the room was so small that the person bringing in room service could barely fit

due to the new restrictions there was no room service after 10pm which was completely fine but there was no communication to let us know

room service was excellent and breakfast good

were no contact numbers for room service so i ended up calling the hotel from my mobile to ask the rs contact number

have been a little more clear regarding whether there was room service over the christmas period in advance

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

local to work and room service

the food ordered from room service wasn't great.

most of the food advertised on the menu card from room service was not available hence no much option

breakfast was delicious, however do not go by the room service card in your room - that

great food and room

i had room service

room service was prompt

om service) was not great

room service did not happen as the night staff didn t collect our card from the door

large comfy beds and room service

t sure if there was room service for example) could have been very easily

uldn t get to a login screen) and the in-room info was lacking

also no room service

great room and room service

ordered room service. food was lovely

room service meal was very good - very good choice at very reasonable prices

there is 24hr room service

room service was unavailable, so why bother putting menus in rooms

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

choice for breakfast

wifi did not work at all

the hotel lacks facilities like pool, spa which would have made this luxurious

friendly staff, quiet, clean, good wifi.

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

needed a bit of a clean body lotion preferred in the shower room service would be good but appreciate its not that sort of hotel aircon a little

no room service. breakfast on separate club house which is also used by golfers

restaurant closes early and no room service for drinks from the bar

no room service

the staff where friendly, the room was clean and comfortable, the hotel offered room service

they have breakfast room service, and that was an excellent experience

dined in the cloisters & the terrace as well as having room service frequently

room service breakfast for 2 served on 1 tray and some items missing for 2

no butter or milk brought up on room service tray both mornings

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

i ordered room service for dinner

wifi didn t have the best coverage throughout the house

would have used the bar for food, unfortunately there was no vegan option

room service was not clear with info

5 tray charge for room service?

suite was missing the basics, a room service menu and a pen, the phone wasn't working so i had to call reception from my

unfortunately this is also the room service menu

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

room service!

no room service

to the north terminal, ease of check-in, freindly staff, clean quiet rooms, 24 hour room

also although they don t do room service, they did help me take my food up and with young children in the room was very

salad options as main course on the room service menu - too many pizza/burgers :-)

all good, maybe better room service options?

room service was available when we arrived late in the night and provided luggage storage

very expensive room service!

the staff was very professional and room service was very quick

great shower and room service! fast checkin, 2 min walk to the terminal!

the bed was very comfy , the room service was good and staff very helpful .

having to pay for room service before the morning because i hadn t left a credit car tab open

classic stylish hotel :) rooms beautiful, view to the gardens, room service very nice :) breakfast amazing and a fine dine restaurant is great

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

were room service items left outside our room, from the previous occupants, during our stay

had room service and dinner was amazing massive tv in room comfy beds

got there late so had room room service dinner

speedy room service with plenty of food

was a great sports bar to watch the game and the room service was great

room service was quick, rooms are large, very clean and quiet

no one picked up the phone when i called twice to order room service, but went to restaurant instead

no room service you need to go to the bar and carry everything up yourself on a tray so good luck if

there's also a limited room service menu that you can order on the phone and pick up at the restaurant and take back to

bed a bit squeaky. and there s no room service

didn t have room service

no room service

excellent. in room service

the room service food for dinner and breakfast was excellant

for over the night and we are really happy the staff was so helpfull, welcome and nice, we have room service in the morning with beautifull breakfast for really good price for 2 people

the bath, and the comfortable bed, the room service, the food and the facilities in general

the staff were really friendly and room service was available every day including fresh towels, sheets etc

the wifi is amazing in the rooms, good location will help if you have a car otherwise there is

location, nice comfortable room with good wifi, asian restaurant next door, free parking in front of hotel

very cosy place. big room, nice beds for kids

ud83eudd75 kids could not eat it

good evening room service

was no option for room service, which ideally i would have had

we ordered room service and were charged about 15 more than was on the menu

i didn t order food on this trip but my last trip i had room service and the food was fantastic

i was female travelling alone so room service would have been good

the superior room was big and clean. the room service tapas dishes were good.

no room service . for the price this should of been included . dated decor needs updating

meant no room service so by the end of the week the room looked pretty tired

the bed was comfortable and the room service food was good.

no room service however i could collect my food and take it up to my room

restaurant closing at 9:00 pm and no room service

room service is available

couldn t get room service, everything was done via the app and we couldn t get a drink of tap water and the

no kitchen or room service

we were told that there was room service available and

had room service, and it wasn't great

the heated pool to ourselves both afternoon and morning, staff at the bar were really great too, room service was prompt and tasted lovely

the chocolate cake we ordered late at night room service was to die for

very spacious room, great room service. comfy bed!

amazing room, nice and spacious. great value for money. room service and staff are lovely!

had room service this time and the food was amazing

rooms were clean and room service was very efficient

location, facilities, room size and room service.

room service was efficient and food tasted nice

for breakfast explained it would be room service due to coronavirus hsve us a firm to make our breakfast choices and we wasn't given

comfy bed, nice shower, easy to park and free and room service. great food!

room service was a bonus as

the room service was not great

beds, room service every day, nice bathroom, good wifi, decent breakfast and very friendly servers, esp

the food let the place down - i had fish and chips as room service - clearly frozen food cooked through

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

the room was spotless and cosy for what we paid for 2 nights, we had room service which was delicious and came really fast so great job to the kitchen staff

room service was excellent

was lovely but could do with later served room service especially if using the hotel for an airport run etc

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

the room service tray we left outside was there for ages

room service didn t remove my tray from outside of my door, so bought it down myself the next

i didn't use the qr code, for room service

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

tra cost), fresh milk which as a tea drinker was welcome

free parking

staff were very friendly and helpful and they saved me a free parking spot

wifi connection for me in the room was not great, but usable

was comfortable due to covid all other facilities were closed however room service was good value and

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

the room service information via the smart tv remote was too complex to use

and my complaint from last time ref poor room service sandwiches had been acted upon

the reception and room service staff were very friendly and helpful

the room service were all nice and professional too

no room service for breakfast

option/healthy option for room service food would be good so we didn't have to go out

no room service

to the hotel for the quality of services offered, no queuing, very clean rooms and with excellent room service

from reception service to room service, my guest experiences were completely flawless at the hilton croydon

bottles of water but no water available and no explanation on how to get it and also the room service menu

great food & room service

the room was unbelievable, ordered room service quite late, the food was great and staff very accommodating with our drinks orders

as well as room service through the night

was leaving room the heater was still off , just before 5 min to 11 when we was checking out the room service was keep knocking on the door so we can leave asap because they were in rush to clean

the room service who helped me but refused the tip i offered after he helped me to check out.

there is a 3 fee for room service and the food/drinks are cheaper at the bar

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

dinner wasn't available, no room service

on my second night, the quality of the room service food and service was substandard

our room also did not have a telephone so we were unable to call reception/room service

maybe room service of breakfast would add an extra luxury

economies in staffing costs evident in the drop of room service

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

no service charge for room service.

room service very poor hag to keep phoning reception for items not made up at cleaning stage

room service but charged for bringing food to the room there was only indian food and everything i

breakfast was included in the price and was able to have this as room service at no extra cost

we had a room service meal which was delicious

no room service even covid almost end and they could do that in a safe manner

no room service, no house keeping

not a room service for snacks especially late night

close to chessington zoo room service was brilliant

room service at all-including housekeeping and no information about this