my room was clean, the bed very comfortable i ordered room service and my food

it was very clean and the room service was excellent!

room service slow and both times got the menu wrong very poor internet and phone service in room

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

room service was good as was the shower

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service from

room service

peaceful location just off the m25, lots of free parking

hn russell)

location with plenty of parking

room service was unavailable when i wanted a sandwich

needed room service after midnight, no trouble at all

room service and welcome breakfast

also never know a residents bar not to be open or room

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

had room service)

there was therefore no formal evening meal available, but there was room

no restaurant and only room service

restaurant and room service unavailable on mondays, not informed of this when we booked

people leaving around 11:30pm no available parking no room service menu

efficient room service

pretty and good breakfast which can be delivered via room service

needed room service very quickly on arriving, and a taxi ordered

speedy room service and delicious food

room was quality and clean room service was quick enjoyed the breakfast

car park was great and room service was excellent

the room service was fast and lovely, and breakfast the next morning was great quality

who has autism and staff couldn't have done enough for us, arranging taxis, giving advice, room service, extra towels, use of pool

didn't like that could only see room service through the app

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

room service was 10/10 and food was delicious

on this occasion room service was not available

great staff, very helpful, clean and warm everything you need including room service food

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

quite room, room service and food very good

room service extremely fast and hot food

everything you need supplied in the room and great they have 24/7 room service

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

complimentary mini bar, 24hr bar and room service and overall best werkend ever

room service was very nice and breakfast was good

told room service

room service 24hrs, continental breakfast was great

room service options

the bad smell in the room no room service for breakfast really hard to park near venue

breakfast, the quirkiness of the room and hotel in general, great room service facilities

booked this hotel as under facilities it said i could order room service and have breakfast in my room

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

disappointed that the restaurant and in particular room service is no longer available .

i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

we called reception for room service and were told room service had finished when the restaurants finished serving food

i think the staff need to speed up generally but everything else was exceptional no late night room service or

shut at 9.00 at night . not even room service

room service

i didn t want to sit in the restaurant for dinner so tried to order the advertised room service

you had the option of room service, or you could dine in the restaurant

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she was very

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

clean, very polite friendly staff, room service food was nice and reasonably priced

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

phoned room service at 10:30 pm and no one answered from the restaurant

we had to eat in a conference room from the room service menu which wasn't ideal

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was about 9

managed to get booked into the pool and room service was fast and friendly

was very busy, had to go to reception to order room service as no one would answer the phone

no bar facilities but that is not a game changer, the price was exceptional when you consider that if

no wifi code the biggest little thing , huge room but size of tv was tiny probably 17 inches so from

free, safe parking, nice surroundings, good free wifi and especially the restaurant

location and that it has free parking space

parking

wifi worked perfectly

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area proximity to

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

location, exceptionality clean, comfortable bed, on-site parking

ite large), separate lounge area

room service was quick and the waiter was incredibly polite

great breakfast great room service great staff

thought the room service staff were very polite and professional

close the bur and the time we arrive we we're told its late the kitchen is close but we order room service but still we did not

finally i can say the food was excellent for hilton room service

the food was nice and room service was good

nice spacious rooms extra large comfy bed food was good and room service would stay again

one answered the phone when i called for room service or reception

room service

ordered room service, the breakfast arrived cold/lukewarm

room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

great location. nice and old building. great parking

nice selection of teas and coffees and instant wifi as i had stayed there before

like 5 for each room service visit, 15 weekend mark up on all spa treatments

the most disappointing aspect was there was no room service at all

we were feeling lazy and indulgent so ordered room service on saturday night

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

gem, set in beautiful surroundings, great room service & breakfast

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely views huge

didn t love the room service choices

breakfast room service was excellent and we'll cooked

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

hotel has it s parking and also breakfast was perfect

dn't catch his name)

we could hear loud music from the bar in our room

free parking

u can't order room service for coffee, it's not hot

the room service and the people working there they were so good

i would have liked to have seen a better selection of wines on the room service menu

tea-making facilities in the room meant that you had to pay an exorbitant rate for room service to get an early morning cuppa

welcome and surroundings felt like a princess! room service was fantastic.

rooms do not have a bar fridge to store cold drinks, and no room service available

a room service menu in the room would ve been helpful

no water in room. refused room service.

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

ally not necessary every day) and not replacing the towels every day

i ordered room service and it had to be paid there and then, this surely can be added to

room, modern clean bathroom, really varied tasty breakfast, good restaurant opening times and room service, convenient motorway location, good quality all round as is standard for a holiday inn

the on duty manager sorted out our room service after being told the kitchen was shut.

didn't make use of breakfast of room service, but there was a great choice on the menu

om service) is really unacceptable as we are paying for the food

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

there was no info in the room

dog waste receptacles near accomo some maintenance and disabled access work needed later room service to garden rooms please better window covering to prevent gaps better for restful

room service needed to be on point

omboo restaurant was stunning, incredible food and room service super also

everything staff the room service

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

room service was excellent and so was the

loved the privacy of the mews suite but how swift the staff accodate when you order room service

the room service was great and food very tasty

room service forgot a couple of things but minor no big deal

we used the gym, room service,

a bit of trouble getting checked in and the children were tired and hungry, the manager took our room service order and by the time we checked into our room the food soon followed after which was

room was very nice and comfortable and the room service staff were very friendly and polite

room service breakfast

i would have liked room service for early breakfast - even if it is toast and fruit

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

the phone e didn't work for room service the room stunk the bath had hair on it

had to go for room service and then had to pay the tray charge

great breakfast choice and event better when delivered

the breakfast was first class, room, location and staff excellent.

nice room decent bar and fresh cooked breakfast

disappointed with the breakfast on my 1st morning, food was fine, but it was luke warm when i git it

only negative was that there were no toiletries provided in the room other than a tiny bar of soap so i had to go out and buy shampoo

breakfast was basic, but ok ud83dudc4c

there was enough variety for breakfast

friendly hosts, good facilities for breakfast, comfy beds, clean and modern throughout

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

breakfast was basic but convenient

no room service on saturday.

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

restaurant and room service hours were not flexible

no soap in the shower, and room service phone wasn't working

we didn't eat at the hotel as we didn't need to but the restaurant/room service times seemed reasonable enough if we had needed it

we got room service and it arrived quickly and the food was good

dn t have dinner or room service) with friendly staff

the staff were very helpful and the room service was prompt and efficient and the food good.

good breakfast for just 10

my cocktail was largely spilt over the tray with room service. too much black in the decor.

cost of room service meals, no kids channel on tv

one responded on the room service internal number despite several calls, but reception sorted out my dinner order

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh milk on fridge

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

perfect little place, peaceful at night, and lovely room service and breakfast the next day

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

restaurant on site, room service, location with many amenities close by, price and

very bad room service

breakfast was an absolute delight—a lavish spread of freshly baked pastries, fruits

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant and fruit salad, not

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

i couldn't order room service

just had room service once, prices reasonable

we had room service and the food was really yummy

no food no room service no spa no activity