was very busy, had to go to reception to order room service as no one would answer the phone

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was about 9

managed to get booked into the pool and room service was fast and friendly

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't connect

their room service staff were absolutely amazing

needed room service very quickly on arriving, and a taxi ordered

room was quality and clean room service was quick enjoyed the breakfast

lovely comfy bed. room service had plenty of choice and was delivered promptly.

good room service

speedy room service and delicious food

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

we had room service which was lovely

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

car park was great and room service was excellent

we ordered room service and the food was really good we all cleared our plates

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

gem, set in beautiful surroundings, great room service & breakfast

room service for breakfast not always at its best

room service was speedy and delicious

breakfast room service was excellent and we'll cooked

ally not necessary every day) and not replacing the towels every day

breakfast room service & food lovely

a room service menu in the room would ve been helpful

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

room service was excellent and so was the

would have enjoyed a later option for room service.

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

loved the privacy of the mews suite but how swift the staff accodate when you order room service

room service

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

delicious beers in the bar too

music from the bar did come through the floor of my, otherwise, excellent room

good available parking

elicious ) was brought to my room even though they do not usually

we had room service dinner which was tasty,

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

would have liked room service but it wasn t an option and so we ordered at the bar and brought it back to our room

room service extremely slow and had to chase.

clean, very polite friendly staff, room service food was nice and reasonably priced

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

you had the option of room service, or you could dine in the restaurant

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

good breakfast as well as nice room service

good location, clean room, room service, bar and food available, good price

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

disappointed that the restaurant and in particular room service is no longer available .

booked this hotel as under facilities it said i could order room service and have breakfast in my room

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

had room service breakfast which was delivered on time and by a very friendly lady, cooked breakfast

great breakfast great room service great staff

thought the room service staff were very polite and professional

room service on the qr code wasn't working .

to midnight room service would be commercially useful for working professionals arriving late

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

on site parking was also helpful

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

lovely rooms and dining bar area.

we called front of house and reported all the concerns they sent room service up with towels and robes and offer us to stay till midday complimentary due to the

room service

i think the staff need to speed up generally but everything else was exceptional no late night room service or

shut at 9.00 at night . not even room service

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

ordered room service, the breakfast arrived cold/lukewarm

lovely room service food

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

the food was nice and room service was good

room service

approximately 2am with children randomly knocking in guests doors during this time saying room service

the food and room service were also very good

breakfast room service

very smart, clean and tidy good service including room service parking included

staff are friendly rooms are clean and functional parking available on site breakfast is lovely

excellent room service and good facilities. close to town.

parking facilities. reception and bar attendants. clean and comfortable room. room service.

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

fast efficient room service - again with a smile

couldnt provide room service to two very hungry guests who had an early start with no breakfast

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card on my room, so i

24/7 room service

the location the room service snd the facilities in the room

staff friendly, room service food was lovely. location perfect for early morning flight.

the airport quick easy checkin/out shuttle service from front of hotel to airport good food with room service clean and

no room service. no fridge in room.

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

tray used for room service was not clean.

room service was great

also never know a residents bar not to be open or room

room service was unavailable when i wanted a sandwich

i'm extremely surprised this wasn't reported by room service

lack of room service.on the saturday the restaurant took over the hotel.

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

people leaving around 11:30pm no available parking no room service menu

there was therefore no formal evening meal available, but there was room

breakfast was good, really nice & hot

restaurant and room service unavailable on mondays, not informed of this when we booked

had room service)

fact we got room service without our knowledge since we're vegans we had pork on our plates

though room service available until 9pm)

bar and restaurant closed at 7pm

all lies, there is no gym, no restaurant, no room service, nothing

breakfast was room service and very good

i suggest your offer breakfast or dinner room service to: say you have 50 seats in the dinning, but you have 100 guests

extensive menu and fast room service

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious so it was worth it

comfy beds, complimentary robes, iron and kettle in room, good choice of tv channels, good room service menu

also the room service options were misrepresented

ales a cozy log fire, extremely friendly staff, chatty locals, good pub grub and an excellent breakfast, then this is the place for you

lights in the bar needed repair, disjointed decor and sticky table at breakfast

of traditional welcome & hospitality, great atmosphere, splendid proper 'full english' cooked breakfast

lights in the bar needed repair, disjointed decor and sticky table at breakfast

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

would have like there to be room service has sometimes the lobby got quite full

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

room service was good

no room service.

great wifi and tv

wifi didn't work all the time and room could do with little tlc

the wifi was good

free wifi didn't work

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

nothing. great staff. very comfortable room. lovely food & room service

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

i called to order room service and they said they were too busy to take an order and it also would not be possible to

room service menu was limited shame the kitchen could not do something different for our stay

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

room service could have been much better

the room service from ed s diner can be improved

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

should've charged cheaper, room service wasnt offered

room service knocking the door at 8am.

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

cooked english breakfast was really good

trouble-free wifi connection, great sausages for breakfast :-) free parking.

the hotel has a few little touches to reflect this which would be great for those travelling with kids

breakfast choice was excellent as was the dining area

loved the cosy cabin style room, and having room service

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

two single beds put together which kept drifting apart.. no room service menus...

quite room, room service and food very good

on this occasion room service was not available

room service has a 7 tray charge on top

room service menu was very limited

great staff, clean and spacious rooms, amazing pizza from the room service!

room service on sunday we had to ask for this to be done, the outside area was not cleaned up for

food turned up room service and all sauces apart from the only one we wanted mayonnaise

room service was not good

good selection of food served in the restaurant or in your room

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

i had room service meal no condiments came with it

no one was about and when someone did arrive he could not attend to me as he was taking room service up

there is no room service and the basic essentials cost extra

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

room service and location staff, comfort,food,

room was on the side of train so very noisy - room service took a long time

avoid getting room service here - it is 3

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

room service was quick and polite

wifi wasn t working

the wifi was terrible.

plenty of parking on the driveway, can fit 4 cars which is amazing

breakfast was basic but convenient

no breakfast

location staff cleanliness price free car parking

breakfast was simple but was enough for me