wanted to use room service so we chose from the menu in our room then realised there was no phone

good room service

speedy room service and delicious food

he could be seen later helping out with the bar/room service - having worked in a hotel myself i know how important teamwork is so it was good to

room was quality and clean room service was quick enjoyed the breakfast

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

car park was great and room service was excellent

the room service was fast and lovely, and breakfast the next morning was great quality

menu also had to pay a 100 deposit when checking in ontop of the booking regardless if i wanted room service or

didn't have breakfast, but for dinner we ordered room service, meals and service was excellent

their room service staff were absolutely amazing

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't connect

we had to eat in a conference room from the room service menu which wasn't ideal

room service good too

we also later saw in the menus in the room that food could be ordered between 11am and 11pm on room service, by which time it was too late

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

room service

down-stairs, ample car-parking, spacious bar and restaurant areas but lots or intimate corners, bay windows etc

location with plenty of parking

lovely cosy room, bar was handy, great receptionist

disappointed that the restaurant and in particular room service is no longer available .

room service for drinks, bathroom very outdated, room service woke me up twice when do not disturb

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

good location, clean room, room service, bar and food available, good price

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

clean, very polite friendly staff, room service food was nice and reasonably priced

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

you had the option of room service, or you could dine in the restaurant

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

it was very clean and the room service was excellent!

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

room service slow and both times got the menu wrong very poor internet and phone service in room

room service extremely slow and had to chase.

room service on the qr code wasn't working .

to midnight room service would be commercially useful for working professionals arriving late

tidy, room service everyday, excellent price in bar and restaurant plus room

good good too, nice selection of breakfast and bar food and room service was quick and delicious

great breakfast great room service great staff

room service for breakfast not always at its best

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely views huge

had room service for dinner ams while the food was excellent the portion was very small for the price

didn t love the room service choices

breakfast on second day was excellent we were late arriving & room service only had sandwiches to order we were very hungry so they were delivered quickly & were

rooms do not have a bar fridge to store cold drinks, and no room service available

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

ally not necessary every day) and not replacing the towels every day

a room service menu in the room would ve been helpful

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

everything staff the room service

would have enjoyed a later option for room service.

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

loved the privacy of the mews suite but how swift the staff accodate when you order room service

room service was excellent and so was the

with heating but the rain we had didn t work for us the staff where brilliant and gave us free room service where we had our meal can t praise staff

ordered room service, the breakfast arrived cold/lukewarm

one answered the phone when i called for room service or reception

exorbitant room service charge

need to improve on room service

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

clean and well kept, a little bit quirky and welcoming, good parking and good location.

exceptional deluxe room, with a brilliant aura around the bar and the hotel.

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

on site parking was also helpful

also never know a residents bar not to be open or room

lack of room service.on the saturday the restaurant took over the hotel.

needed room service after midnight, no trouble at all

i'm extremely surprised this wasn't reported by room service

room service and welcome breakfast

there was therefore no formal evening meal available, but there was room

people leaving around 11:30pm no available parking no room service menu

room service provided at no extra charge

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

restaurant and room service unavailable on mondays, not informed of this when we booked

my cocktail was largely spilt over the tray with room service. too much black in the decor.

dn t have dinner or room service) with friendly staff

room service was good

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

no room service.

two single beds put together which kept drifting apart.. no room service menus...

great staff, very helpful, clean and warm everything you need including room service food

wonderful bed large towels plenty hot hot water staff very helpful quick with room service

on this occasion room service was not available

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

i think the staff need to speed up generally but everything else was exceptional no late night room service or

i didn t want to sit in the restaurant for dinner so tried to order the advertised room service

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

we called front of house and reported all the concerns they sent room service up with towels and robes and offer us to stay till midday complimentary due to the

we called reception for room service and were told room service had finished when the restaurants finished serving food

room service menu was limited shame the kitchen could not do something different for our stay

nothing. great staff. very comfortable room. lovely food & room service

answered my several calls for room service

room service breakfast gorgeous

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

wifi didn't work all the time and room could do with little tlc

the wifi was good

the fact that, you can do early check in.

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost non existant

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

room service was quick and polite

the little kitchen area was handy to make tea

wifi could have been better

there was enough variety for breakfast

no breakfast

friendly staff and was a pleasure to stay me and wife enjoyed our stay thank you so much car parking facilities as well will definitely recommend this to all friends and

avaialbility of continental breakfast was good as was free access to tea and coffee, fuit, bread etc

breakfast was simple but was enough for me

everything - excellent hotel (thai green curry on the room service menu was especially good). (+)door chain, clean room, luxury decor, fast room service with beautiful food (+) room service was excellent (-)room service was poor, things didn t come and took 30 minutes for one drink, however they (+) we had room service for breakfast, which was excellent (+)huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it! (+) room service was fab and arrived hot (-)room service attitude booking.com failed arrangements for special request (-)room service asked for a jug of water as i m pregnant and was thirsty and took a hour to get to (+)the room service food was fantastic, especially the curry! fully compliments to the chef!

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

the corridors were always loud, usually kids screaming or people talking

beyond expectations. excellent gym with great equipment. staff really friendly

gym/pool facilities are under remodel however was still open for use

avoid getting room service here - it is 3

room service and whilst meal and dessert good some condiments on tray should have been provided -

room service and location staff, comfort,food,

there is no room service and the basic essentials cost extra

the only thing would of been nice to have number for reception so could ring for room service

everything you need supplied in the room and great they have 24/7 room service

room service was very nice and breakfast was good

lovely breakfast amazing beds room service was efficient i will be staying again !

complimentary mini bar, 24hr bar and room service and overall best werkend ever

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

should've charged cheaper, room service wasnt offered

eds diner next door provided room service if

diner with room service and excellent breakfast is a clever idea

room service could have been much better

room service knocking the door at 8am.

breakfast room service

approximately 2am with children randomly knocking in guests doors during this time saying room service

the food and room service were also very good

very smart, clean and tidy good service including room service parking included

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't liked at all so i booked another hotel for 2nd night, so disappointed

only room service was not available

the room service and cleaning comes every 2nd day

t every day)

there was no room service or breakfast.

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

room service maybe till midnight

breakfast was good but shame room service was not

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

the bad smell in the room no room service for breakfast really hard to park near venue

very bad room service

restaurant on site, room service, location with many amenities close by, price and

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

bar at the hotel friends could come into as well

lovely continental breakfast

couldnt provide room service to two very hungry guests who had an early start with no breakfast

wanted room service and place order at 9

fast efficient room service - again with a smile

excellent room service and good facilities. close to town.

parking facilities. reception and bar attendants. clean and comfortable room. room service.

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

very welcoming staff, the accommodation overall very satisfying. wifi good service.

parking, clean, staff was very friendly

ally nice touch)

handing for secure free parking too