service, appearance, room, lobby and bar layout

very safe zone for kids and elderly

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

the room next to me kept making loud noises and the kids kept open and slamming the door

it’s 9pm and we just checked in with 2 devastated kids

gym was adequate

the breakfast was amazing. the hotel was very clean. personal was very curteous.

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

only complaint is that the website advertised a breakfast bar however it was not open

the breakfast was also better than most hotel breakfasts

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there should have been juice or a piece of fruit too very

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

i like the pool the gym room and the cafeteria the bar section

pool could’ve been warmer and more towels

it did not feel safe and comfortable for family with young kids

very clean and spacious amazing staff quiet gym inside property

they are also accommodating as they can be when i request early check in

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

kids were comfortable really enjoyed this stay

the pool was not available

is clean,the staff is super efficient and friendly the breakfast was delicious with variety, delan front desk went above and beyond assisting us with

great location, nice clean hotel, free real breakfast. best hotel for your money in the area

the pool was out of commission :( and the visit was so short ! can’t wait to go back !

what kind of attraction for kids no pool no play

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

only a single laundry location on the facility is inadequate

i liked that it’s a good sports bar next door , and a mall across the street

slow elevator, gym equipment broken

lovely staff and very friendly bar staff

gym

i like the bar in the lobby and the staff was nice.

the gym

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the hallway it was

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

when i check in there was lady she was very aggressive with my kids

on a different note, i was fortunate to encounter a group of guest in the parking lot one morning doing tai chi

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator and there was no adult supervision -

we loved the spa tub

room had a heart shaped spa bath tub

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the bar was amazing

rolling table, the office chair, the kitchen, the living room area, the space well laid out

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

there was more water pressure out of the kitchen sink

the size of the room was very large. didn't expect a fully stocked kitchen.

people slamming weights in the gym at 6 am, shaking our room

could not connect to the wifi

parking lot needs an update. not ada compliant.

the hotel asks for additional payments for the breakfast claiming that it is not included for the kids

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

the hotel asks for additional payments for the breakfast claiming that it is not included for the kids

love the water bar downstairs the property is just beautiful

use of the gym next door convenient bus to/from nyc

awesome gym , with full amenity

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

terrific gym, nice breakfast

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

microwave and fridge in room, breakfast included.

they said free breakfast but they didn't have anything for breakfast

poor and limited breakfast options.

in the breakfast area the staff were most helpful especially jegy and minire was also friendly pool well

well equipped gym and pool

i needed an early check in on 2 rooms near each other and the team made it happen

location breakfast and staff and parking was amazing

breakfast is offered every day

good gym

i liked the staff at the breakfast and thought it was clean and organized

breakfast was busy but enough options for my husband and kids to be happy

the pool door wasnt functional and i couldn''t access it

the breakfast menu was very rich in variety and the food was delicious

the pool water qas very cloudy and cold. i didnt feel comfortable getting in the water.

wifi did not work

got the restaurant and bar is not open on the weekends. i need to fix that.

found the hotel very clean and the staff to be very friendly. used the gym and was pleased.

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

pool needs work , there’s to missing tiles, and makes it look shady

nice variety for things to eat at breakfast. and the pool area was clean and nice size.

more choices for breakfast

liked the open feel of the hotel, the gardens, pool, and the gym

enjoyed staying at the residence and having that kitchenette; makes things so much better

semi truck facility parking

i asked for the wifi password and he was upset and responded with high tone

the wifi is so slow

wifi worked great

bed sheets had small holes in them, even after room service changed the sheets

the breakfast offered standard hotel breakfast fare, along with a hot dish option each morning

i love that they have rooms with a a kitchen

swim in the pool early in the morning and you'll have it all to yourself

i had to walk through the parking lot through wendy’s with my family which included my two kids

breakfast was great with a lot of options

the pool was a really fun experience! would book again in the future

close to shopping at montvale and wagmen’s supermarket, nice staff and next door access to life gym ( the best if you did not see

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically leaning on our table as we ate

nice staff beautiful room. great bar and food.

the room service didn t come and clean the room

kids play on the hallway

easy parking, quick check-in and check-out, great front desk staff

probably need to equip the gym better and consider water as a value add service

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

maybe more options at breakfast, but coffee was great

the grab and go breakfast was mostly grabbed and gone in no time.

liked the location, the staff and facility but i felt that the breakfast could be improved instead of packaged food

it was nice that there was a small kitchen. room was nice!

have been better selection for breakfast

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

courteous staff clean facility quick easy breakfast

they had obviously not gone through the laundry

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

that a staff went to check on us because when i did check-in it only was my mom, aunt, me and the kids at front desk

happy that i could do laundry on the 5th floor at very reasonable price

breakfast was good

pool area was freezing cold

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

the kids loved it

they have a grab and go breakfast in the morning

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

to relax, i put the do not disturb sign on the door, and room service did not knock

the fitness room looked really nice, and the onsite laundry was an added bonus

no gym facility but it's indicated as part of available amenities on website

nice, attentive staff, comfortable & clean facility, good breakfast.

the breakfast has great selection of food

self serve breakfast as much as you can eat …

we weren't told about breakfast

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

easy parking just a few steps from the front lob

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

shuttle to the city. closeness to the highway.

the pool was closed and prior to booking, i was told it was opened. the kids were very upset.

nice, elegant perfect for family with kids

gym, in a crammed little room with a couple of oldish treadmills and incomplete set of barbells

pool was closed by the time we got there and the kids really wanted to swim

self laundry room came in handy

well, breakfast was good. kept running out of food.

when our kids were small, we got the 1-br suite

breakfast was really good. the hot tub and the pool was excellent.

not their fault, but the breakfast choice was slim, because of the covid restrictions.

and use the gym as well

i also really enjoyed the fitness center- wide variety of equipment including a working sauna

and my family loved staying in the suite with the spa bath and kitchenette

clean and large room, well equipped kitchen in the room. good various breakfast.

my 4 kids and i loved the spacious suite we got

clean, beautiful rooms, great breakfast, and hotel manager and staff going out of there way to help

good breakfast, nice exercise room

breakfast crew kept things well stocked

the gym was small but got a great workout. great meeting room.

breakfast was good, friendly staff, good gym,

breakfast can be a bit crowded if there are bus tours at the hotel.

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

loud screaming kids in pool at 1000 pm - while adults were trying to enjoy hot tub

clean and convenient. nice that’s there was a bar in the lobby to unwind.

crowded pool. needed to be let into gym every time to use it.

the gym was nice and had a peloton bike which was a nice touch for those with accounts

clean . kind staff. nice pool. close to stadium. large room great value!!!!

friend and i took our kids to the american dream mall for a long weekend

friendly staff. free daily breakfast.

breakfast was very good along with the little get togethers in the evening with food and drinks

the gym could use an upgrade

pool

my love the pool area.

pool hot tub and sauna

had room service for breakfast

wedding took up the whole lobby and entire to the pool area

the breakfast ending so early.

there is a pool and a gym

the pool wasnt open

kids disappointed

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

laundry on same level as room for

the camera in the laundry room. my privacy felt invaded

you can't walk there due to the roads, however they provided shuttle service to and from the concert

the breakfast was great and shuttle service was amazing

laundry on site is self service and machines are accepting quarters coins

like the fact that you can bring your pets in due to cortina there’s no pool nor breakfast but is is safe and easy to get

great location; pet friendly; indoor swimming pool; gym

the gym needs more equipment

gym is lame

also, the free breakfast was a mixed fruit cup and crunchy granola bar in a brown paper bag, that was disappointing

it says breakfast included, but it’s literally coffee and juice.

the kitchen floor were filthy.

the friendly and accommodating staff, comfortable room, delicious breakfast, and convenient location all contributed to a memorable stay

was very surprised about the breakfast, which served only tea, coffee and juice

comfy beds free parking late check out 12 noon

complimentary breakfast is delicious and a huge variety of breakfast items

breakfast was good. front desk staff was rude

great breakfast.

good breakfast. great location.

the breakfast was very sad compared to what we thought

breakfast was even great

breakfast was excellent as well

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

hot breakfast was great

restaurant and bar offers a great selection without the overdriving music and attitude

location, people and gym

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

prices for breakfast was a bit steep. rip in the sheets.

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

hot buffet breakfast

man who worked the bar/ coffee water station made us feel uncomfortable

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

that the restaurant and bar weren’t allowed to be open. not their fault.

it would have been great to have a proper breakfast.

complimentary breakfast is not much at all but still a nice touch with small muffins, granola bars, oatmeal and

the breakfast is too simple.

however, there is no room for breakfast and only take-away food is supplied

laundry on site. clean room

comfortable rooms, friendly, helpful staff, good breakfast. i stay there several times a year.

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

clean, comfortable, great breakfast (oatmeal bar is great)

room was as stated . staff friendly and professional. great breakfast

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

took my kids to american dream and this hotel was 7 minutes away

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

when a family moved in next door, with kids screaming and banging on doors, i called down

my 2 kids and i had to stay in my friends room

the hotel bar was closed at 10 pm and there was no wine or beer available

also the parking lot floods in the back and they’re just allowing it to pool and sit until it evaporates

like it was old donations the type of guests were junkies banging on the doors ppl with lots of kids screaming and yelling out the doors it was horrific ud83dude33 never again i paid more for a

bed sheets were clean and crisp. the pool looked nice and clean.

kids playing in front from restaurants next door

was horrible filthy lights broken, pool closed, gym had open paint thinner can&ladder making unusable

wasn’t enough dark roast coffee or chocolate muffins for the complimentary breakfast

you take your own trash/laundry out to the end of the hall

not a lot really, no breakfast, no laundry supplies available to purchase

the breakfast was nothing exciting but you get what you pay for.

kitchen area was cool when dealing with kids

great spacious room, kitchenette handy with kids, clean, swimming pool, free parking and wifi

they have an indoor pool as well open until 10:00pm

i loved the breakfast, so much variety, you can make your own waffles and have different toppings

this time the whole reason why me and my family went was for the pool but unfortunately the pool was closed for the week due to maintenance

breakfast was as good, and they have trays so you can bring your breakfast up to your room

there was a gym

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there is no pool, no gym, no restaurant or bar

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

gym could be better appointment

parking!

the cops are just lurking around harassing people around the parking lot

parking is alright

the hotel provided kitchen pots and silverware, clean towels and sheets at request

good location near metlife stadium - allowed early check in

rooms were nice, comfortable and having small kitchen was great to cook quick meals

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

breakfast was disappointing

breakfast and we had a room with a king bed and a balcony overlooking the water and nyc for only 10

the breakfast was okay.

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

early check in

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

given covid there was no access to breakfast or pool, but that is beyond their control which i understood

i also didn't like that the pool was so small and that there was no hot tub

gym was a good size and plenty of free weights as well as a cable stack as well

we had coffee and yogurts - good son had breakfast sandwich - liked it bar was good one night

the gym was decent, the tv in the room had a good selection

flash and new decor, lobby and gym and bar all looked great

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

great design, comfy beds, great gym

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

parking for truck and trailer.

it was right along the highway and there is no pet fee.

room was clean very nice staff nice business center and gym

there is a gym on 0 floor

room is clean. staff are nice. gym is good. location is good.

it was good! gym was perfect for me. great size. the

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

tv to small , kids running around and slamming doors late at night

the breakfast,service n attention was so good

everything the staff were very friendly and helpful bed was comfy breakfast was lovely and fresh

and we had a couple drinks in the restaurant bar one evening and enjoyed a wonderful conversation with linda

the complimentary shuttle service is great and works really well if one is not driving

my kids loved the hot waffles and the staff was very friendly and helpful

accessible gym was deliberately closed

the muffins were dry and the hours for breakfast were not long enough

breakfast was coffee and plain slices of white bread

gym and breakfast was advertised, but neither was available due to covid

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

plenty of breakfast

very clean, very spacious room, great breakfast, cheap laundry service.

the gym is great

breakfast was fine 1st day need to vary menu

had mistakenly thought breakfast bar was included

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

when using the gym i asked for water and non was available after paying so much money for a room

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

pool,gym,& starbucks w/in hotel

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

pool wasn’t in service, my kids was super excited to go in da pool but it wasn’t in

my 16th years old girls couldn't go to the pool do to new rules

there is a gym, a swimming pool and a jacuzzi

huge room, king bed, couch, full kitchen, large bathroom. great room, great stay

great thing about the hotel , is that the gym is 24hrs

clean, near my kids’ college

laundry facility.

pool, breakfast and awesome staff.

i was disappointed that the pool was not available, but that is beyond their control.

the breakfast and the cleanliness of the room

was great and the buffet breakfast was amazing every time

do not accommodate in this hotel during holidays

some ladies were rude to our young kids

hotel has a kitchen

she gave us a late check out, since it was so late

everything except wifi down

no wifi

of cigarettes and marijuana, hole on roof,no room service

no parking

bathroom floods while taking a shower wifi didn't work

could have been more better. they need to add laundry & ironing services for guests.

to covid they are giving you a bag with pudding, orange juice, granola bar an an orange

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room where the other blankets are kept

pool was closed (not a big deal) no elevators again, not a big deal)

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

there is a pool there that doesn't even open up anytime of year, common sense dictates that that is such a

it was a shame the small restaurant/coffee bar wasn’t open for longer, but there were plenty of eateries nearby

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

the staff, layout and location. definitely include the breakfast in your stay.

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

the staff is very friendly and responsive, there's a starbucks and full bar in the lobby, daily newspaper, free parking and surrounded by lots of eateries and activities,

beautiful garden and pool area

very clean, excellent staff and great breakfast.

cleanliness, friendly staff and the breakfast

breakfast was excellent and all the staffs are very friendly

wish the pool was open but i get it. it’s cold lol.

wifi was included and the staff was very friendly/helpful.

gym & pool closed

no room service

the indoor pool could've used a heater

impressive pool size and lounge chairs

room service should be daily

room service is done every three days, but somehow they missed the third day and had to wait for

breakfast was a little underwhelming.

breakfast location and room service

i had a party of 5 and it was more than enough room for my husband and kids

the gym was clean and well equipped

shower isn't really separated from the sleeping area, so with kids it was a little awkward, especially since there was a big floor mirror that looked right

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

everything was great the front desk the bar the staff and playing a pool game was wonderful

perhaps a barrier that only guests can go into

breakfast and indoor pool

next time i will try out their gym

i loved the room and the breakfast was terrific.

superb breakfast offerings

the breakfast and the location was outstanding.

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

loved that the parking was covered and it was free

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

is a great place to stay when visiting new york city plus it has free parking

bath cubicle is too small & inadequate laundry facilities

the breakfast could have been better.

breakfast could have had more options

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

have to enter laundry room through the fitness room, it needs it

limited fitness center with missing weights

gym had no weights, just a couple of treadmills and a bike - not what you expect when you pay over

we arrived early and were pleasantly greeted and allowed to early check in

renovation and furniture, excellent breakfast, friendly staff

great breakfast

was stated that there will be a gym however the room where it was supposed to be was completely empty

we also had a living room with a full kitchen

i highly recommend the santa fe burger from room service or the restaurant

changed with kids and told staff who got it changed later

pool and hot tub are still open

the location, comfortable bedding, the pool and gym, cleanliness and social distancing guidelines

the breakfast was really good

everything , the room , the elevator, the pool , the food everything was amazing

small gym, but the pool was closed

the pool is nice and warm

we got out the pool, cleaned ourselves off in the bathroom and went to the gym to continue morning, enjoying the amenities after we were done, we showered, packed our stuff