lovely and spacious around for relaxing

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

spacious rooms, friendly staff, nice pool, location close to hiking trails

pool, short walk to the bus stop

wifi is working very well and we were able to use our computers efficiently for online meetings

we had a great sunday night at the bar chatting with him

hotel, great staff, continental breakfast was okay for us

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

bar and dining downstairs

welness/spa is poorly equiped and expensive

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

good but no kids meals before 8

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

a nice, clean room, a good breakfast

no shower facility by the pool

the parking was excellent, and the views from our room

so additional cost)

it is not worth paying that much for a small inside pool with two water jets

when we came the heat of the seeming pool didn't work so we got a discount

fab bar area and reading lounge

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

amazing views. the swimming pool was a paradise.

great pool with beautiful views

pool with a beautiful mountain view, open in the summer

the place needs some refreshing, the swimming pool was overcrowded and not very clean

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

restaurant was closed only the bar was open.

early bar closing

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the pool is fantastic, the garden is perfect

i loved the pool and the garden

r the winter) and a pool and great garden space for the summer

breakfast was the best we

the pool was really nice, there were several options for the breakfast.

nice view but the breakfast was nothing special, no vegetables again.

stay and great breakfast

the restaurant is also very nice quality and a great breakfast included

excellent spanish breakfast

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

needed to leave early the next day, but breakfast was not until 9:30 am

no breakfast served until 9:30, far too late for hikers.

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

breakfast is simple and delicious

nice breakfast, nice room with great view of the mountains.

the breakfast was also delicious

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

breakfast was lovely too

breakfast copious

breakfast: very good value for money

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

really good breakfast

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

the rooms were nice and clean, the pool is great

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

because my kids loved the place

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

service, cleanliness, bar and restaurant

wifi reception in my room 210 was very poor and erratic

problems with wifi on the last day

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

great speed and stable wifi

really nothing special. well, the wifi but that's pretty much it.

wifi was too weak at the room no kettle available at the room

is a constant: the wifi

the wifi. it doesn t work in the bed room. it he signal is too weak.

wifi signal poor inside the room and the shower sometimes the water was cold.

breakfast not included in the price.

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

good location nice breakfast

awesome breakfast for

adjoining rooms for the kids as well

property claims to have a sauna and gym

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

gym was nice and clean

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

plentiful parking

views, the room and little patio area, the comfortable bed, the decor, the gardens, swimming pool and food

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

it is a detail but the swimming pool could use a bit of an update.

wifi did not work on second floor where i stayed

no wifi in rooms, only communal area.

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

helpful staff, clean and good wifi

decent rooms and wifi

wifi was not good. didn t work most of the time.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

clean and comfortable rooms, breakfast was great with plenty of variety

the room is a tidy, compact studio that includes a small kitchen

nice breakfast, standard continental, eating along with the students of the residence is always fun

gym

would have liked some tapas choices in the bar but as it was good friday none on offer.

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

coffee isn't self service so have to get the bar man to make each time

the seperate restaurant bar building was excellent

it was so clean and comfortable with an excellent shower. breakfast was perfect.

the courtesy of management due to a late check out i didn't fully comply

the hotel was packed with people. i always found a table at breakfast but just.

breakfast was perfect location was remote but close enough in taxi

they didnt have eggs available for breakfast

very handy with bar and restaurant next door and fab as it was pet friendly

room very clean and comfortable. nice bar and restaurant and very good food.

pets are able to sit in the bar area with you which is a

it’s proximity to the motorway. ev charging and delicious food on offer

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

wifi signal is weak and unstable although the router was very close

wifi coverage indifferent.

only hotels with a restaurant, parking and wifi

free wifi which was just adequate, but other rooms maybe better

wifi kept freezing.lighting in room poor not good for reading.

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the wifi was mostly non existent

) and wifi working only at the reception

tv, no telephone, no in room tea/coffee, very patchy wifi etc

the silence in the area, free parking and wifi and the views from the bedroom.

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

wifi good for me the price was little high for a week night but i would highly recommend and

the room was a good size and the wifi worked well

internet wifi was unreliable no parking breakfast buffet unimpressive

nice room, clean, various breakfast and close to the city center

lovely ambience, clean and good breakfast

breakfast could have had more selection and the bar could have been open in the evening

breakfast was in a bar next door with bad service and a minimal breakfast

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

seems to have no encryption)

expensive, poor a/c, non exsistance free wifi!

i could not connect to the wifi as the signal was weak.

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

no surprises, good value for money. kids enjoyed the stay.

the staff very helpful the room and play machine free fir kids too

quite essential rooms quite cheap breakfast

parking, super comfortable beds, good breakfast, friendly and helpful staff

english breakfast

wifi had some downtime

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi not working no coffee in room only 1 long pillow

the wifi was terrible. very spotty in the room.

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

very good wifi

breakfast was excellent and bed was comfy.....

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice and quiet and good breakfast

nice breakfast, nice connecting rooms when travelling with kids

the breakfast was good with a huge selections of croissant and donut and pie

like everything in this hotel the service are great the breakfast the comfortable beds nice toiletries of

hotel is bright new and has all the amenities needed

poor wifi in rooms

and the wifi didn t work in the rooms

also the wifi doesn t work so good

the property was quite out the way the rooftop terrace was unreachable wifi was poor

i arrived they found a room available for early check in

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

no facilities ... no gym ...restaurant has limited menu

breakfast was delicious

the staff were very helpful and the free wifi was easy to connect to

good size flat screen tv; shopping center within walking distance; supermarket next door; wifi was good; restaurant was

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

wifi speed met my needs

lovely hotel on outskirts of madrid, easy free parking, modern design, wifi, clean. all great

everything...and the breakfast was fully enjoyable. nothing but great service

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

reception and bar service as they use the same personnel

wine at the bar was a but pricey for spain, and i wish they had a shuttle service to the airport

the breakfast is not good

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

very clean and spacious rooms. warm greeting and late check out possibility

gym old, breakfast okay but not great

i couldn’t have a late check out

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

fast wifi

wifi not working

wifi was stable.

r end of corridor), very isolated - car essential

wifi a bit slow

wifi was flakey but im nitpicking

lack of service, hard to get food, wifi did not work except lobby

clean, spacious and modern. fast wifi.

wifi was not perfect

wifi was not up to the standard of my children s streaming needs.

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

was traveling around spain/portugal with my 2 kids (14 & 19)

great breakfast. great service, staffs were very helpful.

were so absolutely blown away by the breakfast which had really delicious, healthy foods like real scrambled eggs (not re-constituted

we also were lucky to get an early check in since we had an early morning flight

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

the pool was nice a big and lovely area to sit outside

everything the only thing the pool was closed for repairs and it wasent advertised that way

because it looked quite large and would have made our experience a 10/10 because we are active gym users, although the smaller fitness room sufficed for a short trip

good breakfast

was fab very spacious and comfortable and all facilities in room excellent

room service was available and room had a mini bar also

good staff, bar food was ok. rooms very clean. gym was ok

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

free wifi was truly terrible

complicated wifi access

we couldn t get wifi in our room

comfy bed friendly staff good wifi local shops

spa is small

there are so many little touches to make you feel at home - including breakfast and her mum's cake

we were traveling with young kids and the house even had toys and books for them to play with

the rain shower was fab and the kitchen so well stocked

good breakfast, easy access, good, safe parking right outside the door.

the kitchen is very well equipped

no coffee or tea available until bar opened in the

nice pool

the mini bar is usually not supplemented

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

wifi was slow but that's the only bad thing i can say

very slow wifi. the same breakfast every day.

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm district so no noise from the street, many restaurants at walking

room very clean, comfortable beds, wifi very good. check out at 1 am.

the ev charger is in the garage but they won't help you if there is any issue as the service should is

room service is awful

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

comfortable room, nice terrace

the gym is a bit small but still works

nice bar and restaurant

is excellent, parking is for free (which is a bonus for segovia), the food in the restaurant, breakfast and dinner were great, if you choose the menu del dia for dinner you will have an

antic style cozy hotel and breakfast is good also.

were friendly and helpful, room was very clean and comfortable, good choice of snacks from the bar if not wishing to use the restaurant

great location, good sized room, free parking, breakfast included, fabulous restaurant.

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

no main bar , but good restaurant/ small gym / great pool

was not allowed to stay in superior double room with two little kids (1 & 3 y

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

breakfast most of all.

location was great for proximity to chamartin train station. good restaurant and bar on site.

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

the hotel provide late check out for a nominal fee

early check in was a plus

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

the kitchen had nice appliances

the best, the swimming pool, the gym and the rooms with two beds completely separated

no food service ud83dude03 but we had a kitchen so it was wonderful!

kitchens although well equipped, could use more kitchen utilities

easy check in, friendly staff, good internet, good gym, clean.

gym closed

great breakfast and i was happy to use the gym facility after a long vacation.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

everything was great and the rooftop bar was incredible ud83eudd29

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

highly recommended to have some drinks in the bar in the terrace of the building

very close to everything and has a roof bar yes

the bar could have been staffed for longer hours

an excellent central location, attached garage

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands ipad would not work properly 5) preset air conditioner can only have 24c or off 6)

wifi didn't work most of the time

wifi didn t work in our room

free sweets in reception, good wifi and warm rooms