our favorite feature was the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

breakfast great

me and my kids like the room and the pool

the pool and hot tub

like the bed and room, they allowed me early check in

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool and whirlpool were great!

the safety bar in the shower wasn’t secured to the wall

the pool was not working properly. carpet was worn and needed cleaning.

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

very friendly and helpful staff. free parking. pool.

clean,comfort, bar in the lobby, friendly staff

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

asked for late check out and was denied

the hotel had a nice heated pool for my kids

pool could be cleaner and monitored

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

kids ran around during the night

the kids were able to enjoy themselves instead of being trapped in a room

it is a welcoming place everyone is so nice. lots of parking available. good service.

the pool was a really fun feature

very comfortable and spacious room. superb pool

the pool was well kept and the lobby area was clean as

the building itself is very nice the pool and exercise room

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

laundry room and vending machines on premises but there’s hours of operation

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

property accommodated our early check in prior to the beer festival we attended

pool was warm, fitness center was clean

great location, close to o'hare, expressways & restaurants. great bar on premises.

only microwave available is at their snack bar area, near the pool

only microwave available is at their snack bar area, near the pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

didn't really like the parking lot but maybe there was some better parking that i didn't see.

the food we ate in the bar was very good and priced well.

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

i have 2 kids with me, so total 4

i tried using room service but no one at the restaurant answered

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

laundry worked w cleaning lady to clean room

they had laundry.

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

hotel has a bar and fire-pits, lap pool and everything is spotless

modern styling and lounge area and pool made for a pleasant

bar does not open until 5 & check in at 3

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast better than other hi express stayed at

breakfast was very good and also you can take any time coffee if you wanted

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast and location

the kids that were running and playing outside my room and knocking on the door a running away.

extensive gym with a good variety of equipment

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their mid 60's

in the evening it can get a little noisy with people in the bar area

even the kids agreed it wasn't very good

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80 degrees out

the amount of space, the friendliness of the staff, the gym.

the location, the bed was comfortable. their gym was spacious and decent

great location for us. very close to kids and grand kids.

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels in the

i had both kids so i appreciated the early check in as well

of inside the pool could have been a little better

extremely clean and great breakfast and staff

we had the pool to ourselves, kids had a blast

clean rooms. nice showers. great shades to darken the room. nice breakfast.

one bedroom with the living room/kitchenette was perfect

and a nice hot breakfast too

it's in great location, clean , comfortable, with full kitchen.

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area 24/7

great breakfast, home made waffles every morning

the property had complimentary laundry room, gym and pool

also the coffeemajer carafe lid was messed up and the kitchen sink faucet was very loose

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

convenient, friendly staff, laundry facilities, gym, pool.

equal quality competitors have better breakfast options and fitness equipment

equipment in fitness room did not work

though i didnot use, swim pool and spa look great

the fitness center is small with just three machines and no weights or stretching area, but i

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

the staff was friendly and the breakfast was great as well

the breakfast is great, such variety for all types of

location, staff friendly, very clean, great breakfast

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

breakfast is amazing. location and value for the money.

nice little gym and pool

convenient location with dining options nearby and an airport shuttle.

good continental breakfast'perfect for kick starting a day of flying

the check-in process took longer than expected. the shuttle was not very comfortable.

breakfast could have had few more items to choose from and the parking fee could have been more

it was a good value for the money. however, the breakfast needs to be upgraded.

need a little bit more towels when you’re staying for two days, and more breakfast

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was the same every day, but not bad

the bag breakfast

rooms are large with full kitchen and comfortable bed

the breakfast was awesome, more than i expected

complimentary breakfast every morning

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

large comfortable room with fully supplied kitchen, large living space, complete apartment

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

pool, large room

clean pool

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

breakfast options could have been better

pool, gym

ud83dude05 and pool ,since i brought kids will love to have different kind of breakfast like more variety or set up this lovely waffles

not very infant friendly, older kids would be fine

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

staff and very clean, liked the welcome packages and the decorations , the gym was also good

the breakfast was not included

the small breakfast and its limitation

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

breakfast was fine

no microwave in rooms,no bar or restaurant in hotel.

this hotel and staff set the bar and standards high

the bar was closed and had to purchase our own stuff

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

granola bar oatmeal and cereal in cups

the breakfast was amazing, the location was pretty good.

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

breakfast was good, very convenience and easy location for my visit purpose

staff was very friendly and they still serve free breakfast

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

no hot tub with the pool.

also, lady that checked us in could have pointed out we would be next to the pool

beautiful grounds staff was able to accommodate our request for early check in

very helpfull staff and allowed us an early check in

easy access to room and pool

staff at the bar was amazing and we had a great time laughing with him

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed here before

there were many amenities including an indoor & outdoor pool, spa, and golf course.

were across from the park and the kids loved that

the breakfast potatoes were a little cool. but edible.

ac in gym was not operational

it has a gym and an access to pool

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

shuttle driver was rude

price for hotel room with full kitchen, pool, gym, and breakfast

very clean quiet breakfast and a bar.

price for hotel room with full kitchen, pool, gym, and breakfast

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

nice hotel, breakfast was good and employees were nice.

cleanliness, the pride that the staff takes in the hotel good morning breakfast has fresh fruit real eggs, lots of

the breakfast, laundry facilities, and staff are amazing.

the hotel room was very well organized with a small kitchen set up

very clean safe, good breakfast, very pleasant. this is a great place for relaxing

it was nice that they had free washers for your laundry

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

would clean the rooms beside/below us, the door would constantly be slamming on the lock bar waking me up

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast was limited

damn near everything. nice basketball court and pool.

really nice swimming pool

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

breakfast is nice and the gym is also functional and to my liking

it is very close to the airport and has a free shuttle

the suite includes a kitchen that you could cook in if you wanted

location, bed, gym

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in room the

very comfortable for the family . has what u need . my kids loved the pool very warm water .

close to decent food and casino

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

breakfast included, fitness room not bad

hotel employee was so kind she was part of the breakfast staff.

pool

the pool was at the correct temperature and very clean

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

i liked the space of the room and full kitchen and very quiet

the gym and pool are also wonderful

very clean rooms and comfortable. staff was super friendly. breakfast was good.

the gym and pool are also wonderful

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements for

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

super convenient location right next door to the casino.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

there were additional charges like parking, bar tax and others

easy airport access with free shuttle.

no pet fee for our miniature dachshund

i made reservations for at room with spa and when we got there the rooms were all sold out.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa room

the spa tub was nice

no breakfast

maybe you can provide a check off list to request kitchen items available

having a kitchen to cook in

comfortable and liked that it had a kitchen and fridge and cabinets

i looked forward to heading to breakfast and seeing all the friendly staff

had no problem allowing us to have a late check out

laundry is chargeable

the next morning i called to ask for late check out

the in room kitchen

they also offer coffee and light breakfast