the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

t every day)

there was no room service or breakfast.

the room service and cleaning comes every 2nd day

only room service was not available

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

the free off street parking was an unexpected bonus and help booking local transport was most welcome

breakfast was help yourself cereal and fruit. suitable for me.

breakfast was simple but was enough for me

breakfast was basic but convenient

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem, the staff

ally nice touch)

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel, little gestures including the cute

ally nice touch)

location and parking

no room service after 23.00

bed is excellent, the dinner was good and the room service was good too

great room service for breakfast

bar closed quite early and no room service available

we also ordered room service which was delivered super quick and was great value for money

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

room service was quick and polite

tea bags in my room, only coffee, although room service brought some up

kitchen facilities useful

hotel, we had a family room which had more than enough space including a small kitchen and a lovely bathroom with bath

ick)

semi finials, lovely hotel, clean rooms, no parking but lots near by, i don t think they have room service so advised to book in the restaurant, but lots of places to eat, comfy bed, stylish

staff very friendly room large,clean and modern room service free and pizza was excellently

hard pillows but i m used to feather, no room service but it s not a massive hotel

room service very fast, food excellent

and was told to scan qr code for a list of alternative foods that could be delivered to room as room service but when we looked there were only drinks available

would've loved more room service food menu items.

was hit and miss, as it s room service sometimes stuff was cold

easy check out and room service was very tasty and good

room service arrived quickly, perfect temperature and extremely tasty

nice location shops and food nearby. staff are fantastic and so is the room service.

was very nice, we made use of the spa, room service and sky bar

no room service on the sunday night and no local food places open so plan ahead.

really nice room service. not overly expensive. great pool/steamroom/sauna.

excellent room service with good choice of food and drink

very bad room service

restaurant on site, room service, location with many amenities close by, price and

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

breakfast because was included and i didn’t got egg or some kind beans toast .

decent room service offering

when i was told room service was not available, and the night staff can't speak correct english.

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

no room service

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

room that allowed us a great nights rest with a spacious bathroom that had great water pressure room service also

the room was spotless clean after the room service

novation in

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

room service top up need improvement put top up out twice and was ignored both times coffee and tea

even the room service ladies were so delightful and helpful

and it could do with a revamp, particularly in the communal restaurant area, it put us off eating breakfast there

it didn't even include breakfast

the breakfast is horrible and will cost you $15

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

prompt room service

reception and room service the room is clean and tidy the bed is comfortable

room service is excellent and professional

no wi-fi, no restaurant, no laundry, no room service , no kitchen

food was below standard room was tired & dated facilities was minimal bathroom was dirty smell in room service did not meet with my

room service

ordered room service, but the food wasn t brilliant

room service could have been better, ordered food from outside and drinks from the hotel , but was

did not have item on room service menu available

bit peckish after long day and as there was a room service menu in room phoned to order was told they would contact me when ready to collect from

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and allows you to maintain

the only down fall was we had to go and collect our room service

the room service was great as was the veg lasagne

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

room service was excellent, and the food was absolutely delicious

room size, room service, cleanliness.

great room service

it was welcoming, room service was excellent and it was quite luxurious

would have like there to be room service has sometimes the lobby got quite full

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

no room service.

room service was only 6-9pm

we got room service and it arrived quickly and the food was good

we ate in the restaurant the first night and had room service the next

they did not refill some options after room service, particularly the included water bottles

15pm & told the bar was closed even though we were residents and there was no room service

no menu in the hotel room to order room service had to find the menu online.

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

nothing. great staff. very comfortable room. lovely food & room service

answered my several calls for room service

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

room service breakfast gorgeous

room service and location staff, comfort,food,

there is no room service and the basic essentials cost extra

room service was very good

room was on the side of train so very noisy - room service took a long time

no room service and ice machine constantly not working

room service

we had not left any sign on the handle), and the reception that day indicated that there was no room service on sundays - but another staff member subsequently indicated otherwise

the room service was nice and quick and the whole check in and out was smooth

there is no breakfast and no room service.

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

was spotlessly clean and the reception and breakfast staff were all extremely friendly and helpful

the breakfast was a perfect delightful with so much choice and the quality was very good

friendly staff at reception and breakfast and bar staff

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with and we wasn't charged for the entire meal which

room service was prompt and staff was polite.

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the floor is always so nice and quiet so you can get on with your work etc

horrible breakfast. limited room service menu.

bed, lighting, decorative features and room service

warm reception good room service

ordered room service, the breakfast arrived cold/lukewarm

room service

lovely room service food

exorbitant room service charge

the food was nice and room service was good

it really clean and staff are really nice and it s relaxing and quiet and safe and there s room service that we can order and there is magazine to read

the bathroom and room service was great.

i d only say room service for food should be available late night or have a 24 hour service

to hotel s message from the desk there is no room service because of covid 19

room, staff and room service

obably they forgot).

room service ok

room service were non existent in terms of cleaning

i asked for room service on my second night but it wasn t done

there was no door hanger to indicate for do not disturb or need room service

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels on the

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

wifi signal not strong enough.

good wifi and tv it also has a lot of power plugs i the room as well

room service serviced our rooms beautiful

there was no kitchen in the building, so no breakfast or room service available

there was no room service, or anywhere to buy drinks or snacks

they don't do room service and they don't have tea and coffee in the room

no room service or breakfast facilities

good location, clean room, room service, bar and food available, good price

disappointed that the restaurant and in particular room service is no longer available .

i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

booked this hotel as under facilities it said i could order room service and have breakfast in my room

very close to my course. very quick room service. very friendly staff.

clean, very polite friendly staff, room service food was nice and reasonably priced

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

good breakfast as well as nice room service

close the bur and the time we arrive we we're told its late the kitchen is close but we order room service but still we did not

finally i can say the food was excellent for hilton room service

room service was quick and the waiter was incredibly polite

great breakfast great room service great staff

room service on the qr code wasn't working .

cosy bed, proper milk in the fridge, room service

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh milk on fridge

arrived late-after the kitchen had closed and had ordered room service in advance

perfect little place, peaceful at night, and lovely room service and breakfast the next day

d

room was basic but met all needs, tv and wifi very good

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

the wifi was good

free wifi didn't work

the fact that, you can do early check in.

fi) was fast

no free wifi

nice public bar downstairs with food and outdoor seating area

wifi was not working unfortunately and the floor creaks once in a while.

couldn't manage to use the wifi