we really would have been able to use the pool. we were disappointed it was closed.

and we had ants in our kitchen area

clean and quiet. also, a very good breakfast.

rooms were well equipped and clean, there was a great selection of food for breakfast

room was comfortable. the kitchen was nice.

breakfast was available

having the kitchenette and that they had pots

a better breakfast, more comfortable beds.

coffee was horrible. breakfast area was a mess.

maybe more options at breakfast, but coffee was great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically leaning on our table as we ate

the place was clean and the staff were helpful and nice. the pool was nice and warm

love the room and hotel. bar and staff were great.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

to relax, i put the do not disturb sign on the door, and room service did not knock

nice lobby & good fitness room.

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast was excellent as well

breakfast was even great

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

the breakfast offered was great

the fitness room was closed

they should put a bar in the shower for seniors.

front desk staff could have told me that there was no breakfast or fitness center when i checked in☹️ since the website said

spa tub in room

restaurant and bar connected.

the pool was closed but due to coronavirus i get it.

beautiful garden and pool area

very clean, excellent staff and great breakfast.

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

the gym was too hot

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

free breakfast, comfy beds, quiet and easy, free safe parking

i loved the room and the breakfast was terrific.

the pool was broken. the gym was set to 82 degrees. the rest was good

very clean and spacious, staff is very polite. decent breakfast

breakfast was ok not many varieties

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

better breakfast options

the included breakfast was also well provisioned

clean, great location, tasty breakfast, cute pool and very very comfortable

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

i like the pool the gym room and the cafeteria the bar section

it was nice with a great breakfast

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

plenty of parking

beautiful exterior. nice pool.

elevator was grimy and slow, the bar needs a bit of music

my love the pool area.

the high point of our one-day visit was dinner at the bar

new clean and interior design beautiful. restaurant and bar connected to hotel.

breakfast was perfect. location very quiet

breakfast & lounge

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

cleanliness and the quality of the room. breakfast was very good as well.

lighting is very dark, center of parking lot was bright

their gym and pool were closed due to covid

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

parking: i waited 40 minutes for a parking spot on arrival

maybe more of a selection for breakfast

they had a lot of options for breakfast and everything tasted good

i also appreciated the coffee, hot water, and pastries for breakfast

you can do laundry there, costing 2 dollars each to wash and dry

excellent breakfast, staff was very helpful in us finding a restaurant.

good breakfast. very clean and comfortable.

gym with new equipment

the pool was clean and the kids had a blast

plenty of free parking

their pool is a decent size and our kids had a blast

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

the indoor pool was the perfect place for the e kids to splash around.

great small gym with water towels and yoga mat

this was a very friendly hotel. the kids loved the pool and fireplace.

and more equipment in the gym like cables

from the welcome, to the comfortable rooms, to the well-equipped gym, to the refreshments and meals, everything is always top

our breakfast wasn’t included.

stunning lobby and nice bar restaurant and room service on

friendly staff and great facilities! lived the patio and the gym

the quiet! no kids running down the halls.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

room and room amenities were great. breakfast was a disappointment.

the continental breakfast was not the best but will suffice

the laundry facilities detergent dispenser didn’t work and ate my money

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

quiet & spacious business center & pool

which had a swimming pool within the hotel premises

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

nothing. well, if the breakfast bar was open

wish that there was a way to inform guests that the pool was out of commission

parking is easy

pool is very small

hard to get in and out of hotel parking lot due to traffic congestion.

peace and quiet and location,late check out awesome

was able to accomplish a swiomming trip with my 4yr old daughter and we had the pool all to ourselves

very safe zone for kids and elderly

i only used the hotel bar and restaurant for one drink

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

the best part of my stay was the fact i got late check out.

love the late check out

the next day i realized it might have been one of the kids staying at the hotel

clean good service. front desk guy is awesome always accommodates me and my kids.

i think this location advertised an outdoor pool, but i didn't see one

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service breakfast room is messy and not clean but coffee is ok

i enjoyed the breakfast

free laundry

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

provide lighter dumbbells at the gym.

close to shopping, big rooms, kitchen, staff

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i did the

the pool area was never crowded, and the water temperature was perfect

breakfast was grab and go

the breakfast and pool room was neat and clean

the gym had really expensive equipment

facility- large modern room with complete kitchen, office, sitting area in a beautiful room, great common facilities (indoor and out)

staff was efficient and nice, accomodating for our two young kids

gym could be better

and gym activities open not to much to do

our stay was awesome. place was clean, room was perfect and the pool was amazing.

coke the first night and sour cream the

pool is closed.

the pool was not available

the breakfast ( 6 to 10am) was fantastic with lots of fresh choices

included breakfast and gym

specifically chose the hotel because it has a swimming pool

it did not feel safe and comfortable for family with young kids

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

the cleanliness and the delicious breakfast.

got us late breakfast before we left

they did give a bag with fruit, water and fruit bar which was very much appreciated

room was clean and good, breakfast location

place for families with kids

there's a gym, breakfast, and the staff is responsive

breakfast was amazing

breakfast was really good. the hot tub and the pool was excellent.

well, breakfast was good. kept running out of food.

i like the buffet breakfast. needs more options

breakfast can use a little more options

cleanliness and breakfast was great

food was good at the bar and grill

we were welcomed with joy and extremely taken care of at the bar and front desk

clean and convenient. nice that’s there was a bar in the lobby to unwind.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool,

the swimming pool was fun for my families! we were here for a hockey event.

kitchen and bathroom were not wiped down entirely

the pool could have been a bit cleaner.

the gym was awesome

was good for or family, business, golf

the bar closed at 10 pm on new years eve!!

they even have a gym (which i did not use)

there was a gym

gym could be better appointment

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there is no pool, no gym, no restaurant or bar

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

the pool and gym was open

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

they gave me an early check in

gym

initially gave me a room that wasn t cleaned

eddie was so sweet & friendly to my kids & i

the parking was full so i had to walk too far to park a car.

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

very clean staff was extremely helpful loved the 12 th floor bar and restaurant.

we loved the spa tub

room had a heart shaped spa bath tub

early check in was no problem

95, kids under $8

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

the bar and restaurant were closed

breakfast buffet vouchers for

the breakfast is good and the lady who served the food for us was so polite

and i’m not the only one we all feel like we deserve a way better tasting fresher fuller free breakfast

the room service never answered the phone and there is no

the decor, the room overlooking the cemetery pool rules we not for everyone

modern, pool, bar , room, clean , love this hotel

my kids and zi couldn’t sleep

clean, nice breakfast, and pet friendly

one entrance is through the burger king parking lot and is not marked

hotel was clean and breakfast was fine

very clean room and all the essentials, excellent wifi

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the eggs ran out and the kitchen attendant was watching tv - the eggs

night manager allowed peoples kids to run up and down hallways making noise and banging walls

didn’t like the fact that i was with my kids and my children’s mom and they told me i couldn’t pay with my credit card while using her

went for the weekend and took the kids to dreamworks water park and nickelodeon theme park

weekend breakfast is great

the bed was excellent, i love that we can make our own waffles, breakfast was delicious

more breakfast selections

people smoking at the entries, hallways smells pot. the bar was only 1 day a week open

didn't have hot breakfast.

pool was closed (not a big deal) no elevators again, not a big deal)

location ,breakfast

our room was very nice, the staff were great, and the bar was great!

the bar was amazing

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the breakfast was very sad compared to what we thought

great breakfast.

breakfast was good. front desk staff was rude

good breakfast. great location.

complimentary breakfast is delicious and a huge variety of breakfast items

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

clean, new, nice gym, good breakfast

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

rolling table, the office chair, the kitchen, the living room area, the space well laid out

the parking lot has a lot of spots

the pool for the kids was a plus

no water bottles, no pool, no room service , no one cleaned the rooms.

able to order movies, no room service

the fact that it has a pool and hot breakfast really helped

fortunately the college-kids werd not too loud

bar area was closed besides for breakfast.

clean, staff very professional and courteous, great pool.

breakfast buffet was $16/person.

comfortable rooms, beautiful pool and outdoor space, easy check in/out and coffee in the lobby.

the cops are just lurking around harassing people around the parking lot

parking is alright

parking!

the pool was closed maintenance coming to change battery on smoke detector

the other room downstairs kept calling her child the mf word and all these parents left their kids in the room to walk around the lobby to get coffee etc and at nighttime they were partying in

location is ok with the mini golf and range nearby

i booked my stay for (10/10-14/2024 there was two false things online no kitchen , no breakfast at this location

stay at that hotel frequently in the past and requested a late check out 12:00 the front desk person that i before said that would be fine the next day that

awesome gym , with full amenity

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

bed so comfortable. glen bar excellent service and food

use of the gym next door convenient bus to/from nyc

terrific gym, nice breakfast

better than where we been going breakfast, the pool, gym excellent

good. doing breakfast offer turkey or beef products i don’t eat pork

parking garage, location to nyc, clean, breakfast, pool and gym

it was not possible to get into the pool

the evening soup and salad bar was great

ev charging free breakfaststarbucks nearby

it was a great place to take our kids for their birthday weekend

second leg of our stay some kids were running through the hallway

the food was good, the room was spacious and my family loved it. the pool was nice and warm

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

it was perfect, spacious, clean and in a good location. breakfast was good.

the breakfast was good

the breakfast was great!!!

clean, gym was nice

pool smelled like too much chlorine for a salt pool

they didn't bother but there appearance and in front of kids not a good look

amazing gym! great amenities such as microwave and large fridge, also nice big showers

not much choices and not kids friendly

we had to go and get towels from the gym

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

breakfast could start at 6am. and pool opens at 5pm

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

the beds are comfortable and the breakfast is good

there is a gym, a swimming pool and a jacuzzi

rooms were clean and comfy. breakfast was awesome good

the gym did not have any wipes/sanitizer to wipe equipment down

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

the gym

the pool was too small

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and swimming the room gets messy fast and the towels run out

ice machine non-functioning and no laundry bag in closet.

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

in hallways plastic bags looked like someone left laundry in halls as well

that the bar was closed & you couldn’t get a meal in the restaurant , very disappointed

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm as

breakfast could use a huge improvement

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

breakfast is too simple.

late check out

not a good breakfast too

room service did not service our room, breakfast was good but very expensive

also should have considerations for people with kids they place me like 6/7 minutes away from the pool within the building, but had to walk all the

clean, pleasant, comfortable, ample parking, decent food, nice staff.

me like 6/7 minutes away from the pool within the building, but had to walk all the time from gym/pool to the opposite side

lots of space to walk around and for my kids to run

i had to walk through the parking lot through wendy’s with my family which included my two kids

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

kitchen is well equipped if your staying for a week or longer it could be home away from home

it was alright didn’t like the pool was not working.

breakfast, pool, the whole place was amazing

we didn t get down for breakfast, but they always had coffee on hand, and it was good and needed

room service was ok, breakfast was very good

office clean , room clean and stuff free breakfast

friendly staff. quick check-in. decent breakfast.

the back view of just the parking lot. however it was huge

parking - had to valet - no other options due to so busy

parking lots are very tight

it offered outdoor fitness as the gym was closed due to covid-19

we weren t even told that there was a bar hut at the pool

noise coming from kids jumping on their bed at 7am the level above us....

my kids was extremely heartbroken about that

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

bar in the lobby restaurant on site

gym

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very disappointed

the indoor pool could've used a heater

the hotel had a decent restaurant and bar down stairs

parking for my big truck and trailer.

no wifi where we ate in the restuarant

there was a lot of snow on the ground yet only one shoveled area to get from parking lot to sidewalk that was not immediately visible, nor in a convenient place

advertise a swimming pool and a breakfast bar neither one is open you don't find out until you check in so coming all the way from

i was shocked to get a $100 bar tab

disappointed that the gym and pool were closed

the pool and gym was closed the whole time

you 'gym' could have some updated cardio equimpment

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the amenities such as the available gym, the bar/restaurant menu/food were great as well

the breakfast was great, enjoyed the variety that the kitchen was coming up with every morning

the night staff at the bar were very friendly and very accommodating

free ev charging was great, convenient, and a lifesaver (perhaps the best part of the stay)

food for breakfast wasn't amazing, but there were plenty of options

probably need to equip the gym better and consider water as a value add service

the room service was great

slow wifi..

the room service didn t come and clean the room

parking was limited and areas of the lot were not well lit at night

the view is amazing , the little breakfast was very thoughtful .

not very good breakfast; soft bed; some rooms inaccessible from lobby.

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

need more breakfast option, like waffles

location is okay not the greatest breakfast okay not the greatest service okay not top notch

guest received tickets for drinks at the bar and also a hot breakfast in the morning

bed really comfortable, friendly staff, continental breakfast was also good.

the wifi was not good at all

the bar service is excellent too

no surveillance need cameras outside the parking lot

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

room very big. i don't use shuttle. the location was good for the competition.

easy parking just a few steps from the front lob

the shuttle service

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

the bar and lounge and breakfast. the staff was awesome.

the ours the bar was open (no coffee after 9:30?)

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing those two stood out gina actually went

need to put the name of the hotel on the shuttle

free shuttle excellent breakfast

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

nice gym

the gym was not only too small but none of the machines were working

facilities - a gym, a swimming pool, availability of a washing machine

no hot breakfast

the kids loved it

maybe it's because there seemed to be a lot of kids around

truck parking

the breakfast has great selection of food

rooms were up to the mark and they also gave complementary breakfast.

self serve breakfast as much as you can eat …

the breakfast area was way to small

the yummy breakfast:) and 24 he open gym

complimentary breakfast

i loved the pool, free breakfast, location and amazing staff

excellent service. great breakfast. amazing staff

the hotel was clean and the breakfast area had a lot of options

the indoor pool capped off our night of visiting to relax and unwind with the kids

kids running and yelling in hall way late at night when trying to rest

staff was very friendly, the bed was so comfortable & the pool is such a plus

the hot tub & pool

pool was not open but it is ok

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home that

my 4 kids and i loved the spacious suite we got

the pool was clean and the breakfast was spot on

having the knowledge of surrounding area complimentary light evening meal chess board pool / fitness centre

the room is spacious and i love that it has a microwave & little kitchen

breakfast was well stocked and tasty

breakfast options weren’t that broad

the breakfast, and all the services

breakfast was a little light but it was tasty

breakfast crew kept things well stocked

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

the suites. stove, fridge, gym

i was looking for a full kitchen and it definitely delivered i was looking for a full kitchen and it definitely delivered

staff, lots of variety for breakfast and very accommodating to requests

was great i was so happy that it was comfortable and clean and exactly what i wanted to have a kids

location was great for visiting and rooms nice. gym was awesome

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

room was spotless enjoyed bar area

way too many kids in pool and hot tub

a cute little gym also

everything was great from the pool to the breakfast in the morning.

the pool wasn't open

the ice machine didn’t work on our floor and the pool was closed.

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

breakfast area so clean and fresh

that’s why we picked this hotel so the kids could swim

we didnt check out the pool but we are excited to stay there again since we have family in the area

staff rooms breakfast laundry

the breakfast