room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

the wifi could have been a bit quicker.

the little kitchen area was handy to make tea

breakfast was basic, but ok ud83dudc4c

plenty of parking on the driveway, can fit 4 cars which is amazing

breakfast was simple but was enough for me

friendly hosts, good facilities for breakfast, comfy beds, clean and modern throughout

no breakfast

restaurant on site, room service, location with many amenities close by, price and

very bad room service

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

was able to get early check in, good location

breakfast was very good

there was no room service or breakfast.

t every day)

only room service was not available

the room service and cleaning comes every 2nd day

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

booked this hotel as under facilities it said i could order room service and have breakfast in my room

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

disappointed that the restaurant and in particular room service is no longer available .

good location, clean room, room service, bar and food available, good price

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

room service was average sandwiches we ordered by room service were incorrect and off poor

clean, very polite friendly staff, room service food was nice and reasonably priced

good breakfast as well as nice room service

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

you had the option of room service, or you could dine in the restaurant

the food was nice and room service was good

exorbitant room service charge

need to improve on room service

ordered room service, the breakfast arrived cold/lukewarm

room service

tidy, room service everyday, excellent price in bar and restaurant plus room

room service on the qr code wasn't working .

great breakfast great room service great staff

finally i can say the food was excellent for hilton room service

to midnight room service would be commercially useful for working professionals arriving late

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

would have like there to be room service has sometimes the lobby got quite full

the staff were very helpful and the room service was prompt and efficient and the food good.

dn t have dinner or room service) with friendly staff

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

room service was 10/10 and food was delicious

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

on this occasion room service was not available

quite room, room service and food very good

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

free parking, wifi and nice touch with tea, coffee and biscuits in the room

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel, little gestures including the cute

is not comfortable, two mattresses tv has poor connectivity to wifi and h3nce hardly channels to watch

parking, clean, staff was very friendly

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

no room service

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

decent room service offering

when i was told room service was not available, and the night staff can't speak correct english.

room service meal was generous size and delicious

nothing. great staff. very comfortable room. lovely food & room service

i called to order room service and they said they were too busy to take an order and it also would not be possible to

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

had afternoon tea as room service - it was delicious and beautifully presented

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

room service dinners were a plus too

cosy bed, proper milk in the fridge, room service

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

one responded on the room service internal number despite several calls, but reception sorted out my dinner order

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

no room service on saturday.

great variety of food at breakfast and dinner including room service

no room service throughout 3 day stay. that was unexpected.

it was great being able to use the gym and get room service all staff were very helpful and friendly

bar closed quite early and no room service available

clean, comfortable bed, room service spag bol very tasty

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend the beef burger and available till 11pm which was fab as we

we also ordered room service which was delivered super quick and was great value for money

bed is excellent, the dinner was good and the room service was good too

was hit and miss, as it s room service sometimes stuff was cold

pleasantly surprised by this hotel, clean, smart, friendly staff and excellent food, we had room service & breakfast

room service arrived quickly, perfect temperature and extremely tasty

room service breakfast was cold & no beans with fry up.

car park facilities. real fast was lovely. room service was speedy

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semi finials, lovely hotel, clean rooms, no parking but lots near by, i don t think they have room service so advised to book in the restaurant, but lots of places to eat, comfy bed, stylish

room service served

room service very fast, food excellent

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

was very nice, we made use of the spa, room service and sky bar

modern property room service ohh my god quick gorgess and fantastic breakfast

point and still really enjoyed would have been nice to have had a room service menu option after midnight

the room service team is very responsive and rapid which is another thing which made my stay pleasant

room service shutting at 11pm

no room service and ice machine constantly not working

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

there is no room service and the basic essentials cost extra

did not like the fact that there is a service charge of 3.50 for room service.

room was on the side of train so very noisy - room service took a long time

the room service was fast and lovely, and breakfast the next morning was great quality

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

didn't like that could only see room service through the app

we ordered room service and the food was really good we all cleared our plates

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

great food and very comfy rooms with convenient parking.

on site parking was also helpful

lovely rooms and dining bar area.

for a reason to return as soon as we can huge comfortable beds air conditioning on site secure parking great breakfast great location great decor supberb

room was basic but met all needs, tv and wifi very good

free wifi didn't work

no wifi!

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

great wifi and tv

room that allowed us a great nights rest with a spacious bathroom that had great water pressure room service also

was disappointed to find the pub attached closed for refurbishment which meant we had to rely on room service or mcdonalds

i like room service

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure

standard room, comfy bed room service great

even the room service ladies were so delightful and helpful

room service top up need improvement put top up out twice and was ignored both times coffee and tea

when checked in at 5pm the reception informed us that the bar was 24 hrs

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

the staff were really lovely and friendly though and drinks at the bar were great

room service is excellent and professional

of room service food after hours

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

a range of facilities and amenities, including room service and a starbucks cafe located

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

they did not refill some options after room service, particularly the included water bottles

15pm & told the bar was closed even though we were residents and there was no room service

room service brilliant

i could get room service for dinner which is a winner

room service

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

dan at th bar was very knowledgable & again gave great service

hn russell)

the only down fall was we had to go and collect our room service

one friendly suggestion, is to add a room service.

room service would of been good

there is no room service available which would have been helpful as we arrived late

the room service was great as was the veg lasagne

room service was excellent, and the food was absolutely delicious

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

room service was terrible waste 50 on food it was all cold

great room service

ordered room service, but the food wasn t brilliant

room service could have been better, ordered food from outside and drinks from the hotel , but was

the phone in the room wasn't working very well, either to call the reception or to ask for room service

no wi-fi, no restaurant, no laundry, no room service , no kitchen

better room service, noise, smell and better lighting. breakfast option must re-visit.

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

nothing it was clean and fab gym.

the gym, the pool and the great big breakfast!

the hotel has a few little touches to reflect this which would be great for those travelling with kids

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed treasure hunt and bed spread, welcome pack with hp glasses and cookie etc

rudimentary and expensive room service

room service

the room service was nice and quick and the whole check in and out was smooth

and room service really good food

also, 24hr room service was advertised but was told that snack would take 40mins to prepare