i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

booked this hotel as under facilities it said i could order room service and have breakfast in my room

the room service wasn't open till later,their either didn't have air con or it didn't work, the room

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

disappointed that the restaurant and in particular room service is no longer available .

clean, very polite friendly staff, room service food was nice and reasonably priced

very close to my course. very quick room service. very friendly staff.

room service was average sandwiches we ordered by room service were incorrect and off poor

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

you had the option of room service, or you could dine in the restaurant

two single beds put together which kept drifting apart.. no room service menus...

great staff, very helpful, clean and warm everything you need including room service food

room service for meals was good and the breakfast they supplied was great

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

room service was 10/10 and food was delicious

room service

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

it had character lots of parking comfortable bed

location with plenty of parking

hn russell)

the room service was fast and lovely, and breakfast the next morning was great quality

didn't like that could only see room service through the app

menu also had to pay a 100 deposit when checking in ontop of the booking regardless if i wanted room service or

we had room service which was lovely

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

we had room service dinner which was tasty,

room service was good as was the shower

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

room service extremely slow and had to chase.

room service was quick and polite

tea bags in my room, only coffee, although room service brought some up

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

beds clean room kitchen area was a welcome bonus air conditioning was very efficient in 28degree london heat

warm welcome, practical support to access wifi appreciated, cosy comfortable, clean room fully resources

close the bur and the time we arrive we we're told its late the kitchen is close but we order room service but still we did not

had room service breakfast which was delivered on time and by a very friendly lady, cooked breakfast

room service on the qr code wasn't working .

finally i can say the food was excellent for hilton room service

to midnight room service would be commercially useful for working professionals arriving late

needs to up date the room service was good

room service

one answered the phone when i called for room service or reception

lovely room service food

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

avaialbility of continental breakfast was good as was free access to tea and coffee, fuit, bread etc

breakfast was help yourself cereal and fruit. suitable for me.

breakfast was basic but convenient

no breakfast

location staff cleanliness price free car parking

pretty and good breakfast which can be delivered via room service

lovely comfy bed. room service had plenty of choice and was delivered promptly.

needed room service very quickly on arriving, and a taxi ordered

wanted to use room service so we chose from the menu in our room then realised there was no phone

efficient room service

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

room service extremely fast and hot food

sauna and pool, kind staff, great room service, and beautiful interior design

room service is excellent would definitely recommend staying everyone is so heartwarming and very

lovely breakfast amazing beds room service was efficient i will be staying again !

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

very bad room service

restaurant on site, room service, location with many amenities close by, price and

the wifi was bad, the continental breakfast bad, the room ok but the carpet was wearing off

stayed at this hotel before - about the wifi nothing changed: wifi is terrible

lack of room service.on the saturday the restaurant took over the hotel.

needed room service after midnight, no trouble at all

i'm extremely surprised this wasn't reported by room service

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

room service was unavailable when i wanted a sandwich

room service provided at no extra charge

had room service)

people leaving around 11:30pm no available parking no room service menu

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

there was therefore no formal evening meal available, but there was room

no room service.

my cocktail was largely spilt over the tray with room service. too much black in the decor.

we got room service and it arrived quickly and the food was good

room service was only 6-9pm

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

t every day)

only room service was not available

there was no room service or breakfast.

the room service and cleaning comes every 2nd day

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

exceptional deluxe room, with a brilliant aura around the bar and the hotel.

friendly staff and the pub was centrally with high street with parking

staff , check in and car parking all sorted

on site parking was also helpful

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

one responded on the room service internal number despite several calls, but reception sorted out my dinner order

friendly staff, great breakfast choices and delicious food for room service

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh milk on fridge

room service dinners were a plus too

room service needs to meet international standards, as i had to beg for my room to be serviced on a

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

great variety of food at breakfast and dinner including room service

no room service on saturday.

it was great being able to use the gym and get room service all staff were very helpful and friendly

had afternoon tea as room service - it was delicious and beautifully presented

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

i called to order room service and they said they were too busy to take an order and it also would not be possible to

room service meal was generous size and delicious

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

everything else

great parking facilities

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area proximity to

ot snacks) wasnt available when tried to order after being told it was all

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

the bad smell in the room no room service for breakfast really hard to park near venue

room service options

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

free parking

parking

free, safe parking, nice surroundings, good free wifi and especially the restaurant

no wifi code the biggest little thing , huge room but size of tv was tiny probably 17 inches so from

location and that it has free parking space

we had to eat in a conference room from the room service menu which wasn't ideal

was very busy, had to go to reception to order room service as no one would answer the phone

we also later saw in the menus in the room that food could be ordered between 11am and 11pm on room service, by which time it was too late

room service good too

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was about 9

free wifi didn't work

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

no wifi!

wifi didn't work all the time and room could do with little tlc

the fact that, you can do early check in.

had to go for room service and then had to pay the tray charge

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

the phone e didn't work for room service the room stunk the bath had hair on it

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or drinks

room service breakfast

very welcoming staff, the accommodation overall very satisfying. wifi good service.

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

lovely people, parking, amazing location

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely free upgrade

is not comfortable, two mattresses tv has poor connectivity to wifi and h3nce hardly channels to watch

no room service and ice machine constantly not working

there is no room service and the basic essentials cost extra

room service and whilst meal and dessert good some condiments on tray should have been provided -

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

room service and location staff, comfort,food,

when i was told room service was not available, and the night staff can't speak correct english.

no room service

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

decent room service offering

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

like 5 for each room service visit, 15 weekend mark up on all spa treatments

we were feeling lazy and indulgent so ordered room service on saturday night

the most disappointing aspect was there was no room service at all

room service was great staff amazing lovely hotel.

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

room service needed to be on point

room service - the restaurant was busy so i wouldn't have minded the option

everything staff the room service

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

would have enjoyed a later option for room service.

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

room service was excellent and so was the

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely views huge

didn t love the room service choices

room service was speedy and delicious

had room service for dinner ams while the food was excellent the portion was very small for the price

breakfast room service was excellent and we'll cooked

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

ally not necessary every day) and not replacing the towels every day

a room service menu in the room would ve been helpful

no water in room. refused room service.

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

free wifi; the highlight of the stay

the gym, the pool and the great big breakfast!

17

nice staff, easy check in, late check out, fab breakfast

it s for workers, tourists excellent location, vast meal menu with room service, a bar and tv, quite lounge

clean, comfortable bed, room service spag bol very tasty

we also ordered room service which was delivered super quick and was great value for money

great room service for breakfast

bar closed quite early and no room service available