we had not left any sign on the handle), and the reception that day indicated that there was no room service on sundays - but another staff member subsequently indicated otherwise

there is no breakfast and no room service.

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

room service

the room service was nice and quick and the whole check in and out was smooth

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

bed was super comfy. toiletries were lovely, free wifi was great.

quality of furniture fixtures and fittings, access to the gym

breakfast was excellent with a great selection and also had an evening meal which was very

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

i could get room service for dinner which is a winner

warm welcome, easy parking, very clean and comfortable room, delicious room service meal

room service brilliant

15pm & told the bar was closed even though we were residents and there was no room service

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and allows you to maintain

did not have item on room service menu available

the room service was great as was the veg lasagne

there is no room service available which would have been helpful as we arrived late

the only down fall was we had to go and collect our room service

room service is excellent and professional

prompt room service

room service staff didn't speak very good english and had to repeat order 5 times

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

hotel was very clean, great room service, amazing coffee stand in the room, very comfortable beds and stuffs in the room

have a lovely stay but we had room service a toasted sandwich about 12 ish and it was not

it was welcoming, room service was excellent and it was quite luxurious

lovely staff, clean and stylish room, big bed, good room service, good room cleaning

great room service

certainly they will provide everything you need and room service etc is top notch, certainly be staying there again in the

the room was spotless clean after the room service

the mini bar and room service was all half price to compensate, didnt affect us at all and we enjoyed a good

room that allowed us a great nights rest with a spacious bathroom that had great water pressure room service also

i like room service

i was not well one night and they arranged room service for me also

room service were non existent in terms of cleaning

i asked for room service on my second night but it wasn t done

room service ok

a little higher room service quality

there was no door hanger to indicate for do not disturb or need room service

no room service or breakfast facilities

room service rarely came to our room

room service serviced our rooms beautiful

they don't do room service and they don't have tea and coffee in the room

there was no room service, or anywhere to buy drinks or snacks

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

laundry facilities on site were also helpful

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

he even agreed for a late check out upon my request

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

room service food not that great

great staff clean room great room service

room service was prompt and staff was polite.

waiting time for room service and meal arrived cold without my drink, and sauce was missing, second meal also

good location, clean room. excellent room service

even the room service ladies were so delightful and helpful

room service top up need improvement put top up out twice and was ignored both times coffee and tea

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

downstairs, the bar was well stocked and reasonably priced

the make-overs in the facilities such as breakfast areas and beds are welcome

everything was good! great breakfast, room service, kind staff!

a wider selection for room service would have been nice,. but a minor point.

fault anything apart from the price of room service for the food on offer

room service was prompt and polite

no 24 hour room service

room service available although menu v limited

when i called reception for room service, no one picked up or called back on two occasions.

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

room service was poor

room service food wasn't value for money, too expensive for what it was

breakfast was excellent, my wife had room service and no tray charge!

the food at the restaurant was excellent quality and reasonably priced and room service is available

no extra costs for room service, but staff tried to charge us twice for the food delivered

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

the hotel has a secure underground car park if, like me, you drove to the hotel

the phone in the room wasn't working very well, either to call the reception or to ask for room service

room service including alcohol for a reasonable price fairly close to a local tube station

food was below standard room was tired & dated facilities was minimal bathroom was dirty smell in room service did not meet with my

including 24hr room service should you desire noddles after the gig

room service could have been better, ordered food from outside and drinks from the hotel , but was

great food and wonderful room service

not to like, staff went the extra mile for us, made us feel like queen and king with room service, fantastic place, even accommodated is after a booking mix up

reception service is warming. room service is also good.

having to find staff to pay for snacks etc and to ask about the room service

the food was good which we had lazy room service,which was

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

popped outside for 5 minutes and noticed a fish smell, which i discovered was someone's room service that they had finished was sitting outside to be collected, which i didn't mind

when i was told room service was not available, and the night staff can't speak correct english.

no room service

everyday room service

the rooms were clean, and room service was provided every day

free hot drinks at the bar were a bonus too

loud noise at 3am when the hotel was hauling around laundry carts right outside the room for about 20 minutes

allowed early check in with car park to allow us time to get to carnival

all staff members greet you politely with a smile and room service is at your door within minutes of you hanging up the phone

wait for room service

we then ordered room service so no need to even leave the room, a much needed

bathroom shower did not drain properly and room service app didn t work

feel anyone should is stating should be a priority especially as they are no longer providing room

ick)

friendly staff with 24 hour reception and room service

good room service

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

room service served

excellent room service with good choice of food and drink

room service shutting at 11pm

point and still really enjoyed would have been nice to have had a room service menu option after midnight

really nice room service. not overly expensive. great pool/steamroom/sauna.

was very nice, we made use of the spa, room service and sky bar

bar closed quite early and no room service available

it s for workers, tourists excellent location, vast meal menu with room service, a bar and tv, quite lounge

as we have a 3 year old with us we did not stay and paid for room service instead

we also ordered room service which was delivered super quick and was great value for money

great room service for breakfast

room service isn't the best!

they even offered room service for a small fee and even though we didn't use it, i thought all the prices were very

was friendly room service and a reasonable price and everyone we met was lovely

the room service first of all was top standard, the staff were extremely friendly and the room, amazing

room service was only drinks & snacks

we phoned room service and got no answer

would've loved more room service food menu items.

pleasantly surprised by this hotel, clean, smart, friendly staff and excellent food, we had room service & breakfast

easy check out and room service was very tasty and good

only issue was room service cost as much as the room itself

we knew it was a continental breakfast, but the room service was a

breakfast was limited to a simple room service

the room service was cleaning it on daily basis

min

my room was spacious, wifi was great, the breakfast-to-room service worked perfectly, and the location is fantastic: 5 min of the picadilly line

would have appreciated a more clear message on how to dispose of the trash when we don't request room service

no gym or room service

room service and cleaning

the deal that was on if you don t request the room service/clean service you get a drink free is really helping to get greener

the choice of opting out the daily room service for a drink that we can choose from given sufficient choices

breakfast by 10 mins as no indication only on toy piece of paper with wifi code on which i didn t

wifi was poor

-location - free wifi and luggage storage

poor internet connectivity, very weak signal from the wifi

staff was friendly and wifi ran ok.

staff are super helpful and kind, and i love the room service - the whole pub's menu and bar can be brought up to the room

the first night we ordered room service at 7:30 and asked if it would be possible to receive it around 8:30

left the room service card on the door as requested to order breakfast from room service but no one

room service was extraordinary

room service was faultless, food was also amazing and beds super comfortable