the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

complaint was it was still hot in september and their pool and spa were closed

breakfast was so so. scrambled eggs were tasteless and bacon rubbery

cleanliness if the rooms and all kitchen amenities are available.

nice buffet breakfast that changed a little every day. sports court gym close to my relatives.

gym equipment did not work. hyatt should close the gym if all machines are not operational

enjoyed having a light dinner and drink at the bar with nice service and friendly staff

there is a gym and small inside pool that were open with some covid19 restrictions

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

the wifi

very poor wifi connection

wifi suck

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

room on the floor we were on is right on the parking lot

room service was excellent

vibe, design, amenities (gym accessible 24h, great restaurant on site). (+) gym bijou size but had what was needed as a (+)gym clean and comfortable room (+)good location to office in stamford. good amenities, restaurant, bar, gym, spa

the restaurant was excellent and the location the best, i stayed in a room facing the pool and it was wonderful

location, cleanliness, staff rooms, spa restaurant little coffe shop

clean large room quite modern indoor pool excellent spa

great location and pool was awesome!

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

the swimming pool and gym were a great addition.

no sponge provided in kitchenette

kitchen old and outdated and unclean. no kitchenware.

breakfast was not great but everything else was really good

there was a laundry in the building

location was great. apartment was large with full kitchen.

for my husband and i were already free so for our inconvenience they would pay for our two kids

is definitely a place to stay with kids, no rest for the weary

we also enjoyed the indoor pool with the kids

no breakfast was provided

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

the location and late check out

breakfast excellent front desk excellent housekeeping, chambermaid service quiet, fit my

my kids love it

staff were accommodating, friendly, and good with kids

not the most lovely people, and they always seem to have a pack of screaming kids

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

they have laundry facilities & location is good.

more breakfast

breakfast could be better

thank you for breakfast too

clean, quiet, spacious room, bathroom, and kitchenette

it had a full size fridge, and kitchenette

clean spacious rooms, beautiful pool, beach across the street as well

had a room with kitchen facilities.

lady at check in was very helpful and accommodating to my early check in need

the wifi was very complicated to join and i had to seek help from reception

gym and pool facilities were good and utilized during our stay

room service food was nasty

the strong odor of chlorine in the gym from the adjacent pool room.

elevators, water stains and chipping ceiling paint from a history of roof leaks, cleanliness of gym and pool areas), conference and events were at full tilt during my stay but staffing at the

we asked for room service no one came

you order room service it takes awhile for the food to come

arrived and wanted dinner but were told there was a party and we'd have to order room service

ean and great) restaurant & bar

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

they have a functioning outdoor pool

fitness center needs a face-lift

i requested a early check in due to a health condition and they knocked it out the park

clean room and bedding good hot and cold breakfast selection

very convenient to my son's apartment in stamford; love the breakfast.

the laundry facility was clean

breakfast was great

our room was very clean, comfortable beds, good breakfast, quiet

also a map of the shuttle stops would be nice

staff didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

the bar was great too

i liked the spacious room and large bed. the gym was nice as well.

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

good breakfast, caring and friendly staff to meet your needs

breakfast was great

was very clean with perfect breakfast

the hotel is clean and the breakfast is good

clean, simple, quick, nice personel, good breakfast

continental breakfast

our kids were hoping for pancakes or waffles

would have preferred better breakfast options

gym small but pleasant and parking was good

very comfortable room and bed, quiet, clean, excellent breakfast.

the restaurant has a wonderful bar and the food was excellent

the hot tub and pool were fabulous! good restaurant.

in the mini-bar, they had forgotten to stock it

pool a little small

there was a dirty washcloth in tub and an open bar of soap

the restaurant for breakfast, definitely the spa & the pool.

loved the pool, our kids loved the pool because it goes from indoors to out doors

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

there was even a spa and a transport agency within hotel premises

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location,

amazing rooms , lobby, staff , and breakfast!

amazing beds, super clean rooms, luxurious bathrooms, lovely staff, and hot breakfast included

kitchen was very modern and

breakfast at your location

i enjoyed the free breakfast too which included hot food options like eggs and salmon as well as the usual continental

would love if they offered a free breakfast bar in am

that this is major concern, but there was kids running around near the gazebo, screaming and hollering in the sound travels so much in the

room service did not change sheets or clean bathroom thoroughly

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

no pool onsite and breakfast was not good.

basics, no chicken and waffles here, and there isn't much in the way of groceries, with that nice kitchen

kitchen lacked toaster and at first refrigerator didn't work

we had a full kitchen, dining room, living room and a killer view

has a full kitchen if u wanna cook

staff was great, the location was perfect not too far from downtown, the pool and the fitness center were nice and clean the beds were comfy and the bartender was

) was very friendly, helped me with early check in and was a great representative of the hotel

they graciously provided us with a much needed early check in

no room service or coffee for second day

room service and hotel kitchen hours should be adjusted

breakfast is mostly fast food, carbs and sugar

we liked everything except breakfast.

gym equipment is outdated and run down

free parking, free wifi, free premium cable channels, continental breakfast (fruit, bagels, muffins, coffee, tea, cereal

gym needs improvement and they badly need to improve upon breakfast

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

:) 3) kids playing on the side of the road near the highway

group of kids hanging out in the property around mid

excellent parking for a truck & trailer

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

the free breakfast was only coffee and muffins, not a good selection

also it would be nice to be able to get a full kitchen set when requested

no kitchen supplies

was great i liked the fact that there are laundry facilities there that are 24hrs

the continental breakfast can be better.

the breakfast was delicious

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

the breakfast selection was not that great but we managed with it.

friendly staff, breakfast good, business center, good location

the only complaint i had was they advertise a swimming pool and it was closed.

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

pool and gym were both great

hotel very clean staff was very nice. breakfast was great

rooms, pool and gym area are clean along with the entire hotel

there's a gym, as well

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

please open the pool soon.

liked the pool and the gym

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

excellent value, comfortable and clean rooms with a delicious hot breakfast included

room was very spacious, clean & comfortable

spa tub was nice

free wifi

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

breakfast, wifi was pretty fast, easy place to get to, literally located right off the highway, gas

there were a quick option for the kids for breakfast continental breakfast would be great

breakfast and drinks at the bar were wildly

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or the parents not about the kids and pull of the pan so the

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

gym is perefect!

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

coronavirus limits of facility as far as breakfast options and no gym or pool

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

gym

no gym

the customer service was great from sign in to the bar i greatly appreciated it

one room did not have black or curtains so my kids got up way too early

very comfortable bed. nice coffee facilities in the room. gym was pretty good.

the hot tub & pool

we enjoyed getting starbucks for breakfast and buying a few groceries at the stores across the parking lot

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified people were running up and down the hall it was a

no surveillance need cameras outside the parking lot

convenient to the elevator, outside door, gym and bottled water

the food room was very small, for such a large size hotel there was only a small bar eating area

the parking and restaurant

the laundry room was a few doors way from us and early in the morning we could hear every word they

the wet bar should have glasses if someone wants a drink

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

shuttle to train station was nice but they need a better way to call for a shuttle back to the

floor by the laundry

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

the view is amazing , the little breakfast was very thoughtful .

breakfast was terrible with no staff on hand, no hot food and awful coffee

there was no protein at breakfast. even peanut butter for the bagel would do.

breakfast is good! the people here are good and kind.

the ours the bar was open (no coffee after 9:30?)

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

check in was pleasant staff very helpful offered late check out

i like the little bar that you had in your lobby and the staff was awesome

very nice indoor pool and gym as well as a great outdoor sitting area

breakfast to go bags were good considering our safety concerns during covid

comfortable sparkling clean, near good restaurant for dinner and diner for breakfast.

the breakfast delicious, staff was friendly

hotel was beautiful. the staff was fantastic. great breakfast buffet and very clean hotel

breakfast was terrific. staff beyond great.

breakfast ended too early

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

she helped us immensely with our onward journey and was really friendly with the kids

on site kitchen serving 3 meals

door and outdoor) are fun and the gym was excellent

location and great rooms, the pool/ hot tub and sauna was great they also have a gym and racket ball court, great place for a day

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their young children

staff, super rooms, confortable, quiet, sensational location and surroundings, great breakfast, bar and

indoor pool and gym , and a very nice

the gym was tiny

the gym was excellent for me

bar closed early for a friday night so it was not possible to buy late night food unless you

it was great, nice and quiet, very new place, super comfy bed and pillows, and great breakfast included

the bar was closed

also hot breakfast was good

the pool was closed. with covid restrictions being lifted, the pool should've been open.

our room was perfect and having access to a kitchen and utensils was such a plus

many times didn't have yogurt, or milk for the kids

the pool & gym is still not open & there’s no more hot breakfast .

a bonus was the starbucks for coffee, the bar for drinks and the food that was available

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

the pool wasn’t working my kids were very sad, i choose this property for the pool

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean, presentation, snack area, gym. staff was very pleasant.

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

location of the hotel was great getting a parking a good 20 minute ride into the city and 87 north is right near the hotel make it a perfect

kids running through the hall constantly

patio was a nice feature and my kids loved the indoor pool

couldn't access swimming pool, or gym with room key

i got the king spa room

breakfast was a plus and the staff was excellent!

the spa bath

loved the spa tub in the room free breakfast was great

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

noisy room i was next to laundry room place needs a total renovation

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

gym needs to be updated with more equipment. equipment is broken.

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

great gym and pool. convenient laundry room. useful shuttle service

swimming pool and gym

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

and the hot tub wasn't working at the time but the indoor pool was super relaxing

great pool for kids, comfortable room, great bathroom

the breakfast was superb in its quality and

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

excellent buffet breakfast, easy parking, could not have been better

breakfast not included due to cov 19

i made use of room service for a late supper which was fine, but i was disappointed with the choices

she was helpful, easy to approach and talk to and helped my kids make waffles

noise coming from the kids birthday party in the room net to me

the kitchen appliances were on point

the staff were super helpful in the kitchen area

the kitchen set up

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

breakfast was good in the morning

the location was great and free hot breakfast was a huge save!

the kids loved the pancake machine. in our second night the staff was wonderful.

we heard kids crying and screaming for a couple of hours

glad breakfast was included especially saturday

if the hotel would invest some money to set up an up to date wifi

wifi did not work

i was sorry to realize the deterioration in the room service, cleanliness

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the gym was a little small

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

too many young kids hang out there. one night 3 guys knocked on my door looking for a party.

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

not good for kids

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

breakfast was great

big room with kitchen

breakfast included..

the fact that they have breakfast available

our socks became like really dirty quickly, and the breakfast was not edible

wifi want working in the rooms for 2 out if the 3 days we stayed

they provided free early check in

when i asked to get our room cleaned they said we have no room service available today

great staff, polite and efficient. clean rooms and enjoyable breakfast and lounge area.

breakfast. attendant was super capable and charming.

no sponge to clean with in kitchen.

having a kitchen in the room

breakfast was good and the game room on the second floor was a nice surprise for our group

the kitchenet has all you need for staying several days and cook if you want to

the room comfort, breakfast.

so clean! amazing breakfast. such a cute area.

breakfast bags were not nutritious or appetizing

breakfast was decent

great location clean rooms good breakfast

breakfast was good. location was excellent. staff was helpful.

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

i just used the frige in my kids room

room very clean, delicious breakfast

convenient location, nice staff, good breakfast!

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

modern, pool, bar , room, clean , love this hotel

parking. but it wasn t even that bad.

bar was great, lounge area as well

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

the only complaint i have was the gym located outside of the hotel and limited machines to use.

early check in was no problem

wish they protected the hot tub and/or pool so it could be used in the winter.

quiet, comfortable, includes great breakfast and dinner

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

we did have ants in the kitchen

location is good, there's a supermarket, restaurants, barbershop, stores, starbucks in the walkable distance

room service everything

good location with parking

it was too noisy wifi was very poor

parking

great service, safe parking, great room temperature ....

not too much variety of breakfast food

some old cracked and walls, no golf channel on their tvs!????

no golf channel on tv

it was clean, the staff and breakfast.

no parking lot, it was mud and the gym was closed. beds were very comfortable, ac was great.

property was nice best part was the spa treatment.

hotel & spa has become my home away from home

fitness room. location. bar. room.

the bar staff were amazing !

the bar and restaurant are cute and lovely

location, staff, fast internet, breakfast, newspaper and having a gym.

the gym that they advertise- not open

definitely not a place to stay with kids

location, helpfulness of staff, breakfast, having a gym

pool was nice for the kids to splash in

decor, breakfast, large tv, iron and ironing board, ample electrical sockets, hotel staff, soap and lotion

of hotel and breakfast room on 6 floor is open to get coffee and we could pick up a dinner and eat there at

the breakfast was also quite decent. helpful and responsive staff.

breakfast was wonderful

staff is nice and they have breakfast

convenient, clean, quiet, nice wooded view out back, really nice pool

no indoor pool

pool on

the fitness center was terrific

the bar had some good local beers and a great bartender

this left no parking and i mean no parking

wifi was poor

gym is terrible, all but 2 machines broken

the ambiance was set with stylish granite floors in the lobby and bar area

a lot of banging on the walls every hour on the hour, kids

omg the breakfast was excellent

to upstairs parking was tight and not easy to negotiate

actually thought the hotel was clean and neat, but its good when you travel without kids

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

one thing i must say about the parking that they have ample of parking spaces for you inside the hotel

no breakfast.

the breakfast is a little basic but i had a kitchenette so didn’t need it.

the breakfast was grab and go very limited​

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked staff a question they had

wish they had bigger muffins or more breakfast

location and parking

there was free wifi

the staff were very friendly and the free breakfast was absolutely amazing.

great breakfast, room accommodations and amenities

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

roomy and clean. breakfast is as minimal . i slept well here

cleanliness and the friendly staff. the delicious coffee and the kitchen!!

easy to park with uhaul trailer

they have kitchen and dishes that makes everything easy

only gripe is when you request kitchen supplies they do not call or notify you nor do they at least leave it at your door if