room service maybe till midnight

the bad smell in the room no room service for breakfast really hard to park near venue

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

room service 24hrs, continental breakfast was great

in the room would have loved a mini bar as didn't want to leave the room for drinks had to phone room service , they came quick

room service extremely fast and hot food

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

room service was very nice and breakfast was good

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

complimentary mini bar, 24hr bar and room service and overall best werkend ever

parking

no bar facilities but that is not a game changer, the price was exceptional when you consider that if

free, safe parking, nice surroundings, good free wifi and especially the restaurant

for us actually had both good wifi and enough power sockets for charging our various devices

free parking

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

wifi was not that strong, sometimes intermittent, but passable

private, quiet, safe, plenty of parking

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area proximity to

eanness, comfort, wifi signal, parking, breakfast etc) was flawless

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

people leaving around 11:30pm no available parking no room service menu

there was therefore no formal evening meal available, but there was room

restaurant and room service unavailable on mondays, not informed of this when we booked

breakfast was good, really nice & hot

lack of room service.on the saturday the restaurant took over the hotel.

i'm extremely surprised this wasn't reported by room service

needed room service after midnight, no trouble at all

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

room service was unavailable when i wanted a sandwich

room service was almost instantaneous

due to the covid19 curfew of 22:00, we ordered a pot of mint tea to the room for 6 via room service

being able to order a coffee on the room service menu

the room service and the people working there they were so good

loved all the little unexpected quirks of room service and fire in the room

everything, room, staff, meals and bar were fantastic.

the breakfast was first class, room, location and staff excellent.

location, with plenty of free parking, nice bar and restaurant with a good selection of meals

breakfast was included, it was plentiful, offers a good choice

nice room decent bar and fresh cooked breakfast

you prepare room service menu and facilities information in room, that could be more handy for us

room service forgot a couple of things but minor no big deal

helpful staff, great pool, excellent room service food, beautiful setting.

the room service was great and food very tasty

a bit of trouble getting checked in and the children were tired and hungry, the manager took our room service order and by the time we checked into our room the food soon followed after which was

no room service for breakfast.

room service was good except for the hot chocolate i ordered

arrival told we had no booking which we had confirmation room service order was incorrect at breakfast offered no toast & they gave our meal to wrong table

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

just had room service once, prices reasonable

room, modern clean bathroom, really varied tasty breakfast, good restaurant opening times and room service, convenient motorway location, good quality all round as is standard for a holiday inn

didn't make use of breakfast of room service, but there was a great choice on the menu

the service was great and they did bar service all night but of course as room service, however this was super cheap

spacious and comfortable room, great breakfast, and also a bar and restaurant

room service charge of 5 for 1 floor up given how expensive food was.

customer service- from the minute we were met by kamil to the bar staff and room service staff

staff, room, breakfast, room service.

again for breakfast as you cannot eat in don t think it s fair to charge 5 each time for room service rooms were very clean and nicely done

room service charge is 5 which is not ideal.

all it was fantastic but if i had to be picky i would say the cleaning standards post room service werent quick enough as there were dirty plates and glasses left in the corridor

we were feeling lazy and indulgent so ordered room service on saturday night

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

the most disappointing aspect was there was no room service at all

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

like 5 for each room service visit, 15 weekend mark up on all spa treatments

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

quite room, room service and food very good

room service was 10/10 and food was delicious

great staff, very helpful, clean and warm everything you need including room service food

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

room service slow and both times got the menu wrong very poor internet and phone service in room

room service extremely slow and had to chase.

we had room service dinner which was tasty,

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

would have liked room service but it wasn t an option and so we ordered at the bar and brought it back to our room

answered the phone in reception, housekeeping or room service

we thoroughly enjoyed the room service and the view of the weir from our room.

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

room service was very efficient as we enjoy fresh milk with our tea and coffee

room service menu also very limited to have a suit with dinning table better choices should be

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab breakfast

nice tea and coffee options in the room as well as room service options available

good considering after lockdown, had small problem with room service menu, but resolved quite

ordering room service the person didn't really understand me so the order wasn't quite right but food was

service- the website advertises that room service is available- the room only had sparkling water in which i don t like- when i went

room service - the restaurant was busy so i wouldn't have minded the option

great surroundings, and staff are great especially at reception, room service and breakfast

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

for 2 hours before i checked in and no ones answered then i had the same issue trying to book room service from the bedroom which took time for anyone to answer and i even tried the main line

there was no info in the room

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

room service excellent in cleaning etc

ended too early and breakfast started too late and room service would have been fab but it was explained to

no room service was available

the book in the room said we could phone down for room service however there was no phone in the room to do

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

room service

dan at th bar was very knowledgable & again gave great service

good available parking

delicious beers in the bar too

lack of daily room service.

would have expected for the room to be visited by room service at least once during my 4 night stay

room service rectified this when the room was cleaned

room service or bar facilities from 9

sadly, we had to ask for room service

the hotel was very busy but staff were helpful, would have liked to have a room service menu/list of options available otherwise good service

facilities, no room service

room service didn't come daily and the management needs to ensure that this is looked into

room service was excellent

the menu

had to go for room service and then had to pay the tray charge

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

i would have liked room service for early breakfast - even if it is toast and fruit

room service breakfast

staff was really nice and helpful and food and room service brilliant would definitely recommend it

room service was lovely on our wedding night

prices of room service and no private changing room for after swimming

the bed was very comfy plus and the room service

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

that it says room service and has a 24hr menu but it doesn't exist

missed a few things off our breakfast list

room service for breakfast was excellent

had room service) and the breakfast wasn t the best

a menu of what is available via room service would be good to have in the rooms

room service

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

and bar not open

restaurant, but no bar for just a drink.

the indian and bar next door location good

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

room service was awful

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

room service is a bit of a faff, menu is also limited, food was ok, honestly could have been better

room service average at best probably slightly better locations available, this is not marlow

limited breakfast room service menu. slow bar service at the terrace bar.

breakfast - would have preferred relaxing room service breakfast the next time

breakfast and room service were excellent, both in terms of quality and value

called room service twice and nobody showed on third time after an hour someone did

quality is excellent from room service, bar and dining room

loved the spa loved room service grounds we're beautiful

room service was appreciated

the room service and breakfast room service menu was not clear in terms of pricing

room service food would be improved

room service breakfast was really measly for the price, especially when you add tray service charge

room service did not go in to our room after the first night of our two night stay

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

no room service post 9pm

the phones were not working so when we tried to call for room service, nothing

though food was great)

the room was well equipped and the bed was comfortable, room service was well presented.

room was right next to the room for housekeeping carts and room service staff

room service was extremely disappointing.

was told when i checked in that i could either give card details for room service or pay as i went

room service menu wasn't great

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

had asked for room service breakfast at a specific time as i had to reach somewhere in time

location, great room service, room felt spacious, nice breakfast

wouldn't/couldn't accept cash to settle my room service bill.

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

ac and could have better service like in hotels room service and other service related facilities

restaurant and room service hours were not flexible

room service needs to meet international standards, as i had to beg for my room to be serviced on a

no soap in the shower, and room service phone wasn't working

it was great being able to use the gym and get room service all staff were very helpful and friendly

i called room service twice but there was no answer. sky sports in the bar but not in the room

room service has alot of options

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

and the weekend was perfect then we ordered room service as she tends to get a

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my