the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

gym is fine business room is good , you can take printouts of you want shuttle service for near

with bar and restaurant right there you aren&#

sports bar was underwhelming

the pool and whirlpool were great!

location location and fact that it was clean and had everything we wanted and an indoor pool

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

older folks or those with bags and kids may not appreciate that

switched to the room near elevator because of small kids

breakfast was simple, our kids like waffle machine

the safety bar in the shower wasn’t secured to the wall

the pool was not working properly. carpet was worn and needed cleaning.

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

very friendly and helpful staff. free parking. pool.

clean,comfort, bar in the lobby, friendly staff

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

parking lot is a long walk with bags. can't imagine what it's like in the winter.

free shuttle to shopping mall

i m satisfied with my stay. even without room service the stay was wonderful.

location, convenience, price,free parking. nice park and trails. view of river and skyline.

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

however, the gentlemen at the bar was very helpful to take food and heat it

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

kids ran around during the night

she was there when i checked in and helped to accommodate while i was getting my kids settled

breakfast is amazing.

pool needs a little cleaning.

the bar was great and the food

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is not

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

the location, the bed was comfortable. their gym was spacious and decent

i wish the pool was indoor.

outdoor pool and fire pit on a summer night was fabulous

nice pool and work out facility

the outdoor pool. wish you had a year round pool.

pool and kitchenette

the pool was a little cloudy.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

pool area very clean

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

no breakfast

breakfast was the same every day, but not bad

breakfast was bad.

breakfast is

the breakfast was pretty stingy.

the free every day breakfast is good quality good and also a wide variety of food and drinks

clean rooms. nice showers. great shades to darken the room. nice breakfast.

the breakfast could have been kept hotter, other than that it was great.

the pool was clean and warm

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

complimentary breakfast every morning

bonus washer and dryer facilities, swimming pool, and basketball hoop

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it’s ac:) - great

clean and spacious, with a kitchen and cable

the room was very clean and comfortable. the breakfast was great!

pool and gym were very nice.

swimming pool wasn’t really big enough to get any exercise

lack of any kind of complimentary breakfast. even a danish would have been nice

the pool was very cold

there was no breakfast.

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

rooms and breakfast

just finding the entrance to the room on the back side for parking, was a challenge

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

beautiful setting on golf course

no breakfast was a bummer on new years day

laundry room and vending machines on premises but there’s hours of operation

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the pool was very nice and clean

was very comfortable, the pool - omg the pool - was like bath water

staff was not overly friendly but enjoyed the pool and breakfast

the fitness center was also clean and organized

the pool was good for kids

property accommodated our early check in prior to the beer festival we attended

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

it was nice that they had free washers for your laundry

quit, friendly , pool , workout room , and style

breakfast is always of good quality, social hour in the main room several nights a week

clean comfortable, mostly quiet, and has a pool too

very clean safe, good breakfast, very pleasant. this is a great place for relaxing

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

very convenient. easy access to food an d golf

drinks in the lobby bar were very expensive

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

the bar was open

very clean rooms and comfortable. staff was super friendly. breakfast was good.

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

and breakfast was amazing as well as having access to a pool and gym over all loved

pool closes too early. it’s fully enclosed so i would think it would stay open later

the gym and pool are also wonderful

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry worked w cleaning lady to clean room

they had laundry.

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

parking area torn up

the hotel provided a shuttle to and from the venue

great gym facilities and we used it quite a lot

room service was very timely

the lobby / bar area was inviting with a pool table and board games

right off the highway, up to date, very colorful, nice pool

pool kind of small. would have liked a hot tub

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

hotel has a bar and fire-pits, lap pool and everything is spotless

meat was not really tasty, the rest of the breakfast was really good

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast and location

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast was very good and also you can take any time coffee if you wanted

no pet fee for our miniature dachshund

spa hose didn't work

the spa tub was really nice and the hotel was close to lots of restaurants.

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was nice

had to leave too early to try breakfast

the check-in process took longer than expected. the shuttle was not very comfortable.

good continental breakfast'perfect for kick starting a day of flying

updated, clean, friendly staff and wonderful breakfast.

comfortable bed, quiet, good breakfast, easy airport shuttle

swimming pool water was clean

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

there is access to a gym, open 24 hours

pool, gym

breakfast should prove for kids

loved the size and comfort of the room and the kitchenette

thing that was upsetting was breakfast was super busy even on a friday morning

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

full kitchen large rooms

loved the breakfast,

the fitness center is small with just three machines and no weights or stretching area, but i

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

i did not like the pool area right in the front of the hotel.

the spa was out of service, but it happens and it didn't take away from our very positive experience

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we arrived

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

very clean, staff helpful, shuttle easily accessible!

i love the staff so friendly and just helpful and breakfast is a plus

the free breakfast was better than at most hotels this size

i loved the free shuttle service back and forth to the airport

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

loved the room, breakfast, and pool

breakfast was awesome, but could use a better waffle mix recipe

rooms with kitchenettes, nice evening food and drinks mon

breakfast was excellent for the price of the accommodation

the pool is a nice size, bright, with big windows

it’s economical, clean, courteous staff, with rooms equipped with microwave and a mini kitchen

the shuttle service was very good and easy to use, laundry facilities are free to use

need more area to sit for breakfast

laundry

super close to the airport with shuttle service and close to the rental car return at the airport

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

the shuttles and fee parking are exceptional. nice gym and pool.

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

fitness center

fact that the pool was too cold to use

pool was warm and clean

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

breakfast was delicious...clean. staff was friendly and helpful.

close to airport and casino. comfortable beds. van to the airport for free

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

love the set up and that it was just a walk away from the casino

stayed here because it said it was close to the casino

super convenient location right next door to the casino.

the gym is very simple with only two treadmills

it was my second time staying and my kids first

pool/whirl/and breakfast were awesome and just easy

there was nothing wrong with our stay besides the indoor pool being a bit small.

overall was a great experience and my kids enjoyed their

conveniently located with nice sized rooms and a good fitness center.

location, customer service, amenities, courteous and prompt shuttle service

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

the bar is amazingggg

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

love the laundry room

efficient, easy hotel option near stores and restaurants with convenient parking and a small kitchen

hotel employee at the front desk! best service. laundry convenient.near everything.

no breakfast.

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts card & coins)

granola bar oatmeal and cereal in cups

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

breakfast wasn't free and cost $15 person, even kids.

cleanliness, location, fitness room, pool.

no microwave in rooms,no bar or restaurant in hotel.

no pool.

breakfast and pool

breakfast was great

breakfast was good, very convenience and easy location for my visit purpose

breakfast

easy access to room and pool

the floor on the swimming pool was a little aggressive.

clean, put together, clean pool

my kids loved the pool and they room

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

no barking, loud music or running kids

nice gym, very quiet, and excellent daily breakfast

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we relaxed

my kids said rosemont is nice but joe makes it great

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

very clean, beds comfortable, great breakfast

i didn't make breakfast but the location was great!

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

kitchen and bathroom nit touched