i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

booked this hotel as under facilities it said i could order room service and have breakfast in my room

the room service wasn't open till later,their either didn't have air con or it didn't work, the room

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

disappointed that the restaurant and in particular room service is no longer available .

clean, very polite friendly staff, room service food was nice and reasonably priced

very close to my course. very quick room service. very friendly staff.

room service was average sandwiches we ordered by room service were incorrect and off poor

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

you had the option of room service, or you could dine in the restaurant

tea bags in my room, only coffee, although room service brought some up

room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

great location. nice and old building. great parking

nice selection of teas and coffees and instant wifi as i had stayed there before

need to improve on room service

one answered the phone when i called for room service or reception

needs to up date the room service was good

room service

the food was nice and room service was good

tidy, room service everyday, excellent price in bar and restaurant plus room

good good too, nice selection of breakfast and bar food and room service was quick and delicious

finally i can say the food was excellent for hilton room service

thought the room service staff were very polite and professional

room service on the qr code wasn't working .

location staff cleanliness price free car parking

there was enough variety for breakfast

breakfast was help yourself cereal and fruit. suitable for me.

breakfast cereal not in original packs but in dispensers, quality of bread and condiments low

breakfast was simple but was enough for me

would have like there to be room service has sometimes the lobby got quite full

the staff were very helpful and the room service was prompt and efficient and the food good.

room service was only 6-9pm

we got room service and it arrived quickly and the food was good

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

we ordered room service and the food was really good we all cleared our plates

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

car park was great and room service was excellent

om 27) room service only available for such a limited time which didn't work for us

smelt a bit damp

there was no room service or breakfast.

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

the room service and cleaning comes every 2nd day

t every day)

only room service was not available

very bad room service

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

restaurant on site, room service, location with many amenities close by, price and

reachable to underground & railways station south ruislip 2-housekeeping 3-free wifi 4- check in:check out

continental breakfast was included with booking which i didn’t realise and was very good

on this occasion room service was not available

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

loved the cosy cabin style room, and having room service

room service for meals was good and the breakfast they supplied was great

we had room service on the sunday night and the food was delicious

i called to order room service and they said they were too busy to take an order and it also would not be possible to

room service meal was generous size and delicious

nothing. great staff. very comfortable room. lovely food & room service

room service menu was limited shame the kitchen could not do something different for our stay

answered my several calls for room service

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

room and breakfast were great, as was the bar where my daughter and i met family in the evening

lovely rooms and dining bar area.

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

we could hear loud music from the bar in our room

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

location and parking

free wifi and signal is strong

ally nice touch)

ally nice touch)

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

room service

delicious beers in the bar too

dan at th bar was very knowledgable & again gave great service

ample parking

room was basic but met all needs, tv and wifi very good

great wifi and tv

the wifi was good

free wifi didn't work

wifi didn't work all the time and room could do with little tlc

no room service and ice machine constantly not working

did not like the fact that there is a service charge of 3.50 for room service.

avoid getting room service here - it is 3

room service and location staff, comfort,food,

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

decent room service offering

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

when i was told room service was not available, and the night staff can't speak correct english.

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

no room service

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh milk on fridge

arrived late-after the kitchen had closed and had ordered room service in advance

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

cost of room service meals, no kids channel on tv

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

nothing it was clean and fab gym.

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

kids running up and down all night screaming couldnt sleep

price of the breakfast was on the higher scale of things

it s for workers, tourists excellent location, vast meal menu with room service, a bar and tv, quite lounge

great room service for breakfast

bar closed quite early and no room service available

and receiving room service was a bonus

clean, comfortable bed, room service spag bol very tasty

only issue was room service cost as much as the room itself

we phoned room service and got no answer

easy check out and room service was very tasty and good

would've loved more room service food menu items.

room service breakfast was cold & no beans with fry up.

really nice room service. not overly expensive. great pool/steamroom/sauna.

the room service team is very responsive and rapid which is another thing which made my stay pleasant

nice location shops and food nearby. staff are fantastic and so is the room service.

room service shutting at 11pm

was very nice, we made use of the spa, room service and sky bar

room service served

room service very fast, food excellent

semi finials, lovely hotel, clean rooms, no parking but lots near by, i don t think they have room service so advised to book in the restaurant, but lots of places to eat, comfy bed, stylish

ordered room service on our final night and it was only okay, the desserts in particular were not

ick)

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

ac and could have better service like in hotels room service and other service related facilities

great variety of food at breakfast and dinner including room service

no housekeeping, had to request room service

room service needs to meet international standards, as i had to beg for my room to be serviced on a

room service was good as was the shower

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

room and room service were great.

my room was clean, the bed very comfortable i ordered room service and my food

room service extremely slow and had to chase.

efficient room service

he could be seen later helping out with the bar/room service - having worked in a hotel myself i know how important teamwork is so it was good to

good room service

wanted to use room service so we chose from the menu in our room then realised there was no phone

needed room service very quickly on arriving, and a taxi ordered

no room service

the room was spotless clean after the room service

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

novation in

room service top up need improvement put top up out twice and was ignored both times coffee and tea

even the room service ladies were so delightful and helpful

had a 2 night stay with breakfast included, the rooms were dated, worn and the bathroom worse

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

the breakfast was disappointing - even with today s inflation the food was poor

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

loved the privacy of the mews suite but how swift the staff accodate when you order room service

would have enjoyed a later option for room service.

omboo restaurant was stunning, incredible food and room service super also

room service was excellent and so was the

room service was dear and i was charged 9 over

room service staff didn't speak very good english and had to repeat order 5 times

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

room service is excellent and professional

the parking rates, no daily room service.

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

room service was very nice and breakfast was good

everything you need supplied in the room and great they have 24/7 room service

lovely breakfast amazing beds room service was efficient i will be staying again !

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

including 24hr room service should you desire noddles after the gig

room service could have been better, ordered food from outside and drinks from the hotel , but was

room service including alcohol for a reasonable price fairly close to a local tube station

no phone in the room for room service

ordered room service, but the food wasn t brilliant

one friendly suggestion, is to add a room service.

there was no room service.

there is no room service available which would have been helpful as we arrived late

the room service was great as was the veg lasagne

bit peckish after long day and as there was a room service menu in room phoned to order was told they would contact me when ready to collect from

no menu in the hotel room to order room service had to find the menu online.

we ate in the restaurant the first night and had room service the next

15pm & told the bar was closed even though we were residents and there was no room service

room, bed, room service dinner and free room service cooked breakfast were all of excellent quality and

room service brilliant

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

room service was terrible waste 50 on food it was all cold

great room service

lovely staff, clean and stylish room, big bed, good room service, good room cleaning