door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

room service was unavailable when i wanted a sandwich

needed room service after midnight, no trouble at all

lack of room service.on the saturday the restaurant took over the hotel.

room service and welcome breakfast

had room service)

people leaving around 11:30pm no available parking no room service menu

restaurant and room service unavailable on mondays, not informed of this when we booked

breakfast was good, really nice & hot

there was therefore no formal evening meal available, but there was room

room service was good as was the shower

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

it was very clean and the room service was excellent!

my room was clean, the bed very comfortable i ordered room service and my food

we had room service dinner which was tasty,

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

room service

lovely big room and shower room plenty of parking

it had character lots of parking comfortable bed

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

breakfast, the quirkiness of the room and hotel in general, great room service facilities

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

room service 24hrs, continental breakfast was great

room service options

ot snacks) wasnt available when tried to order after being told it was all

everything you need supplied in the room and great they have 24/7 room service

lovely breakfast amazing beds room service was efficient i will be staying again !

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

room service extremely fast and hot food

sauna and pool, kind staff, great room service, and beautiful interior design

great staff, very helpful, clean and warm everything you need including room service food

on this occasion room service was not available

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

two single beds put together which kept drifting apart.. no room service menus...

room service for meals was good and the breakfast they supplied was great

pretty and good breakfast which can be delivered via room service

efficient room service

speedy room service and delicious food

he could be seen later helping out with the bar/room service - having worked in a hotel myself i know how important teamwork is so it was good to

lovely comfy bed. room service had plenty of choice and was delivered promptly.

i didn t want to sit in the restaurant for dinner so tried to order the advertised room service

shut at 9.00 at night . not even room service

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

we called reception for room service and were told room service had finished when the restaurants finished serving food

room service

oh, parking is also free and easy directly in front

parking

location and that it has free parking space

no wifi code the biggest little thing , huge room but size of tv was tiny probably 17 inches so from

for us actually had both good wifi and enough power sockets for charging our various devices

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

ough not large), bathroom

ee), beautiful bedroom

well maintained parking lot with flowers and fruit trees

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

menu also had to pay a 100 deposit when checking in ontop of the booking regardless if i wanted room service or

we had room service which was lovely

didn't like that could only see room service through the app

i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

good location, clean room, room service, bar and food available, good price

you had the option of room service, or you could dine in the restaurant

very close to my course. very quick room service. very friendly staff.

room service was average sandwiches we ordered by room service were incorrect and off poor

good breakfast as well as nice room service

clean, very polite friendly staff, room service food was nice and reasonably priced

think charging for a tray to be delivered to the room

the service was great and they did bar service all night but of course as room service, however this was super cheap

spacious and comfortable room, great breakfast, and also a bar and restaurant

didn't make use of breakfast of room service, but there was a great choice on the menu

om service) is really unacceptable as we are paying for the food

feel welcome, no coffee in the room

due to the covid19 curfew of 22:00, we ordered a pot of mint tea to the room for 6 via room service

room service was almost instantaneous

welcome and surroundings felt like a princess! room service was fantastic.

being able to order a coffee on the room service menu

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

the most disappointing aspect was there was no room service at all

like 5 for each room service visit, 15 weekend mark up on all spa treatments

we were feeling lazy and indulgent so ordered room service on saturday night

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't connect

was very busy, had to go to reception to order room service as no one would answer the phone

we also later saw in the menus in the room that food could be ordered between 11am and 11pm on room service, by which time it was too late

managed to get booked into the pool and room service was fast and friendly

room service good too

the full english breakfast in the morning was again delicious and plentiful

the breakfast was first class, room, location and staff excellent.

location, with plenty of free parking, nice bar and restaurant with a good selection of meals

nice room decent bar and fresh cooked breakfast

to stay, great accommodation, very friendly staff, we ate in one night and two mornings we had breakfast, both excellent

we used the gym, room service,

fantastic to relax with breakfast as room service, lovely staff that brought it to us

helpful staff, great pool, excellent room service food, beautiful setting.

you prepare room service menu and facilities information in room, that could be more handy for us

room service forgot a couple of things but minor no big deal

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

pizza arrived cold with room service

not even room service

just had room service once, prices reasonable

we had room service and the food was really yummy

there was no info in the room

room service - the restaurant was busy so i wouldn't have minded the option

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

for 2 hours before i checked in and no ones answered then i had the same issue trying to book room service from the bedroom which took time for anyone to answer and i even tried the main line

room service was great staff amazing lovely hotel.

the room service menu was amazing quality and very extensive. the shower was the best ever !

again for breakfast as you cannot eat in don t think it s fair to charge 5 each time for room service rooms were very clean and nicely done

we ordered room service on our last night from the menu which we enjoyed and was well priced

room service restrictions

staff, room, breakfast, room service.

good good too, nice selection of breakfast and bar food and room service was quick and delicious

thought the room service staff were very polite and professional

to midnight room service would be commercially useful for working professionals arriving late

had room service breakfast which was delivered on time and by a very friendly lady, cooked breakfast

close the bur and the time we arrive we we're told its late the kitchen is close but we order room service but still we did not

the lack of room service etc is easily bypassed by deliveroo etc- but the staff make up for everything

room service breakfast

had to go for room service and then had to pay the tray charge

staff was really nice and helpful and food and room service brilliant would definitely recommend it

i would have liked room service for early breakfast - even if it is toast and fruit

room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

there was good parking and the tea/coffee provisions were generous

the wifi service was not very good, kept loosing the signal, could provide better wifi service.

needs to up date the room service was good

nice spacious rooms extra large comfy bed food was good and room service would stay again

the food was nice and room service was good

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

lovely room service food

we thoroughly enjoyed the room service and the view of the weir from our room.

only used room service once

room service was very efficient as we enjoy fresh milk with our tea and coffee

answered the phone in reception, housekeeping or room service

very happy there was a late room service

strong incense smell bad room service limited food choices

room service didn't come daily and the management needs to ensure that this is looked into

phone didnt work when i needed to call room service

facilities, no room service

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not

couldn't get room service for a full english breakfast.

room service non existent

available no spa facilities open service was slow and haphazard no management/leadership of staff room service dishes left out for more than 12 hours communal areas unattended limited communication

room service after hours would have been an added bonus.

service- the website advertises that room service is available- the room only had sparkling water in which i don t like- when i went

no room service on saturday.

no housekeeping, had to request room service

no room service throughout 3 day stay. that was unexpected.

no soap in the shower, and room service phone wasn't working

room service needs to meet international standards, as i had to beg for my room to be serviced on a

no room service was available

the book in the room said we could phone down for room service however there was no phone in the room to do

room service excellent in cleaning etc

ended too early and breakfast started too late and room service would have been fab but it was explained to

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

cost of room service meals, no kids channel on tv

room service dinners were a plus too

cosy bed, proper milk in the fridge, room service

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller