it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast was bad.

breakfast is

the breakfast was pretty stingy.

the name changed, but the signage did not. also, breakfast was

breakfast was wonderful

the pool was a little cloudy.

the property had complimentary laundry room, gym and pool

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

the pool was gross and the staff did not check in on it

there was no breakfast.

lack of any kind of complimentary breakfast. even a danish would have been nice

pool and gym were very nice.

the pool was cold

really appreciated the shuttle to the ravinia pavilion

room service cleanliness

you have to request room service and they said to make an appointment with the front desk

the wifi was included in the price, however it kept disconnecting

24h open gym with some cardio machines, free weights and machines

the breakfast was awesome, more than i expected

breakfast is great.

the pool was closed but it was so hot out. whyyyyy?

a variety of outdoor activities: pool, basketball, volleyball

laundry facilities on premises

pool & hot tub wide open

good location and james (the bar man) was the consummate professional.

pool needs a little cleaning.

friendly pricing, the breakfast was good, and the staff was awesome

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training that will hurt :) incredible

the pool and hot tub

temp in pool area could have been warmer

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

with bar and restaurant right there you aren&#

great pool area with sauna and hot tub

the pool was amazing and a great way to relax

staff, pool, room setup

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

both breakfast and bar not open at time of my visit

clean,comfort, bar in the lobby, friendly staff

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

outdoor pool and fire pit on a summer night was fabulous

have liked a cheaper breakfast option for my kids

the location, the bed was comfortable. their gym was spacious and decent

clean facility and nice gym.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

asked for late check out and was denied

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

free shuttle to shopping mall

pool was cloudy

parking is a bit far in adjacent lots.

the building itself is very nice the pool and exercise room

the pool was a really fun feature

no pet fee for our miniature dachshund

spa hose didn't work

the spa tub was nice

the spa tub was really nice and the hotel was close to lots of restaurants.

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

the cleanliness, breakfast options, pool and staff

3 indoor pool, fitness room, all day coffee & water in lobby, as well as shoppette

breakfast was excellent

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

was great, clean rooms, nice gym, comfortable setting

the gym and pool are also wonderful

it was clean nice good breakfast friendly staff large pool and a fire outside just perfect

was not expecting the private bedroom in the suite. kitchenette was super convenient!

everything was great except the lack of food allergy list on the breakfast bar.

i had both kids so i appreciated the early check in as well

the price. the pool and the kids loved bteakfast.

the free every day breakfast is good quality good and also a wide variety of food and drinks

of inside the pool could have been a little better

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

thought the breakfast could have been a little better

we enjoyed the free breakfast array, including hot items

pool closed at 8 but we were happy it was open at all!

how clean it was and the pool

breakfast. clean bathroom. nice fitness center. coffee on demand.

the food from room service was quick and good

no complimentary breakfast. our room didn't have a fridge. the pool was small.

the golf course and the location

location is convenient and next to golf course.

yes the inside pool was not up and running

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

in-room amenities, friendly staff, comfortable pool, free guest laundry

pool was down for maintenance. toilet paper was really bad.

the hotel is in a nice area with restaurants, entertainment (movie theater, mini-golf), gas stations, stores, etc

love the little kitchen!

the room, breakfast, heated pool, and location.

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they didn’t have change so i ended up having to go to a laundromat anyway

free breakfast

one of the treadmills n the gym made a loud squeeking sound so, we just didn't use that one...

pool closed to early and that was the purpose of booking that hotel

decor, very clean, good breakfast, pool, fitness center, business center, good location

clean. lobby bar was nice.

waitress at the bar was super rude and loud to my husband

nice little gym and pool

shuttle was excellent

nice warm indoor pool, good breakfast and free airport shuttle also included

swimming pool water was clean

i loved the room it was very clean and my kids loved the pool.

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

pool could have been given to use for a longer period

no breakfast included for the price. i asked for a quiet room away from pool.

breakfast was not included

seamless check-in, on-site convenience store with reasonable pricing and a friendly cashier, easy parking, easy checkout

breakfast was great. no room service though you could get towels etc from reception.

good price, location and service. breakfast was excellent.

our reservation said we had breakfast included but they indicated that this was a booking

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight

french toast was an excellent breakfast.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

only thing i didn't love was breakfast

close to airport. airport shuttle.

the breakfast is delicious and plentiful

customer service excellent and friendly staff excellent location with free shuttle to and from airport

court yard with pool and half court basketball was nice and good for dog walks

very small pool and hot tub area, and very busy with teens

clean, basketball court , pool , pool table, lovely breakfast

the breakfast was good the pool area was great the parking was nice housekeeping was evening

the associate at the front desk was friendly and thorough about pool hours and breakfast

comfortable beds. breakfast was great and staff very friendly.

close to airport and casino. comfortable beds. van to the airport for free

staff was excellent! next to the casino, walking distance.

shuttle service from the airport came back to pick me up

very bad beds hurt my kids and wife back and mine

friendly staff, clean facility, secure parking, located right next to rivers casino.

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

it has a gym and an access to pool

shuttle driver was rude

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

shuttle driver was amazing

gym is great

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

great desk and bar staff!

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

they gave me a late check out

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

not enough breakfast items

advertises with kitchenette. not one utensil, glass, etc

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts card & coins)

it made us very uncomfortable, he looked like he worked in the kitchen

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

beautifully decorated for the holidays and a wonderful breakfast!

the in-house made pastries for the complimentary breakfast were fabulous.

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

location if heading to rivers casino

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

conveniently located with nice sized rooms and a good fitness center.

wish the bar was open earlier. 5pm is a bit late

great location, great staff, lovely breakfast, shuttle service, modern

also, they have a laundry where i did my load and it just costed me $4

no shuttle to arena during cold months.

good breakfast

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

super close to the airport with shuttle service and close to the rental car return at the airport

very clean, good value, allowed me to early check in, good service.

close to airport and casino, great restaurants near by as well

pool was clean and stocked with fresh towels

advertized public laundry but only starbridge customers could use their keys to unlock door

that the sink as alittle to high for my kids to reach.

there is a bar and grab and go food for sale

we had to pay for our coffee and it’s not continental so that sucked the pool was great the gym was a bummer laundry service was not free nor coin operated so yeah the room was great thee

there is a swimming pool and gym

needed more towels. a bit noisy being down the hall from the kids running around

i wish breakfast lasted longerud83dude12ud83dude29

the pool was clean and big the kids totally enjoyed it

crowded breakfast room.

the girls running up and down the hallway, but that’s what kids do. no big deal.

the girls running up and down the hallway, but that s what kids do. no big deal.

the bar and restaurant were used daily and were very nice

the bar and staff were very personable

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

(they provided shampoo, conditioner, and bar soap

extremely friendly staff. great that the fitness center was open 24 hours a day.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

i could hear kids running down the hall, doors slamming, and the airplanes landing

the rooms and the gym

i could hear kids running down the hall, doors slamming, and the airplanes landing

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

the hot tub ! pool for the kids .

laundry room and vending machines on premises but there’s hours of operation

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleanliness of the rooms around the area so is the laundry room

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

location was convenient and the parking was awesome

went with kids; ugh

the pool was very nice and clean

the pool area was the best hotel pool area i’ve ever been to.

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

property accommodated our early check in prior to the beer festival we attended

and shuttle to and from airport

equal quality competitors have better breakfast options and fitness equipment

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

also the kitchen would get a long line just because people were waiting on the

pool

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

pool was exceptionally clean

on the last night we did not receive room service

were not allowed to go to the sky deck due to kids sneaking in

room service for food would have been nice

lean. great gym and shuttle service, nice staff

no free breakfast

shuttle to airport. food in restaurant was yummy.

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

shuttle service was convenient. bed very comfortable

also, shuttle driver didn't show at all for the first appt

being in the bar area the bartenders were very entertaining and kept us in a good conversation

clean facility & quick room service

helpful staff, great breakfast, near walking trail

the breakfast was excellent

early check in!

gym and pool were good

were amazing at working with us for early check in

very spacious rooms and the breakfast was very good.

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn’t ruin

we were leaving before the buffet opened in the morning and the hotel provided us with a breakfast bag

the reception and food - breakfast and evening snacks with drinks.

pool/covid. noticed alot of people not obeying 45 minutes.

shuttle to and from the airport

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

airport shuttle which brings you to the hotel from the airport

ol) but it was closed