had read on trip advisor that the wifi was excellent, this was not the case in my room, it was a bit slow but wouldn t stop me

always a happy, friendly encounter at the bar for a drink or two as well

excellent stay as always. very comfortable hotel. lovely cooked breakfast.

great room and great breakfast

ices vary from hotel to hotel)

good location, plenty of parking and quiet area. good hosts

it had ample free parking and as i arrived after the reception had closed

the staff were friendly, the room was clean and there was free parking

we didn t have a wifi password, unsure if there was actually wi-fi as no network was suggested

parking was free and very close to uxbridge town which was very

added bonuses were the free wifi and free parking, cant go wrong

spa closed 3 years ago but still advertised on some website but not their fault

40 per room per night), the double bed was very comfy but the

parking was free however you might have to search for spots during peak times but it was not that

chilled relaxed bar , nice room . staff brilliant and attentive

she allowed early check in without an additional charge

wifi is very very poor. i wouldn t able to do my work.

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your mum away from home ,

great location, parking, friendly and clean.

was able to get early check in, good location

very bad room service

on the downside, many people commented that the wifi was not great

mada wifi)

stayed at this hotel before - about the wifi nothing changed: wifi is terrible

very clean and modern. polite staff and good wifi

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

great wifi superb room very comfortable bed very clean great tea and coffee facilities

the wifi password is nt displayed in the room

wifi wasn't working on the day we were there

was great one a one night stay before going to thorpe park , the room was clean , cosy , free wifi and tv was ace

room for 2 adults and a child was excellent with comfortable beds, very clean and we arranged a late check out

cleasiness of the room was great, free wifi access

the only bad thing was the wifi.if they sort their wifi out everything will be top rated.

value for money, nice staff and good location with plenty parking spaces.

free parking there and nearby in the evenings

to groundfloor rooms behind bar area

the kids hated it and it was a bad experience for them

i had my 2 teenagers and 2 small kids with me and it was our first time in that area, so we did not really know where to go

ough some guests had parked awkwardly making it difficult but not the hotels

the room was very comfortable with free wifi and the staff was very helpful

work desk available, hairdryer, free water and wifi access

wifi is ok and the location is good, 5 mins to west drayton station

the wifi drops after and there is no night staff.

an added bonus was the microwave and the fridge, kitchen sink and plates and cutlery

location, good parking, walking distance to station

tea bags in my room, only coffee, although room service brought some up

from outside i went to the reception and a nice lady checked me in and was very helpful to me the bar was cosy and the restuarent was very nice as well my room was nice and warm as a radiator was

kitchen facilities useful

wifi works well

brackfast, wifi

and wifi both worked ok

unclean and bad smelling, hot water is not coming continuously, wifi is very week signal which is drop regularly

gross toilets, dodgy wifi, tv didn t work, dirty carpets, uncomfortable beds

welcoming and plenty of parking , rooms were immaculate

free parking, friendly staff, breakfast included, warm cosy interior design room, with en-suite walk-in

the room was amazing. the very friendly welcom and early check in was realy great!

had no issues at all, room was comfortable, parking was easy and the staff were great

i could not get the wifi in my room.

wifi is too slow/didnt work at all

the wifi worked perfectly and stayed on all night

the check-in staff were helpful,wifi was quick and good connection.

wifi facility..was bad

the room had flies and noodles. no wifi connection

compact room, spotlessly clean, free wifi

staff, good wifi, comfy bed, and a clean room

room was immaculate, comfortable bed, had a very good wifi signal, close to heathrow airport and excellent value for money

get a window as specified on my booking, but it made up for it in being a larger room and got a late check out too

wifi didn t work

free wifi reception excellent

had parking

clean beds, hot water, good parking

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

was no wifi

if you have time the pool and gym are well worth a visit too

room service menu limited

very nice breakfast

friendly staff. great breakfast!

especially receptionist ms inara and lady marta at 2nd floor, 3 swimming pool atendants and smiling gentleman in the entrance hall opposite apples, sweets and orange water

funky decor, the friendly staff, the pool and steam room

the front desk staff and the bar staff were all professional and friendly

when we called for room service, we were told we couldn t get it because there was one person on duty

inside pool is closed

my kids and i had a very comfortable stay

rprisingly quiet) room, easy parking, wifi, a comfortable bed and a nice individually cooked breakfast

no much for my son no kids menu had to ask and given list on piece of paper

the staff were very friendly and helpful and the bar was comfortable and the food was good

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

tea coffee bar rooms clean spacious

light breakfast is also available from 4am if you have a really early flight to catch

staff were super accommodating for an early check in, and couldn t be more helpful in sorting things out for us after we d travelled

staff are friendly they even let early check in when room is already available

coffee and allowed early check in which is very important to those who arrived early in the morning

check in was straightforward and were given a complimentary 1 hour extra late check out when we asked about it

unfortunately room service is limited to pepperoni pizza, tuna sandwich and cheese cake plus 6 per plate

the staff were super polite and friendly. i was offered complimentary late check out and parking

ologies i didn't remember name) bar server who was so polite and smiling and remembered my drinks orders with ease

room, very comfortable bed, good wifi, big shower, friendly staff and easy to get to from the airport, close to a shop as

beautiful, it had everything there. restaurants, spa and gym

gentleman doing the check in made me feel really welcome and allowed me an extra hour for a late check out as i had the late flight the next day

access to the gym and spa included in the price. was absolutely brilliant.

staff were very accommodating to my request for both early check in on one booking and also a late check out on my booking one week later

swimming would have been great for the kids

breakfast was excellent and all the staff were attentive and very hardworking

great location, amazing front desk staff. modern clean with great breakfast

had a family room with a sofa made up for 2 kids; but the kids blanket was for 1 person only

bar area was too noisy resembling a children's playroom at times

there was even a little gift pack for kids

small gym limited equipment.

great bed, space, laundry and facilities

great breakfast and good size room

the neighboring hotel had a good bar and restaurant

the wifi was dodgy too, kept on going on and off

wifi was an extra charge in the room, parking was an extra charge too

i loved having access to the pool, sauna, jacuzzi and gym from 6am till late at night

staff were fantastic. room was lovely, room service was great.

the advertisement also said that there was free wifi

lack of choice on room service after 10pm

offered a 'walk in bathroom' for early check in at 8am, which although was a quick turn around, was a bathroom for disabled, which

r a fee)

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

available facilities including gym, reception and early check in

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

had to go downstairs to order room service.

with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered to help before her male colleague took over

good small gym

knocking on the door and opening it 6 times when i told reception night before that i am doing late night check out at 2 pm

early check in was a real bonus for us. the staff were friendly and efficient.

the staff in the bar were very attentive and keen to please

great price,brilliant friendly staff extremely comfortable bed very good free wifi

iron, ironing board, kettle and coffees, water etc, 24 hour room service

everything and all staff members. good bar and food also.

flight arrived from indonesia at 7am so i emailed the hotel about an early check in

great room service and reception staff were very efficient

beautiful, comfortable and well located hotel, very good breakfast, fast and easy to connect wifi, friendly, polite and helpful staff

mpared to america

check in procedure was so friendly and helpful and corina gave me late check out and a 24 hour pass for the executive lounge as my flight was late evening

great, gym good (but no attendants apart from a couple of little kids behind the counter talking to their mothers who were having a social time in the gym)

amazing spa and outdoor pool

gym facikities were amazing, as was the spa

bar lady was amazing helping us with a video we wanted to film in the bar

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

helpful staff. kindly an early check in was provided.

basic just what we needed after long flight good late check out and early check in, also does day rate if

clean room, nice bar area and considering right next to a runway very

the breakfast was mediocre on my first stay so i knew to opt out of thy this time.

wifi was good

the hotel bar/resto felt like an old golf club clubhouse, there was no atmosphere, and it was not enjoyable to eat dinner there

hotel clean spacious rooms pool and spa free parking great food polite and helpful staff what else do you

spa was closed

parking facilities are

loved the swimming pool, gym, bedroom, hotel wifi, hotel parking, location, grounds, hotel building

clean comfortable rooms with good wifi

location is great, the reception team is kind and polite and gave me an early check in complimentary

great staff, decent breakfast, wifi, conveniently atta hed restaurant with good food and drinks

free wifi and great selection on the tv

we could eat up food as we arrived late and hungry

the gym was up to date and spacious, the best one during our 10

no refrigerator in room. no free wifi in room

in the shower/bath was low, it s a 15-20 taxi ride from t5 with kids although you can use a public bus

room service person was excellent, friendly and made my request personal and very satisfying

paying for the airport transportation and wifi.no breakfast included.

room was great, couch was already set up as a bed for our kids

clean, modern rooms. good enough gym. nice, breakfast with a range of options.

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

we were weary from an overnight bus from scotland and were amazed to receive an early check in

gym was clean and tidy, and the breakfast was great value with lots of options

they allowed a little late check out if you need it really

they have very very reasonable late check out rates for the later flights

easy to access early breakfast option room service

nice pub, restaurant, snack bar and lounge area to relax before your flight

wifi was excellent and consistent

were going to get an adult meal for him) - the breakfast staff were rushed off

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or drinks

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

the lack of room service etc is easily bypassed by deliveroo etc- but the staff make up for everything

- there wasn't a kids menu anyway

lower floor can be a bit noisey . school kids stayed. so not really fault

we have enjoy our stay breakfast was also very good staff is very friendly i will com back again

only thing is that, wifi connection is not strong enough to use

thank you :) *** i must mention the wifi was very good & free

rooms very modern and clean, very good value for money. bar in the hotel too

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

walls were thin, could hear family with small kids in next room

i was really early and their extra charge per hour of early check in was halved thanks to the advice of the

were helpful as we had our flight cancelled and they assisted us with early check in

had to pay extra 20 for early check in as no where to leave suitcases

wifi is terrible

there was enough variety for breakfast

breakfast was basic, but ok ud83dudc4c

location staff cleanliness price free car parking

friendly hosts, good facilities for breakfast, comfy beds, clean and modern throughout

friendly staff and was a pleasure to stay me and wife enjoyed our stay thank you so much car parking facilities as well will definitely recommend this to all friends and

scarred by a fire drill after seeking a late check out

proximity to heathrow and it had laundry facilities.

clean and late check out

i was not able to watch youtube on tv maybe the wifi connection was a bit poor.

wifi for my sister not good

room was exactly what we needed as a base for the night and the staff were kind enough to include breakfast in our stay even though it wasn t expressly listed on our booking

the particular room we were in was perfect for me travelling with my two kids

food and breakfast was beautiful

above the bar which on my particular night was busy and had music on

the room worked just fine for me and the kids

no wifi or nobody told me how to connect.

not sure the open wifi is secure, but it was free.

the reception staff upgraded my room and waiver the early check in fee when i mentioned it was my first stay at that location

staff were friendly and very accommodating for an early check in

comfortable hotel with a good gym in a great location for an early flight

rgot to get her name) was so warm & welcoming when i ordered my room service

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

room service, front desk and restaurant don't answer phone if busy at front desk or

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

tv was temperamental, not sure if it was a wifi problem or batteries in the remote, frustrating when trying to relax

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

free wifi

:) free parking and my room was very quiet

secure gated carpark and wifi

parking was tight as other guest parked really badly taking up too much room.

any time of the day/night, self-laundry option/proximity to hatton cross station the 24/7 gym with

open feel to bar n restaurant n check in area.

spacious clean room, and great location. all the usual: tv, wifi, etc. at a good price.

location, staff very friendly and helpful, proximity to tube station was great and allowing early check in brilliant

paid for early check in which we were very grateful for

staff behind the bar were very friendly and helpful

the staff behind the bar were so kind when i asked for milk so so many times for my toddler

great location, friendly staff, amazing breakfast

not that keen on having to log in and give away personal info just to get wifi.

comfortable hotel, good car parking, very close to train station for trip into london.

laundry needs for long stays

was great, breakfast was excellent as well as free , free wifi throughout the hotel, 10 minutes away from

good one. but limited veg options in breakfast

hoppa bus to get to the from airport which was 10min, and way cheaper than a taxi, for 2 adult

we bought coffee and hot chocolate from the bar and the price was amazing for

we liked the pool facilities we liked the design

addition of swimming pool spa and gym is

tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space and you can use

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

people managing the check in desk, we had to wait a bit and we wanted to get the kids to bed quickly as we had an earlyish flight

free parking which is always a bonus

private parking, walking distance to bus station, underground and taxi ranks, plenty of food and bars about

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

large tesco right across the road and the free parking on hotel grounds is always a great addition in

wifi can t reach the first floor, i had to buy extra data for my travel.

friendly bar staff and great breakfast

the gym is well equipped and the pool is nice if not a bit cold

check in, friendly and helpful staff, great executive level, pool, and snacks

was professional and very courteous,rooms and corridors spacious,the breakfast was excellent

breakfast was ok - not much options for halal dining but with some sweet stuff like pancakes ,

we had a drink and nachos at the bar and the lady that served us has the best customer service i've ever received

immaculately clean and well maintained superb gym and spa facilities

the kids loved it as we travelled as a family

didn't get to use the gym

very limited room service menu choices.

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

the breakfast is good and the restaurant in the evening has a good choice for vegetarians and

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

clean , really comfy bed and a nice breakfast cooked well and all the staff where very polite and friendly the free car park was a

and for 2 hours early check in they charged additionally 30

a shame the lovely little bar is no longer open like pre covid

air conditioning and opening windows. very easy parking. very clean. nice breakfast.

very accommodating and comfortable breakfast was excellent

the food was good for dinner , lunch and breakfast

very reasonable bar and food prices

helpful staff at check in and when i asked for a late check out which was agreed to without charge

staff were not wearing masks and there were kids running around the adult bar

extra equipment required in the gym. variations in breakfast.

the rooms are a good size, and the wifi works well

the gym needs to be better for weights training

could have had wider breakfast buffet selection

very helpful staff and well equipped rooms which were comfortable. good bar service .

good choice of breakfast in the mornings

italian girl was amazing and huleio i think his name was, at night on bar 10/10 keep these they are doing you pround

good breakfast/wifi was good and easy to access

the best part is parking is free

lovely hotel great bar and restaurant attached to the hotel highly recommend

they did not refill some options after room service, particularly the included water bottles

a asset to the hotel early check in was arranged on arrival and the room was super cute, quirky yet comfortable and

room quiet and good off road parking. good location for west ealing rail station.

amazing location warm and cosy and a lively bar and restaurant

the people were great, the room perfect to our needs and the bar was great.

it provides good breakfast too

were efficient and were particularly helpful with an early check in which was very much appreciated after a very long flight from australia

is not convenient as train stops and buses every 30 minutes which not great when travelling with kids

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gave us the opportunity to get to our rooms early which was so grateful as we are with small kids

couldn t get a hold of room service or the front desk for a really long time

drinks in bar was good - beer not over priced

the room service food was amazing but very expensive

doesn't have a swimming pool and kids' play zone

room service meal was cold and tasteless.

liked the way spa manager giedre treated me on my birthday, i had amazing morning at swimming pool and sauna, and

it would have been nice if there was still a bar open for service

not many options on the menu for kids , but they were very accommodating regardless

a spa or a massage facility would have been nice for tired travelers

and bar not open

wasnt a restaurant and bar as stated

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

restaurant, but no bar for just a drink.

the indian and bar next door location good

lots of extra amenities that i didn t expect for our room was a fridge and kitchen

,very very nice ,the night porter was amazing,the price is excellent ,clean hotel with also the kitchen of you need

a basic kitchen is always nice when on the road for so long

had kitchen facilities, which i did not need to use

the best tube is a 5 minute walk) room had a fridge usb charging plugs very friendly staff free wifi

clean, quiet rooms, access to the kitchen, coffee and tea in the room

very clean and very comfortable well looked after and the parking is excellent

minor inconvenience, wifi was a bit spotty at times

really helpful staff and free super fast wifi

there s a spotlessly clean quest kitchen with a fridge, microwave

offer included breakfast and we found almost nothing in the apartment when we arrived

it's clean and the shower and kitchen was good

and tidy, simple breakfast and microwave provided, park on street right outside the apartment, which is free after

no breakfast as promised

the apartment was large enough for a family of 5 and we got a good breakfast from the owner to make while there

he politely and diligently responded to my requests for room service

neat and clean. good room service. close to public transport

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

bed almost filled room, i had shuffle sideways under a shelf, to get past the end of the bed wifi was very slow no kettle until i hd asked 3 times

well appointed room with ensuite bathroom and free wifi.

staff were very helpful with early check in

vg wifi

a laundry room is available, but that feels like it s creating extra effort for the traveller

staff were very helpful, room was exceptionally clean and breakfast was good too

small bar and restaurant

good value for money, great location, free parking

late night music in bar below

that the bar is shut early but that s covid for you

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

on others reviews we weren't expecting much of this place but actually there was ample parking, tea and coffee provided and the bathrooms were clean so couldn't really ask for much more

paid for late check out and cleaners tried to let themselves into our room whilst we were in bed

the wifi has poor connection

the massage, the pool, the receptionist, the sauna, the jacuzzi, they were all splendid

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

just wifi signal

nothing except lack of car parking spaces but that was all

we were there on a saturday night and the bar was very noisy until closing at 1am

wifi not operating

very friendly staff, good wifi and welcoming pub/restaurant downstairs with rebellion bitter.

in room 12 does not work but helpful receptionist provided code for acces to a secure alternative wifi source that worked well

free coffee in the morning and breakfast if you wanted it

morning we had to face a really crowded breakfast

the complimentary continental breakfast

free wifi and breakfast is served early. good sound proofing as very near a flight path

ould you opt for it / or if you pay for breakfast on the day) is delicious, with a lot

when i booked it said there was a bar but it was clised

and room service really good food

very limited room service

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

wifi not very strong/stable