no capacity issues with the gym

we were able to early check in and late check out

unable to accommodate a late check out until the morning of

on vacation with my kids seven of them but the pool was closed

chose this hotel for the pool, so the kids could splash around in the evening

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their young children

wish there is one outdoor pool where kids could use as well

parking lots are very tight

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

perfect place for family! the little kids loved it, so did our parents.

my 16th years old girls couldn't go to the pool do to new rules

the pool was closed. with covid restrictions being lifted, the pool should've been open.

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

me and my kids loved it

the eatery & bar were nice

they didn't bother but there appearance and in front of kids not a good look

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

the lady who took our order at the bistro bar was very accommodating to my daughter; finding a kid-friendly menu option

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

the location was great and the breakfast was really good. my kids and i had fun making waffles!

the pool and gym not being opened as well as the to-go breakfast bags

nothing the kids from above me were a little noisy but their kids it doesn't bother me.

in hallways plastic bags looked like someone left laundry in halls as well

enjoyed breakfast which did not consist of all starchy food

the pool is in need of a deep cleaning

lol i walk up to the bar and got one

cleanliness, the pool was down when we arrived, not a great gym and food cost wasn t

patio was a nice feature and my kids loved the indoor pool

dirty -room smelled like smoke {we bought air freshener to plug in} -wallpaper was peeling -daily room service was not provided or offered -hall carpets were worn and rumpled -walls in halls need

the wet bar should have glasses if someone wants a drink

there still could’ve been a buffet made available instead of a granola bar and small muffin

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed both nights people smoking in the hall

the breakfast was great

nice bar ok the evening and really enjoyed the layout of the room

room and bathroom clean, view very good, parking excellent, shopping s very near

kids enjoyed pool with friends

no bar no pool

great room service

kids running and yelling in hall way late at night when trying to rest

laundry facilities

kids doing cannon balls and throwing footballs

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

the gym was of a good size with numerous machines and weights

location was great for visiting and rooms nice. gym was awesome

check in was pleasant staff very helpful offered late check out

clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

clean, comfortable, quiet. nice bar in lobby area.

gym was very safely set up

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

group of kids hanging out in the property around mid

there a cvs not far a bar also walking distance a gym up the ill

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

the breakfast selection was not that great but we managed with it.

didn’t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

pool view

the breakfast was great

pick this location because of work and the outside pool

location ,staff laundry room

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

was great i liked the fact that there are laundry facilities there that are 24hrs

staff is polite & friendly, hotel is clean & there is laundry on the premises

no kitchen supplies

not very good breakfast; soft bed; some rooms inaccessible from lobby.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

need more breakfast option, like waffles

breakfast was terrible with no staff on hand, no hot food and awful coffee

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

rooms are not the cleanest bar was closed

my free complimentary breakfast, i was harrassed and warn that i was not able to take my food out which was a cup of

free breakfast and wifi

expired yogurt for breakfast and got my kids sick

they could convert some of the parking spaces

there is no pool, no gym, no restaurant or bar

they even have a gym (which i did not use)

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

gym could be better appointment

there was a gym

was great except for the breakfast

breakfast was great

bed & breakfast

the pool for the kids

also, the laundry facility consists of only 1 washing machine

kids enjoyed the pool, until 10pm a plus

that the restaurant and bar weren’t allowed to be open. not their fault.

think the pool area could use a bathroom, would definitely make going to the bathroom easier than running

the pool appeared very cloudy

surprised at the size of the accommodation, full kitchen, large bath.

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

pool and gym were both great

hotel very clean staff was very nice. breakfast was great

excellent customer from the front desk staff and the server that assist with breakfast.

location, cleanliness, gym, breakfast all great.

would have preferred better breakfast options

pull out style bed was very nice for the kids

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

i was hoping that they have functional pool. kids were expecting

lovely hotel, very large suite, breakfast was great

spacious in living and bedroom and breakfast was excellent

breakfast was sufficient

breakfast was ok

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

clean large room quite modern indoor pool excellent spa

pool, bathroom

really liked the gym and the bathroom

wifi excellent

clean, nice accomodation, gym and restaurants and food market close to the hotel.

the gym and small shops in the area compliment the hotel's amenities

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially helpful for families with kid

kitchen closes way too early on a saturday night

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

need to request room service

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

excellent hotel with a great pool, nice room and great breakfast!

breakfast coffee. it should taste better and have bigger cups

breakfast was great, omelets, sausage, bacon, waffles, and many other items to choose from.

we had to leave early before breakfast but i suspect it was good

breakfast to go bags were good considering our safety concerns during covid

breakfast is very good as well

breakfast was too early, kinda pricey- no discounts

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

i saw a coachroach in the hotel laundry room

they have a bar, kitchenette , snack bar and a area where you can eat

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

the restaurant / bar was hosting a disco night that even guests had to pay to attend

breakfast buffet vouchers for

the bar and restaurant were closed

staff was very friendly and the morning breakfast was wonderful

it had what i needed for the one night with my kids

parking good

modern, pool, bar , room, clean , love this hotel

great service, our small dogs were welcome. great for families with kids.

the food is good. the first night i was there they did not habe any room service available.

early check in was no problem

convenience to our location for weekend and fab pool for kids

had room service for breakfast

wedding took up the whole lobby and entire to the pool area

m, swimming pool, locker, hallway

very friendly especially guy in bar on monday 16th jan

was filthy and outdoor pool remains closed (receptionist could not explain why, given the indoor gym is open)

food is available from the bar on site, but they close relatively early if you want to have dinner later

the grounds provide plenty of activites: pool, gym, and barbeque facilities

maybe just no indoor pool but everything was great and exceptional staff!!

spacious suite; excellent breakfast; very clean facilities

a touch more shoveling on the sidewalk that went out to the parking lot to the left would have been perfect

our kids had a blast

changed with kids and told staff who got it changed later

kids were thrilled

our room service orders got messed up a few times but nothing that was a really big deal.

breakfast was not an option. at least free breakfast was not offered.

no food or room service in the entire hotel monday thru friday.

ean and great) restaurant & bar

customer service from check-in to check-out

room service was really good

pool closed.

friendly staff, like the late check out, roomy suite.

breakfast in the morning was basic but perfect for what i needed

the pool

great staff and loved the breakfast

breakfast was great

clean, simple, quick, nice personel, good breakfast

was very clean with perfect breakfast

breakfast was great

building, room, breakfast area

included parking and breakfast. excellent hit shower.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no toilet paper it was

loved the spa tub in the room free breakfast was great

loved the breakfast

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

the restaurant is poor and the bar is a counter top

pool on the inside

to have a drink at the bar

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other lower budget sister

clean pool and spa

no room service even it was requested several times.

nice breakfast, clean rooms, pool

to exit parking lot

hard to get in and out of hotel parking lot due to traffic congestion.

peace and quiet and location,late check out awesome

i liked that the hotel had a fitness room and a pool

the pool

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods and a dishwasher

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access open 12h per day, microwave, refrigerator, iron, lock ud83dudd10 closet, sink, tv

like the fact that the pool closed early, was there for one night and by the time i checked in it was closed

a little wider variety for breakfast...maybe bagels or english muffins instead of 3 breads...

breakfast area was tiny

the laundry facilities detergent dispenser didn’t work and ate my money

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

early breakfast time

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

the wifi was terrible and the carpet didn't look clean.

pool, room, location

breakfast in the mornings clean rooms comfortable beds

the location, indoor outdoor pool and the bed was comfortable .

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

it rained the day before wish the pool water was slightly warmer

everthing the pool,bar

close to shopping at montvale and wagmen’s supermarket, nice staff and next door access to life gym ( the best if you did not see

we didn’t use gym or laundry but they were really nice and big

i liked that the room had a kitchen in it.

it’s convenience and close to all the places it had free laundry.

spacious and clean with friendly and accommodating staff. free laundry is convenient.

room very clean what i expected had a kitchen bed very comfortable

great restaurant and bar as

the fitness room looked really nice, and the onsite laundry was an added bonus

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

the fitness room looked really nice, and the onsite laundry was an added bonus

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

nice gym

free parking and wifi

a small pool for the kids

i know it has become standard but i always appreciate having free wifi included in my stay

know that s covid related but other hotels have it), had to get a new tv remote

the fact that it has a pool and hot breakfast really helped

it was nice with a great breakfast

clean and good gym

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

pool could’ve been warmer and more towels

new clean and interior design beautiful. restaurant and bar connected to hotel.

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

breakfast was perfect. location very quiet

only complaint is that the website advertised a breakfast bar however it was not open

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

clean, good breakfast, good coffee

everything was good unfortunately i missed breakfast

also the breakfast was mid real regular

the fact that they have breakfast available

the amount of options they have for breakfast was a pleasant

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the room next to me kept making loud noises and the kids kept open and slamming the door

love the late check out

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

pricing at the bar and bistro

bad service customer service, bar service

unfortunately there were some renovation works so didn't hsve access to their gym

the only thing i was not happy about, was the bar was not open

kitchen was sufficiently stocked with utensils and appliances

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

breakfast is ok for me but could be better in terms of the quality of products

they had obviously not gone through the laundry

like the breakfast they should be a little bit more for other people like kids

happy that i could do laundry on the 5th floor at very reasonable price

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

a small laundry room and the fitness room did serve the purpose

comfortable accommodations. great fitness facilities.

flash and new decor, lobby and gym and bar all looked great

gym is good enough

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

the gym was decent, the tv in the room had a good selection

i wish the bar at the hotel would of opened earlier.

room very big. i don't use shuttle. the location was good for the competition.

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

there breakfast is delicious, it makes up for the pool and gym being closed.

then was told to wait while room service came back from lunch

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

too many people in the pool

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

too bad that covid has affected the morning breakfast

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

weekends kids ride free

free breakfast had alot of variety of food

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely stay there again and

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

went to spend a nice night with my fiancé away from the kids

terrific gym, nice breakfast

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

the room is spacious and comfortable the gym is well

love the water bar downstairs the property is just beautiful

use of the gym next door convenient bus to/from nyc

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

large rooms. bed were comfortable. good selection for free breakfast

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

room was spacious, and breakfast was good

the tv couldn t mirror quickly and kept disconnecting to wifi.

the no wifi services

the free parking

it waz ok for the price pretty clean but the wifi does not work

bathroom floods while taking a shower wifi didn't work

great breakfast

breakfast perfect, good location, room clean.

we arrived early and were pleasantly greeted and allowed to early check in

simple but very good and tasty breakfast

breakfast and cleanliness of the hotel

room was clean very nice staff nice business center and gym

there is a gym on 0 floor

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

room is clean. staff are nice. gym is good. location is good.

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

it was too noisy wifi was very poor

the walls were gross and the rooms phone for room service did not work

mouse

free parking. wifi. and t.v.

great service, safe parking, great room temperature ....

clean and quiet. also, a very good breakfast.

location. buffet breakfast

enjoyed staying at the residence and having that kitchenette; makes things so much better

no gym no free breakfast etc

the pool and sitting area was just the right size

maybe more options at breakfast, but coffee was great

maybe a coin machine for laundry

the ability to do laundry and vending machine although it had little selection.

love having the kitchen available

the kitchen! convenience to shopping.

incredible breakfast!

the breakfast is really good. there are many choices.

breakfast adequate, did not spend much time at hotel and did not use gym.

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

people are rude knowing kids stay there too

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

desk really good, i request early check in and she help me , and its really pet friendly hotel

specifically chose the hotel because it has a swimming pool

the pool awesome

i like the fact that you had a little bar and i love your standards and rules

the breakfast was also quite decent. helpful and responsive staff.

breakfast was wonderful

decor, breakfast, large tv, iron and ironing board, ample electrical sockets, hotel staff, soap and lotion

breakfast was great and the location was central and close to the train station

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

not worth your money especially when early in the am you hear kids running up & down the hall

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

not good for kids

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

location breakfast can do much much better 6 out of 10

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

for breakfast having savory options could be nice

only breakfast did not had to much