if you were closer to heathrow you could pay up to 3 x more for accommodation and have to pay for parking as well

free, safe parking, nice surroundings, good free wifi and especially the restaurant

parking

no bar facilities but that is not a game changer, the price was exceptional when you consider that if

oh, parking is also free and easy directly in front

exceptionally clean, on site parking.

wifi signal was not very good

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in which they were able to accommodate date

ee), beautiful bedroom

cleanliness of this establishment was outstanding, quiet and no issues with parking

lovely breakfast amazing beds room service was efficient i will be staying again !

complimentary mini bar, 24hr bar and room service and overall best werkend ever

room service extremely fast and hot food

everything you need supplied in the room and great they have 24/7 room service

room service menu doesn t have a wide selection and portions are really small considering the

room service 24hrs, continental breakfast was great

breakfast was good but shame room service was not

breakfast, the quirkiness of the room and hotel in general, great room service facilities

ot snacks) wasnt available when tried to order after being told it was all

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

we were feeling lazy and indulgent so ordered room service on saturday night

like 5 for each room service visit, 15 weekend mark up on all spa treatments

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

the most disappointing aspect was there was no room service at all

fantastic to relax with breakfast as room service, lovely staff that brought it to us

we used the gym, room service,

helpful staff, great pool, excellent room service food, beautiful setting.

the room service was great and food very tasty

room was very nice and comfortable and the room service staff were very friendly and polite

welcome and surroundings felt like a princess! room service was fantastic.

u can't order room service for coffee, it's not hot

feel welcome, no coffee in the room

room service was little patchy - had to wait an hour for a simple lunch

i would have liked to have seen a better selection of wines on the room service menu

just had room service once, prices reasonable

not even room service

room service was good except for the hot chocolate i ordered

no food no room service no spa no activity

we had room service and the food was really yummy

there was no info in the room

great surroundings, and staff are great especially at reception, room service and breakfast

dog waste receptacles near accomo some maintenance and disabled access work needed later room service to garden rooms please better window covering to prevent gaps better for restful

room service was great staff amazing lovely hotel.

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

the menu

zza) room service was poor under cooked and no ice cream with the pudding - my son couldnt eat so wnet

room service didn't come daily and the management needs to ensure that this is looked into

strong incense smell bad room service limited food choices

was broken room service - food took 1hr 20 mins then arrived cold

place, lovely atmosphere in the bar and the rooms are away from the hustle and bustle

the food was excellent - dinner and breakfast

room was excellent all the staff were really friendly breakfast was delicious everything was

the full english breakfast in the morning was again delicious and plentiful

location, with plenty of free parking, nice bar and restaurant with a good selection of meals

staff was really nice and helpful and food and room service brilliant would definitely recommend it

room service breakfast

the phone e didn't work for room service the room stunk the bath had hair on it

the beds were very comfortable they think about the little things and room service is available

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

room service non existent

nice tea and coffee options in the room as well as room service options available

available no spa facilities open service was slow and haphazard no management/leadership of staff room service dishes left out for more than 12 hours communal areas unattended limited communication

room service breakfast was very quick to organise and dietary requirements were catered for

couldn't get room service for a full english breakfast.

the 7.45am room service call from the maid !

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

very limited room service. however, this is understandable due to covid restrictions

room service was lovely on our wedding night

that it says room service and has a 24hr menu but it doesn't exist

no room service was available

the book in the room said we could phone down for room service however there was no phone in the room to do

ended too early and breakfast started too late and room service would have been fab but it was explained to

room service excellent in cleaning etc

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

room service

room service should be 24 hours

however, this time, as always, i asked for room service and it wasn't done so that wasn't nice to come home to

lack of daily room service.

sadly, we had to ask for room service

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

two single beds put together which kept drifting apart.. no room service menus...

room service for meals was good and the breakfast they supplied was great

great staff, very helpful, clean and warm everything you need including room service food

on this occasion room service was not available

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

and bar not open

wasnt a restaurant and bar as stated

restaurant, but no bar for just a drink.

all it was fantastic but if i had to be picky i would say the cleaning standards post room service werent quick enough as there were dirty plates and glasses left in the corridor

room service charge is 5 which is not ideal.

we ordered room service on our last night from the menu which we enjoyed and was well priced

customer service- from the minute we were met by kamil to the bar staff and room service staff

diverse selection of room service meals

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

room service did not go in to our room after the first night of our two night stay

though food was great)

the phones were not working so when we tried to call for room service, nothing

no room service post 9pm

called room service twice and nobody showed on third time after an hour someone did

room service menu limited and rooms a little dated, but still very pleasant.

was very dissapointing, ordered room service my husbands food as cold and a child size portion not worth the money, my meal came

breakfast - would have preferred relaxing room service breakfast the next time

limited breakfast room service menu. slow bar service at the terrace bar.

wanted to order room service but nobody answered the phone

room service - the food was amazing here

the room was beautiful and comfortable with decent room service

room service for breakfast was excellent

a menu of what is available via room service would be good to have in the rooms

room service was extremely disappointing.

room service needs improving

room service menu wasn't great

black pudding at breakfast excerlant room service very good

the room was well equipped and the bed was comfortable, room service was well presented.

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

wouldn't/couldn't accept cash to settle my room service bill.

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

very comfortable. perfect location. responsive room service if any issues. good restaurant.

location, great room service, room felt spacious, nice breakfast

room service has alot of options

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service was wonderful - thank you

revise room service menu. staff friendly and helpful.

lack of room service.on the saturday the restaurant took over the hotel.

needed room service after midnight, no trouble at all

i'm extremely surprised this wasn't reported by room service

room service was unavailable when i wanted a sandwich

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

room service provided at no extra charge

there was therefore no formal evening meal available, but there was room

people leaving around 11:30pm no available parking no room service menu

breakfast was good, really nice & hot

restaurant and room service unavailable on mondays, not informed of this when we booked

only used room service once

very happy there was a late room service

we thoroughly enjoyed the room service and the view of the weir from our room.

room service menu also very limited to have a suit with dinning table better choices should be

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

room service close at the same time of the restaurant so i don't see the point to have room service

ood job it wasn t an emergency) had omelette for breakfast & asked for

the room service was good , there was a christmas party below us but they has emailed me to let me know

we ordered room service and it was very fast delivered

with a hot bath and room service

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

ac and could have better service like in hotels room service and other service related facilities

no room service on saturday.

no room service throughout 3 day stay. that was unexpected.

no housekeeping, had to request room service

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

no tv or wifi by arrival

clean and tidy rooms with shower tv,microwave and fridge free wifi and parking.

had to ask for the wifi

was given the wifi code but was unable to connect properly during

booked room as it was close to terminal 2, had wifi and private bathroom

the room service charge, not enough vegetarian menu options

i ordered room service and it had to be paid there and then, this surely can be added to

the on duty manager sorted out our room service after being told the kitchen was shut.

room service charge of 5 for 1 floor up given how expensive food was.

think charging for a tray to be delivered to the room

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

room service dinners were a plus too

one responded on the room service internal number despite several calls, but reception sorted out my dinner order

d

perfect little place, peaceful at night, and lovely room service and breakfast the next day