good evening room service

was no option for room service, which ideally i would have had

do not provide room service at this time

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

missed room service as they don t do it

no telephone in the room to call room service

the spa facilities was a added bonus and room service was good

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

price of food plus surplus charge for room service

i had no air con in my room. a bit of room service would have been nice too.

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

room service was not clear with info

suite was missing the basics, a room service menu and a pen, the phone wasn't working so i had to call reception from my

unfortunately this is also the room service menu

still got charged for room service fee as restaurant was closed.

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

wifi did not work at all

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

friendly staff, quiet, clean, good wifi.

room service menu could be more varied.

the breakfast

om service) was not great

room service was prompt

great food and room

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

uldn t get to a login screen) and the in-room info was lacking

was told room service for drinks would be 7, which seemed steep so went to

room service did not happen as the night staff didn t collect our card from the door

t sure if there was room service for example) could have been very easily

the room service was prompt and the food we ordered delicious and just what we needed

i ordered a meal for my daughter on room service which i paid for at the bar

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

were room service items left outside our room, from the previous occupants, during our stay

we had room service for breakfast and a lovely selection of hot and cold foods

did have an issue with our room service order which was not ideal but the staff resolved it quickly and didn t charge us

very clean, easy to get to, room service was great and parking was easy

the reception and room service staff were very friendly and helpful

room service prices are steep

the charge for a dog could be cheaper and the charge for room service was a bit on the high side

room service could have been quicker x

no breakfast room service. room service starts at noon.

friendly staff, lovely comfortable room. great room service.

hotel was completely fabulous, from the room itself to room service breakfast

great staff, great facilities and room service available till 5am!!!

also, there were no room service menus so i had to look online to see what the choices were

hotel later than expected but reception staff was so friendly and kind enough to inform us about room service

on how good the room service food was we were expecting breakfast to be the same, but it was a little disappointing

choice for bar food as the restaurat is now very expensive and out of my price range & 5 room service tray charge is terrible

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper would have given a 10, but at these rates

no fridge, no dressing gowns, no room service, no do not disturb sign for door

e third time

for the basic facilities

lack of staff and room service

we complained about the fact that room service was non-existent

room service was very efficient and food was excellent

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit longer

30pm so had to have room service

restaurant and room service prices are extremely high.

we had fish and chips room service at lunch and dinner in 1907 restaurant both were delicious and really good social

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

have breakfast, had room service which was lovely

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

room service knocking at my door when i was sleeping after booking to leave hotel at 2 pm .

room service responded immediately with replacement tea tray and fresh milk

there was adequate car parking behind the pub the access for cars was tight, i managed without a problem it looks like

parking is limited at times as is for use of all patrons

bar was exceptionally lively

the flat has a large living room, well equipped kitchen and dining area with 2 bathrooms

the bedroom and bathroom are furnished to a luxury standard and there is a tv and wifi

feedback rather than any grievance, price could be better and when room service brings food to the room, i would suggest a couple of things

the room was so small that the person bringing in room service could barely fit

have been a little more clear regarding whether there was room service over the christmas period in advance

there was room service but i had to pay a delivery fee for that

room service was excellent and breakfast good

clean, fantastic shower, our beds were very comfortable, excellent housekeeping quality and room service

having to wait at the bar for 15 mins to order room service - but it was worth it. !!

we had room service for this

the menu although limited was very good and filling with excellent room service

we decided to order room service int he end and i must say we really enjoyed the food; decent portions and very tasty,

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

near my venue for the next day easy parking room spacious shower hot room service excellent

was fine except getting through to room service took ages and i had to go down myself to place an order

room great staff excellent room service and food

room service was great, free parking and facilities were amazing

there was drilling in the next room no room service

access - informal - clean room - excellent room service each day - bottled water plus biscuits on top of

raight to outside), no room service or food service in pub after 9

the girl who checked me in was friendly and helpful, suggesting i could order room service then and she brought it at the time i asked for

or sound insulation), broken door to room

we ordered room service on the first night and thoroughly enjoyed the food

bar and room service closes early

room service menu although limited due to the current situation was really good and food lovely

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

one thing, we found an uncollected room service plate that was still left, there, outside our room door

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

room service good

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but don't want to

staff were exceptionally friendly the food was fantastic - i enjoyed room service on both nights of my stay and i would very much

everything was so perfect the room service, the prices

ample parking and good selection of food at breakfast

the honesty bar was a very nice touch

wifi connection for me in the room was not great, but usable

parking is a little limited, wasn t an issue though as a member of staff moved their car to

also lucky enough free parking was available at the time

no room service

restaurant closing at 9:00 pm and no room service

we were told that there was room service available and

couldn t get room service, everything was done via the app and we couldn t get a drink of tap water and the

no kitchen or room service

i found bed bugs and room service didn t clean up

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

food in the bar and in the restaurant couldn't be faulted

they didn t have room service , also the quality of the breakfast.

room service was expensive and came late but was still nice.

visitors noise all hours of the night staff didn t answer at reception or room service at

staff and room service staff are fantastic, but sometimes it took a few tries to get through on the phone

confusion over simple bacon buttie for breakfast with room service.

hospitality tray

reception lady 25th - 26th june - brilliant room service

nice that there s a bar too and noticed there was room service for breakfast in bed

had room service too for dinner

room service great

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

onsite parking was good, staff very friendly and helpful, room was excellent.

location near tp thorpe park and parking on site

lovely atmosphere in the bar

bar very comfy with the staff really helpful and pleasant

room service was excellent and so was the pizza we ordered

free room service and the food was outstanding

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

street parking availible for free

good size tv if you need it and strong wifi signal

wish there could have been an option for room service especially with the garden rooms i had lovely weather and would have liked to be able

room was fantastic and the reception staff very nice, room service was very good too but 5 tray charge wasn t expected

limited food menu and room service would have been a nice touch but didn't ruin our stay

no other food options for any later - room service etc

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

room service and parking

i also used room service and it was quick and the food tasty

we ordered room service and the food was very tasty

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

most of the food advertised on the menu card from room service was not available hence no much option

we had a room service meal which was delicious

breakfast was only warm with cold scrambled eggs. room service a bit on the slow side.

room service very poor hag to keep phoning reception for items not made up at cleaning stage

he lecture we went to lasted longer than expected and we hadn't eaten )as

breakfast was included in the price and was able to have this as room service at no extra cost

we were disappointed that we could no order room service

no room service on the sunday

half the room services didn't actually work: light in bathroom outside, plus hot water :

there is 24hr room service

room service meal was very good - very good choice at very reasonable prices

room service meal was very good and the lavazza coffee machines are also first rate

i was advised of a tray charge of 4 which seemed excessive for room service

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

excellent room service and food was delicious

also the phone didn't work for room service

not a room service for snacks especially late night

room service at all-including housekeeping and no information about this

no room service, no house keeping

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

no room service even covid almost end and they could do that in a safe manner

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

also prepared breakfast for me and my friends for early morning start

we only had breakfast there but it was very nice

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

parking nearer i have mobility problems but the staff were helpful

there was room service available and staff were all very nice

e room guide only gives an internal number to

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

to order room service but there was no phone in the room

it wasn t something they really had on their room service menu but they made sure i got them anyway