pool is warm

found the hotel very clean and the staff to be very friendly. used the gym and was pleased.

free wifi

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

location is good clean breakfast is good parking is good

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

use of the gym next door convenient bus to/from nyc

the room is spacious and comfortable the gym is well

bed so comfortable. glen bar excellent service and food

terrific gym, nice breakfast

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

i had two young kids who like to take their time

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee maker desk anything u would need and a

in the kitchen would encourage better exhaust

didnt use kitchen but seemed functional

everything was great loved my room and the indoor pool was extremely satisfying.

used a room with a kitchen and a table

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

that a staff went to check on us because when i did check-in it only was my mom, aunt, me and the kids at front desk

location was ok didn’t have breakfast at hotel

rave about your hotel enough from the front desk to the people at the bar the breakfast housekeeping everything was exceptional thank you will definitely be back

courteous staff clean facility quick easy breakfast

the breakfast was great: it was such a variety to choose from

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day while we were out

room very big. i don't use shuttle. the location was good for the competition.

shuttle to the city. closeness to the highway.

breakfast not included garbage under bed some room service absence

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

the room service was great

laundry convienence

gym is close.

the room service didn t come and clean the room

the wifi is so slow

i avoid it 9 out of 10 times and being a parking lot, i m always driving slow

office clean , room clean and stuff free breakfast

wifi was poor 3, i have not yet received the refund the hotel was to refund after double deduction

dirty, no elevator, barely a place to work, bad wifi, bad experience.

the breakfast area was way to small

rooms were up to the mark and they also gave complementary breakfast.

we weren't told about breakfast

nice, attentive staff, comfortable & clean facility, good breakfast.

truck parking

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

breakfast was good

ammenities were also very nice,gym,pool,and breakfast area

wish the pool was warmer . otherwise kids loved it.

my kids and i loved the pool

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

large rooms. bed were comfortable. good selection for free breakfast

hot breakfast with eggs, potatoes, meat, yogurt

room was spacious, and breakfast was good

lobby, gym, breakfast area are well kept and updated

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

they said free breakfast but they didn't have anything for breakfast

poor and limited breakfast options.

i would like a variety of breakfast baked muffins, buns, bread, and bagel

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

gym, amazing beds, clean, beautiful design, safe

great design, comfy beds, great gym

gym is good enough

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

rooms, fully stocked kitchen with cooking utensils and cleaning products

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

the size of the room was very large. didn't expect a fully stocked kitchen.

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

very safe zone for kids and elderly

i only used the hotel bar and restaurant for one drink

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

the best part of my stay was the fact i got late check out.

love the late check out

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

room was clean very nice staff nice business center and gym

room is clean. staff are nice. gym is good. location is good.

i had to detour to go up from side parking lot with luggage

pool area nice even though it rained so we didn t get to enjoy it

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

have a more reasonable breakfast option

very nice lobby. quiet area. the most noise i heard was from kids racing down the hallway.

the gym was very small and only 2 machines were working

slow elevator, gym equipment broken

breakfast not included in stay

place for families with kids

on our floor appears there are resident people occupying rooms and their kids when noisy they fight and big arguments until 0200 am still going on

bathroom floods while taking a shower wifi didn't work

there was no food eve though we tried to to order room service

of cigarettes and marijuana, hole on roof,no room service

everything except wifi down

quiet, has parking, availability, and dog friendly.

the breakfast was amazing. the hotel was very clean. personal was very curteous.

the energy bar at the breakfast and the waffles were extra tasty

the breakfast was also better than most hotel breakfasts

breakfast could be better.

very clean room, breakfast and location

there was laundry available, gym was nice, room was spacious.

pool could’ve been warmer and more towels

i like the pool the gym room and the cafeteria the bar section

clean and good gym

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

the pool awesome

the gym. they need a real gym

the pool was not available

morning breakfast

need a microwave and open the pool

renovation and furniture, excellent breakfast, friendly staff

we arrived early and were pleasantly greeted and allowed to early check in

breakfast and cleanliness of the hotel

snacks available 24 hours, nice breakfast, very clean spacious rooms, helpful

we were surprised that everyone in the room had to eat included breakfast together.

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

early check in

room was huge with a spa which was great

location for my needs (i chose this facility because it's across a spa i went to)

breakfast was excellent.

lovely staff and very friendly bar staff

the pool and gym was open

the room was very nice i liked the pool and gym

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

bar was closed till 5 pm

everything was good unfortunately i missed breakfast

clean, good breakfast, good coffee

breakfast included..

the fact that they have breakfast available

breakfast exceeded expectations. staff friendly and helpful.

it s very quiet. room service is fantastic, everyone s friendly.

love staying at this hotel. they have a huge parking lot, easy access to and from highways.

location and parking

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator and there was no adult supervision -

room is excellent, has a kitchen.

breakfast was great, family felt safe, we were close to stores so that was

pool and management and team

pool was closed

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

location breakfast can do much much better 6 out of 10

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

maybe another or more options of breakfast

for breakfast having savory options could be nice

everything at the gym was broken

do not accommodate in this hotel during holidays

was great, from the comfort of the room, customer service, breakfast, location, free shuttle to the ferry, etc

a real bonus was the safety deposit box and free parking and good included breakfast

there is no kettle in the kitchen but i managed to boil water in the microwave

good gym, rooms are fine

was a very important part that needed to be inside the rooms, especially if you have babies or kids

such an inconvenience if you have kids the moment they wake up, they want breakfast

hotel is clean ..room service is good

no room service from the restaurant or coffee in the room refills.

love the bar and feel of community in harlem

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

mandated vaccine passports to enter bar area

the gym could have more equipment

location, the gym, the front desk. staff was very nice and helpful.

we loved the spa tub

room had a heart shaped spa bath tub

kitchen staff very courteous friendly and helpful

that weren’t dusted and there was mold they were very stingy with the toiletries having only 1 bar of soap 1 shampoo 1 conditioner for a king room high floor with a sofa bed and a price tag of

we did not use the pool or the workout area, or the bar and food service

breakfast buffet was delicious

staff is wonderful but most of all the complimentary breakfast was exemplary

this is a bit strange that a hotel that provides gym, doesn’t provide any healthy food options - at least some proteins

complimentary breakfast is a plus

would definitely recommend a snack bar but there was a convenient store a block away so it wasn’t that bad

the staff i like best and the rooftop and bar was awesome!

the bar area, food and the cleanliness of the hotel room

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on the fourth floor and if your on the lower floors you can’t access that level with

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

all areas were sparkling clean, smell good, omg and the location

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was a lot better

the staff, layout and location. definitely include the breakfast in your stay.

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

the view is amazing , the little breakfast was very thoughtful .

the complimentary breakfast did not offer eggs. it did not have face towels.

there was no protein at breakfast. even peanut butter for the bagel would do.

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

plenty of parking

i like the restaurant bar down stairs where they had a dj good music.

room service is great the room actually gets cleaned very well

the breakfast should have to go plates.

the parking and restaurant

the breakfast was very simple.

was very surprised about the breakfast, which served only tea, coffee and juice

the kitchen floor were filthy.

comfy beds free parking late check out 12 noon

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

gym was good, and room was clean.

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge, building happening early in the morning next door, loud neighbors with no front desk to

emailed the property several times regarding an early check in they responded and i confirmed the time

i like everything i am feeling like a home the gym was excellent

the building has an incredible gym and a great business center and lounge so plenty of space to hang out it

could have a more variety of breakfast options

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for a fee, like wifi

very clean and very spacious, this hotel operates in excellence they even upgraded with adding a gym on the second floor

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn’t sleep one night it was 1 am and i kept hearing banging and i ask for assistance

the location is horrible.0/10.dont recommended if you have little kids.

the pool water height is incorrect and we had to keep asking for pool towels

breakfast buffet was really good the lounge and bar was also very nice very welcoming the gym was open 24/7 and they have a pool that is open on weekends as well and if your a smoker they

enjoyed breakfast which did not consist of all starchy food

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm as

i enjoyed the food aswell and having the bar there was great too

only down side, is that you could hear the kids that where staying there running across the floor upstairs

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

the lady who took our order at the bistro bar was very accommodating to my daughter; finding a kid-friendly menu option

when using the gym i asked for water and non was available after paying so much money for a room

clean, presentation, snack area, gym. staff was very pleasant.

there is not many things to do around (walking), but nice swimming pool (no gym) and access to seaside

the breakfast was amazing

location, breakfast included the bed was really comfortable and everything was super clean

breakfast was good. the room was roomy and beds comfortable.

limited continental breakfast

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor

kids disappointed

the bar trended was very nice and talkative the pool room was very clean and well kept

there is a pool and a gym

was expecting to use the pool but it was being renovated so we had to use the alternate pool

room with sofa seating and kitchen in an l -shaped plan

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

breakfast, pool costumer service

customer service the room and the breakfast

of the staff was very kind and helpful, and i especially appreciated john assisting me with an early check in after an unexpected change in my flight would have left me waiting in the airport

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

was super clean , breakfast included , laundry gym

the gym was way too small, but it was ok.

very good location and i like that they had a shuttle to take you to met life stadium for events

very clean and breakfast was a bonus. staff were very friendly and even let us check in early.

gym, in a crammed little room with a couple of oldish treadmills and incomplete set of barbells

the pool was a big hit with the kids

the pool was closed and prior to booking, i was told it was opened. the kids were very upset.

bed was comfortable, the breakfast was incredible considering that i'm on a low carb diet, and i often can't find food to

of hotel and breakfast room on 6 floor is open to get coffee and we could pick up a dinner and eat there at

would appreciate more variety in the breakfast options

decor, breakfast, large tv, iron and ironing board, ample electrical sockets, hotel staff, soap and lotion

breakfast area can use a second waffle machine and include more items in the breakfast

the breakfast was also quite decent. helpful and responsive staff.

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast crew kept things well stocked

breakfast was a little light but it was tasty

breakfast was good, friendly staff, good gym,

the breakfast, and all the services

wifi was strong

location. parking facility

tv volume wouldn t turn down, the wifi didn t work the whole time i stayed there, i saw a bug in my room, was given no wash clothes

lled front desk and no one ever showed up to even check) we asked for the wifi password multiple time and never got it there was still left over trash from the previous

on site free parking, and handicapped room on 1st floor.

staff, lots of variety for breakfast and very accommodating to requests

the pool was closed.

the staff was nice and friendly! breakfast was awesome!

the breakfast was good and the beds were very comfortable.

good location, large room, kitchen area great.

shared bathroom facilities but room had a full kitchen and nice tv which was great.

i loved having a kitchenette and used it for cooking dinner and breakfast

my room came with a fully equipped kitchen with stove, microwave and fridge, pots and bowls/plates

room with small kitchen where you can have your own dishes

little kitchen which left us wanting for nothing

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

plenty of breakfast

the breakfast was good and i like that there was a gym on site

very clean, very spacious room, great breakfast, cheap laundry service.

the full kitchen

the room excellent love the kitchen with everything in it felt like home

loved having the kitchen area

central location, and nice sized suites with full kitchen.

safe area. large rooms with built in kitchen. express-like transit to nyc.

appreciate the easy check in and fast responses, especially traveling with kids

another thing is that you could see other people's laundry left in the hallways

confusing but it doesn't take long to figure it out it is pretty basic so if you're looking for a gym or spa this is not for

us almost 2 extra hours as late check out

whole building,it is really smelly our floor smelled like weed my kids room smelled like wet carpet and everything was in terrible condition,the bed was sinking in,

also, the laundry facility consists of only 1 washing machine

liked the pool and the gym

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

- pleasant and easy staff full amenities including fitness center, parking and laundry

breakfast area so clean and fresh

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

loved the spa tub in the room free breakfast was great

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

of spa room reservation is a bit pricey for my liking

breakfast was a plus and the staff was excellent!

it was highly walkable for our family and we enjoyed the riverside park for the kids

in the heat of summer we had nowhere to store our waters and beverages and we had to go to the gym to get

small gym with water machine to refill bottles

there was a free water fountain in the gym to fill up your bottles which was a great way to save some bucks on water

early check in, luggage storage our last day, complementary coffee

unfortunately, the breakfast was very limited

loved the the kitchen space the room provided

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that was operating in the middle of the night

no breakfast the sleepsofas need to be replaced

kitchen area was cool when dealing with kids

was good except we got racial profiled by security when we went to get breakfast

nothing went wrong and the complimentary breakfast really good

gym

happy hour at the bar was really good

bar tender and bar were not stocked at all

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

was first class, privacy, location free grab and go breakfast, comfort, staff

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

rooms were nice, comfortable and having small kitchen was great to cook quick meals

would've love a warm breakfast, but overall it was a good stay

wifi was spotty at best..kept disconnecting.

d a surprise) to have a bathtub for kids as well

still had plenty of space for kids , luggages and parents

we were also supposed to have early check in as a member, but the room was not available

the restaurant and room service were also excellent

there is no room service

22 days of pleasant stay in a comfy room with a partial kitchen with flattops, microwave oven, full cuttlery, etc (room 232) (+) we had a kitchen, apparently (-) also queue in patisserie for breakfast could be long, although our room had a kitchenette there were no plates , mugs or cutlery and no way of washing up (+) the hotel does not provide breakfast, and they don't have a kitchen/restaurant (so it seemed to me) (+)room had a small kitchen which could have been useful, though we did not really use it (-) one of the rooms was equipped with a mini-kitchen and microwave but there were no cups, glasses, plates or utensils provided

there is no breakfast facility but that was not so much of an issue as there was a voucher for the lovely

free breakfast will attract customers

convenience of bar and delightful french breakfast/bakery next door (vouchers included), delightful staff, great (+)location, room, amenities, staff, hotel character, breakfast / bar vouchers (-)wish there was a few more onsite food options. but looks to be renovating the bar space. (+) the staff was very friendly and the bar area was cool and spacious (-)both the cafe and bar could be open a little later. (+) the bar is nice and offers live music on thursday

room service was a little too early and at check out day they wanted to clean a room before check

a fight going on in parking lot, so area didn t seem safe

like there's a bar and i don't need to go far away since i have the kids

we were going to a game at metlife and they offered a shuttle

their complimentary shuttle to mall and train station was perfect

elevators took ages to arrive small gym view was not very nice.

gym could do with an update. breakfast was a bit average

gym needs updating and had some mold and rust on equipment

live entertainment in the bar on weekends

the location is also really good and the bar as well

parking for truck and trailer.

it was right along the highway and there is no pet fee.

absolutely perfect for a jazz bar and museum getaway from our rural home

nice quiet area for kids and the downstairs bar is a massive plus

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your way in / out

also no fitness

cozy bar with live jazz and nice cocktails

i didn't mind cause kids are small

i also liked that i could use the gym as well

perhaps a barrier that only guests can go into

location is good and pool

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

hotel bar

the only thing i would say is maybe the parking situation

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

wifi bandwidth needs to improve.

big parking garage