room service dinners were a plus too

arrived late-after the kitchen had closed and had ordered room service in advance

d

perfect little place, peaceful at night, and lovely room service and breakfast the next day

friendly staff, great breakfast choices and delicious food for room service

no soap in the shower, and room service phone wasn't working

no housekeeping, had to request room service

no room service throughout 3 day stay. that was unexpected.

we didn't eat at the hotel as we didn't need to but the restaurant/room service times seemed reasonable enough if we had needed it

great variety of food at breakfast and dinner including room service

restaurant on site, room service, location with many amenities close by, price and

very bad room service

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

very good staff and the bar lady was excellent

breakfast because was included and i didn’t got egg or some kind beans toast .

tea bags in my room, only coffee, although room service brought some up

room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

the breakfast was good, and the free parking was a great bonus

we didn't have breakfast which was included in the rate as the kitchen was closed

the check-in is at 10am but you can request a late check out

nice size tv with most english channels vending machine late check out for

room was immaculate, comfortable bed, had a very good wifi signal, close to heathrow airport and excellent value for money

compact room, spotlessly clean, free wifi

easy check in very friendly staff bus right to the door of hotel great wifi well priced

room service could be a little better

room service took 2 sets of towels away each day but only replaced one

very attentive staff, quick room service amazing facilities

the limited room service was excellent

there was a delay in answering room service but food arrived in no time

room service was efficient and delivered with a smile

room service arrived really quickly

only thing was the price of the food in the restuarant and room service was high - good food but still

room service was a little expensive but to be expected.

lots of halls full of sheets and uncollected room service dishes.

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

no room service

decent room service offering

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

when i was told room service was not available, and the night staff can't speak correct english.

clean, large rooms, quick room service, friendly staff.

unfortunately room service is limited to pepperoni pizza, tuna sandwich and cheese cake plus 6 per plate

excellent breakfast and a good room service menu

the staff were all lovely and room service is 24h and excellent

the room service for dinner was great

room service was good and the

love the room and room service food. and the breakfast was fantastic.

a/c the staff were great. they set up a rollaway bed for me and room service was excellent.

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

we ordered room service from the restaurant for dinner, it arrived quickly and was very good, perhaps a bit

room service and breakfast.

great food, particularly the room service dinner we had and the buffet breakfast

pizza 15 for room service and they were delivered hot and were yummy

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a hotel located at an international airport was disappointing

room service was worth ordering after long travel even for an additional 5, a beautiful

that we couldn t get room service other than pizza

the room service wasn t available as it usually is which was disappointing

very nice room. comfortable and loved that it had room service. very nice for the price.

and room service were superb, clean and large and extremely comfortable

as expected the kitchen/room service was closed

lack of choice on room service after 10pm

staff were fantastic. room was lovely, room service was great.

comfortable beds, clean, the staff were very friendly, the food was really really good, room service was perfect

to departures great amenities quite clean very welcoming staff both at front desk and in room service

chicken masala top shelf, even at 10pm via room service

i enjoyed room service, food very tasty and fresh

room service is great

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

fact that dirty room service trays and contents remained outside rooms for most of the day

the hotel staffs from reception , foods and bar

there was room service and the food was pretty good

room service trays and rubbish were left in the corridors for the duration of our 24 hour stay

oom service) and room cleaners all are very helpful

staff at reception and room service were friendly and helpful

convenience , simple and easy stay dishes of room service are good rather than my expectation.

5 charge for room service

room service was excellent

also, the staff who served our room service was friendly and excellent

i incurred am additional fee from the hotel room service for eating utensils

room service slightly pricey

tried to get room service during the night and was very limited selection and also found there was a language

was exhausted to the moment i stepped into my room everyone was very friendly and professional room service staff were amazing and explained in details the process

helpful staff smelled amazing ideal location room service fantastic meals were fab amazing

room with view of runway had room service lovely meal as was to tired to go to the restaurant staff at reception were wonderful

there was no room service

location, room service

room service is good. receptionist always smile on face.

i would recommend them including cash services and also having extra room services.

room service isn t available and there is no phone in the room

great staff, very helpful, clean and warm everything you need including room service food

on this occasion room service was not available

quite room, room service and food very good

we had room service on the sunday night and the food was delicious

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

the room service and cleaning comes every 2nd day

only room service was not available

t every day)

there was no room service or breakfast.

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

great room service

room service was great / variety of choice

to call room service for over half an hour, no answer

we travelled with our pet and they were fantastic we ordered room service too ot was fab

long time to get through to room service

clean space pod system to lhr early breakfast room service

wait for room service but it was exceptionally busy but food was nice so not really

had room service and the meal was delicious

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

very easy to get to and from the airport in the early hours of the morning room service had lots of

had to go for room service and then had to pay the tray charge

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

room service breakfast

the phone e didn't work for room service the room stunk the bath had hair on it

staff was really nice and helpful and food and room service brilliant would definitely recommend it

breakfast was simple but was enough for me

breakfast was help yourself cereal and fruit. suitable for me.

breakfast was basic, but ok ud83dudc4c

location staff cleanliness price free car parking

breakfast was basic but convenient

a gentleman called kevin, who brought our room service, was lovely.

the food from room service was excellent

room, exceptional view, great bed, excellent room service, and a perfect location for walking to terminal 2

fantastic room service dinner and lovely room

room service was very expensive.

room service was also far better than expected

room facilities were great and room service prompt and courteous

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service and fish and chips ever

convenient, with excellent room service

food and room service were way overpriced, considering you can just walk 3 minutes, indoors, to terminal 5

the restaurant when i arrived

rgot to get her name) was so warm & welcoming when i ordered my room service

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

we had room service and that was very good

we ate breakfast and had room service from the restaurant

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

was given the wifi code but was unable to connect properly during

clean and tidy rooms with shower tv,microwave and fridge free wifi and parking.

had to ask for the wifi

was offered wifi but didn't use

wifi is good, but there is no hairdryer

the bathroom and bed were fantastic, room service was great and affordable and the staff at check in (abigail especially) were very (-)when i needed a hair dryer, room service did not answer. (*) breakfast offered great options and the restaurant & room service was delicious (+) tv, beverages, iron and ironing board, fridge, safe and room service was available (-)thought 5 for room service was expensive on top of the price of the meal made a sandwich and fries 16 (+)available at 11am on day of check in, which was a nice surprise room service for the evening meal, was very quick and of a high standard all staff v polite & (*)same quietness in this room as i had in previous room food is exceptionally hot i have never had room service food delivered so quickly and piping hot my curry was outstanding and my fish and (-)the room service brought semi-cooked pizza and charged extra 5 euros for delivery :) (+)dinner via room service (+) our only disappointment was the quality of the food from room service but we should have made more effort to get a proper meal (+)though covid restrictions are in force; helpful reception staff ,clean tidy room , good choice of room service and tasty meal ,good value for

there is a laundry with washing machines and dryer available for a small fee which we found

wet

everything was great. free breakfast for kids is wonderful.

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden (+) it had a lovely adult and healthy kids menu (-)everything was great. free breakfast for kids is wonderful. (+) love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own bed before a long flight (+)beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu, treats here and there etc (+)to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival (+)small toys for the kids (+)friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped (+)kids friendly location

stay 8 nights but every morning i met room service people or reception people in the area but they never said good morning or good night

shroom risotto) and it was close to inedible- perhaps this was somehow

arrived too late for dinner

the customer service and room service were really friendly and professional

room service is very good and efficient

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

the room was very comfortable with air conditioning and room service

decent room service menu and stress-free service

room service food was delicious. gym and spa facilities were clean and well managed.

40 minute wait on room service for dinner

such a beautiful hotel, robes and room service. great place.

revise room service menu. staff friendly and helpful.

room service menu could be a little better

and the weekend was perfect then we ordered room service as she tends to get a

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered was very poor, chicken dry, iceberg

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service which

excellent every day room service, with replenishment of toiletries and bottles of water

a 5-star property in the name of 3 star, kitchen staff was so accommodating for room

15pm & told the bar was closed even though we were residents and there was no room service

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

room service brilliant

no menu in the hotel room to order room service had to find the menu online.

we ate in the restaurant the first night and had room service the next

love the short walk to the terminal staff were so friendly room service very tasty

really great other than the add-on of 5 pounds to my room service meal for something they called tray

comfortable room, fluffy towels, fluffy pillows, great room service

room service is quick and there are plenty of light meal options

i also ordered room service one night for dinner and it, too, was very good arriving faster than the time estimate

room service was great staff amazing lovely hotel.

there was no info in the room

room service needed to be on point

room service - the restaurant was busy so i wouldn't have minded the option

dog waste receptacles near accomo some maintenance and disabled access work needed later room service to garden rooms please better window covering to prevent gaps better for restful

room service meal was cold and tasteless.

room service meal was a good sized serving and good quality. excellent vfm.

food was over priced, not enough options on the room service menu either

bed was comfortable and room service was very nice.

front of house staff as well as room service

and bar not open

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

the indian and bar next door location good

wasnt a restaurant and bar as stated

was very bad to much money for the room and not really friendly as i never got proper room service the worse hotel i have ever stayed at in my life and i like to go to hotels for short

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

neat and clean. good room service. close to public transport

he politely and diligently responded to my requests for room service

the room service was brilliant and the staff was easy to get along with

i think it was fine. any thing that was uncomfortable was rectified by room service.

the restaurant: the menu was adequate for room service, but not for a proper table service at the restaurant

) and to order room service you have to go to reception to pay

the tv had everything on including menus for room service which we had and the food was great

and room service is perfect

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

very limited room service

yes, room floor was not vaccumed everyday the room service was completed.

and room service really good food

rudimentary and expensive room service