laundry worked w cleaning lady to clean room

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

had a microwave in the first floor and a laundry area

the pool is very nice and clean as well

small pool (under renovation)

no hot tub, the weekend breakfast lady not friendly

they have an indoor pool but not heated very cold

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

hotel has a bar and fire-pits, lap pool and everything is spotless

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

we didn’t use the pool but it looked very nice

very clean and comfortable beds. the breakfast was extra tasty.

staff are very friendly and meet the customer wants. breakfast is excellent

very nice breakfast!

breakfast and location

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the pool was way too cold.

my kids enjoyed the pool and having kitchen in the room

he enjoyed the pool with other kids

the size of rooms. the breakfast. convenience.

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

the breakfast menu at the hotel

breakfast isn't breakfast

had no problem allowing us to have a late check out

i wish they offered hot breakfast.

having a full kitchen with a fridge is so nice when traveling!

breakfast was great

the kitchen area allowed us to cook from our room and save

the continental breakfast was pretty meager.

trash under the kitchen sink in the room had not been emptied from the previous tenants

maybe you can provide a check off list to request kitchen items available

pool was a disappointment for my kids who were looking forward to swimming on vacation

no microwave in rooms,no bar or restaurant in hotel.

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

cleanliness, location, fitness room, pool.

loud kids running down the hallway after 9pm

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

like, spacious, great value , comfortable bed and pillows, good variety of breakfast items at the buffet

we liked the two bed rooms and the kitchen. great location.

the outdoor pool was closed, but it looked like it would be enjoyed by summertime guests

breakfast was nice,they have a laundry area coin operated for long stays

easy access to room and pool

my kids loved the pool and they room

the fitness center & pool.

very nice hotel, great gym

very helpfull staff and allowed us an early check in

couldn't eat a hot breakfast even though they had the pre package

good room size. near shopping restaurants airport. free parking. comfy beds.

hotel was clean, our room had complete kitchen, wine glasses, etc

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

the pool

kids unsupervised at pool acting out.

overall was a great experience and my kids enjoyed their

the gym is very simple with only two treadmills

location, staff friendly, very clean, great breakfast

no pool.

the breakfast was amazing, the location was pretty good.

breakfast

pool was not open

, the pool was open with 1 hours block reservation spots

property accommodated our early check in prior to the beer festival we attended

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

staff was not overly friendly but enjoyed the pool and breakfast

pool was warm, fitness center was clean

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

the pool area was the best hotel pool area i’ve ever been to.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room and vending machines on premises but there’s hours of operation

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

awesome staff, great breakfast!

great breakfast

breakfast was simple, our kids like waffle machine

older folks or those with bags and kids may not appreciate that

location location and fact that it was clean and had everything we wanted and an indoor pool

seems to be renovation work going on and limited pool or fitness and no resturant

free wifi was slow

i have 2 kids with me, so total 4

rooms - excellent room service

couldn't use the wifi

pool was small but at least they had one and it was working

my husband enjoyed the fitness room

the bar was closed during my stay

small pool

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

love the hotel love the price love that there's no pet fees

saw employees doing laundry and folding with no gloves or mask

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

my kids found trash under the bed

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

nice desk and mini bar w/sink and refrigerator and coffee service

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

there’s a weird smell in the gym room

i liked the small gym they had on site and the pool area was a decent size though it looked bigger in the pictures

staff was wonderful, helpful and we met other families at the pool and had a great time

beautiful hotel and room great breakfast staff was nice

pool was very crowded and had to wait for towels.

pool was dirty the morning after

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

breakfast. 24/7 reception service

pool was cloudy

location, convenience, price,free parking. nice park and trails. view of river and skyline.

very comfortable and spacious room. superb pool

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

i had to walk quite a bit from parking spot but happy parking was free.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

pool area could be improved.

the price. the pool and the kids loved bteakfast.

extremely clean and great breakfast and staff

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional after dropping off a family member

washers and driers were free except for laundry soap and drier sheets

very spacious. good area. very clean. warm pool and friendly front desk.

pool was down for maintenance. toilet paper was really bad.

quiet location. nice grounds. decent pool. workable gym. nice staff. good breakfast.

breakfast is always of good quality, social hour in the main room several nights a week

the pool and whirlpool were great!

clean,pool

sports bar was underwhelming

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and hot tub

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay for the breakfast online for

beautiful setting on golf course

staff at the bar was amazing and we had a great time laughing with him

friendly and accommodating staff, swimming pool with hot tub was great

got a great breakfast for 2 with the room

the laundry facility was $3

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

strong odor of natural gas immanent from laundry room

ablittle too strict for adults and way too lenient for kids

there was a very large group of children there for a dance convention over 500 kids

liked the bar and the staff who served quickly

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

they are awesome after whole day on the road with kids

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

rooms on the first floor lack of sun light. cold pool. tiny fitness room

both breakfast and bar not open at time of my visit

staff, pool, room setup

the pool was not working properly. carpet was worn and needed cleaning.

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

the kitchen with real plates, pots and pans when needed

breakfast was not what i expected

but you have a kitchen space, you're free to hit wallmart

location was excellent, the breakfast, because of covid-19, was not there, and actually not expected

absolutely nothing in kitchen area carpet in halls seemed old.

never gotten in the pool for no other reason than just not staying long enough

the breakfast have all you need to start the day

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

and shuttle to and from airport

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

outdoor pool and fire pit on a summer night was fabulous

great location for us. very close to kids and grand kids.

bar is also very good and very easy to get to

have liked a cheaper breakfast option for my kids

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

the bar was closed due to

no hot tub, but even without we enjoyed the pool and how warm it was.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

pool key. keep them is 30$ additional no one said anything

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

easy to get to. free parking. large room.

it's always a pleasure staying at the renaissance. my grandson loves the pool.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

the kids were able to enjoy themselves instead of being trapped in a room

easy access, does have an elevator, hot breakfast and good coffee.

dirty bathtub, no silverware in the kitchen. furniture was scattered.

very clean, friendly staff, and the pool

the pillows were very comfortable as well… the air conditioning cooled very nicely… the small kitchen area was a bonus as well

the staff is wonderful the rooms are clean. breakfast is wonderful.

cookie. room service was fast, exactly what we ordered and delicious.

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

no hot tub in the swimming pool area. everything else was perfect.

parking was good

the restuarant and bar were closed. ice machine was broken.

in the evening it can get a little noisy with people in the bar area

the bar was great and the food

good price amazing breakfast the staff very gentile

it’s hard for adults on vacation to get alone time when we’re around everyone’s kids

plus the late check out was wonderful

nice gym & pool

very spacious room with kitchen and sitting area with sleeping sofa very clean and comfortable

no breakfast due to covid 19

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen), breakfast and fitness, staff were exceptional—very quiet, clean, comfortable—highly

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

breakfast

the kitchen equipment isn't very durable.

loved the convenience of the full kitchen in my room

breakfast is small according to what was expected since each room has its own kitchen

hotel employee at the front desk! best service. laundry convenient.near everything.