pool very small but nice

i had no complaints but my dear other half wished the fitness room was a little bigger

breakfast options could have been better.

also, the breakfast was fabulous

door separating the sleeping area from living room and kitchen area.

breakfast was upscale

the breakfast was perfect, fresh and tasty

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

breakfast was good but if you are eating anytime after 0900, you're out of luck.

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

the breakfast had a lot of options

i liked that the hotel has a pool. very clean rooms.

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

my family really enjoyed the pool and the cleanliness of our room.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

driving all day, my kids were thrilled with the pool

clean. good breakfast.

was extremely comfortable and the breakfast was excellent

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

parking lot was too small and filled with trailers & dump trucks

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

breakfasts, friendly staff, comfortable beds, comforter on the beds

water fountain in pool area get shocked

staff was nice and breakfast was perfect

free breakfast and it's a really nice hotel

swimming pool

great breakfast. very friendly staff

pool was not open.

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with appropriate towels included

bit loud in lobby with kids but its kids

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

nice pool and gym area.

a short drive takes you to starbucks and there's food options a short walk across a parking lot

parking

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

the hotel restaurant was open and the gym

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

not free or particularly good; bar minimal & not friendly

everything was rite staff was cool and breakfast was great

the kitchen

loved the kitchen area and the floors was hardwood

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

on site laundry

so much so, the gym smelled like it, and it gave me a headache

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff -hotel

staff, room, pool, breakfast

absolutely loved the large gym

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

no bar or lounge for a cocktail on site.

gym facility lacked weights.

dining area and staff were fantastic. coffee bar in morning was great.

the gym in my room was a big wow factor, ud83dudc4d

the room, pool and staff.

not much for breakfast!

the breakfast

the veterans parking and onsite laundry facility

more breakfast food. lol

we didn’t eat breakfast there- they only had a few things to choose from

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

having access to the pool, bar and pool table offers a very nice touch

friendly staff and very nice lobby with activities for the kids.

breakfast & pool.

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

we wish the pool was a little larger.

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

choose it for the pool and the fitness center and they both were open and i was told they would not be open until spring, that is

kids knocking on doors during night time

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

great location. kitchenette. great staff.

room was great-great location, quiet, friendly staff, nice kitchen

need some dishes in the kitchenette.

liked the suite in general with the kitchenette,microwave and range top

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

great washing facilities for laundry, computer access with printer, pool

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

there were kids knocking on my room door and running.

pool was closed

breakfast quality was great

fitness center was clean and available

the halls were quiet at night and breakfast was delicious

breakfast was warmed over, coffee not fresh, water in lobby not tasty, ice machine/vending not on

the room service the room itself was amazing

the location was perfect, staff was very nice, and breakfast was great.

breakfast was not that great.

amazingly great breakfast

enjoyed the breakfast

they had a good breakfast

the room, location and breakfast were wonderful

the cold pool

no towels for the pool

room cleanliness. breakfast was good. quiet place

place was clean, breakfast was great

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

the kitchen area was great and helpful also i was on the first

the morning kitchen staff

the kitchen was perfect and had everything you needed to make a light meal

the smallbut well designed kitchen was extremely helpful

the spa and the experience was pretty great

steps up and down to the rooms and spa services .

we also booked spa treatments and they were fabulous

how early the spa close

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

for visiting hiram college; hotel has a bar & restaurant

the pool area is amazing and so is the backyard

it s beautiful well except they pool but i believe they are currently fixing the issue

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

the hotel had a cozy atmosphere and had plenty parking.

the breakfast was small!

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

that pool wasnt open but with covid understandable

easy to get to from highway. close to restaurants and casino

it was clean, affordable and love their breakfast.

and the pool was nice, unfortunately the bubbles weren't working in the hot tub

nice continental breakfast

missed the real breakfast. grab n go is nice however

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

their free breakfast was the best, and other guests said the same

also didn't have breakfast, but it was probably good

free breakfast was convenient and good

front desk person the night we checked-in not very friendly and they should have an indoor pool

complementary laundry facilities....very helpful while traveling on vacation.

the pool closed but not their fault

the pool was closed, and there was no microwave in the room which would have came in handy.

loved the pool and the ease of walking to all the shops and restaurants

breakfast was ok but could add bagels and cream cheese

facility was up to date, the gym was a good size and able to keep it a cool temp

serving breakfast in the morning with plenty of coffee and juice

it’s very nice place and comfortable beds i liked the breakfast

the gym was great

clean, comfortable beds, nice breakfast options

still would like to see a hot breakfast considering the usual price of the rooms.

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again i the future

and breakfast was awesome

the breakfast bar room is superb! the staff was friendly and helpful at all times.

having a kitchen & separate bedroom

continental breakfast was the best i have ever had at any place i have ever stayed

pool facilities closed indefinitely so i was informed.

staff, comfortable beds, clean room, wide variety of food for breakfast, coffee and tea available

breakfast was very tasty

pool, hot tub, and gym on site although i was too tired for any of it

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

only thing they were doing construction so we couldn't use the gym but all else was

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

free use of laundry facilities

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

breakfast was delicious. the breakfast lady was super sweet. very nice facility

parking only on one side of the building making for a long walk with luggage to my room

breakfast, free cookies, close to the interstate and nearby restaurants

a great variety of food was offered at breakfast and the staff were very accommodating

the fitness room didnt have any weights and the pool was dirty

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

weren't told the pool was under construction until we got there

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

was no room service changing out towels making up the bed and empty the trash cans in the room during our

they didn't let me know that the pool would close early & the appetizers was replenish

managers reception, breakfast buffet and the friendly staff.

no free wifi

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

they dont have a pool and don't say when breakfast start and ends

staff. breakfast

a bigger breakfast would be great

grab and go breakfast uninspired though not surprising

i didn't use the pool or the exercise room, so i can't comment on those

pool wasn’t operational

pool was nice

friendly staff. breakfast was good. comfortable bed.

the bed was comfortable and it was nice that they served breakfast in the morning

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has a certain hour (too

parking was good and the location was great for easy access to the scenic railroad boarding station

my kids slept on the floor

they have an indoor pool.

early check in and close to the national park

24/7 free laundry, bet was comfy and decent shower

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

no breakfast, no pool in which you advertised online

i loved the kitchen option, bathroom & amenities were nice

free laundry services, clean, spacious

clean. convenient. friendly. awesome free breakfast!

eyes burning and some kids in out group broke out in rashes

the breakfast buffet was great and snacks and beverages near the

breakfast bar was above average

the pool was not working for the kids

in refillable container like some gyms

the room i received was not well vacuumed and old laundry baskets were

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

the room service was not as good as i thought it was going to be

pool and hot tub was nice

smelled fresh , very clean and quiet despite all the kids because of pool

came for the kids to swim always too crowded

nothing other than extending the swimming hours for the pool and hot tub.

swimming pool kids were happy nice comfy beds

there is also a gym and an indoor pool which was nice

pool not working

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

and gym were closed

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

super nice and easy kitchen

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

loved our room great space for us as no the kids

living room + kitchen about 12'x20'

breakfast was delicious, it was a hot breakfast and the staff was very nice

and kitchen area could be cleaner

great service, good breakfast, comfortable bed and nice sitting area

the breakfast area was overcrowded and the food wasn't warm enough.

nice room with mini kitchen and living room

lovely room, free breakfast

staff was friendly, & breakfast was great

the pool was not in the sun.

wifi was slow and unreliable for a business traveler

the wifi worked very well for my laptop but not on my iphone - not sure why

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten at a hotel service for breakfast and desk was top

the breakfast

breakfast had a diverse good range of options hot and cold

breakfast was great

great location, nice and clean, great night sleep, breakfast was tasty

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

breakfast was good. & the location was perfect compared to where we were traveling to.

the pool was cold, but the kids still swim. the pool closed early.

the continental breakfast had a variety of food that my family enjoyed

good breakfast, clean room, friendly staff.

pool room needs to be renovated, but it was still a nice pool

breakfast, parking lot coz i had a pick up truck with a trailer, front desk service, clean room,

didn't serve breakfast. little disappointed

have had some protein to go with the carbs at breakfast,

good variety of breakfast foods

clean, friendly staff- asked for a late check out and she allowed me an extra hour which was very helpful

very clean, guest laundry room was convenient, great location, quiet.

used the pool and was impressed with it also

given handwritten password for wifi

with wifi

no hot tub! it had a pool though so still good

loved the shuttle and the warm cookies and comfy

hotel employees shuttle us back and forth and they are excellent

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

good gym. good restaurant dinner service. very efficient valet support for parking.

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

free shuttle services were offered which helped take away some of the stress

being near hospital & having shuttle was essential

beds were very comfortable and that we had free shuttle service!!

the shuttle and the friendliness of the staff.

it had great facilities, including 24/7 gym, breakfast...

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

the dining area and breakfast and lunch area were lovely.

good i had room service

excellent location, amenities, room service and staff was very helpful!

nice breakfast, great location and facility

location. room appointments were very nice and comfortable. breakfast buffet was excellent.

breakfast has been going downhill for a few years. it's no longer a plus

breakfast was very good

the mini bar look so interesting and romantic, even though i didn't use it

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

the pool and the gym i also like the back fireplace

the friendly staff. how helpful the staff was. and the breakfast.

there were places for kids to run off energy

weren't enough dishes in the kitchenette for two

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

the restaurant and bar were not very impressive and the wait staff was not attentive.

the bar was a bit pricey

room service wasn't very good - the quality and temperature of the food was poor

dinning are was wonderful & like how kids eat free at the buffet

and my daughter loves the pool

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

close to the hospital and laundry facility on site

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

complimentary breakfast was convenient

the swimming pool and included breakfast was very convenient for my family

parking was good

i did notice it also had laundry facilities which many would

same family that owns motel 6 in the same parking lot owns also holiday inn express

friendly staff, clean nicely updated rooms, and a good free breakfast included

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

i didnt have enough time to use the pool

very clean and nice breakfast

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

got a ground floor room as requested. pet fee was only $20.

pool and breakfast closed.

no pool no breakfast ..

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

did like the room and the pool itself. nice location and easy access to restaurants

the arcade was nice the kids loved it

breakfast is good

the kids love the pool and the mini golf the slides

rooms very clean, and the pool area has a game room and an awesome indoor playground for smaller kids

the pool area

the gym was well equipped.

wish the gym was bigger and had 15 and 10 pound dumbbells

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

the gym was nice, it had a little tv that allows you to follow a virtual instructor

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

good room service and quietness

couldn't use the laundry facilities

spacious rooms got in door swimming pool. food restaurants bars and highway is al around

even let us stay in the pool longer, my kids loved that

laundry and microwave were good for amenities

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle for us

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

only 1 thing...the pool was too cold that was all.

all hotels with a pool should have guest laundry

the breakfast didn’t run out of eggs when i got there

the jacuzzi was down, but the pool was open. everything else was excellent.

have a beautiful court yard and mon- wed they have a dinner as well as breakfast

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

be nice to have a full breakfast on the weekend.

we went down to the bar to have a few drinks and the bartender was friendly and professional

supervision on pool of other children , no adult time kids splashing everywhere even in hot tub

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

kids loved the pool

room service was not offered because the hotel was sold out and i didn't pay for that because of

nice breakfast - helpful staff - wonderful room

breakfast was good

breakfast was fine

wish breakfast would have gone a little longer.

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

not a place for families with kids

breakfast was good, the shuttle bus and driver was great.very accomadating

great breakfast options!

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

breakfast was great. and the room was excellent. also had shuttle to concert.

no breakfast. the room was excellent.

hot tub, pool and sauna were amazing

pool and spa were used, as was the gym

pool area could of been a little warmer as well as pool water but hot tub was great

the pool wasn’t open

inadequate, out of coffee, waffles had to be made by attendant, but no was was there to work the kitchen

nice room, fair breakfast

the pool it burned our daughters eyes

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

the allergy friendly & vegetarian options for breakfast were so wonderful

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

the rood top bar is an experience and i loved

the amenities such as the roof top bar and downstairs restaurant were out of this world

gym was great too

good gym

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

did not get room reserved. pet fee is astronomically high. the room was shower only.

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

so we did not watch tv or use the pool

man at front desk was extremely friendly & helpful pool was great too

i did not have time for a workout in the gym

gym and pool were very clean

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

the lobby and gym are nice

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

room service food had a good menu but the actual quality of the food was only okay.

gym was spacious and clean

hotel bar area was relaxing

also only one bottle of shampoo and one bar soap for occupancy of two people

there was a full kitchen and fireplace

breakfast was excellent

location .. size of room perfect for number of guests .. breakfast delicious ..

the tub and spa was dirty

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

drain plug was tricky on spa tub!!

pool unavailable

no water pressure a little expensive for the size and accessibility to room no pool.

pool was not open

pool was closed

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

pool area cleanliness could have been better.

kids loved the pool

wish i had known about the gym thought there was just a pool.

pool was closed, but i understand is because of covid

they didn't have a free continental breakfast

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

it was nice and quiet and the kids were very comfortable and everything was walking distance

valet parking was expensive for 2 nights. breakfast could have been better.

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

staff, location, breakfast, gym and cleanliness of hotel was great.

rooms are fine -beds comfortable -full service bar and restaurant

was perfect for all the local restaurants and bars

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

we enjoyed our stay very much: we were particularly amazed by the size of the room and the gym

didn't have time for breakfast

nice corner view breakfast was excellent

in room breakfast was excellent