clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

check in was pleasant staff very helpful offered late check out

clean, comfortable, quiet. nice bar in lobby area.

i like the little bar that you had in your lobby and the staff was awesome

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility was out of

coming in the room even though i asked no room service

the bar staff was amazing along with the food and drinks

the ping pong tables and pool table was a huge hit

lots of space to walk around and for my kids to run

employees were very kind and the shuttle bus system was very convenient

the breakfast was great

many patrons let their young kids run wild in the halls like its a playground

booked it online with the expectations of pool and gym since it didn’t mention they would be closed

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

they kids were very loud, disruptive

we ordered room service for breakfast and

that near by there is a supermarket, and the laundry room.

the facilities staff was very helpful saw us struggling to get in the gym and assisted without us even asking him

somewhere between too much fabrize and dirty laundry

rooms, staff, and the crossings bar and lounge made for a delightful experience

early check in

there kids were jumping in

late check out wasn't problematic-free parking

the bar was over priced and the restaurant worse for the quality in either.

location and great rooms, the pool/ hot tub and sauna was great they also have a gym and racket ball court, great place for a day off from the regular day to day or even an

there was no room service due to the kitchen not yet reopened

setting is peaceful, charming and historic; the two pools

wish there is one outdoor pool where kids could use as well

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

clean, ample parking, nice complimentary breakfast. staff friendly

i really enjoyed the breakfast selection and outdoor pool :)

the breakfast selection was not that great but we managed with it.

didn’t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

they also have a little kitchen area in the bedroom stove ,microwave a fridge i liked it i didn’t use it but it’s very

the continental breakfast can be better.

no breakfast

don't like when you request kitchen supplies and no one notifies you or atleast leave them at your door

there was more breakfast items, simple foods like bagels, cereal and muffins

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

the gym was a great plus

location, cleanliness, gym, breakfast all great.

like how clean everything was ,and it was quite,and loved the pool and the gym

rooms, pool and gym area are clean along with the entire hotel

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

group of kids hanging out in the property around mid

there a cvs not far a bar also walking distance a gym up the ill

comfortable sparkling clean, near good restaurant for dinner and diner for breakfast.

hotel was beautiful. the staff was fantastic. great breakfast buffet and very clean hotel

nicer and accomodating than i expected the usage of the gym next store was great

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

their gym needs updating

nice location, seemed safe, nice room, clean, incredible breakfast!!!

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

i just used the frige in my kids room

complimentary breakfast is very good

no restaurant at night or bar i think

not have teh cleaner clean the gym first thing in the am when all the people are ther.

very large room with a very comfortable bed. excellent staff and room service.

the walk through the bar and the dinning room in your swimsuits.

the self parking option, and the gym, even though it was outside in a physically separate building

breakfast ordered from the menus was wonderful and worth the price

early check in was no problem

i totally understand the corona era and things being closed, but the pool and gym were still closed

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

staff was very friendly and bed and towels were totally acceptable, gym available

gym could be better appointment

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

unable to accommodate a late check out until the morning of

was a condom in the pool i told front desk after removing my kids from the pool

gym

we were able to early check in and late check out

kevin at the bar was phenomenal

location, breakfast, comfortable.

the kitchenette with the breakfast bar is very convenient!

the kitchenette lacked some utensils but it was easy enough to get some from the personnel.

the gym was awesome

kitchen and bathroom were not wiped down entirely

parking is extra. no vegetables in breakfast. everything else was great.

there was a laundry in the building

kitchen old and outdated and unclean. no kitchenware.

spacious in living and bedroom and breakfast was excellent

breakfast was sufficient

the swimming pool and gym were a great addition.

pool, bathroom

we enjoyed the pool, gym, and in-room dining

we enjoyed the pool, gym, and in-room dining

really liked the gym and the bathroom

had some difficulty ordering from room service, especially from the city pizza restaurant

gym equipment

very poor wifi connection

the bar staff who gave me milk for my coffee in the room, thanks

the wifi is free and is surprisingly fast for a hotel

this hotel its clean updated & nice the staff is also very accommodating & the pool stays open until 11pm

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

in the corredor with kids and people talking late night , dog barking and kids running in

parking, very professional staff and great room service

there is a gym and small inside pool that were open with some covid19 restrictions

room are spacious, the pool is big w/ jacuzzi

the room was lovely. the bed was comfy. i did room service for breakfast. it was perfect!

great service, clean, and great indoor pool area wasn t to expensive either

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

the hotel provided free wi-fi and parking

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

huge room, king bed, couch, full kitchen, large bathroom. great room, great stay

customer service the room and the breakfast

our room was perfect and having access to a kitchen and utensils was such a plus

the pool was closed. with covid restrictions being lifted, the pool should've been open.

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

pool,gym,& starbucks w/in hotel

not much choices and not kids friendly

location but my husband and i were going away for the weekend to escape the kids so we brought everything we would need

amazing gym! great amenities such as microwave and large fridge, also nice big showers

the bar was closed

nothing i understood why the gym and pool is close

we couldn't stay for breakfast however both my souse and were very comfortable and love staying with your

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm as

pretty good,relax,clean the indoor pool really help when you have kids or if you just want to have peace

comfortable accommodations. great fitness facilities.

my love the pool area.

the parking, the beds, the location

the high point of our one-day visit was dinner at the bar

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

ac, tv, and wifi were good

breakfast was fresh and plentiful

the staff at the front desk and shuttle were so helpful

gym equipment did not work. hyatt should close the gym if all machines are not operational

breakfast was hot, staff was friendly, kim was wonderful on checking in

cleanliness if the rooms and all kitchen amenities are available.

pleasant staff allowed for early check in. room was decent

the view is amazing , the little breakfast was very thoughtful .

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

there was no protein at breakfast. even peanut butter for the bagel would do.

they could add some protein like eggs for breakfast

plenty of parking

facilities were good, had access to the gym which was good

expired yogurt for breakfast and got my kids sick

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

ough there could have been better lighting), and the wifi was strong

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

the water pressure in shower was awesome! breakfast was good. parking available.

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

please open the pool soon.

front desk was straightforward in advising why early check in was not available (hotel had been sold out the night before) but arranged for my use

i was hoping that they have functional pool. kids were expecting

would have preferred better breakfast options

gym small but pleasant and parking was good

the breakfast hours should be extend to 10am. not 9am.

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

the restaurant is poor and the bar is a counter top

which had a swimming pool within the hotel premises

granddaughter loves the breakfast and the pool

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

our child hugely enjoyed the swimming pool

clean, modern, hip. love the kitchen in the room.

kitchen utensils were included, the tv had streaming services, and the staff was friendly and

facility- large modern room with complete kitchen, office, sitting area in a beautiful room, great common facilities (indoor and out)

music in the lobby and then heard more loud music while in my room coming from either the gym or somewhere on main level for most the the afternoon and evening, had to call to ask about it

didn’t like this room particularly without kitchen and tv didn’t works

enough parking space

fact the the hotel was very clean and our room was also clean and very nice set up as well , the breakfast was fantastic too

to exit parking lot

breakfast wasn't that good

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

kids running around and yelling at midnight

like the breakfast & host was very friendly as well as receptionist.

clean good service. front desk guy is awesome always accommodates me and my kids.

breakfast was canceled without notice, leaving our kids hungry, which is unacceptable when traveling with children

i was not happy about that decision just because my kids look older than they are we should not be penalized for that

breakfast was gone by 9am if it was ever there at all

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

a little wider variety for breakfast...maybe bagels or english muffins instead of 3 breads...

the laundry facilities detergent dispenser didn’t work and ate my money

breakfast met expectation, stay met expectation

how comfortable it is and useful kitchen features

the gym and laundry are well kept

an absolute gem with comfortable beds, large rooms, and a kitchen stocking everything we needed

ashly and sarah (we really felt like home, taking very good care of us) -free laundery, gym, free coffee are all a big plus -being beside costco is a huge advantage -10 minutes walk from

a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never came back and i told someone in front desk and they basically said they

breakfast was too early, kinda pricey- no discounts

cheap bar drinks and lower price

com for a king suite with kitchenette n no kitchenette n the room i did receive while very comfortable n clean, the suite was

the bed was comfortable. good internet connection. empty gym.

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in the 15 they said it was closed at 6:00 pm but it say it

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

everthing the pool,bar

property was in a nice location, kids enjoyed the pool.

close to shopping at montvale and wagmen’s supermarket, nice staff and next door access to life gym ( the best if you did not see

the pool was a really fun experience! would book again in the future

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

nice lobby & good fitness room.

to relax, i put the do not disturb sign on the door, and room service did not knock

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

little tired. water bottle machine broken in gym.

nice gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

breakfast was not an option. at least free breakfast was not offered.

the lounge, bar and gym. location to restaurants and pharmacy.

breakfast was only served on weekends, which seemed strange

arrived and wanted dinner but were told there was a party and we'd have to order room service

you order room service it takes awhile for the food to come

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab and leg

the size of the room very comfortable, breakfast was great best part of the stay was the staff

the pool

literally given the furthest away room from elevator and denied late check out

location is awesome, kitchen in room

the curved shower bar also made it hard to sty in the tub

pool and breakfast a super plus

the fitness center was terrific

location and pool

having a laundry room was something i really liked

building, room, breakfast area

was very clean with perfect breakfast

good breakfast, caring and friendly staff to meet your needs

the hotel is clean and the breakfast is good

clean, easy check in, nice staff, great breakfast

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

i liked the design of the room and the breakfast was ok

i like the pool the gym room and the cafeteria the bar section

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is very good

friendly staff, ease of check in/check out, clean room and great breakfast

the energy bar at the breakfast and the waffles were extra tasty

modern, clean, helpful staff, great breakfast.

breakfast was perfect. location very quiet

new clean and interior design beautiful. restaurant and bar connected to hotel.

breakfast bar was great

ladies who took care of the room service were fabulous

the breakfast was excellent with plenty of choice the bar was welcoming with a wide choice

the quiet! no kids running down the halls.

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

stunning lobby and nice bar restaurant and room service on

spa tube not working

loved the spa tub in the room free breakfast was great

the most important thing is, this is not a place where you stay with your family and kids

it would be nice to update the bathroom and spa

the breakfast was good. the service was good

the staff were amazing, breakfast was delicious and the room was fantastic

had to use a kitchen dish towel tried calling the desk but the phone was dead snowed overnight and had long walk

there was no indoor pool

rooms were well equipped and clean, there was a great selection of food for breakfast

kingsize bed with comfortable bed linnen and a large number of pillows, quiet location, very good breakfast buffet, very friendly personnel both at the front desk as well

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

bad service customer service, bar service

the best part of my stay was the fact i got late check out.

very safe zone for kids and elderly

it’s 9pm and we just checked in with 2 devastated kids

i only used the hotel bar and restaurant for one drink

room on the floor we were on is right on the parking lot

food , pool, drinks, rooms were amazing.

wish my room did not face the parking lot, i felt that i had to keep my blinds closed the whole time for privacy

pool wasn't open, yet

spa was fabulous

pool was empty but i didn't plan on using it so it didn't inconvenience me.

clean, lovely and helpful staff, the pool looked really good, i didn’t get a chance to indulge unfortunately

the hotel itself was very clean and had good amenities available (pool, fitness room, vending machines, complimentary breakfast)

we were very thankful of receiving a late check out status, thank you

very clean. has a convenience store at the lobby. yummy breakfast!

very safe convenient location; exceptionally clean, nice indoor pool area, friendly staff.

only to find out that they rent out the pool out to a kids camp and we could not use it

room service was way overpriced for the types of food available, no food or stores nearby, our room

breakfast was wonderful and fresh

the bed was very comfortable. room service was great. the hotel very nice

free breakfast & fresh coffee get the room with the view you will not be

they gave us an early check in that had a great view of the hudson 5

internet-wifi is adequate but in this day and age, below par

breakfast could offer a few more choices.

the free breakfast and coffee were also much appreciated

nice hotel and good free breakfast

it did not feel safe and comfortable for family with young kids

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

got us late breakfast before we left

the cleanliness and the delicious breakfast.

free wifi

love the cleanliness, the breakfast, the ambience, the facilities, the hours of the pool, the staff professionalism

wifi worked well

the pool and whirlpool were a hit with my kids

lack of breakfast options. sandwiches were prepackaged and not very good.

door pool is required in winters), no shuttle to the city

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay only complaint was i didn t stay

the spa was great

staff in restaurant was inattentive, booking staff in spa was unhelpful, disinterested, and classless

the spa experience was inconsistent

breakfast was great

breakfast included..

the fact that they have breakfast available

our socks became like really dirty quickly, and the breakfast was not edible

breakfast exceeded expectations. staff friendly and helpful.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

small gym but totally fine, and great breakfast

loudly, which disturbed my sleep, because my bed was beside the wall of their dining table or kitchen

noise coming from the kids birthday party in the room net to me

breakfast was nice and a particular lady in the kitchen was

not a whole lot to do in the hotel with kids, though

was great, good breakfast, very clean & spacious rooms

could do better for breakfast, they had the same everyday.

lobby can get loud late night from people drunk from bar drinks

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

could have been better choices for food at the bar and some diet sodas without caffeine.

morning breakfast

gym had no weights only cardio

had a room with 2 full beds and a pull out couch, room was huge with a desk, a small table and a bar area with a fridge and small sink, slept the 4 of us quite comfortably

need a microwave and open the pool

awesome gym , with full amenity

love the water bar downstairs the property is just beautiful

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

terrific gym, nice breakfast

use of the gym next door convenient bus to/from nyc

it was not possible to get into the pool

i had two young kids who like to take their time

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

but our kids did in their room

better than where we been going breakfast, the pool, gym excellent

amazing breakfast great facilities & gym prime location quiet room with stunning skyline everything felt brand

the kitchen

this is the second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly

free breakfast had alot of variety of food

was smaller than it looked in the photos and breakfast wasn’t great but neither were an

on our floor appears there are resident people occupying rooms and their kids when noisy they fight and big arguments until 0200 am still going on

breakfast not included in stay

a few pieces of gym equipment

room across from noisy laundry room

there's a gym, breakfast, and the staff is responsive

shuttle to the city. closeness to the highway.

shuttle makes it so easy to get into town

the shuttle service

i informed room service and the bottle never got refilled

room service never came by to clean the rooms during our 3 day stay either

flash and new decor, lobby and gym and bar all looked great

gym is good enough

gym, amazing beds, clean, beautiful design, safe

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

it waz ok for the price pretty clean but the wifi does not work

location had parking

wifi signal

the no wifi services

there was no food eve though we tried to to order room service