fact that the pool was too cold to use

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was delicious...clean. staff was friendly and helpful.

lots of breakfast options, greeting on tv, location to our destination

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

their pool wasn't in working order and we have three kids looking to swim

big parking lot

new very clean rooms friendly staff good breakfast

their pool wasn't in working order and we have three kids looking to swim

great bed! blue heron bar attached was fun and had good food.

the pool was over crowded with kids and appeared like it was the source of their baths

gym was totally out of service. none of the machines were working

amenities like the gym half worked and the ones that did did not work well

breakfast was good, service was excellent

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

we did not use the breakfast option

always pleasant great verietyof breakfast!

breakfast was mostly carbs with few offerings.

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

pool was to small, it was to crowded

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

gym

very accommodating staff. good breakfast. great location for us. pool for kids.

the staff was helpful, and the gym was well-equipped

nice pool and hot tub

1 bar of soap on bath matt on the floor for shower, none for sink

pool temperature was perfect

the drinks at the bar were over priced and the hot tub was not running

great breakfast great customer service

wish they had a fan in the gym

the breakfast was awesome

i wish the pool was bigger and the breakfast time was longer, but that's fine.

the bar/breakfast area they are temporarily hosting was well designed and thought out

too bad the pool wasn’t working/open

ground floor breakfast was great

the staff is wonderful the rooms are clean. breakfast is wonderful.

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

kitchen facility in room but no utensils, dishes to go in microwave liked

no fan in bathroom or microwave no room service

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

pool is huge

i wouldn't close room service until 11:00 pm during the week

bed, suite, warm cookie, room service.

wifi was coming up with vpn or international

facilities were falsely advertised, no pool,restaurant, or gym

gym equipment could be updated

there was no room service

ample parking

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

small pool

pool very small . bathrooms outdated needs some attention .

the bathroom floor also pooled water when using the shower

from highway, super comfy bed, clean facilities, on site bar and grill

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

nice hotel, gym , pool , cleaning staff,

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

you need a couple shuttles

we truly enjoyed the pool and the staff was helpful

breakfast was fine

right now they don't serve breakfast every day and, when they do, it's not a large selection, but they're remodeling a section

love the breakfast, very good and convenient for my children

fitness room sub-par - 4 machines and 2 weren’t working

breakfast was carb & gluten heavy.

breakfast was good, cleanest hotel i've been at in a while

highly recommended, clean room, good location and nice breakfast.

having a pool

no pool or hot tub.

beautiful hotel and room great breakfast staff was nice

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

pool was very crowded and had to wait for towels.

the pool area and fitness room were both enjoyable

location, breakfast

the pool and the hot breakfast were both great

breakfast was excellent for the price of the accommodation

my kids enjoyed the pool and having kitchen in the room

the pool was way too cold.

pool was semi cold for it being cold outside, could have been cleaner

my little family sure enjoyed the free breakfast with choices and the pool

kids friendly hotel and people complaining about the noise so that bother me but beside that

the staff was very nice to me and my kids

pool was cold and the kids wouldn't swim

the breakfast was awesome my kids loved the selection

the breakfast was very fresh

having a warm breakfast in the morning!!

gym was mostly all broke. bad smell on the room

breakfast was really good and served hot

location, clean and breakfast was good!

that the pool was open and they serve breakfast.

the pool was closed duectovrepairs

breakfast ended at 10. perhaps extending it until 1030-11 would accommodate most guest

great location, yummy breakfast, friendly staff and the property management was great.

the gym was too small and without a pull up bar.

bar does not open until 5 & check in at 3

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

we didn’t use the pool but it looked very nice

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

staff was very helpful and kind, and most of all the 24hr pool table!

location and quality of location. the hot breakfast is great as well.

the color scheme and furniture style in the bar and eating areas

the pool was very nice

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

location, price and excellent breakfast

everything here was quiet, professional, clean, and all i needed. breakfast was great.

staff are very friendly and meet the customer wants. breakfast is excellent

very convenient, very clean, stylishly furnished room and very good breakfast

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast and location

clean, hot breakfast was wonderful and full of variety, pool was very nice and clean

dirty laundry and garbage bags in the hallways

the hotel room was very well organized with a small kitchen set up

cleanliness, the pride that the staff takes in the hotel good morning breakfast has fresh fruit real eggs, lots of

gym and laundry are

maybe a hot breakfast but otherwise great

the breakfast was great

we loved the room, pool, n the staff was great. the free breakfast was good also.

the pool water was cold but i can’t think of anything else that i didn’t like

the breakfast could be slightly better with more veggie options. the pool is small.

clean breakfast great staff location was ideal

not a lot of variety with breakfast

i dont eat eggs but the kids love them they wanted more...

swimming pool was clean and great for kids

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

its like a little apartment complex with pool and basketball court

no indoor pool

great location, clean facility and super nice staff!! great breakfast!!

over the weekend breakfast was okay

the location and pool with bbq and basketball court

the pool was out of service

close to retail and restaurants, near to the climbing gym where my daughter was competing

i liked the staff. the breakfast was good and the staff was very friendly.

convenient location the room service was fast and delicious most of the staff were true

it was clean and great location for shopping plus free wifi.

breakfast ud83cudf73 is great

the free breakfast was delicious

pool could have been bigger

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

pool and jacuzzi were

the professionalism of the employees. also the breakfast and how clean everything was.

room was really nice, as well as the facilities, breakfast was great

the pool/spa area. that’s about it.

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

separate rooms as well as the full kitchen and living room

room, breakfast, basketball court, great customer service, cleanliness, quiet

no indoor pool or gym offered

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

we could grab a drink at the bar or a snack right inside the main office

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

great room! very good breakfast and accommodating staff. the pool was great as well.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

pool area could be improved.

beautiful courtyard good breakfast

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the pool was smaller than expected.

it had a small pool and no jacuzzi

there is a restaurant and bar on site

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool area was very cold. it cut our pool time drastically.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

don't provide shuttles to chicago ohare airport

that is really dangerous when you have kids and could risk them putting it in their mouth

loud kids running down the hallway after 9pm

had like 4 younger kids playing hide and seek till 11:30

pool was nice

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

the breakfast was good

a returning customer. love the breakfast and staff is always friendly

breakfast yummy

my kids loved the pool and they room

the pool area was clean and chlorine wasn't strong like other hotels i've been too

the fitness center & pool.

easy access to room and pool

clean, put together, clean pool

it is a business hotel that is close to a golf course

the breakfast potatoes were a little cool. but edible.

were across from the park and the kids loved that

there was a huge bar where we were also given 2 appetizers and two cocktails

no complimentary breakfast. our room didn't have a fridge. the pool was small.

breakfast was satisfactory and fresh' the crew was nice and the gym was great, would be happy to stay

breakfast bar could use some improvements

fantastic outdoor space, fantastic fitness amenities and fabulous pool

loved the pool !!!

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

very clean rooms perfect breakfast

m and pool)

kitchen has all equipment

price for hotel room with full kitchen, pool, gym, and breakfast

kitchen and bathroom nit touched

gym was just too little

good location, easy to access and plenty of parking

the breakfast was excellent

it was clean, nice space, great location, and decent breakfast

shades wouldn?t close so i felt everyone in parking lot could see in my room

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

a little hard to locate. an on-site bar would always be nice.

the breakfast the eggs wasn't very good but i really have nothing to complain about

breakfast available for purchase and nice bar for evening night cap

the complimentary breakfast was a nice bonus this stay

pool was not open

, the pool was open with 1 hours block reservation spots

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

i was offered a late check out

especially since i recently took my kids to disney, paid well over $3000

loved the pool and very clean hotel

there is plenty of parking and it's walking distance for lots of shopping and restaurants

was excellent and my kids really enjoyed the swimming pool

the parking lot was confusing and it wasn't alot of space

pool closed due to renovations but looking forward for it being done.

breakfast closed a bit early for my lazy sleepy kids.

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

did not like that you have to go downstairs to get ice from the bar every time you need some

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

the bar closes too early.

kids unsupervised at pool acting out.

affordability, breakfast and customer service.

the gym and business center were open

it was my second time staying and my kids first

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

location, convenience, price,free parking. nice park and trails. view of river and skyline.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

pool was cloudy

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

i m satisfied with my stay. even without room service the stay was wonderful.

breakfast was really nice

elevator, ice machine, vending machine, fitness room equipment were all out of service

there was a nice breakfast of waffles, biscuits and gravy, and cereal

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

the fitness centre was a nice perk to have in the hotel on the facilities list

pool was great for the kids with a great breakfast selection

in the pool there were screaming kids taking swim lessons. it was weird.

pool is smaller than it looks in the picture but it was nice

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

pool was very small

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

older folks or those with bags and kids may not appreciate that

we enjoyed the free breakfast array, including hot items

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

nice gym with two very versatile machines which substitute free weights

gym, good breakfast, easy to park

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

the hotel was very clean, the staff nice very nice and the breakfast very good !

breakfast was great, if you get up soon enough!

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

the pools

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

went with kids; ugh

only microwave available is at their snack bar area, near the pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

it's fine but if you have little kids, it's a trek

breakfast was so huge and good

breakfast was excellent with lots of options

very clean very friendly staff great breakfast great location highly recommend!

shower is amazing, delicious breakfast and got a early check in!

great and reliable shuttle service. awesome breakfast, awesome staff.

should have been warned that there would be a charge for parking

the pool was nice

the pool was great just surprised there wasn t a hot tub.

swimming pool, balcony

free parking.

clean, nice staff, and kids loved the hours of the pool.

they accommodated me with my schedule in accordance with the shuttles

breakfast could be better .. pool was a little hazy

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn’t possible

wrong room info on spa tub in queen room.

didn't really like the parking lot but maybe there was some better parking that i didn't see.

the pool area was very clean and very safe expecially for younger children

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

room service seems to each scheduled

hats off to your staff, all areas including the pool and common areas were spotless

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen), breakfast and fitness, staff were exceptional—very quiet, clean, comfortable—highly

love the kitchen even though we didn’t really use it it felt like a bonus to have had

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that we did not

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

was great, clean rooms, nice gym, comfortable setting

big and very clean location close to good store staff very nice ,good size pool and nice gym ,good

the change in breakfast menu n room very clean

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the gym and pool were easy to find

the breakfast was nice and the gym was small but accommodating

clean facility and nice gym.

have liked a cheaper breakfast option for my kids

great location for us. very close to kids and grand kids.

resturant on sight, beautiful patio & pool, lots of parking

the outdoor pool. wish you had a year round pool.

free parking

the breakfast is great! and the room was clean.

breakfast was excellent

the breakfast was very good with a lot of options.

parking was very limited.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

my kids fell in love with the place as we entered the rooms

the pool area wasn't my favorite but it was still nice.

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

ants on floor in pool area

the breakfast bar and staff were all very nice

the girl who works the bar / breakfast restaurant needs a raise

restaurant and bar no longer offered. overpriced as a consequence

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

i loved the peacefulness the pool and the breakfast was great

i liked everything, especially breakfast.

breakfast was clean and organized and yummy

the breakfast was amazing and had many options

the pool and hot tub were very nice

no room service, maid service or real glasses/mugs in the room definitely brought the value down for

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

the property didnt have free continental breakfast,no pool or no microwave in the rooms

hallways are dated, the gym was too warm/humid to work out

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

french toast was an excellent breakfast.

the food, coffee bar and cocktails were all exceptional

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the bar in the lobby stayed open until midnight

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

no outdoor seating. poor pool area.

the pool and hot tub

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

gym is fine business room is good , you can take printouts of you want shuttle service for near

like the bed and room, they allowed me early check in

good price amazing breakfast the staff very gentile

the bar hours

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is not

friendly pricing, the breakfast was good, and the staff was awesome

extensive gym with a good variety of equipment

the price for the breakfast buffet!

was very clean and nice organized the buffet was excellent and then breakfast on monday was

would have liked a continental breakfast included for --- dollars.

the team went above and beyond! bar and restaurant were nice and convenient.

all was fine but the water fountain in the pool

really nice rooms, a pool and breakfast. really should be more than 1 star

the pool, breakfast, and the vending machines.

there is an indoors swimming pool and breakfast is included in stay

images suggest a pool, coffee, etc which are missing

there was no breakfast available nor the pool, the rooms need more outlets.

have a mini fitness room, which is good enough for morning exercise

i was a little confused about the breakfast timing or what to do during breakfast.

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

breakfast time was so fast and early wish it had a pool or hot tub

no shuttle to o'hare.

the staff the cleanliness the pool the hot tub and super comfy beds

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

pool is open

there were wild bunnies right outside the pool area. 10/10

the wifi signal is poor. the location is far from the down town

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

there was not room service available and everything was closed

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

there was clean and quiet room, and breakfast was so good

heated pool was not heated.

we were very happy the pool was open

we could have known the pool was available

the pool is also nice, but was closed for maintenance one of the days we were there

the breakfast was good

the laundry facility was $3

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still