in our room and no qr code meant we were unable to access what the hotel had to offer including room service

also, there were no room service menus so i had to look online to see what the choices were

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper would have given a 10, but at these rates

room service; reception

no hot food for room service

good car parking at the rear of the hotel

the bedroom and bathroom are furnished to a luxury standard and there is a tv and wifi

good parking at the rear of the pub

parking is limited at times as is for use of all patrons

our room was just above the bar area and we could here voices during opening hours, but no loud noise - we

our room also did not have a telephone so we were unable to call reception/room service

maybe room service of breakfast would add an extra luxury

needed in the bedroom only one hook in the bathroom no hooks in the bedroom had to request daily room

i had no air con in my room. a bit of room service would have been nice too.

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

no breakfast room service. room service starts at noon.

room service could have been quicker x

great staff, great facilities and room service available till 5am!!!

room service was slow

no room service out of hours

for the basic facilities

we complained about the fact that room service was non-existent

didn't see a menu for room service either

no fridge, no dressing gowns, no room service, no do not disturb sign for door

lack of staff and room service

clean, fantastic shower, our beds were very comfortable, excellent housekeeping quality and room service

the menu although limited was very good and filling with excellent room service

having to wait at the bar for 15 mins to order room service - but it was worth it. !!

the staff especially house keeping and room service was exceptionally awesome

24 hour room service

we even got a free upgrade to a hut when we arrived, and bucks fizz with our breakfast once they found out it was my boyfriends birthday

lovely breakfast

parking across the road ditto a little problematic

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

breakfast next morning was first class

room service

the girl who checked me in was friendly and helpful, suggesting i could order room service then and she brought it at the time i asked for

there was no room service the pub lounge area was a really pleasant place to sit and eat on your own without

access - informal - clean room - excellent room service each day - bottled water plus biscuits on top of

i wish they had room service

the room service need to have a trolley, delivering food on tray i guess is no longer ideal unless you

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

jacuzzi or steam room ,as out of action no bar food /room service for food on the sunday, we were not told by staff ,,so had to do without food ,we

unfortunately this is also the room service menu

room service was not clear with info

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

was no option for room service, which ideally i would have had

i didn t order food on this trip but my last trip i had room service and the food was fantastic

good evening room service

do not provide room service at this time

near my venue for the next day easy parking room spacious shower hot room service excellent

unfair to charge a disabled person for room service

was fine except getting through to room service took ages and i had to go down myself to place an order

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

you can swap room service for a glass of

of charm and character, bed was amazingly comfy, food excellent great range of beer and wine, breakfast very good, in all a great find

breakfast amazing

local use the bar and restaurant so there there is a lovely atmosphere

fortunately the bar was very pleasant so i took my work down there instead

we had breakfast with many options to choose from with different kind of teas and coffee

was a little dated, although clean and comfortable, and we couldn't get through on the phone for room service on one evening,so had to go to reception to order

staff were super friendly and proficient. room was very comfortable. room service was great.

suggest adding room service to restaurant menus , even if to have to copy the bar menu, would be much clearer

warm despite turning the radiator down although this didn't affect us there was no lifts 5 room service charge

sometimes hard to get through to reception to order room service

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

room service is really handy with 3

i had room service on my second night, a club sandwich and fries

room service was prompt, late stay was on the house which was amazing service

uldn t get to a login screen) and the in-room info was lacking

food for room service

t sure if there was room service for example) could have been very easily

large comfy beds and room service

also no room service

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

excellent location, reasonable price, great breakfast

excellent standard of food and drink and lovely ambience in bar and restaurant

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

staff took a long tome to clear room service that was left in the hall!

room service was prompt

much worth the money , lovely hotel very nice modern design , very quiet nice bed room service very fast good service

breakfast was delicious, however do not go by the room service card in your room - that

great food and room

very clean, easy to get to, room service was great and parking was easy

was comfortable due to covid all other facilities were closed however room service was good value and

room service prices are steep

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

did have an issue with our room service order which was not ideal but the staff resolved it quickly and didn t charge us

but the menu in the restaurant was the same both nights , so the second night i had supper from room service

3 little faults which are if you decided to have room service they do charge you 5 per tray so becareful how much you order

was nothing i did not like, the only slight observation i could make would be the room service menu is a little sparce for overnight stays for business, as there were only a few hot

we were cold on our second night and in the morning as room service had left the window open as wide as it would go and we didn't know as the curtains

some of repairs or improvements had yet be completed and seem to be no checks as there was some room service plates left outside over night

no room service

hour wait for room service morning reception aren t as welcoming as the evening shift

the spa and pool, the view of the lake, the food, the room service, the smiles of the staff.

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

room service came knocking on my door wanting to clean the room well before checkout time

room service was good

room service food was prompt and very good

advised of dining and drinks outside, room service and how to order at check-in

ordered room service for breakfast

room service was great

food was gzn too and provided room service

food and room service food was excellent

a little noisy until midnight due to being over the bar area

spa facilities a great

limited parking spaces.

helpful room service

i was racking my brains, then some garlic bread was missed off my room service order

room service was great and not over priced and the food was good

room was lovely breakfast was delicious room service sandwiches were amazing

its no biggy as room service was also polite and helpful

restaurant and room service prices are extremely high.

room service very expensive

no room service after 9

30pm so had to have room service

room service delivery charges

the room service was prompt and the food we ordered delicious and just what we needed

classic stylish hotel :) rooms beautiful, view to the gardens, room service very nice :) breakfast amazing and a fine dine restaurant is great

we had room service for breakfast and a lovely selection of hot and cold foods

criticism - could not get through to room service

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

75 room service fee which i wasn't aware of until i looked at the invoice

room service hours need to be longer and no water bottles in bedrooms or fridge

no mini bar in the room and no room service available.

the room service was also efficient & great food

couldn't get room service for breakfast

fast room service

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an additional fiver rather than the full amount being

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

bar / restaurant area is very pretty too

no charge for room service - they wanted to charge 7 so i went down to collect it myself!

the room service food was very tasty and good value

very quick room service friendly staff spacious

the room service the room was good with an outdoor terrace

can also go into their restaurant or order room service

one thing, we found an uncollected room service plate that was still left, there, outside our room door

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

the room service, shower, bed, breakfast

we ordered room service on the first night and thoroughly enjoyed the food

that the room service menu was not more extensive and didn t have healthy options for

we used the bar, the pool and spa and room service and all were absolutely faultless

ordered some room service and the food was delicious

room service rather pricy.

range of room service food

we got a room service breakfast which was pretty good, and arrived on time

everything was so perfect the room service, the prices

room service was good and very happy with the fee for a late check out

staff were exceptionally friendly the food was fantastic - i enjoyed room service on both nights of my stay and i would very much

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but don't want to

wifi excellent

but it suited a married couple on a night away from kids

didn't appear to be an on site bar as advertised on booking

theres free parking and wifi

lively bar and restaurant, good food, friendly bar staff. enjoyed the meal

room service order had a long delay, but this was obviously due to the world cup fever and can

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

additionally, room service for no extra cost

nice that there s a bar too and noticed there was room service for breakfast in bed

a where i'm from) which was nice and very enjoyable

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

free parking was also nice

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

location near tp thorpe park and parking on site

i found bed bugs and room service didn t clean up

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

in a great location with free parking outside