free continental breakfast availability. free airport shuttle service.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

the lounge, bar and gym. location to restaurants and pharmacy.

customer service from check-in to check-out

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

spacious room, pool (until labor day, when it was locked).

gym is small but good life fitness equipment

breakfast in the morning was basic but perfect for what i needed

late check out, and what i loved the most was that they stored our bags for us even after check out

the pool

was very clean with perfect breakfast

breakfast was great

breakfast was great

building, room, breakfast area

the hotel is clean and the breakfast is good

breakfast was relatively simple but full of options

it was awkward eating breakfast at small tables or on laps.

i will not be going back to this hotel when i have kids

don’t clean up around the mom's with small kids

continental breakfast

they have a bar, kitchenette , snack bar and a area where you can eat

the men’s toilet by the gym nasty

access, gym 24 hrs,you have to book in advance however my family and i had a blast we had our 1 hr pool

spacious room, lots of restaurants and coffee shops around, there is a gym and spa area

we did not use the pool or the workout area, or the bar and food service

the pool for the kids

we needed an early check in and the front desk made it happen and we truly appreciate it.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and space

the bar service is excellent too

larger parties at the hotel

free breakfast and wifi

rooms are beautiful...very clean. breakfast was great.

facilities were good, had access to the gym which was good

included parking and breakfast. excellent hit shower.

were kids on my side of the hotel room, the smoking section

there was not a bathroom spa as it was advertised at the time that the reservation was made

breakfast was better than i expected although i only indulged in my ice coffee it everything looked

i got the king spa room

breakfast was terrible with no staff on hand, no hot food and awful coffee

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

there was no protein at breakfast. even peanut butter for the bagel would do.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

not very good breakfast; soft bed; some rooms inaccessible from lobby.

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

printers and computer, there an indoor pool and workout room

pretty good,relax,clean the indoor pool really help when you have kids or if you just want to have peace

it was great, nice and quiet, very new place, super comfy bed and pillows, and great breakfast included

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

clean, near my kids’ college

only that the pool wasn't open but with covid maybe it's better

breakfast, pool costumer service

many times didn't have yogurt, or milk for the kids

customer service the room and the breakfast

the cleanliness and laundry site

had mistakenly thought breakfast bar was included

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

my kids wanna swim about noon time but it was

in particular, gym, pool, laundry were all great

location but my husband and i were going away for the weekend to escape the kids so we brought everything we would need

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

was a condom in the pool i told front desk after removing my kids from the pool

my kids was extremely heartbroken about that

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a recording because no one picked up

nothing went wrong and the complimentary breakfast really good

breakfast amazing. betsy at breakfast bar is super helpful

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

the water pressure is amazing and the morning breakfast was a free surprise

room service brings food and coffee in to go cups and packages

room service was fast and the food was good but there were many added fees

i love the gym, have all the thigs i needs to do exercise

nice little lounge/ bar area with nightly happy hour specials served by friendly bartender

a comfortable hotel with nice rooms, excellent staff, good restaurant, and a lively lobby bar with skilled bartenders

also the breakfast was mid real regular

breakfast was great

breakfast exceeded expectations. staff friendly and helpful.

breakfast included

everything was good unfortunately i missed breakfast

really liked the gym and the bathroom

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

we enjoyed the pool, gym, and in-room dining

pool, bathroom

option of separate rooms/a door that closes between bedroom and living room for traveling with kids who need an earlier bedtime

complaint was it was still hot in september and their pool and spa were closed

breakfast was fresh and plentiful

maybe just no indoor pool but everything was great and exceptional staff!!

excellent accommodations! breakfast bar was delish! everyone was very friendly.

in the hotel lobby and gym are non existent

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

lovely hotel, very large suite, breakfast was great

no soap in the bathroom, no soap in kitchen sink

room nice a lot of space with a kitchen

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

not worth your money especially when early in the am you hear kids running up & down the hall

nice gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

little tired. water bottle machine broken in gym.

large, well appointed gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

tv volume wouldn t turn down, the wifi didn t work the whole time i stayed there, i saw a bug in my room, was given no wash clothes

parking

wifi is terrible

on site free parking, and handicapped room on 1st floor.

people in parking lot lot yelling

staff is nice and they have breakfast

breakfast was great and the location was central and close to the train station

the breakfast was also quite decent

would appreciate more variety in the breakfast options

breakfast area can use a second waffle machine and include more items in the breakfast

group of kids hanging out in the property around mid

:) 3) kids playing on the side of the road near the highway

there a cvs not far a bar also walking distance a gym up the ill

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

i had to walk over to main lobby and pick up water bottles and snacks because there is no room service

wish there is one outdoor pool where kids could use as well

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

ample parking

door and outdoor) are fun and the gym was excellent

what i like about the hotel it has kitchen

had to go to the front desk for all items for the kitchen

the free breakfast was only coffee and muffins, not a good selection

kitchen and view.

was great i liked the fact that there are laundry facilities there that are 24hrs

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

the breakfast was great

gym is having literally 90s instruments with rust and half not working, building is old, and

pool area is not clean, the floor is falling apart

pool was great the people at the desk was very nice

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

gym is good enough

great design, comfy beds, great gym

flash and new decor, lobby and gym and bar all looked great

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

was stated that there will be a gym however the room where it was supposed to be was completely empty

the breakfast was good

simple but very good and tasty breakfast

renovation and furniture, excellent breakfast, friendly staff

great breakfast

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

the gym was of a good size with numerous machines and weights

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

location was great for visiting and rooms nice. gym was awesome

wish the pool had been open later, wasn't ble to take advantage of it of gym

there is parking

only thing that was missing from being perfect was there was no wifi in my room 234

the tv couldn t mirror quickly and kept disconnecting to wifi.

it waz ok for the price pretty clean but the wifi does not work

it was clean and had parking

somewhere between too much fabrize and dirty laundry

the indoor pool capped off our night of visiting to relax and unwind with the kids

oceana tapas bar was great fun

room and bathroom clean, view very good, parking excellent, shopping s very near

i also picked this hotel for the pool my kids were expecting to use it and it was closed

room too close to laundry and pool. chemicals smell too st

nice bar ok the evening and really enjoyed the layout of the room

the breakfast was great

breakfast was good!

poor breakfast selection of items.

it was good! gym was perfect for me. great size. the

there is a gym on 0 floor

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

room is clean. staff are nice. gym is good. location is good.

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

i like the little bar that you had in your lobby and the staff was awesome

clean, comfortable, quiet. nice bar in lobby area.

the ours the bar was open (no coffee after 9:30?)

the bar and lounge and breakfast. the staff was awesome.

clean comfortable rooms, bar area, friendly staff

for breakfast having savory options could be nice

only breakfast did not had to much

location breakfast can do much much better 6 out of 10

continental breakfast was good, the breakfast room on the 12th floor had an excellent view

basic breakfast but it was ok

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

my only recommendations are towels available at the pool, sauna needs to be serviced in women s locker room, didn t get to enjoy it

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

coming in the room even though i asked no room service

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

more accommodations longer breakfast times

but good selection of continental breakfast that included make your own waffles

clean friendly amazing prices breakfast was good

pool and gym were both great

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

the location isn't one i'd recommend for families with little kids

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for a fee, like wifi

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn’t sleep one night it was 1 am and i kept hearing banging and i ask for assistance

proximity to the subway station, crunch gym next door & dunkin donuts across the street

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

staff was great and bar was awesome. breakfast was always good as well.

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

a gym, laundry room and easy free parking

beds were comfortable, rooms were spacious, the gym was well-equipped and breakfast was delicious

the breakfast was great, enjoyed the variety that the kitchen was coming up with every morning

the staff is not always at the front because they are also doing laundry

the breakfast is a little basic but i had a kitchenette so didn’t need it.

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

no breakfast.

i like having safety bars in the shower, but at least one bar needs to be

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

a small pool for the kids

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

the kids loved the pool

gym was not functional yet but i knew that when i ordered

the only negative thing, was the gym was not available.

parking was a bit of a challenge especially at night!

close to allot of stuff laundry rite next door best buffet a block away

free parking

gym wasn't maintained properly, rusty equipment and uncleared floor

parking

able to leave my car and get a shuttle to the city put this hotel over the top

pillows were amazing, the parking was great

full service restaurant and room service

also the shuttle / airport driver was incredibly rude and disrespectful

small beds, 2 adults and 2 kids, not near sleeping comfortably

airport shuttle, staff knowledgeable of area and things to do.

servise she was nasty and then 2 fight and were late night kids sceaming and beer

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking distance to a nearby mall that had target and tjmax stores

pool for my kids

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

the breakfast and coffee the next morning. the room was comfortable.

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

wifi had some issues but this was later sorted.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the staff i like best and the rooftop and bar was awesome!

entrance for the people staying at the hotel so that they don't have to pass the people at the bar or restaurant

music was also loud in the gym area

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

location was great, staff were so friendly and helpful , breakfast was nice in the morning :)

was pretty on schedule,they could have been more lenient in timings especially for those having kids

i like the lobby and the breakfast and the gym was nice

the kids enjoyed it and their freedomud83dude44ud83dude04 overall yes we will return

did not have the chance to use the gym but it appeared adequate

the breakfast was good and i loved the bathroom

i especially enjoyed the convenience of having a gym in the building

the room was stunning and the sauna and gym downstairs were great addition

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

emailed the property several times regarding an early check in they responded and i confirmed the time

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

was good for or family, business, golf

that the only meat choice at breakfast was sausage.

we loved the breakfast! the room was clean and comfortable. also used the gym quite a bit.

kids enjoyed the pool, until 10pm a plus

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

there was gym and pool also office. as well as an in-house market .

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there is no pool, no gym, no restaurant or bar

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

restaurant and bar on site

the hotel has a resturant, snack place, gym and pool

staff was friendly, bar was nice and it was very clean

the bar area was closed during the day on weekends

restaurant and coin operated laundry on site.

the beds were comfortable, the showers had plenty of hot water, the great breakfast had many options, they stored our suitcases after checkout so that we could leave to get

breakfast was very nice every day shuttle was very nice to the airport

shuttle times should be closer

was so nice and friendly and they gave us a courtesy late check out no problem you are all very great i appreciate you

the breakfast was good

very accommodating and even offered late check out

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

the kitchenette was tiny but serviceable

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

clean rooms staff friendly close to pool and beach will come back

clean, quiet, spacious room, bathroom, and kitchenette

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

room and breakfast

love the whole kitchen like area in the suite, absolute + & all establishments should have that

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

nicer and accomodating than i expected the usage of the gym next store was great

the staff are not friendly, especially to kids.

it s fantastic to have such a great bar and gathering spot on site to invite friends to at the end of long days out in the city

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone

we had quite a bit of clothing and luggage (traveling with kids

hotel is clean ..room service is good

breakfast was good in the morning

kids noisily running around in halls at all hours

staff was friendly and accommodating. breakfast has great choices for everyone!

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

reserved a room for 2 adults with kids and got a king bed and nothing else

the open pool is wonderful too

all the hallways and elevator were wet from the kids running round-trip

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

good personal of a hotel, clean, warm and very good breakfast

well equipped gym and pool

parking and ev charger

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly at all time

used a room with a kitchen and a table

dirty bathroom with rusted shower bar no assistance with luggage

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

awesome gym , with full amenity

bed so comfortable. glen bar excellent service and food

the room is spacious and comfortable the gym is well

use of the gym next door convenient bus to/from nyc

terrific gym, nice breakfast

no bar or food!!!!

very nice new hotel with a shuttle to laguardia.

nice gym

location and cleanliness and shuttle service to airport

the pool and gym was nice.

bathroom door was dirty. gym was not available for the whole trip

mandated vaccine passports to enter bar area

nice gym. friendly staff. room was big by new york standards.

staff, location, room, the breakfast bar all exceeded expectations.

location, the gym, the front desk. staff was very nice and helpful.

the room was very modern and had a beautiful spa tub.

location and shuttle to spa castle

they have a rooftop bar and you can order food as well

the staff and bar on the rooftop c:

the rooftop bar was closed but the oo lounge was great.

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

magna restaurant has a bomb breakfast

to lga great choice for late arrival and international flight the next day

think that it should be advertised that the breakfast buffet is not included

fun to have a bar and pool table to relax at and the food was good too

i appreciated the quality of the furnishings and convenience of the bar and grill

shuttle service from airport was a plus

the barman was excellent. beds comfortable and the gym clean and big enough

very convenient to have the restaurant and bar on premises

expected room service to be available. front desk said

fitness center did not feel like a safe environment

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like turkey bacon

breakfast not included due to cov 19

i also like that parking space is large and reliable

cleanliness, friendly staff, yummy breakfast

the next day i asked for a breakfast item on the menu, they did not have it either

there is a gym and outdoor patio to view nyc skyline

gym was very handy, also clean

no sufficient food selection and only a scant breakfast