15pm & told the bar was closed even though we were residents and there was no room service

warm welcome, easy parking, very clean and comfortable room, delicious room service meal

i could get room service for dinner which is a winner

room service brilliant

they did not refill some options after room service, particularly the included water bottles

yes, room floor was not vaccumed everyday the room service was completed.

rudimentary and expensive room service

there is no breakfast and no room service.

and room service really good food

room service

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

laundry facilities were expensive

laundry facilities on site were also helpful

he even agreed for a late check out upon my request

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

only issue was having problems with the wifi

it was clean and breakfast was

was great the staff were pleasant and very helpful the place was clean i enjoyed the gym

wifi connection is not strong enough. parking is quite expensive.

when i was told room service was not available, and the night staff can't speak correct english.

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

no room service

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

decent room service offering

everything was good! great breakfast, room service, kind staff!

a wider selection for room service would have been nice,. but a minor point.

room service was prompt and polite

receptionist and room service

no 24 hour room service

of room service food after hours

room service staff didn't speak very good english and had to repeat order 5 times

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

a range of facilities and amenities, including room service and a starbucks cafe located

prompt room service

no room service

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

i like room service

the room was spotless clean after the room service

the room service was great as was the veg lasagne

one friendly suggestion, is to add a room service.

did not have item on room service menu available

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and allows you to maintain

room service would be a bonus as it is not available

we couldn t get through to room service on the night we stayed but i think they were fully booked

room service, car parking, terrace, soundproofing.

the food was good which we had lazy room service,which was

not to like, staff went the extra mile for us, made us feel like queen and king with room service, fantastic place, even accommodated is after a booking mix up

room service very poor

very modern and stylish room service was amazing and toiletries!

room size, room service, cleanliness.

room service kept knocking then disappearing when we came to open the door happened countless times

room service was excellent, and the food was absolutely delicious

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

wait for room service

room wasn't until 4 30pm , pillows , room service took over 1 hour

bathroom shower did not drain properly and room service app didn t work

feel anyone should is stating should be a priority especially as they are no longer providing room

room service was also amazing when needed and the hotel was so gorgeous

they don't do room service and they don't have tea and coffee in the room

no room service or breakfast facilities

room service rarely came to our room

room service serviced our rooms beautiful

but morning reception staff and room service staff excellent , they changed our room for a better room due to lift problems ,

i asked for room service on my second night but it wasn t done

room service were non existent in terms of cleaning

room service was excellent as well

a little higher room service quality

there was no door hanger to indicate for do not disturb or need room service

room service available although menu v limited

location and room service

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

great friendly staff, room service was excellent

spacious rooms, clean and room service provided

even the room service ladies were so delightful and helpful

room service top up need improvement put top up out twice and was ignored both times coffee and tea

the staff was rude when we came down late for breakfast even though i asked the night before and got told the wrong time

and it could do with a revamp, particularly in the communal restaurant area, it put us off eating breakfast there

when checked in at 5pm the reception informed us that the bar was 24 hrs

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

breakfast was excellent, my wife had room service and no tray charge!

the food at the restaurant was excellent quality and reasonably priced and room service is available

no extra costs for room service, but staff tried to charge us twice for the food delivered

location. parking. staff. very comfortable.

we ordered room service and it was delicious

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered was very poor, chicken dry, iceberg

excellent every day room service, with replenishment of toiletries and bottles of water

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service which

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

warm reception good room service

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the floor is always so nice and quiet so you can get on with your work etc

the room service breakfast was virtually cold when it arrived.

waiting time for room service and meal arrived cold without my drink, and sauce was missing, second meal also

horrible breakfast. limited room service menu.

and room service is perfect

room and room service was up to par

i think it was fine. any thing that was uncomfortable was rectified by room service.

was no room service

) and to order room service you have to go to reception to pay

was very bad to much money for the room and not really friendly as i never got proper room service the worse hotel i have ever stayed at in my life and i like to go to hotels for short

neat and clean. good room service. close to public transport

he politely and diligently responded to my requests for room service

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

the room service was brilliant and the staff was easy to get along with

the hotel needs to offer room service or even cold snacks out of hours

room service served

ordered room service on our final night and it was only okay, the desserts in particular were not

room service excellent

friendly staff with 24 hour reception and room service

no wi-fi, no restaurant, no laundry, no room service , no kitchen

ordered room service, but the food wasn t brilliant

room service including alcohol for a reasonable price fairly close to a local tube station

including 24hr room service should you desire noddles after the gig

the phone in the room wasn't working very well, either to call the reception or to ask for room service

delicious room service food

decent room service menu with quick delivery

), great location by the station and the room service food was amazing

very comfortable bed and a really spacious room. delicious room service food.

room service food was first class

the rooms were clean, and room service was provided every day

everyday room service

no chance of late check out

larger bar with more variety of drink.

limited bar choice on our return from an evening out

room service shutting at 11pm

room service was very prompt

excellent room service with good choice of food and drink

the room service team is very responsive and rapid which is another thing which made my stay pleasant

was very nice, we made use of the spa, room service and sky bar

bar closed quite early and no room service available

clean, comfortable bed, room service spag bol very tasty

great room service for breakfast

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend the beef burger and available till 11pm which was fab as we

as we have a 3 year old with us we did not stay and paid for room service instead

there was no room service or breakfast.

the room service and cleaning comes every 2nd day

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

only room service was not available

t every day)

room service was slow but the hotel was very busy due to rugby

room service meal lovely as was the friendly gentleman who brought it up to us

nothing. would have loved room service being open after 11pm for food but that is not a problem

the bar and room service close very early

matress too hard room service didn't clean the room properly

easy check out and room service was very tasty and good

was hit and miss, as it s room service sometimes stuff was cold

and was told to scan qr code for a list of alternative foods that could be delivered to room as room service but when we looked there were only drinks available

only issue was room service cost as much as the room itself

room service breakfast was cold & no beans with fry up.

breakfast excellent

very convenient off road parking

continental breakfast included in the price was good quality

the facilities were good, bed was comfortable and the breakfast was great

queuing at the buffet) toast, fruit and fresh, crispy