parking was ok

full service restaurant and room service

hot tub and gym closed

it was farther from new york than i thought, but the shuttle was very convient.

the full bar tv and breakfast buffets was amazing

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

also the room had a lovely appointed kitchen area and yet no cleaning substances were available for cleaning cups and other untensils

not much to be honest - the gym was okey for a hotel this type and the room was clean.

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma with not having enough to wash all of our

food for breakfast wasn't amazing, but there were plenty of options

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

room was clean very nice staff nice business center and gym

it was good! gym was perfect for me. great size. the

rooms were up to the mark and they also gave complementary breakfast.

self serve breakfast as much as you can eat …

we weren't told about breakfast

the breakfast has great selection of food

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

great design, comfy beds, great gym

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

the gym was decent, the tv in the room had a good selection

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

breakfast was excellent.

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

the breakfast was okay.

breakfast

in the kitchen would encourage better exhaust

wonderful breakfast options

it was a great place to take our kids for their birthday weekend

valet parking, full kitchen

breakfast was busy but enough options for my husband and kids to be happy

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

great stay. kids enjoyed the pool. breakfast was good.

the open pool is wonderful too

courteous service and favor granted on our request in early check in

well equipped gym and pool

slow wifi..

parking was limited and areas of the lot were not well lit at night

the bar was good atmosphere in property.

gym is close.

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

no wifi

it waz ok for the price pretty clean but the wifi does not work

of cigarettes and marijuana, hole on roof,no room service

bathroom floods while taking a shower wifi didn't work

parking right there

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

love the water bar downstairs the property is just beautiful

use of the gym next door convenient bus to/from nyc

awesome gym , with full amenity

asked for a late check out

breakfast wasn’t as great as usual

the staff was great! we had the pool and gym to ourselves.

the pool and gym

the gym was not only too small but none of the machines were working

i didn t go to breakfast

the fact that it has a pool and hot breakfast really helped

room large, beds extremely comfy, great tv, pool and gym clean, food lovely in restaurant.

the pool for the kids was a plus

breakfast

gym had no weights, just a couple of treadmills and a bike - not what you expect when you pay over

simple but very good and tasty breakfast

great breakfast

snacks available 24 hours, nice breakfast, very clean spacious rooms, helpful

the breakfast was good

great location. nice gym. lovely restaurant with good food.

location, price reasonable, design is beautiful wifi- smart tv

such an inconvenience if you have kids the moment they wake up, they want breakfast

the staff are not friendly, especially to kids.

bar none not only is the hotel situated above the apollo, but it s also within easy reach of six

the gym could have more equipment

no clean up wipes for equipment in gym. not stocked. stationary bike needed recalibration.

staff, location, room, the breakfast bar all exceeded expectations.

the downstairs bar had good drinks and a nice vibe

beds, gym

location breakfast can do much much better 6 out of 10

breakfast

basic breakfast but it was ok

for breakfast having savory options could be nice

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

the kitchen

the morning breakfast was the best i have gad

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very much

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

the staff was amazing, the front desk was friendly and helpful, the kitchen staff was fantastic with breakfast

bed sheets had small holes in them, even after room service changed the sheets

i asked for the wifi password and he was upset and responded with high tone

room service looked good as well

parking area need to be fixed

i avoid it 9 out of 10 times and being a parking lot, i m always driving slow

very clean, friendly staff, breakfast was good

breakfast was ok

gym lacked enough equipment

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

breakfast could be better. lol

i especially enjoyed the convenience of having a gym in the building

gym was good, and room was clean.

information from different customer service reps about my ability to extend my stay and get late check out

i especially enjoyed the convenience of having a gym in the building

the gym is good and the business center and lounge are beautiful

rooms are clean love the bed and love the bathroom and love the coffee in the morning i love the bar was able to drink at

i do miss breakfast being apart of the hotel experience but i’m grateful they have a bistro downstairs

the beds were so comfy! and the pool was the perfect temperature!

they were consuming alcohol and it was just not appropriate for a family with kids it was disgusting the people were drunk, dancing inappropriately i had a 4 yr old and a 10 yr

i payed 4 breakfast but that man told me that i have only 2 and i have to pay 2 more if i want my kids eat

there is also a heavy presence of kids and families from shelters in the halls and at breakfast making a mess and very loud

breakfast was great. big clean room. loved the stay. front dear lady was super kind.

i loved everything i slept through breakfast

the only thing that needs work is the breakfast n the gym.. other then that all was good.

lady at breakfast was very rude and didn't even know english

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

little kitchen which left us wanting for nothing

privacy, cute and classic. the kitchen in the room was handy

room with small kitchen where you can have your own dishes

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

the gym was nice with treadmills and weights

floor had a family with kids that were running up and down the halls

the location is horrible.0/10.dont recommended if you have little kids.

the gym is great if you don’t want to walk to the park for your training

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

sign indicated it was for gym, water, couple snacks

there were no laundry facilities and the public one across the road was very busy and grotty

they said free breakfast but they didn't have anything for breakfast

late check out

not a good breakfast too

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

microwave and fridge in room, breakfast included.

everything was good unfortunately i missed breakfast

our socks became like really dirty quickly, and the breakfast was not edible

breakfast exceeded expectations. staff friendly and helpful.

the fact that they have breakfast available

breakfast included..

of hotel and breakfast room on 6 floor is open to get coffee and we could pick up a dinner and eat there at

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

staff is nice and they have breakfast

would appreciate more variety in the breakfast options

decor, breakfast, large tv, iron and ironing board, ample electrical sockets, hotel staff, soap and lotion

the laundry was out of order during our stay which was inconvenient

our stay included complimentary breakfast available

the gym is great

gym can have more facility.

the gym and guest laundry service are a fine perk

too less room if you traveling with kids

rooms very small with 2 kids

in the heat of summer we had nowhere to store our waters and beverages and we had to go to the gym to get

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

cleanliness, view, helpful staff, coffee/kitchen area, location

parking was a plus

on site free parking, and handicapped room on 1st floor.

wifi was strong

wifi is terrible

people in parking lot lot yelling

great gym and a vending machine outside it

ds aged 13, 11 and 8) and not break the bank

no refrigerator/mini bar in room.

room was large and well appointed, bed was comfy and the wifi

i even asked for a late check out and was granted it no problem

and that they lost my laundry

also was happy the bathroom sink had a good stopper for doing some laundry

location, room, amenities, staff, hotel character, breakfast / bar vouchers

i appreciated the late check out they offered

staurant totally

gym needs updating and had some mold and rust on equipment

nicely located; had nice workspace facilities in the ground floor, and a gym i think.

live entertainment in the bar on weekends

the bar and breakfast pastries and coffee selection

the gym needs an upgrade.

was perfect for our young kids

wish the bar was open

also no fitness

nice quiet area for kids and the downstairs bar is a massive plus

fitness centre had everything you need classy nyc accommodation

we appreciated also the small kitchen, very easy with kids after a long day visiting

we had meals with our kids so we didn't deal with meals at beacon

bar had happy hour prices after 10

great location. very friendly staff - perfect for family. laundry room, kitchenette and a gym.

station wasn't working properly and upon checking in the concierge never mentioned where the gym noor vending

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the bar was amazing

good gym, friendly staff, good free coffee and filtered water in lobby

nice hotel. very clean and friendly. nice gym

facility has a gym with a locker room, dry and steam sauna

the gym was well equipped

a card-operated laundry in hotel next to the gym was a bonus and very clean

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

gym could have been bigger

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

and breakfast not available for the price we paid

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

the pool

breakfast was delicious location was convenient staff was friendly and professional.

have a more reasonable breakfast option

night my kids and i came back late with food and the front desk gentleman asked us if we needed utensils and

location is excellent! breakfast delicious! environment was warm, friendly, and inviting.

and the breakfast needs more fresh fruit

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was freezing

i don't recommend it for family with kids that needs strollers or more than two people in the same room

nice gym facilities (though small)

the jazz bar was so crowded and popular we couldn't get in!

nice bar and restaurant

cover charge at the bar on weekends when jazz trip plays.

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

the kitchen floor were filthy.

comfy beds free parking late check out 12 noon

was very surprised about the breakfast, which served only tea, coffee and juice

no breakfast

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was the whole time we were there

i loved the breakfast

common areas are also good, including a laundry room for guests, 24-hour

the laundry room , the machine would only accept credit or debit cards

the efficiency kitchen was amazing, & the two tv's were

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

live the view and that i can bring my fur kids

drinks in the bar are expensive

gym was very equipped too

wish the pool wasn't under an awning

everything was great, pool was very small but many hotels don’t have one so this was an added

the kids loved that there was a pool on the top of the hotel - it's small, but that's how the city

we ignore things like the pool that we tried to find once, and the gym that isn't worth the effort

gym was basic

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

the breakfast was great.

the breakfast offered standard hotel breakfast fare, along with a hot dish option each morning

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

the staff were very friendly and helpful and has the most impressive breakfast included

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

breakfast could have been better.

i was picked up by friends but the hotel has a shuttle to concerts and events

offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast was great and we also had a newly renovated room

very good location and i like that they had a shuttle to take you to met life stadium for events

you can use big gym and swimming pool

gym an pool available

the spa and gym and the location

room, gym, security of place, location - everything - esp. price

gym an pool available

very convenient. super clean. friendly staff. awesome breakfast!

you so much for accommodating me during a stressful time—i was in town to take the bar exam and fairfield made sure i was taken care of

grab and go free breakfast a fab idea and we loved it

staff were lovely and helpful, breakfast was good, little bar onsite

the gym .

could not get a seat at the bar for a light meal, which was full of non-hotel guests

the night manager went out of his way to accommodate us when the bar was full on friday 3 feb

the view at breakfast was amazing, the food was also great.

pool was closed for the duration of our stay

room service is not good

the services from the front desk to the fitness center and the room service was perfect

my kids first time to new york and we picked the perfect location to go see everything we came for

stayed in suite with 19 and 21 year old kids

room (with kitchen and full size fridge freezer); superb service - maids, doormen, everyone; excellent (+)pet friendly, great gym/pool and has a great kitchen (+)people, the location and indeed the two-bed-room suit with kitchen (-)all brilliant - we booked a park view suite and only found out we had a kitchen after 4 (+) suite is well equipped, including small kitchen area (+) this luxurious suite included a kitchen with a full set of dishes china silverware and a gorgeous subzero refrigerator it had a (-)sensitive fire alarm - they provide a kitchen in the suites but unfortunately should you cook anything (i mean anything at all) the alarm (+)room service,the size of the suite,the electronic lights and shades,the stocked kitchen in the suite and the view of centrsl park (+) suite gives you a good feel: spacious, comfy, has a kitchenette, high ceiling, amazing views, best location steps from the central park, 3 star (+)wonderful location, excellent service, tiny kitchen inside room

very good gym facilities

and big room with a hot breakfast, a pool, a fitness room and it was all included for under $300

pool hours wish it was open later and earlier.

clean, good continental breakfast, craft beer available (selection quite limited) but still great

breakfast sausage and eggs were not edible

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices

hotel gym and pool is always a plus for my family

requested early check in due to having to go to a play around check in time

all the offered activities for kids

were able to accommodate an early check in & a late check out

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down the hallways and they

clean private location and pool was great.

i liked the italian bar and the gym

wanted to charge $100 for early check in so we opted not to

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

the room was clean, decent breakfast

very far from everything, bar is closed almost all the time

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

bath cubicle is too small & inadequate laundry facilities

is a great place to stay when visiting new york city plus it has free parking

fitness room was nice & the parking accommodations was convenient

staff was so helpful and breakfast was good

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast at any

there was no restaurant that served you for breakfast & the bar was rather cheesy.

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

stayed in a 1 bedroom suite with our 2 kids

we arrived early and were able to get early check in

stores in every direction and the breakfast was great

bugs, managers said they would contact us and never did, fitness facilities unusable because of storing mattresses in there

renovation pending bathroom was not cleaned when arriving fitness center was not available

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

everything. the breakfast stands out more though.

kids enjoyed the pool

sleeping there 6 times a year, always there is a major maintance... swimming pool, lift, gym ...

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

wifi didn't really work

the gym

not free: wifi and breakfast

love the room, the view and the room service food

great location, comfortable bed, room was very quiet, gym was well equipped.

i think the prices of the room service are very high !

room service is too slow and sometimes dont deliver what u requested

when he brought my breakfast - he noticed that there was no tea or coffee

bar/restaurant/gym open

no pool and hotel a little outdated

breakfast, gym, location & lobby

room service knocked at 7.30am on the morning of check out

no breakfast included, room service

there was a menu for joe gs an italian restaurant adjoined to the hotel and said you could order room service from them but there was no phone and it said happy hour which when we went down had

the wifi was a bit glitchy. wasn t really working as well as one would ve liked.

the room was very nice it came with a shower air conditioner tv with cable and free wifi towels with a basic variety of hygiene stuff to shower and wash your hands and blow dryer

room service seemed to occur quite late in the day

food and room service assistance

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

very attentive staff. wonderful pool and spa area

big rooms , great location and staff, room service and the food was good

late check out location

unfortunately very poor wifi/reception ud83dude1e

the room is really huge comparing to other nyc properties, my kids can run around

got an early check in which was great after a long car ride

cafe at the lobby only open for breakfast, the staff at the reception are rude i asked for late check out and one of the staff said

the gym is very well stocked, and the meeting rooms are ideal

gym

the room service was really good as well

lack of in-room service at times, but understandable with the current labor/pandemic issues.

the breakfast at the hotel`s restaurant was not good either, specially considering the price

quiet excellent lounge with bar at top floor

the guest laundry facilities were appreciated

nice gym on the 26th floor

the bar was very expensive so we only used it once.

the kitchenette was very convenient and well-stocked

wifi printer in the guest lounge would be nice - although staff did assist with printing some

location staff kindness good value of money room service wifi

location staff kindness good value of money room service wifi

hotel was clean and a good breakfast to start the day

dont have breakfast

at night, i do not want room service dishes/smells in my room -- and that would not make the club sandwich available

staff, although always polite, did not fulfill instructions given and the breakfast staff for room service were poor

room service good awful

cocktails in the bar arent what expected

the bar tenders were great and extended many add on

room service was fabulous, the staff were very professional and easy going, they helped me with

the gym was well outfitted

room service was quick and friendly

room, check-in, room service, location, size of the bathroom

in the room had stains, the whole floor where the spa is smelled from cigarettes and there were some people sitting in the hall smoking

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

staff really went out of their way to help us, my kid had a performance in the city, and the room service surprised us with wine and card for encouragement when we came back to the room

property - well kept, modern setup, 24/7 front desk assistance, excellent room service (they set up our sofa bed in the living area), spacious rooms and excellent room (-) but truthfully, it's no more difficult to place a seamless or grubhub order than it is to order room service (-)no room service for coffee in the morning (-) they also have a delivery/ room service option with three local restaurants (+) they did have room service

the kitchen! the space was enough for us to move around.

gym far from being state-of-the-art. too small with too few options.

plenty of room for our kids and us

spacious and functional for my husband and our two kids. upgrades were well done.