needs more lighting in parking lot

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

the breakfast with the 'eggs your way' feature was a very nice feature

did not like that breakfast was not included and so expensive.

property was great, did not have time to check the gym but staff did offer it

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen and better priced then other bestestern plus hotels

the breakfast was excellent-a wider variety of egg options than

the breakfast is awesome and the woman who handles the breakfast works so hard and is truly wonderful

the fitness room was closed

room was clean. breakfast was good.

hot breakfast was great

just fantastic if i could live there i would. breakfast, staff(all), just terrific

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast was excellent as well

the breakfast should be until 10am at least for guest arriving late or on vacay

great breakfast

peloton bikes in the gym either had broken foot straps or broken screens

the pool was broken. the gym was set to 82 degrees. the rest was good

free breakfast, comfy beds, quiet and easy, free safe parking

breakfast and indoor pool

my husband enjoyed the breakfast. overall the stay was very comfortable.

the breakfast was limited but better then nothing at all

in the time of covid i felt the the breakfast was more than exceptable

better breakfast options

served a nice breakfast with a good variety of hot and cold items; even waffles

room was clean and nice. breakfast was good.

the kitchenette was well equipped, the pool was clean and the gym was great

good, clean and hot breakfast

no signs for gym, but i don't know if a gym was offered

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

right off the highway and i love the free electric car charging station in the parking lot

extremely helpful staff, good room service menu

gym facility was great to have

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

i like the amenities of the indoor pool , gym & sports bar.

breakfast was gross

clean rooms awesome grab & go breakfast selections

maybe more of a selection for breakfast

you can do laundry there, costing 2 dollars each to wash and dry

the coffee 24 hours , laundry on site , microwave an fridge in room

was one washer and one dryer in the laundry room

and more equipment in the gym like cables

this was a very friendly hotel. the kids loved the pool and fireplace.

pool and gym

frigidaire for people that have kids/ long staying

good breakfast

room was very clean. pool was a nice amenity. breakfast was great too.

location, breakfast and coffee, pool, gym staff were friendly

the breakfast was amazing

we booked this in january for a gymnastics meet

love having the kitchen available

having the kitchenette and that they had pots

breakfast choices

for breakfast on the weekend could be a bit longer

kitchenette was a huge plus and helped save money

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

the staff were amazing, breakfast was delicious and the room was fantastic

and we had ants in our kitchen area

little more healthy variety for breakfast.

location. buffet breakfast

the convenience of having a kitchen really cute studio

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

the grounds were beautiful and the pool and outdoor sitting areas were great

awesome lounge and bar on premises

the pool was a really fun experience! would book again in the future

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

breakfast area was tiny

a continental breakfast and fresh coffee the bathroom needs a little work, the coffee in the office is

early breakfast time

we went for the spa tub

breakfast met expectation, stay met expectation

the wifi was terrible and the carpet didn't look clean.

i enjoyed the breakfast

kids running around and yelling at midnight

not sure what the problem was but my wife and kids were woken up and we had to evacuate

breakfast in the mornings clean rooms comfortable beds

it’s convenience and close to all the places it had free laundry.

nothing place met all my needs.free coffee all day. nice kitchenette.

i liked that the room had a kitchen in it.

close to shopping, big rooms, kitchen, staff

the gym and laundry are well kept

is no proper room service, no soap, no body lotion, nothing

getting in and out of parking lot but location was good

parking

parking is easy

no room service even it was requested several times.

ordered room service it was prompt and the food was very good

granddaughter loves the breakfast and the pool

room service food was terrible...had to return it all

the restaurant is poor and the bar is a counter top

room service menus weren t valid any longer. very poor and limited choices for dining.

selection for breakfast options, beds were not that comfortable in my opinion

pool was amazing, the breakfast

the pool

the breakfast and pool room was neat and clean

the studio king room is super clean, including the kitchen amenities, as well as the bathroom, which comes with a body wash and shampoo and

our kids had a blast

the first evening we could hear a group of lone kids screaming and yelling in the hallway for about 25 minutes

parking, free wi-fi, clean rooms, and a friendly staff; there is nothing more that you could ask

they gave us a cookie at checkin. they have many amenities. and room service.

coke the first night and sour cream the

the high point of our one-day visit was dinner at the bar

beautiful exterior. nice pool.

gym had everything one would want for a workout

there was ample parking and the bed was comfortable.

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

early check in was no problem

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

we loved the breakfast! the room was clean and comfortable. also used the gym quite a bit.

heated pool and basketball court very nice for the kids

nice breakfast the next morning in a nice room

the bar closed at 10 pm on new years eve!!

there is an indoor pool and gym

the breakfast was not good other hotels have better to go bags

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

there was laundry available, gym was nice, room was spacious.

i totally understand the corona era and things being closed, but the pool and gym were still closed

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

there is no pool, no gym, no restaurant or bar

there was gym and pool also office. as well as an in-house market .

breakfast was perfect. location very quiet

everything! the room, location, courteous staff, breakfast was great

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

my favorite part is always the breakfast; also the coffee/tea bar all night long.

breakfast could be better.

room very clean, delicious breakfast

an actual real breakfast while conveniently located.

always greated with a friendly face good breakfast buffet

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

parking garage is right outside so parking is never an issue

great service, our small dogs were welcome. great for families with kids.

parking. but it wasn t even that bad.

my kids were actually scared of the decor

bar was great, lounge area as well

well, breakfast was good. kept running out of food.

like the healthy options at breakfast

years ago, the pool was highly chlorinated, but this year, it was perfect

i called before i got the room to make sure the pool was warm but got there and it was freezing

breakfast was really good. the hot tub and the pool was excellent.

clean , practical. the swimming pool & the gym were good .

very clean front desk was very friendly and we loved the hot tub and pool

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool, they had a

the walls are thin, could hear neighbors, especially their kids

we have adjoining rooms so we we close to the kids but with space

it’s 9pm and we just checked in with 2 devastated kids

i only used the hotel bar and restaurant for one drink

the room next to me kept making loud noises and the kids kept open and slamming the door

love the late check out

service, appearance, room, lobby and bar layout

clean, comfortable bed and pillows, good breakfast selection, nice view from my back side room

breakfast was above average for a self serve setup, but with premade omelets and automated pancakes

there was also free parking and free wifi

covid you are not serving hot breakfast but you can do bagels and cream cheese and cereal for the kids

their breakfast was great.

my husband went to the gym and he said it was good

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the place was a

gym had no weights only cardio

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

the room was amazing and the bar inside was convenient

large rooms. bed were comfortable. good selection for free breakfast

it did not feel safe and comfortable for family with young kids

very clean and spacious amazing staff quiet gym inside property

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

and there's a restaurant/sports bar just

good for a family with kids

and they set them aside for us to pick up), easy check-in and check-out, comfortable, quiet, good breakfast

breakfast not included in stay

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

to covid they are giving you a bag with pudding, orange juice, granola bar an an orange

pool was closed (not a big deal) no elevators again, not a big deal)

staff are super friendly and helpful, the property was very cleaned and comfortable, and the breakfast was more than expected

great people very friendly and breakfast included very clean room and nice view a+++++

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room where the other blankets are kept

bar was closed till 5 pm

the gym

hotel was really clean and staff professional. nice gym and updated equipment

i like the bar in the lobby and the staff was nice.

the pool and the gym

pool not in order as advertised- very disappointed kids

my kids loved the hot waffles and the staff was very friendly and helpful

didn’t like the fact that i was with my kids and my children’s mom and they told me i couldn’t pay with my credit card while using her

breakfast options are very limited, they also said breakfast ends at 9:30am however they took the

tried to get in the gym the said everyday it was closed

drinks at the bar was over priced

room service closed

lack of restaurant, pool and gym were understandable do to covid-19

my room did not had a microwave and fridge and staying with kids that s a must have

very clean and skyline restaurant and bar has excellent views.

we loved the spa tub

room had a heart shaped spa bath tub

comfortable accommodations. great fitness facilities.

when using the gym i asked for water and non was available after paying so much money for a room

amazing gym! great amenities such as microwave and large fridge, also nice big showers

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

would prefer a breakfast bar where i could quickly get my own items

they didn't bother but there appearance and in front of kids not a good look

was nice i like it’s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

my 16th years old girls couldn't go to the pool do to new rules

breakfast with room. nice staff.

the pool lady. she was never asked to be a babysitter

individual kitchens. but not in the description

is always clean, and breakfast is the best

breakfast, lounge, gym, pooi

that the bar was closed & you couldn’t get a meal in the restaurant , very disappointed

nothing i understood why the gym and pool is close

breakfast was great and other amenities were quite nice (pool and gym)

complimentary breakfast is delicious and a huge variety of breakfast items

good breakfast. great location.

the breakfast was very sad compared to what we thought

breakfast was good. front desk staff was rude

great breakfast.

gym could have been bigger

breakfast selection was great; oatmeal with almonds/dried cranberries/raw pumpkin seeds, yogurts,

self-laundry for guests - this is very convenient for guests traveling

.breakfast option limited

location staff are friendly indoor pool gym breakfast

parking!

the cops are just lurking around harassing people around the parking lot

parking is alright

they said there is a gym and even free breakfast that was not a case and they were closed with some excuses

location is ok with the mini golf and range nearby

like it was old donations the type of guests were junkies banging on the doors ppl with lots of kids screaming and yelling out the doors it was horrific ud83dude33 never again i paid more for a

pool is closed and breakfast is closed

i would never suggest anyone especially with kids start at this hotel the pictures were a lie

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the bar was amazing

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

pool is not working is minimum

the kitchen and indoor pool and breakfast

the pool was not open.

breakfast was amazing

i loved the breakfast, so much variety, you can make your own waffles and have different toppings

the gym

i also didn't like that the pool was so small and that there was no hot tub

have to pay for breakfast & small pool but everything was good no complaints

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

spacious, clean, i like the gym.

the size of the room fitness center breakfast staff

we had the king spa suite. it was great and comfortable.

the pool was warm, staff friendly, and rooms very well maintained.

room was clean and the staff very helpful, we also enjoyed the breakfast

the covid situation stopped the use of the pool which would be something i would have used

location allowed me early check in

free parking and wifi

a small pool for the kids

i know it has become standard but i always appreciate having free wifi included in my stay

know that s covid related but other hotels have it), had to get a new tv remote

the fact that it has a pool and hot breakfast really helped

not very good breakfast; soft bed; some rooms inaccessible from lobby.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

breakfast was terrible with no staff on hand, no hot food and awful coffee

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

breakfast is good! the people here are good and kind.

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

rooms, fully stocked kitchen with cooking utensils and cleaning products

gym could have been bigger

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

the gym and pool are a bit small. no toaster.

nice and clean room,nice hotel,the food was good ,gym

the gym - the luggage carts

gym & pool closed

loved everything the room , pool , gym , it was absolutely beautiful and amazing and i definitely will recommend family and

restaurant and pool were closed. very disappointed

the parking and restaurant

high priority)

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

they could convert some of the parking spaces

check in and check out, complimentary breakfast

the pool area was a little on the dirty side

advertise a swimming pool and a breakfast bar neither one is open you don't find out until you check in so coming all the way from

the pool and gym was closed the whole time

com falsely advertise free breakfast and pool and gym

i was shocked to get a $100 bar tab

staff is rude a condition did not work and the smell of marijuana to my wife and kids was absolutely disgraceful, but the staff did not mind is all ok

fortunately the college-kids werd not too loud

have to pay 17$ for breakfast per person when it was me and 3 kids that was absurd when i paid my money for my room i do not want to pay extra to eat this price

bar did not stay open for drinks at night even on a weekend which i thought was odd

didn t eat at hotel to expensive for breakfast

love the water bar downstairs the property is just beautiful

terrific gym, nice breakfast

bed so comfortable. glen bar excellent service and food

use of the gym next door convenient bus to/from nyc

the room is spacious and comfortable the gym is well

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

missed breakfast, the location was excellent

it was not possible to get into the pool

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

the front desk clerks on the overnight shift were awesome, in making sure we were able to get an early check in as our flight arrived earlier than anticipated

friendly, super clean, great breakfast

everything was great loved my room and the indoor pool was extremely satisfying.

swimming pool is small and over crowded with kids

parking and ev charger

the breakfast menu was very rich in variety and the food was delicious

good location and parking. easy access to the room.

a little tite for the parking.

very little parking

no parking, there were stains on the sheets, they were very stingy with the towels, set up of the room

easy check in process and parking. good location with things to do nearby.

free breakfast & fresh coffee get the room with the view you will not be

the to go breakfast was filled with things that everyone would enjoy

the amenities of the room and the breakfast provided with the stay were both very good

clean - continental breakfast was really good - staff very nice

free continental breakfast was good and only $5

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

not a good breakfast too

breakfast could use a huge improvement

breakfast is too simple.

they said free breakfast but they didn't have anything for breakfast

we needed an early check in and the front desk made it happen and we truly appreciate it.

- pleasant and easy staff full amenities including fitness center, parking and laundry

the breakfast

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

was great except for the breakfast

hotel just started and they are trying to get pools built and the garden to establish

such a fancy property the pool is shared with the residences around the hotel so there is no luxury feel to

relaxation, hiking trails, pool & an amazing view

did not do room service and you had to request it

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay only complaint was i didn t stay

the mini bar kitchen was cute and the extra sink was a plus

restaurant and bar closed at 9 pm

i also enjoyed the bar it was very clean and the staff were very personable and engaging

the spa was luxurious very hygienic and the staff there was excellent

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

the rooms have a kitchen

breakfast was great with a lot of options

the breakfast was great.

we had two queen suites and were very impressed- a full kitchen with a dishwasher

the yogurt bar was amazing

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

we didn t get down for breakfast, but they always had coffee on hand, and it was good and needed

dirty, no elevator, barely a place to work, bad wifi, bad experience.

place, excellent location, very clean, daily house keeping, easy parking

semi truck facility parking

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma with not having enough to wash all of our

food for breakfast wasn't amazing, but there were plenty of options

i have kids and they would have like to go swimming

was completely surprised with the breakfast

need more machines for the gym

large room, clean, good bathroom, nice lobby, free parking

clean room , spacious, great parking.

pool was not ready to be used

loved the free parking on site

had been travelling all day and decided on room service

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

clean room service

shuttle makes it so easy to get into town

able to leave my car and get a shuttle to the city put this hotel over the top

room service wasn t done in our bedroom

the breakfast was ample, good, clean and the staff was pleasant.

the front desk staff and breakfast syaffy

love the facilities- laundry had a pool sauna and very friendly and helpful staff

there is a very small gym, which is better than no gym, but it is not fancy by any means

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

my kids are very mindful of neighbors (we live in an apartment building)

they have a bar, kitchenette , snack bar and a area where you can eat

there’s no pool the kids were looking forward to that

free breakfast

just some kids running making noise beside that it was good