pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

friendly staff and the pub was centrally with high street with parking

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

we could hear loud music from the bar in our room

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

tidy, room service everyday, excellent price in bar and restaurant plus room

had room service breakfast which was delivered on time and by a very friendly lady, cooked breakfast

room service on the qr code wasn't working .

great breakfast great room service great staff

finally i can say the food was excellent for hilton room service

room service

needs to up date the room service was good

need to improve on room service

exorbitant room service charge

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

the wifi didn't work half of the time and there was dust underneath the beds even though it was cleaned

the wifi was good

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

no wifi!

dn t have dinner or room service) with friendly staff

good breakfast for just 10

room service was good

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

would have like there to be room service has sometimes the lobby got quite full

had afternoon tea as room service - it was delicious and beautifully presented

answered my several calls for room service

nothing. great staff. very comfortable room. lovely food & room service

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

room service menu was limited shame the kitchen could not do something different for our stay

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

gym equipment was limited

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

kids running up and down all night screaming couldnt sleep

beyond expectations. excellent gym with great equipment. staff really friendly

everything staff the room service

room service cheese platter was very disappointing

room service was excellent and so was the

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

clean, very polite friendly staff, room service food was nice and reasonably priced

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

you had the option of room service, or you could dine in the restaurant

good breakfast as well as nice room service

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

booked this hotel as under facilities it said i could order room service and have breakfast in my room

disappointed that the restaurant and in particular room service is no longer available .

i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

room service knocking the door at 8am.

room service could have been much better

diner with room service and excellent breakfast is a clever idea

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

eds diner next door provided room service if

room service and location staff, comfort,food,

room service and whilst meal and dessert good some condiments on tray should have been provided -

room service was very good

no room service and ice machine constantly not working

did not like the fact that there is a service charge of 3.50 for room service.

rooms do not have a bar fridge to store cold drinks, and no room service available

breakfast room service & food lovely

a room service menu in the room would ve been helpful

ally not necessary every day) and not replacing the towels every day

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

we had room service which was lovely

we ordered room service and the food was really good we all cleared our plates

didn't like that could only see room service through the app

smelt a bit damp

car park was great and room service was excellent

breakfast on second day was excellent we were late arriving & room service only had sandwiches to order we were very hungry so they were delivered quickly & were

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

breakfast room service was excellent and we'll cooked

didn t love the room service choices

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity function is great but it did disadvantage other guests, perhaps their

no breakfast

there was enough variety for breakfast

breakfast was basic but convenient

location staff cleanliness price free car parking

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was about 9

we had to eat in a conference room from the room service menu which wasn't ideal

phoned room service at 10:30 pm and no one answered from the restaurant

their room service staff were absolutely amazing

was very busy, had to go to reception to order room service as no one would answer the phone

room service was excellent

chips& no cutlery on tray from room service but delicious club sandwich & yummy chewy caramel chocolate

oldy worldy family run, customer focussed hotel, with real keys, dial in to reception and room service

om service), but these things happen and the matter was handled very well by the reception

there were a couple of issues with our breakfast

wanted to use room service so we chose from the menu in our room then realised there was no phone

needed room service very quickly on arriving, and a taxi ordered

room was quality and clean room service was quick enjoyed the breakfast

good room service

efficient room service

very welcoming staff, the accommodation overall very satisfying. wifi good service.

ally nice touch)

free parking, wifi and nice touch with tea, coffee and biscuits in the room

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem, the staff

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely free upgrade

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

room service was quick and polite

tea bags in my room, only coffee, although room service brought some up

hear people talking, i think from the bar or next room, but all quiet by 11

room was brilliant, spacious, warm, the fridge and microwave in the kitchen area were a great touch

t every day)

only room service was not available

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

the room service and cleaning comes every 2nd day

there was no room service or breakfast.

car park facilities. real fast was lovely. room service was speedy

and was told to scan qr code for a list of alternative foods that could be delivered to room as room service but when we looked there were only drinks available

pleasantly surprised by this hotel, clean, smart, friendly staff and excellent food, we had room service & breakfast

we phoned room service and got no answer

room service breakfast was cold & no beans with fry up.

it s for workers, tourists excellent location, vast meal menu with room service, a bar and tv, quite lounge

as we have a 3 year old with us we did not stay and paid for room service instead

no room service after 23.00

great room service for breakfast

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend the beef burger and available till 11pm which was fab as we

room service shutting at 11pm

point and still really enjoyed would have been nice to have had a room service menu option after midnight

really nice room service. not overly expensive. great pool/steamroom/sauna.

the room service team is very responsive and rapid which is another thing which made my stay pleasant

modern property room service ohh my god quick gorgess and fantastic breakfast

room service

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

peaceful location just off the m25, lots of free parking

it had character lots of parking comfortable bed

location with plenty of parking

ick)

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

the hotel needs to offer room service or even cold snacks out of hours

room service very fast, food excellent

staff very friendly room large,clean and modern room service free and pizza was excellently

i had room service meal no condiments came with it

room service was not good

rcharge for room service

nice room, and room service really quick

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

clean cool bar lovely staff couldn't be more helpful

the tv signal is clear, loads of channels to choose from, internet

pretty loud noise from the bar next to the hotel should ask the hotel before the booking, if they can prepare a room less

there wasn't free wifi.

bar on the first floor and location in common are not very tourist friendly

very bad room service

restaurant on site, room service, location with many amenities close by, price and

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

i suppose they would like you to go to the bar area and purchase it

staff went above and beyond, good offering at the continental breakfast, room was large and clean, comfy bed, very close to the tube stop and easy to get into

would be kind if the room service had gluten free options, for example like a club sandwich with gf bread

i d only say room service for food should be available late night or have a 24 hour service

it really clean and staff are really nice and it s relaxing and quiet and safe and there s room service that we can order and there is magazine to read

the bathroom and room service was great.

took a while to actually get through to room service but that was all.