well equipped kitchen and also extra fridge in room. wifi speed also quite good

very handy to have the little kitchen in the room

of guests on my last night at the hotel that decided to wash and dry clothes by my room

the kitchen) at 1am

i enjoyed using the kitchen which also had nice little patio

great pub nice room well looked after good parking

hotel guests get a 10% discount at the bar which is great ud83dudc4d the food is great also

the bar staff couldn t have been better and my room was just what i needed

was genuinely blown away by the long room hotel and bar

clean , it was very adequate for what we needed, we were offered 10pc off the drinks at the bar i would definitely book a room again it was close the st george's hospital which was the

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

i stayed with my 2 kids and felt very safe

i stayed with my 2 kids and felt very safe

wifi wasnt stable

wifi connectivity was good and complimentary

wifi needs a sky wifi account and did not work on ipad, though ok on iphone

everything except wifi

great bar too

wifi was linked to sky

wifi did not seem to be working which was a minor irritation

staff, breakfast and secured parking

wifi is poor, so needs looking at

bar pleasant

everything was clear about our room, where breakfast was, the bar and lounge area

free parking, air conditioning, comfy bed, nice shower room.

wifi did not reach our room.

excellent beer; and excellent wifi although only in the pub

issues with wifi which we were advised

n/a apart from a flakey wifi connection

whole place is just great, bar had such a lovely atmosphere, staff were very friendly, room was extremely clean, spacious and

the food was stunning, the room service was very quick, the bedroom was clean and comfortable, lots of little extras were

the pub guests with rooms, need separate wifi- not shared with general pub guests.

slow wifi

of personal info and also agreeing to receive updates or it won t let you sign up and order room service

the wifi kept disconnecting

in fact, all of the staff from the bar to the restaurant area were personable and bubbly which quickly made the place feel homely

the best hotel i've ever stayed in

bedrooms not affected by bar area downstairs

the air conditioning made the odd noise through the night that woke the kids up briefly

the air conditioning made the odd noise through the night that woke the kids up briefly

just that the gym and breakfast wasn t available

:) good wifi and shower

tv channels for kids was not working they get bored but it is fine

breakfast, especially one of the employees helping us every morning, manoj

manoj was a great host & we recommend the waffles! my kids loved there

are welcoming and attentive, rooms are spacious breakfast is wonderful, and i like the little bar area where you can have a

a practical desk with sockets and good wifi allowed me to continue with work easily during my stay

spoke to the lovely manager, and she gave me 2 options one i could have a late check out or get 50% of stay

like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn’t nice made me feel uncomfortable and scared for her kids

the food wos very nice .....wifi wos very slow and keeps droping u out

have to pay and you need to pay $15 per day if driving in central london and not even mentioning parking

the pastries were not nice, the ones i add to kids snack not a nice breakfast

property is located in a great area with easy access to parking and many local shops and facilities around the area, i really felt at home by staying in

all day breakfast, toaster, wifi and the staff. plus free parking.

great friendly staff great location near train station all day breakfast handy

i arrived there was one member of staff on reception/ bar who had been clearly left on her own and was rushed off her feet

nice restaurant and bar but we did not use this facility

delicious and varied breakfast

i like that lots of amenities are thrown into the price such as air con, wifi and breakfast

friendly staffs and good breakfast

rooms were lovely and clean, the bar and dining area were lovely too

staff were brilliant and room service food and breakfast were really good. thank you.

large rooms, very comfortable beds, tv, free wifi, drinks facilities

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

very relaxing atmosphere, really good food served, nice sized room with a lovely shower and free parking

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

wifi only 20 mins free

no complimentary wifi, it s 2018 after all

paid wifi

wifi and ac not working

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

wifi dreadful

limited options for room service and food after a certain time.

it was great to have the excellent coffee and tea as well as a well stocked mini bar and snacks

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

free wifi only if you give a lot of personal info to a third party provider

wifi was unusable

room service: one order of fish and chips, no drink: 25 pounds

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

bath, little kitchen, everything

space in the room and the kitchen facilities .

he let us make late check out even though the hotel was very busy and fully booked

kitchen sink is a bit blocked, after pouring boiled water the blockage gets less

high quality toilet paper, even kitchen rolls supplied

car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult to access &

the wifi is terrible

were told room service was 24hrs and checked with the duty manager

no phone signal had to go outside to make calls wifi very poor impossible to do business

the car parking is convenient and free and wifi is good

y kids both have special needs) i feel valued by my experience

as well as room service through the night

clean comfy. excellent breakfast good service

a swimming pool or access to the facilities next door would have been great

and at the bar was given a complimentary birthday drink

room was clean breakfast was vey good

smart hotel lobby, with lounge, bar and restaurant

good service clean room yum breakfast

bar staff were equally very responsive

the bar staff are also very helpful

free parking and good quality free wifi

spacious family room, car parking available and great choice for breakfast.

also, very much appreciated the early check in

a complimentary breakfast and free wifi help put this place in the 'great value' bracket

nice comfortable hotel with free secure parking. breakfast is good ud83dudc4cud83cudffd

had even phone to advise early check in

the gym was well equipped and the jaccuzi, sauna and steam room were great

loved everything but the wifi and internet connection was very bad and prevented me from completing online work i needed to

the breakfast was also very nice freshly prepared with quality ingredients

modern room. great car park early check in.

breakfast was readily available and the chef constantly checked and refilled supplies

breakfast was good & sat at window looking out at the view was pleasant while having my start a the

to hang your clothes, lamp next to the bed as well as possibility to charge your mobile, wifi was working well

clean, staff was very helpful. nice location, bar inside, chilled vibe

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

breakfast was lovely, although each day i did have to explain i was a genius at booking

was roomy and liked the feeling of home away from home with the kitchen and the appliances

i had two rooms with all kitchen and laundry equipment

nice bed, nice kitchen, nice amenities

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

there is a breakfast lunch & dinner menu accessible on your tv

staff are so helpful and friendly breakfast is excellent i will be

great gym that's open 24hrs and the rooftop pool is heated

this includes a heated roof top pool with great views, spa and gym

:) the 24 hr gym and sauna on the lower ground were a great bonus to unwind and relax, too

they are advertised as having a bar - there is no such thing, only a breakfast room next to reception and a fridge with some drinks

wifi was fine for streaming netflix

views that say there is aren t true)

fast, easy to use wifi. courteous staff.

wifi was a little weak in room

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana bar other drinks, snacks and breakfast available at extra cost

good wifi

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

good facilties and wifi

the wifi could have been better. signal was shy and sometimes very slow.

we had a 2 room suite which was ideal to room for our kids.

the laundry service wasn't satisfactory

were gorgeous and the bathroom especially, one of the comfiest beds i ve slept in unfortunately spa wasn t open but didn t detract from our stay great location , easy bus and walking accesss

they lost my laundry

only thing i can find fault with is that i was told on arrival that an early check in wasn't possible as the hotel had been fully booked the night before

the breakfast had more choices it would be better

breakfast was poor. that was only negative point

hotel has no bar and has a self service continental breakfast which is fine if its what you want

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

every thing was very nice except the breakfast could been better

i had to cancel a work meeting because the wifi kept crashing, and there was no signal in my room

wifi was terrible

breakfast was lovely and all staff was super friendly

i couldn't breathe, my kids and i couldn't sleep

food in the bar was superb and breakfast great 10/10 all round

room recently renivated spacious bathroom with lovely toletories clean & comfortable good wifi

good facilities and wifi

friendly staff clean warm room free wifi

station and many bus routes clean and comfortable spacious room nice toiletories in bathroom good wifi

the wifi connection was also quite good

great location, clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared kitchen, friendly staff and onsite free parking

good to have laundry facilities

quality of the wifi signal

free wifi, free parking, quiet location, free breakfast, clean , comfortable room.

noisy delivery of laundry very early in morning

the breakfast included with my stay was fantastic; it's so generous of them to offer such a wonderful

breakfast super - personel very kind - pasha hotel very well located...very quiet place

additionally, there were significant issues with mobile network coverage, and although wifi was available, it was challenging to maintain a stable connection

no wifi

room service just dropped of new towels no cleaning or empty the bin bag in the room

although there were lots of families with kids who all seemed to be enjoying it

hotel nicely set back from the road, with a nice bar downstairs

beds extra comfy. shower lovely and powerful bar and room service excellent

very spacious rooms for the kids and large beds. very clean!

bed was big enough for myself and 2 kids 8&5, didn t need sofa bed made up

late check out time was good compared to other establishments

close to the train station even thou room was small the facilities were good and good wifi

staff were very friendly and very accommodating, we asked for early check in and they honoured this with no charge

no wifi signal in the room

i asked the staffs when i check in that could i have a later check out at 3pm on the last day, as my flight was 9pm

room was very quiet, wifi worked well

we asked for an early check in that was not provided.

room service is fast

great location. clean and room service every day

receptionist, good place very close to the underground station and train station, and timely room service

wifi free, but not secure

the common breakfast area and amenities

from start to finish was perfect, staff was kind, the room and amenities were amazing - the breakfast had various options and was fresh

eco responsible hotel in a quiet area not far from the tube, good breakfast, wifi. good hotel!

facilities were excellent, room size was great, beds really comfy and a great choice for breakfast

very tiny space. i was downstairs and the wifi was not very good.

poor wifi

wifi very weak and lost signal few times

air con and wifi in rooms a major plus

wifi - very slow in the rooms. and no elevator - but the stuff carried the luggage.

location free coffee wifi

the receptionist helped with an early check in

good, free wifi

staff were friendly and were very helpful when we requested an early check in

free coffee and wifi

slow wifi, a little cold in room

the staff was helpful with early check in due to our transatlantic flight

very good wifi signal

early evening the wifi was disappointingly slow - however it got better later on.

looked like a kids toy play one lol didn t do the job

no phone to reception, tv not working, no info offered relating to linking into alleged free wifi, shower wc room even smaller

free wifi and rooms lovely and warm

good wifi. central london, cheap if you arrange in short notice.

there wasn't any wifi available on the room even though they provided us the name and user password

have never been cleaned and were full of fungus, the window didn't close, no air conditioning or wifi as promised, the tv didn't work, generally

back at hotel at 11:15pm to be told the bar was closed & we couldn t get food or drink

accommodation was very good, great breakfast

breakfast was delicious

if i was being picky perhaps a guest laundry would be nice

was so close to many of the attractions and a laundromat just a block away were they did our laundry

wifi was good strong signal

wifi signal was a little weak in our room for streaming but i survived!

isney+ etc

although there was a wide variety of things to choose from, my kids and i were not a fan and opted to get breakfast outside the hotel

the wifi kept disconnecting

wifi was good and enabled me to download a sound meter and because it was too noisy to get to sleep

bar downstairs that had a really nice vibe to it

stunning rooms, really friendly staff, and a great bar downstairs!

excellent location, great vibe and the bar downstairs was a massive bonus!

com is incorrect/doesn't work so if you need to get hold of someone outside of the bar opening hours you can only send a message through booking