staff is wonderful but most of all the complimentary breakfast was exemplary

next time i will def try out the bar selection in the lobby

very friendly staff all round from the front desk, kitchen staff and housekeeping

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

the men’s toilet by the gym nasty

everything the breakfast the room was clean it was amazing i never stay in the place like that

the breakfast part should of much better choice like years gone by.

the spa bath

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

breakfast was a plus and the staff was excellent!

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

beds were nice staff was friendly pool was warm for kids to swim

laundry room and bed comfortable

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

was great except for the breakfast

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified people were running up and down the hall it was a

breakfast was great, room clean and quiet!

the parking and restaurant

facilities were good, had access to the gym which was good

breakfast was terrible with no staff on hand, no hot food and awful coffee

they could add some protein like eggs for breakfast

the complimentary breakfast did not offer eggs. it did not have face towels.

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

pleasant staff allowed for early check in. room was decent

i was hoping that they have functional pool. kids were expecting

gym small but pleasant and parking was good

don’t clean up around the mom's with small kids

would have preferred better breakfast options

breakfast was relatively simple but full of options

location is awesome, kitchen in room

prepared my own breakfast

pool is outdoor on 10th floor

i would definitely stay there again:) also, free hot breakfast

the friendly staff and immaculate condition of the room. the breakfast was good, too!

the breakfast was delicious and every day there was something different to

breakfast was great

breakfast was great

good breakfast, caring and friendly staff to meet your needs

morning breakfast and quiet place

the on-site bar was open late, which is great for late arrivals

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

charges you an additional $16/night

we asked for room service no one came

free continental breakfast availability. free airport shuttle service.

printers and computer, there an indoor pool and workout room

pretty good,relax,clean the indoor pool really help when you have kids or if you just want to have peace

it was great, nice and quiet, very new place, super comfy bed and pillows, and great breakfast included

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

clean, near my kids’ college

only that the pool wasn't open but with covid maybe it's better

breakfast, pool costumer service

many times didn't have yogurt, or milk for the kids

customer service the room and the breakfast

the cleanliness and laundry site

had mistakenly thought breakfast bar was included

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

my kids wanna swim about noon time but it was

in particular, gym, pool, laundry were all great

location but my husband and i were going away for the weekend to escape the kids so we brought everything we would need

kitchen was sufficiently stocked with utensils and appliances

small gym but totally fine, and great breakfast

the room was very spacious and the complimentary breakfast was the best i’ve ever had.

unfortunately there were some renovation works so didn't hsve access to their gym

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

the amount of options they have for breakfast was a pleasant

breakfast exceeded expectations. staff friendly and helpful.

our socks became like really dirty quickly, and the breakfast was not edible

breakfast included

breakfast included..

wifi didn't work

there was roaches and the wifi doesn t work. they need to fix this whole thing

on site free parking, and handicapped room on 1st floor.

free parking. wifi. and t.v.

to clean, bugs, no wifi, staff can't understand simple instructions and key card never worked had to get new key card

not good for kids

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

too many young kids hang out there. one night 3 guys knocked on my door looking for a party.

great design, comfy beds, great gym

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

the gym was decent, the tv in the room had a good selection

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

no gym

we were able to early check in and late check out

a limited continental breakfast would have been nice. kids should been able to eat free.

my kids was extremely heartbroken about that

on vacation with my kids seven of them but the pool was closed

the breakfast was also quite decent. helpful and responsive staff.

staff is nice and they have breakfast

breakfast area can use a second waffle machine and include more items in the breakfast

breakfast was great and the location was central and close to the train station

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

blanket had a burn in it, floors were dirty

bathroom floods while taking a shower wifi didn't work

no wifi

parking and convenient location

d to call room service), door had no lock, tv wasn t properly mounted, amongst other things

breakfast and cleanliness of the hotel

great breakfast

simple but very good and tasty breakfast

breakfast was excellent

the breakfast is always served hot. staff always greet you with a smile.

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

it was good! gym was perfect for me. great size. the

room is clean. staff are nice. gym is good. location is good.

there is a gym on 0 floor

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

breakfast

maybe another or more options of breakfast

basic breakfast but it was ok

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

we had to take an uber from the bus stop with 3 kids

laundry room pay method.

happy that i could do laundry on the 5th floor at very reasonable price

they had obviously not gone through the laundry

great breakfast clean rooms great location.

main areas of the hotel aren't particularly inviting and the gym was too warm and the water cooler didn't have cold water

only to find out that they rent out the pool out to a kids camp and we could not use it

food is good, plus the room service is pretty quick

well kept spacious quiet comfortable bed helpful staff free parking and wifi

i had to ask for the room to be cleaned, and guess what, the room wasn’t vacuumed, i have 2 kids so there were snack crumbs in some areas, and instead of cleaning under the sink, they hid it

pillows were amazing, the parking was great

breakfast not included garbage under bed some room service absence

they allowed a late check out so that i could fit an unexpected call

liked everything abt the stay except when we requested things from room service we didn t get them

shuttle service to manhattan is totally worth it

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn’t sleep one night it was 1 am and i kept hearing banging and i ask for assistance

could have a more variety of breakfast options

loved this hotel - the opera house hotel is a hidden gym in the bronx new york area

free parking, free gym access, free breakfast, and room was very good

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for a fee, like wifi

gym lacked enough equipment

nice hotel with super sweet staff, great breakfast, small gym area, free drinking water taps, yankees stadium in 1,5 km away

breakfast could be better. lol

would definitely recommend a snack bar but there was a convenient store a block away so it wasn’t that bad

environment was amazing the staff the bar in the back food and music

the only thing that needs work is the breakfast n the gym.. other then that all was good.

the kids enjoyed it and their freedomud83dude44ud83dude04 overall yes we will return

was pretty on schedule,they could have been more lenient in timings especially for those having kids

should be more options for breakfast, the eggs and sausages tasted horrible and my kids refused to eat them

i like the lobby and the breakfast and the gym was nice

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

gym was good, and room was clean.

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

emailed the property several times regarding an early check in they responded and i confirmed the time

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge, building happening early in the morning next door, loud neighbors with no front desk to

well equipped gym and pool

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

parking garage, location to nyc, clean, breakfast, pool and gym

the pool needed a little more tending to but it was still fun for the kids

too many people in the pool

love the pool, because my kids were able to swim

free breakfast had alot of variety of food

was smaller than it looked in the photos and breakfast wasn’t great but neither were an

the breakfast menu was very rich in variety and the food was delicious

parking and ev charger

the room is spacious and comfortable the gym is well

use of the gym next door convenient bus to/from nyc

awesome gym , with full amenity

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

love the water bar downstairs the property is just beautiful

the staff are not friendly, especially to kids.

it was new and the bar area was very nice. i could see the city from my room.

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made me not want to go home

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

didn't like that there wasn't a restaurant in the building; however, there is a breakfast bar and during a finite period of time in the early morning, staff will make sandwiches

beds, gym

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

love the bar and feel of community in harlem

the gym is ok, nice equipments

the parking area is supposed to be exclusively for hotel guests, not for laundry services

close to allot of stuff laundry rite next door best buffet a block away

free parking

but there is a laundry mat next door so parking can be challenging

staff was very helpful, the parking lot always had available spots, and the room was comfortable

breakfast was great

location for my needs (i chose this facility because it's across a spa i went to)

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

coffee was good, didn’t eat anything as not a breakfast person

the breakfast was okay.

newly renovated with an airport shuttle was a huge bonus!

i was especially impressed with the bathroom and the spa like shower

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

not near 7th train and needs a free shuttle

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking distance to a nearby mall that had target and tjmax stores

wish they had bigger muffins or more breakfast

staff is very pleasant. laundry room is very nice.

no breakfast.

breakfast is not buffet as usual, but the hotel offers some snacks

breakfast could have been more nutritious.

did not get room service. staff not welcoming.

the bar was good atmosphere in property.

booked the room with wifi but my room didn't access to wifi

the pool is amazing

had been travelling all day and decided on room service

nice, attentive staff, comfortable & clean facility, good breakfast.

breakfast at the hotel was good

rooms were up to the mark and they also gave complementary breakfast.

breakfast may be improved

the breakfast has great selection of food

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

pool, bathroom

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially helpful for families with kid

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day in the

we love this place. our kids have a great time at the pool. the staff is always friendly.

we love this place. our kids have a great time at the pool. the staff is always friendly.

outdoor pool was a huge plus!

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

ample parking

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their young children

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

shared bathroom facilities but room had a full kitchen and nice tv which was great.

little kitchen which left us wanting for nothing

i loved having a kitchenette and used it for cooking dinner and breakfast

early check in was much appreciated

room nice a lot of space with a kitchen

there is a brand new laundry room with many machines

breakfast was not great but everything else was really good

spacious in living and bedroom and breakfast was excellent

lovely hotel, very large suite, breakfast was great

of the 3 treadmills weren't working) but front desk gave us planet fitness passes

gym equipment

couldn't have room service

the gym and small shops in the area compliment the hotel's amenities

the bar staff who gave me milk for my coffee in the room, thanks

the pool was amazing and so was the gym

the gym was not only too small but none of the machines were working

breakfast wasn’t as great as usual

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

hotel was extremely nice and it’s 10minutes from american dream , the pool was open just have to reserve a time slot that’s available

the breakfast needs improvement

was slightly disappointed with the tardiness of the shuttle

breakfast was very nice every day shuttle was very nice to the airport

i wanted accommodations that were close to the airport with shuttle service, comfortable bed and was clean

breakfast and the staff working there super kindly

excellent parking for a truck & trailer

:) 3) kids playing on the side of the road near the highway

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

there a cvs not far a bar also walking distance a gym up the ill

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

fun to have a bar and pool table to relax at and the food was good too

clean,convenient to lga with free shuttle service

good bar and restaurant if you can't be bothered venturing into manhattan

they have made a shuttle available for me

very convenient to have the restaurant and bar on premises

the price i paid, i expected way less then what i got, the room from the kitchen to the closet was beautiful

there's a shuttle to white plains but there's no real schedule & you have to call them to come pick you up

the coffee in the room was decent and the coffee at breakfast was very good

excellent accommodations! breakfast bar was delish! everyone was very friendly.

the pool wasn’t open

i would prefer a bit more breakfast options. like granola bars and yogurt. maybe even fruit.

comfortable bed,kitchenette & nice bathroom for handicap

they also have a little kitchen area in the bedroom stove ,microwave a fridge i liked it i didn’t use it but it’s very

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

refrigerator), warm it and have homemade dinner; followed the next morning by bacon and eggs for breakfast

the only complaint i had was they advertise a swimming pool and it was closed.

didn’t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

the pool was small

pool view

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

friendly staff and free shuttle to lga.

location to the airport ... convenience of bar and grill in main lobby...

gym was great bed very comfortable service and staff great location and parking great breakfast was

friendly staff and free shuttle to lga. nice gym.

free shuttle to lga. friendly staff and nice gym.

kitchen and bathroom were not wiped down entirely

the kitchenette lacked some utensils but it was easy enough to get some from the personnel.

the gym was awesome

there was only one person working the kitchen and he was trying his best

pool was closed which was disappointing since the reason for selecting marriott over other hotels

very accommodating and even offered late check out

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

excellent location, timely shuttles.

the location was great and the gym was nice.

parking out side pool was out side i have to walk from main door to another hotel to use the gym and pool was very cold out side and breakfast was bad staff in hotel not

plus - free shuttle to airport is offered

is a great hotel, comfortable rooms, nice breakfast, and a complimentary shuttle to the airport

the pool and spa area could have been open a little later.

shuttle was reasonalbly prompt, pool, sana, and hot tub were best i have seen in any hotel i have

kids running up and down 2nd floor at 12 midnight. probably late comers

kids were charged for breakfast although booked a room for 2 adults and 2

desk needs more attention wait i little longer then a expected and were mom with there kids while no one was attending

way too many kids in pool and hot tub

there kids were jumping in

laundry facilities

we booked a double bed room but was given a single bed room for four of my kids

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

lots of space to walk around and for my kids to run

we had no room service, no tea packets in the room

my only recommendations are towels available at the pool, sauna needs to be serviced in women s locker room, didn t get to enjoy it

balcony, large tv, safe, good room service.

website said they had a bar and restaurant but they did not have these

bed sheets had small holes in them, even after room service changed the sheets

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

lots of parking

parking for my 18 wheeler.

the person responsible for room service kept it tidy up to our expectations

you have to request room service 48 hours in advance

no pancakes or waffles were offered, so the kids were a little disappointed

the gym

there is no kettle in the kitchen but i managed to boil water in the microwave

room with kitchen and completed kitchen items, enough furniture, convenient shuttle service to the ferry,

there was a gym

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there was gym and pool also office. as well as an in-house market .

there is no pool, no gym, no restaurant or bar

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there's in house bar and restaurants

tv didn't work well, which is an issue with kids.

kids enjoyed pool with friends

they kids were very loud, disruptive

major pool updating needed

sign indicated it was for gym, water, couple snacks

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

that it was close to the gym, pharmacies, and food

appreciate the easy check in and fast responses, especially traveling with kids

gym has a few machines and in a very small

breakfast was 'great' had different type of food every morning.hotel room was immaculate'

shuttle available to take you into town

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

the laundry room was a few doors way from us and early in the morning we could hear every word they

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed both nights people smoking in the hall

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

no bar or food!!!!

prices at the little cafe bar in the front office could have been less expensive

absence of a bar and seems under staffed

very nice new hotel with a shuttle to laguardia.

we did use the gym however which was open

facility has a gym with a locker room, dry and steam sauna

the gym was well equipped

very comfy and having a laundry room down stairs was fantastic

a card-operated laundry in hotel next to the gym was a bonus and very clean

no free shuttle due to covid but website said it was still provided.

the breakfast and the gym

location and airport shuttle

they helped me plan out my visit, awesome breakfast each day

there is also no free parking and the gym is closed