beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

room nice a lot of space with a kitchen

my room was spacious, i liked the kitchenette and living was separated.

no soap in the bathroom, no soap in kitchen sink

some equipment in kitchen old.

good gym

couldn't have room service

the gym and small shops in the area compliment the hotel's amenities

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

we enjoyed the pool, gym, and in-room dining

pool, bathroom

the swimming pool and gym were a great addition.

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

excellent customer from the front desk staff and the server that assist with breakfast.

breakfast was great location great

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

but good selection of continental breakfast that included make your own waffles

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

to have an in-house restaurant and room service although i didn't use either, maybe next time

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

there a cvs not far a bar also walking distance a gym up the ill

excellent parking for a truck & trailer

:) 3) kids playing on the side of the road near the highway

they have a 'breakfast on the go' in the lobby

refrigerator), warm it and have homemade dinner; followed the next morning by bacon and eggs for breakfast

wasn’t any breakfast but that was fine

was great i liked the fact that there are laundry facilities there that are 24hrs

location ,staff laundry room

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

to have a good breakfast provided

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

the only complaint i had was they advertise a swimming pool and it was closed.

clean, ample parking, nice complimentary breakfast. staff friendly

the room the pool excellent customer service

their gym room is in bad shape, but the swimming facility is decent.

love the whole kitchen like area in the suite, absolute + & all establishments should have that

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

tv not working icemaker not working laundry not working

there kids were jumping in

way too many kids in pool and hot tub

room was spotless enjoyed bar area

early check in

laundry facilities

quiet! starbucks. room service. small bar and restaurant onsite.

tv didn't work well, which is an issue with kids.

they kids were very loud, disruptive

one room did not have black or curtains so my kids got up way too early

i also picked this hotel for the pool my kids were expecting to use it and it was closed

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed both nights people smoking in the hall

great breakfast with healthy choices and open bar in lobby

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing those two stood out gina actually went

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

free shuttle to hpn westchester airport.

the bar and lounge and breakfast. the staff was awesome.

clean, comfortable, quiet. nice bar in lobby area.

i like the little bar that you had in your lobby and the staff was awesome

gym was very safely set up

check in was pleasant staff very helpful offered late check out

excellent accommodations! breakfast bar was delish! everyone was very friendly.

this makes traveling with kids so convenient

very friendly staff. and excellent facilities incldns shuttle service to the train station etc.

arrangement of the room that was available for breakfast made it extremely difficult to move around

great location, clean, spacious and comfy room, modern bar and workout room

parking lots are very tight

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

no room service and dining was limited menu needed handicapped parking near room

our room was great, parking right next to us was really a plus

the gym, racket ball court, etc was all beautiful, the

me like 6/7 minutes away from the pool within the building, but had to walk all the time from gym/pool to the opposite side

had events going on kids running up and downtown the hallways

the pool is a nice size and the beds are very big and comfortable

lots of space to walk around and for my kids to run

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility was out of

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out, and there's lots of restaurants, movies, etc within walking distance

no gym

kevin at the bar was phenomenal

gym

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

large, well appointed gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

nice gym

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

i will not be going back to this hotel when i have kids

our kids were hoping for pancakes or waffles

don’t clean up around the mom's with small kids

breakfast was relatively simple but full of options

breakfast served each day was the best i have ever had in a hotel

great kitchen for a small apartment

the gym has only basic equipment the pool dated

the pool was closed. with covid restrictions being lifted, the pool should've been open.

kitchen

we had to go and get towels from the gym

pool,gym,& starbucks w/in hotel

the lady who took our order at the bistro bar was very accommodating to my daughter; finding a kid-friendly menu option

my kids wanna swim about noon time but it was

only down side, is that you could hear the kids that where staying there running across the floor upstairs

we live in the area but wanted to get away, the indoor pool was so warm as it was snowing outside

breakfast, lounge, gym, pooi

were lots of kids in hotel and pool

very few options for food from the bar as they were out of most options.

happy to receive hot breakfast in the am and the pool temperature was amazing

i just used the frige in my kids room

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

95, kids under $8

the restaurant / bar was hosting a disco night that even guests had to pay to attend

the breakfast is good and the lady who served the food for us was so polite

was comfy; staff very attentive and thoughtful; parking was easy; very cool decor and feel about the building

very busy holiday weekend had the pool packed to the brim with kids, even the hot tub we couldn t just sit and relax in because there were so many kids playing

the ability to do room service on line did not work limited channels on the tv to watch

the food is good. the first night i was there they did not habe any room service available.

it had what i needed for the one night with my kids

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

also, the laundry facility consists of only 1 washing machine

room was better looking than i expected very nice hotel, pool was nice, breakfast was good

we needed an early check in and the front desk made it happen and we truly appreciate it.

machines in gym broken

early check in was no problem

the view is amazing , the little breakfast was very thoughtful .

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

need more breakfast option, like waffles

not very good breakfast; soft bed; some rooms inaccessible from lobby.

pleasant staff allowed for early check in. room was decent

bed really comfortable, friendly staff, continental breakfast was also good.

breakfast was great, room clean and quiet!

room was spacious and clean and onsite parking felt safe

a lot of free meals, gym, free drinks and night life and attentive staff

room clean and comfortable breakfast was good

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

staff was very friendly and bed and towels were totally acceptable, gym available

they even have a gym (which i did not use)

there is no pool, no gym, no restaurant or bar

kitchen and bathroom were not wiped down entirely

due to covid restrictions the breakfast could have had more of a variety choices.

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

kids enjoyed the pool, until 10pm a plus

comfortable accommodations. great fitness facilities.

parking, especially arriving on a friday night when the restaurant is busy

spa does not have the accommodations for a couple massage room which was the main reason for the

the hotel, the room, the food, the staff, the spa and the pool

from the concierge s, the cleaning crew, the restaurant & room-service staff, the coffee bar staff- you all are exceptional

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

the lounge, bar and gym. location to restaurants and pharmacy.

the location of the hotel is great. room service staff was awesome.

fun bar with dance lessons. tasteful renovations and decor.

possibly offer a set time and option for complimentary breakfast

eat food & drinks)

just some kids running making noise beside that it was good

on site kitchen serving 3 meals

my kids are very mindful of neighbors (we live in an apartment building)

too much noise in its kids running they the stair well and running thru the hallway

the men’s toilet by the gym nasty

the size of the room very comfortable, breakfast was great best part of the stay was the staff

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

breakfast was not what me and my family expected but it was ok

little kitchen with microwave and fridge

king 1 bedroom layout and kitchen amenities were aligned with my needs

the kids loved the pool

tell in advance no room service or restaurants not open or available.

lightening in the rooms was terrible. kids running up and down hallway constantly

kids splashing foot ball in pool, parent in hot

kids running wild

good breakfast, caring and friendly staff to meet your needs

clean, simple, quick, nice personel, good breakfast

building, room, breakfast area

the hotel is clean and the breakfast is good

morning breakfast and quiet place

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

although i didn't use it this time the pool looked great, very well maintained

the bar had some good local beers and a great bartender

the curved shower bar also made it hard to sty in the tub

pool and breakfast a super plus

breakfast excellent front desk excellent housekeeping, chambermaid service quiet, fit my

not the most lovely people, and they always seem to have a pack of screaming kids

advertised breakfast and gym/pool but had neither

the breakfast could be better

my kids love it

right by the i 95 highway comfortable bed and pillows setting and décor of room breakfast options nice fridge courteous, helpful

breakfast was great.staff

thank you for breakfast too

breakfast could be better

continental breakfast not much to offer.

did not like how the wifi did not work/reach our room

expensive garage, no room service

nice breakfast buffet. enjoyed the indoor pool.

wifi signal on the 5th floor was -90 to -80 dbm

i was traveling solo! they didn't have room service for breakfast.

bed was very comfortable and any room service or needs we had were met quickly

the kids and adults were running the halls very loud and unmasked

changed with kids and told staff who got it changed later

gym could be better

room service twice and both times something was missing

room service did not change sheets or clean bathroom thoroughly

clean. incredible breakfast and customer service from the fritz desk to all workers.,

not ideal when traveling with kids

not ideal when traveling with kids

2 hours to check in the line was extremely long and they only had 1 staff member had 2 small kids that were sleeping in the car till we got a room by the time we got the room it was almost

our room was very clean, comfortable beds, good breakfast, quiet

i love the outdoor seating area during breakfast

clean room and bedding good hot and cold breakfast selection

great place to stay with all the little kids too!

breakfast was not that great

the gym was well equipped and the lobby was clean and welcoming

i liked the spacious room and large bed. the gym was nice as well.

a restaurant or bar in the hotel would add a lot.

coffee bar needs a small light, it's a little too dark to see inside the cubby

hotel design and art, the king bed, the cleanliness, the gym, the staff

the bar is cozy and the bartender is wonderful

parking accommodations was a nightmare

beautiful exterior. nice pool.

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

tiny gym

the restaurant has a wonderful bar and the food was excellent

in the mini-bar, they had forgotten to stock it

parking at facility, helpful staff, restaurant and bar on premises

very clean, nice room, great complimentary breakfast. convenient valet parking

ich was fine for us), the receptionist could have made

the kitchen supplies included thoughtful and useful touches and was nicer than usual

the pool is in a neighboring building, so u need to walk outside for a minute or less

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

being in a one-bedroom apartment the living room was separate from the bedroom and it had a full kitchen

the continental breakfast lacked a lot but i was able to rest so i wasn’t as upset.

not alot of options as far as breakfast. trust me thats it

the food need more breakfast things to choose from like waffles

breakfast was good

loved the pool, our kids loved the pool because it goes from indoors to out doors

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

room service was very courteous and so was the server who brought our food

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

clean smelling and late check out. bed was excellent! refrigerator in room, cleanliness.

lobby, bar area-- the whole look when you first enter the hotel.

open, but no room service

the lobby bar was great

the hotel was beautiful. the bar was awesome.

gym needs improvement and they badly need to improve upon breakfast

needed early check in and hotel accommodated , breakfast was good , staff very pleasant

when it comes to their clients & helpful, always clean everytime i go here never dirty & breakfast is fantastic & my personal favorite hotel in stamford ct, reasonable prices & forget all

we liked everything except breakfast.

hotel has a lot of old-world charm with all the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a central location

there was not a bathroom spa as it was advertised at the time that the reservation was made

i got the king spa room

it would be nice to update the bathroom and spa

included parking and breakfast. excellent hit shower.

the early check in

selection for breakfast options, beds were not that comfortable in my opinion

breakfast was more than adequate

clean, modern, hip. love the kitchen in the room.

pool - family friendly

lastly, nobody informs you that you have to reserve the pool…pretty important information to leave out

pool only on the inside

nothing. well, if the breakfast bar was open

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other lower budget sister

which had a swimming pool within the hotel premises

hard to get in and out of hotel parking lot due to traffic congestion.

parking lot had some pot holes & breakfast was just ok.

getting in and out of parking lot but location was good

was very good, we were traveling the remainder of the day and needed a simple light breakfast and that's what we got

parking. wasn t too bad but there was barely a spot for me once i got there.

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

room had an odor smelled like a gym

many things so called breakfast was a box with chocolate muffins in plastic and kids’ juice

like the breakfast & host was very friendly as well as receptionist.

clean good service. front desk guy is awesome always accommodates me and my kids.

kids running around and yelling at midnight

the continental breakfast was not the best but will suffice

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

early breakfast time

the bathroom was also very clean breakfast

the breakfast wasn’t worth it at all. the pool was not very clean.

spacious and clean with friendly and accommodating staff. free laundry is convenient.

you have a mini kitchen full size fridge

nothing place met all my needs.free coffee all day. nice kitchenette.

liked the efficiency style room nice little gym laundry on site close to everything

the kitchen space is ample, with full-sized refrigerator

no breakfast to feed family after you spend --- it's expected

they don't let you eat breakfast in your room

we loved the free/convenient parking and will definitely be back soon

very close to the night life & bar strip-quick uber away to the city

spa bath was really amazing everything was clean the bed was very comfortable first time i have

had a room with kitchen facilities.

many attractions and food choices within walking distance and swimming pool

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

i am loving the huge pool. so refreshing on a hot day.

it had a full size fridge, and kitchenette

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a recording because no one picked up

nothing went wrong and the complimentary breakfast really good

clean, spacious, has kitchenette and offers free breakfast

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

breakfast was nice and a particular lady in the kitchen was

breakfast included

big room with kitchen

the fact that they have breakfast available

breakfast included..

breakfast exceeded expectations. staff friendly and helpful.

pool was super. location easy to find. hotel very clean.

breakfast was good no room service no water bottles .

location is good clean breakfast is good parking is good

very inconvenient if you are traveling with family and kids

a small pool for the kids

not good for kids

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

aint a place for kids but you can bring them bad boys up in there

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

flash and new decor, lobby and gym and bar all looked great

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

the gym was decent, the tv in the room had a good selection

parking

people in parking lot lot yelling

wifi was strong

didn t have card service and didn t let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

the hotel itself was very clean and had good amenities available (pool, fitness room, vending machines, complimentary breakfast)

the size of the room fitness center breakfast staff

the breakfast offered a large variety and the staff were nice

the covid situation stopped the use of the pool which would be something i would have used

the breakfast was super good and the staff super friendly! super close to the train

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

food for breakfast wasn't amazing, but there were plenty of options

simple but pleasant gym, although the weighing scale was broken

need more machines for the gym

location, staff great, breakfast go considering covid, very clean and i will stay

staff was great and bar was awesome. breakfast was always good as well.

there is parking

no wifi

it waz ok for the price pretty clean but the wifi does not work

d to call room service), door had no lock, tv wasn t properly mounted, amongst other things

of cigarettes and marijuana, hole on roof,no room service