pool great

my kids loved the breakfast variety

breakfast was outstanding and pool was clean and not crowded

very clean, comfortable bed. breakfast was great.

i traveled with kids and this place was an excellent choice

the pool is way too small and there is no hot tub!

the breakfast was done very well for covid

pool way to small for number of guests using it. also, no hot tub.

no pool and no breakfast bar

children were upset the pool was closed

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my older mother and they put us on the seconds floor when the elevator was not working,

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

also the best part is the shuttle service that the hotel provides

staff were friendly and breakfast was good

to reviewers who complain breakfast wasn't included - it's in the description

location and gym

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

location was perfect for me…close to my friends muay thai gym

gym,laundry

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

kids were in the pool area up until it closed

the room, pool, exercise room all too shelf

1 person thought she heard 'room service'

large trucks were taking a majority of the parking closer to the doors taking up multiple spaces and blocking views for backing out of parking

spacious rooms with spa tub. bed was comfy.

the gym was not functional

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything about it kids running up and down hallways all

felt the pool closed kinda early, and the noise control wasn’t very sound proof heard the kids running in and out at

breakfast

quiet and clean. delicious breakfast. bed linens were very comfortable.

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

more equipment in the fitness room.

also, best breakfast ever

i liked the grounds, bed, pool, game room and the bistro was cozy.

wish the outdoor pool was open later

the kids had frozen fun drinks all day & felt like they were on vacation for our little staycation

free parking and free internet

the gym was small and crowded in the morning, which made the pool much more attractive.

lots of family's with kids cause there is a pool

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

the gym....it was amazing...had everything you need and was clean.

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa matched

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

room service prompt, friendly and food was delicious and beautifully presented

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

set across from a golf course makes for a quiet stay yet is just minutes from major shopping and restaurants

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

beds were good. breakfast was great! while experince was wonderful.

the kitchenette in the room.. it was very comfortable.

love the rooms the pool the food the staff everything was nice this is our 2nd time booking we’re going to be

breakfast food and staff in kitchen where

wish the bar area was open, do to covid-19 and construction in the hotel

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

also went to the bar

many kids making noise

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool deliberately splashing everyone in the face and the parents did nothing, i do not

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

clean, modern...loved the kitchen

the omelet bar was a very nice feature

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

great layout and has a full size kitchen area

well to no fault of there own but because of covid the bar was not open

no grab bar in shower. hand soap too small. soap in shower mounted too high.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the service was excellent, the bar poured good drinks and the room was immaculate

onsite bar and dining was closed due to covid.

ordered coffee room service 6am didn't show up till after 7am

limited access to room service for breakfast requiring 24-hour notification.

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

late check out till 4pm was also a plus

door by the parking lot locks at 11pm and u have to walk all the way around the building to the front

room service for lunch and dinner

i wish they had a free breakfast for guests.

to find, close to shopping destinations, free on-site parking, clean rooms and public areas, free wi-fi, indoor pool, good restaurant and bar, helpful

every thing was wonderful ,the staff, the room, everything we enjoyed the bar and the pool also.

the wifi was decent and allowed me to do remote work

room service and breakfast

location bar and bartender was nice

that there is no pick up shuttle from o'hare airport

the room service food was excellent!

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

unfortunately pool was closed due to covid restrictions.

breakfast and complimentary drinks were great

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

location, price and breakfast.

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

there was a coin-op laundry room for guests, but only one washer and two driers available

very clean, great breakfast, convenient parking.

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

there was no microwave in my room and we had to either go upstairs or to the bar for ice

i had gotten my wife and kids plates and when i went back to get mine they had

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

breakfast was good

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it difficult to do my workout

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

free breakfast and wifi

the breakfast wasn t good. the sausages were half done, the breakfast should be improved.

liked the fact that it had a full kitchen and living room area

breakfast was the best continental breakfast i ve ever had

not very quiet either, could hear hallway and the gym on floor below pretty clear

friendly staff excellent bar tender spacious room good breakfast reasonable prices

location bar movie theater.....

love the shuttle service provided. the staff was very accommodating and professional.

pool and workout area, sauna, hot tub were great

spacious room, very clean, modern. breakfast was included.

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

breakfast had to be downstairs. and our room was a bit nippy at night.

no bar

the late check out

breakfast was great. i liked that three mornings in a row were different varieties of food .

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

the breakfast times and the cleanleness of the hotel

wed night food, good breakfast

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

the gym is fine, and breakfast area enjoyable with really nice staff

had to ask for room service daily

nice size rooms. good gym and pool area. staff very friendly and accommodating

room service was great.

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

nice room very clean. the pool was nice also oh and the breakfast was outstanding

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the pool was nice and the outside patio

the pool room was a little small but nonetheless very relaxing.

paper bag breakfast with rock hard apples, kids would not eat them.

my kids relocated from california to illinois for my sons job

free breakfast is amazingly good, several

breakfast is out-of-this

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

close to everything for our kids

hotel had laundry facilities

updated lobby furniture, clean , updated rooms, breakfast

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

could use two laundry machines. ty for great stay

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee available all day

the gym

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

great breakfast and location

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

horrible room service

wifi signal very week

room service only after 3

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

beds, breakfast, the staff and the 24hour free coffee. the renovations were beautiful!

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

then once i moved to another room there were kids running up and down the hall all night, like a stampede

very quiet, very modern, nice to have a shuttle service to golf course,

it was in close proximity. there was an indoor pool. the price was right.

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

temperature of the pool

gym open 24/7

i only wish i had the breakfast option with my particular room

the room was not cleaned on the second day of our visit even though we requested full room service

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

location, breakfast was good.

customer service and everywhere was so clean. their breakfast is good

onsite laundry! great breakfast!

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

great location, great breakfast, comfortable beds, and a bathtub to boot.

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

pool wasn’t heated

big parking lot , as well for trailers etc , fair price

it was a standard hotel hot breakfast, just what you need in the morning.

the sofa bed was very uncomfortable, and we could not use the wifi

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

the tv did not connect to wifi travelled with children could not connect my neflix

a friendly welcome beautiful room, friendly staff, great breakfast.

been great: the staff, breakfast, the gym

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

additionally, your website advertises a gym, which was not functional or open while we were staying

laundry machine didn’t work add the staff was not friendly

was great if anything it sucks that all the amenities were closed because of covid no swimming pool you can even use the

no early check in

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

hotel main marquee sign and some of its parking lot lights were not functioning

pool /gym door lock broken

would have like breakfast. wifi didn't work in the room.

big and clean. heated indoor pool.

i absolutely loved the addition of the pool and the wide selection for breakfast

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the

they also had a 24/7 gym and heated indoor pool

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and partially of the workout room

pool goes to 9ft. lemon and orange water.friendly staff

enough parking the beds were damp and ice cold

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

the gym was nice and my family loved the breakfast

small pool. but only because my daughter was expecting something bigger.

very ckea. friendly staff. very good breakfast.

were fine for breakfast

decent breakfast with healthy options

breakfast was great

the parking and the location along with hotel was absolutely great

no heated pool.

great pool and gym

good gym.

was super helpful and the hotel was really nice the pool was being serviced but the hotel staff informed me that i could use the pool at the sister

however the coffee in the breakfast room was delicious

spacious rooms with full kitchen and living area

all rooms were big and had a kitchenette

really good breakfast

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

breakfast was great. staff was awesome...

funny as this sounds the lamp shades in the u pool room are way too big they’re so big they deny access to the end tables

breakfast was good

also i was not told the pool was not working and we had to ho next door to use the pool

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so they ordered drinks

great facility. pool area was great .

pool was cold n the hot tub was cold

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected the teller was very

did not use the pool/hot tub but looked inviting

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

lack of selection in breakfast foods.

lack of breakfast food selections.

breakfast need more choices that weren't carbs. and more fruit

breakfast no bacon and eggs

pool wasn't open & no breakfast.

pool and hit tub were perfect temp

pool wasn't open & no breakfast.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

i will most definitely be back soon & the breakfast was good, but could've been a little bit better

the hot tub was my favorite part..the kids loved the pool

staff was great. rooms were clean. restaurant and bar area was very clean

too many unsupervised young kids in both the pool and hot tub

huge swimming pool, hot tub and sauna tons of chairs around the indoor pool to sit in also plenty of towels in

the food in the bar was great

pool and hot tub were great!!! location is great

kids loved the pool.

pooll

bar area was open when we got there late, kids were happy with the pizza and wings

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

ice machine pool looked nice couldn t get it to be experience

bed was extremely comfortable and the pool was very clean and the water was a really good

my kids loved the pool

liked the good prices and the free parking and breakfast

my wife loved the breakfast

the pool the staff the whole hotel

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

the pool was shut down.

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged and there was tape over the area where it attached to the door

did have a working pool which my kids enjoyed

kids running on the floors all day and night keys not working to room poor lighting in th

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

the atmosphere was nice. the kids liked the pool and the gym

clean room, pool and workout area

pool should be more heated and the pool area

free shuttle to the airport. restaurant within and lots of alternatives close by. very clean.

i enjoyed my alone time in the pool

very friendly and helpful, the rooms clean and well stocked (toiletries, towels, etc), very good shuttle service

the pool is tiny too small to enjoy

no bar or kitchen/food

we expected they would have a pool, but they didn't. sad kids.

familiarity, price, breakfast

good morning breakfast!!

wish they had a swimming pool.

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

laundry out of order

laundry machines are not clean

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

the hotel bar is pricey but we weren't in town to stay inside.

had a nice bar and dinning area

having the sports bar on the premises was convenient.

convenience to airport, swiftness of shuttle, front reception friendliness

location was good, close to the airport. i had room service and it arrived in time and relict.

rooms were very clean, professional staff and the amenities were great, especially the bar area

i liked the pool area and the cleanisness of the hotel.

they accommodated my request for a late check out 2:00 pm, even

well maintained, clean. pool and spa in great shape.

pool hours and check out time

some rowdy kids that were running around middle of the night around 2am.

super convenient to midway airport, with a shuttle to and from the airport

we ordered to go food from the bar and got to the room only to find that the crabcake was burnt

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

convenient airport shuttle; fabulous dining at the copper fox

ry early) flight

the shuttle was very small and picked up a lot of ppl at 330am.

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

was close to the midway airport, had a shuttle that would get me there in time for my

the room, pool, staff, and shuttle service were all excellent.

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

i traveled with kids so the refrigerator and stove were handy

the kids loved that the pool stayed open until 10 pm

liked having a kitchenette to store food from the many restaurants in walking distance

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

shuttle service

the room was nice location was great. breakfast was good, i enjoyed my stay.

the gym facility was good. nice space & equipment.

breakfast was good

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

quiet and clean and had shuttle ?

free shuttle and extremely nice staff

room, the free shuttle service from the airport, the breakfast

room, the free shuttle service from the airport, the breakfast

proximity to airport and availability of shuttle

convenient for dining and having drinks, tgif and coaches sports bar walking distance from my room

many kids running through the hallways from parents booking hotel swimming parties for their

the hotel room and the swimming pool.

room service and bar hours need to be extended.

shuttle service to airport/train

allowed early check in and great enthusiasm in greeting guests

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

early check in

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i felt very safe at the hotel

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

noisy kids running in the hall all night until 3am

the noise continued until 1am coffee bar was

beds were really comfortable and chuck the shuttle driver was very nice

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved just wasn’t a good

when we got back we had to wait another hour with 2 little kids