pool/spa area is very nice for a nice sauna and swim

room service was out of this world good, food was perfect

breakfast was great. lots of choice

breakfast is served in one of the main restaurants which is good

location close to heathrow airport, the gym, the spa, and the beautiful lush green grounds.

would be nice if extra facilities like spa were added

the wifi is excellent

starred restaurant, wonderful and helpful staff, a very good outdoor heated swimming pool and a spa with high quality treatments

room service order was forgotten and was then very late, but not a major problem.

otherwise a lovely stay in a superb location with secure onsite parking

the kids loved the pool, if you have an autistic kid, it never felt busy or stressful

swimming pool and amenities excellent eg

parking and breakfast very good evening meal

a big smart hotel with a nice atmosphere- we were going to the golf at wentworth- location was ideal and staff were helpful in getting taxis

we attended the pro-am at wentworth and after a full on day of walking 36 holes of golf - we fancied eating in our room

of breakfast clean and tidy room attendant and friendly staff great location free parking

wifi didn't always work in the room.

the wheatsheaf's public pub wifi was fine speed wise but a tad annoying to have to reconnect when starting / stopping using a

no independent wifi, more a generic one you had to give your name & email address to in order to join it

difficult to connect wifi

breakfast was goon on a morning and location for our trip was very good as we attended the golf at wentworth estate which was a 15 minute taxi ride away

bar and reateraunt attached

very noisy laundry room near our room, this noise continued all through the night.

not get wifi to connect to internet

and friendly, breakfast was great loads to choose from will stay here next time after visiting golf

the wifi was fast and worked without problems

working wifi and tv

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

the lovely magda on the bar was so kind to my son, teddy

staff friendly,no room service menu in the room

my daughter fell in love with the kids club team so we are definitely coming back

spectacular spa and excellent service

tv was at a strange angle on the wall and the gym wasn't brilliant.

could be the best hotel breakfast i have had :) gym a little small but pool great

amazing decor, the kids menu was amazing, the breakfast was brilliant.

surroundings managed to take a great walk to windsor with the kids

d fashioned)

vibe of the hotel and bar area, we attended an event at cowarth park in the evening so came back after and had a drink in

no lifts, no air conditioning, spotty wifi and breakfast was only ok - expected more

location near to wentworth for the golf and ascot for the races good atmosphere very good room with a good view room super clean and

to sit anywhere we liked , never no one on reception nor in bar area on one occasion phoned for room service no answer

wifi did not connect at all in single room

excellent breakfast

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

only minor point was that the secure wifi password provided didn't work and the staff were not sure how to connect

had some issue with wifi, but it was fixed as soon as it was possible

late check out include in the price

the welcoming staff, the great bar and pies, spacious and very clean room.

location, the bar , the food.

could not seem to get the wifi to work on any device

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

very little in the way of facilities ie no bar or restaraunt

shared facilities are excellent but bar and breakfast not open yet

lovely he.foul and friendly staff, great location, 10 minute walk into town. free wifi.

appreciated the free wifi

no room service and wifi was unstable

the staff were so friendly and couldn t do enough, great selection for breakfast and tasted great

the biggest downfall in todays digital era was the very poor wifi

parking free and plentiful

easy access, secure parking, spacious and comfortable room

nice that there s a bar too and noticed there was room service for breakfast in bed

band,staff,accommodation, good car parking....decor....bar.... excellent

had room service too for dinner

golf courses make it a very beautiful site, although we are not golfers we were inspired to perhaps

open air parking

park does not have dedicated parking for residents so when the car park is full of club members it is a long walk in the rain to

parking awkward availability and distance to get luggage to reception

showers by the family pool; they should put some music on in the soft play area; te towels given to customers by hw spa

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

wouldn't/couldn't accept cash to settle my room service bill.

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

especially the lady at breakfast who spent time chatting to her whilst i had nipped out

good and friendly except for late check out charge 10 pound per hour

breakfast was excellent so much choice

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the morning and when we eventually got an other

mini bar was empty

also, please advertise the truth behind the pool

a well equipped gym and nice hydro pool and steam/sauna

wifi reception was dreadful

room service food was delicious. gym and spa facilities were clean and well managed.

spa , useless

gym facilities were small with a strange set of stairs.

the kids enjoyed their stay which is an achievement in

the spa was out of use this weekend!

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both excellent service

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them out

the bar staff and waiting staff were lovely and friendly

heaps of drink options in the kitchen, spotless bathroom with a powerful shower and the condition of everything was very high

00 per night polite staff early check in allowed which was most appreciated the establishment has some interesting history

sat with my 7 year old son in the restaurant and all throughout dinner could hear a man in the kitchen shouting and swearing in conversation and at people

tflix full kitchen ) and plenty of eateries , take away and shops on doorstep

the restaurant when i arrived

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

great bar & restaurant

i told the bar staff but they were disinterested

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

the non existent wifi connection. it was supposed to be free but it didn't work.

wifi was pretty poor, but i was only there for one night.

wifi is extremely unreliable, dropping connection every couple hours, so hard to work over the day

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

drinks in bar reasonable prices for london area

early check in, easy transport from the airport, proximity with windsor

the room was spotless, sleep quality was excellent. breakfast was amazing ...

the room was spacious, clean, with tea and coffee making facilities, and good wifi

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything on site but that's ok i did it at home however i'm sure other people probably also

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

friendly welcome, proximity to heathrow, parking, very clean, and good price.

wifi

price and location and free parking

the phones were not working so when we tried to call for room service, nothing

wifi in bedroom and in court yard bedroom 41 we had a car parked right next to our door which made

the staff were lovely and the breakfast spot on

was excellent, even use of ev charger, which was a massive help

only downside was the poor wifi, especially with the mobile signal at this location being very poor also

massive tv. great surroundings. gym and swimming pool. nice room and bathroom

convenient location with easy access to london. excellent staff, food, facilities and gym.

really made my kids feel special and really firendly staff, great breakfast.

wifi was included free

nothing i didn t like except wifi had to be paid for but it s free in public areas of the hotel and i had mobile data plus was

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

we were also given a late check out free of charge as our flight home wasn't until 5pm

hours) after the spa closes

the room was fab, the breakfast was fantastic and most enjoyable and plenty of choice

kids tv channels did not work and took 2 hours to unsuccessfully resolve

breakfast was one of best i ve had and the manager was extremely

location, plenty of free parking and a great spa definitely enjoyed using the facilities

de-luxe double room came with robes & slippers

st covid) but perhaps that will return soon

the 'free' wifi is very slow and not usable for most things

looking building, lovely staff, great free parking, rooms & bathrooms are a great size

ability to pay a little more for early check in or late check out - based on flights

they allowed a little late check out if you need it really

up on the bar terrace was amazing seeing the planes take off

kids especially enjoyed this

their wifi connection is not great

value for money and adjacent to thrifty car rental made the stay convenient. free wifi a bonus.

gym facility could have been cleaner

great location when traveling with kids

in the shower/bath was low, it’s a £15-20 taxi ride from t5 with kids although you can use a public bus

no wifi in the room

not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast - which is not common

with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered to help before her male colleague took over

fact that dirty room service trays and contents remained outside rooms for most of the day

easy location to find. bar and quiet place to relax at entrance. helpful staff

gym

wifi was good

plenty of features to the hotel too like the all 24h access to food and drinks, gym, ironing room and plenty more

my daughter had a kids mac and cheese which was on point and well executed

was very modern and funky building with good facilities from the gym to the bar

my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

gym was also really good

the apartment was perfect as it enable us to close the door and have 2 separate areas for the kids to settle and fall

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest

less you get a key card provisioned for that floor)- they did not even mention all

lack of gym/swimming pool facilities

the air conditioning was excellent, as was the breakfast and comfortable bed

comfy bed - clean - quiet - amazing breakfast- mini gym -

girls working in bar were very friendly

the gym was a joke and smaller than the room

excellent gym

used the gym facility

the gym had everything ywe needed

was close to our departure terminal when checking in we asked for a late check out, was told they could do 75 up until 6pm, we were quoted an extra 25/hr

clean and late check out

parking is very difficult as no private carpark so if busy can be hard to get a space but to be

no wifi when i was there... i m sure it s fixed now

also you can request an early check in which we did

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

parking was a little issue but nothing major

really great other than the add-on of 5 pounds to my room service meal for something they called tray

wifi wouldn't work on my laptop, but was good on my phone

kids loved the christmas lights and decorations

the breakfast selection was good, staff were attentive and brought tea

doesn't have a swimming pool and kids' play zone

clean, good food and kids friendly

wifi is poor . internet doesn t work . have your own internet

no self serve laundry facilities, charge to use the fitness center

the gym use should be included.

is not convenient as train stops and buses every 30 minutes which not great when travelling with kids

kids drinks, sweets puzzle book on arrival

and if we wanted to get room service to send some up it was 5 per day

they offer spa services by appt

free kids meals

early check in and late check out. large room. warm and comfortable. extra bed.

the laundry was good but only without the detergent...we have to shop for it.

wifi was slow.

then she forgot to give me the wifi code and just laughed about it

they accommodated an early check in for us

early check in, large room, close to airport, great breakfast, fast service

my kids loved the porridge

she also had to change my allocated room as i needed an early check in it was also clear that covid precautions were being taken seriously which made you

proximity to airport, comfortable room, adequate gym, great breakfast

the gym and restaurant are not open due to the pandemic but meals can be taken away from the lounge

received an early check in

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

cleaner waking us up twice i asked for a late check out

it would have been nice if there was still a bar open for service

not many options on the menu for kids , but they were very accommodating regardless

not many options on the menu for kids , but they were very accommodating regardless

there is free wifi and on site parking

the shower and the breakfast were lovely.

breakfast was great

breakfast, good food all round, nice bar area

stayed at external lodge , great room , parking and food

clean modern with plenty of parking

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead of going

we had dinner the night we stayed which was so nice and breakfast was amazing included with the room

i liked everything (although i wasn't too keen on the granola i had for breakfast (a bit like kids cereal rather than granola), but the rest of it was delicious

tv and wifi rubbish

the staff were amazing too, especially with the kids

the in-house spa was spectacular

close to the airport. a park with playground for kids behind the hotel was also a plus

nice discount & free breakfast when purchasing the early check in

a longer late check out would have been good. they did allow one hour which was appreciated.

nice spa and swimming pool, well equipped gym

one thing that didn't come up to expectations was the food delivered by room service

gym is slightly small.

limited breakfast room service menu. slow bar service at the terrace bar.

the building was beautiful and the pool/spa was a real bonus.

the room service, shower, bed, breakfast

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

the room is clean fresh and modern, no issues with the free wifi

location, nice bar and food, really good breakfast, secure carpark handy for work vans

wifi reception very poor

we had dinner and breakfast in the bar and both meals were of a high standard

the hotel is a wonderful victorian building in a well kept, attractive rural setting with ample parking

were really kind and helpful and upgraded our room to a fabulous suite which was ideal for the kids

great place our group visiting for the wentworth golf pga loved it .

parking directly outside and free closeness to ascot and pga championship quality food and

great location, spacious and comfortable rooms. great bar and restaurant.

food at rgb was expensive and small portions. kids pizza was a microwave version.

room was good and was able to get an early check in

we used the gym and pool

wifi was too slow for my liking but luckily i had full 4g signal so i tethered the laptop to my

breakfast was not included. we ate at the airport.

the fact that i managed to get early check in made world of difference as i needed hotel from 12 - 5pm, for kids to get good nap

beds could be softer. the wifi could be secure.

i used the gym and the heated pool which was warm

staff were very helpful with everything i needed, and were able to facilitate early check in for me

fab room , great breakfast , late check was brill

good breakfast available

tea coffee bar rooms clean spacious

for heathrow, parking easy at the hotel (cost attached), shuttle bus frequent to the terminals, wifi service very good, food very good, recently updated, (*) wifi was fast and good (+)comfortable bed. good wifi (+)24 he coffee in the lobby strong wifi (+) great wifi and we want to mention the housekeeping lady grazina who was just fabulous and summed up (+)wifi,location and breakfast (-)the wifi didn't work in the rooms only the lobby which was difficult (+)and public area the bed was very comfortable,breakfast was continental and had a good choice free wifi throughout very happy would definitely come back (+) wifi excellent (-)wifi was too slow too use

were great and tried to accommodate an early check in however no rooms were available

tried to get room service during the night and was very limited selection and also found there was a language

other than the screaming kids in the corridor but that s no fault of the hotel just inconsiderate

was very enjoyable as normal evening meal and drinks 100% my son and husband love the gym easy access to all terminals staff above and beyond helpfulness i love watching the planes land

evening meal in restaurant a bir disappointing, will try the bar next time.

limited options for kids on both the breakfast and dinner menu.

that evening i ate a very tasty burger via room service

the wait person at the bar returned my pashmina shawl to my room after i left

did early check in as i flew in from sydney

beautiful, it had everything there. restaurants, spa and gym

spa the bar, the food, the staff, the whole look of it, ive actually writing 4 reviews in a row as

we sat by the fire in the bar and enjoyed the relaxing atmosphere

best hotel ever. great food and bar as well. will always return when travelling to london area.

beautiful barthroom and top quality towels and bed linen

well stocked minibar plus good tea and coffee

wifi did not work and unfortunately the room was freezing cold

room service was good and very happy with the fee for a late check out

is good, lots of parking, staff is lovely and friendly

room service i ordered was excellent, delivered beautifully and quickly

room service was good and very happy with the fee for a late check out

i requested a early check in and the hotel wanted 30 pound u think that s wrong

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

gym facikities were amazing, as was the spa

gym facilities are the best i've ever seen

spa and gym are were amazing

amazing spa and outdoor pool

the swimming pool was small

i love the pool and staff

spa ally smaller than expected

comfortable beds, clean, the staff were very friendly, the food was really really good, room service was perfect

a travel cot for my youngest, showers were really nice after a day of travelling with two young kids

pool and sitting area by pool bar, gym and starbucks

also, the staff who served our room service was friendly and excellent

lobby -great outdoor space with lots of places to sit dotted around the terrace -lovely spa/gym space

great staff and room service was prompt with delicious food

8-9 degree outside, inside was pleasant temperature and it was nice to swim in a small swimming pool

just the view. wifi not working at all. food was expensive not valued for the money

breakfast was superb and the parking was good value, and there was a free 24 hours gym

bedroom was magnificent; we had a family room overlooking the mercedes track, which the kids absolutely loved

the bar food was good but a little pricey.

gym, kids friendly

the gym, pool, sauna

the smart tv, free wifi, friendly staff

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

extremely helpful - i made a block booking and with the help of sandra we managed to have a few early check in, ready for a wedding

requested early check in and they were very accommodating and helpful

wifi was spotty at best

especially with kids/family

location of hotel from stoke park golf club was good.

for stoke poges golf course is great

- there wasn't a kids menu anyway