there was no hot tub in the pool area. pool was smaller than expected.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

parking lot was too small and filled with trailers & dump trucks

the only thing was is that there should be more breakfast items not just plant based.

there were only a total of three cars in this motel's parking lot

loh and behold i did not like the unlit parking lot because

almost missed the breakfast on the second day

the gym in my room was a big wow factor, ud83dudc4d

and gym were closed

the hotel also has a bar and a mini-market in the lobby

pool wasn't open

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

the veterans parking and onsite laundry facility

was able to do our laundry, that was so helpful

we didn’t eat breakfast there- they only had a few things to choose from

the breakfast

breakfast, could have better options

breakfast employees very friendly

pool was just opened back up, little cool but still enjoyable

that pool wasnt open but with covid understandable

beautiful. loved the decor, lit fireplace, dining room, pool, comfortable and clean bed!

clean. welcoming, friendly and warm enviroment. breakfast was so good

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

we didn't use the swimming pool

pet friendly, cleanliness, interior design, indoor pool and crew friendly

nice continental breakfast

indoor hot tub and pool

the pool wasn't ready yet. i wish check out was later like 12 pm.

no towels for the pool

missed being able to use the pool.

pool not open

coffee was great 24/7, breakfast was good as

favorite part besides shower and pool was her

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

pool very small but nice

the pool was closed main reason i booked was for the pool

the property had a pool and fitness center, which we utilized

clean, & good breakfast

breakfast was excellent

a full sized refrigerator is very nice, along with a full kitchen set

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

the breakfast was super

good breakfast. didn't use gym or pool. room was clean

very clean facilities; pool and gym. hearty breakfast buffet.

pool was also very very chlorinated, which is great for cleanliness

was nothing that i did not like the eat area is small so on sunday when every one was leaving breakfast was very crowded and not enough places to sit so we ate in our room but that was not much

the breakfast had a lot of options

pool was crowded with kids during our entire stay. day & night.

breakfast was really good

was extremely comfortable and the breakfast was excellent

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

my family really enjoyed the pool and the cleanliness of our room.

free parking

the spa and the experience was pretty great

we want to come back to enjoy the spa downstairs and restaurant/bar

easy reservations for spa services

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

clean. bar maid was so kind. food was good

the hotel restaurant was open and the gym

felt safe, parking, and the shower was excellent

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings with

clean, quiet, lots of parking, comfortable,cand good coffee.

for visiting hiram college; hotel has a bar & restaurant

the pool area is amazing and so is the backyard

restaurant and bar service is awesome

parking in side lot. fast talking front desk clerk was hard for me to understand.

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

a lot of kids running in hallway after 12 night.

on arrival they had popcorn for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

kids running all around looked like a circus

bit loud in lobby with kids but its kids

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

not free or particularly good; bar minimal & not friendly

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the bar and the location

bar attendee was awesome, felt as if i was in the

i wish the bar would open earlier and add a menu

said i couldn’t have all those kids in the

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

kids knocking on doors and running

the location was good. nice courtyard. plenty for kids to do.

only stale muffins for breakfast.

really liked the laminate floors and the kitchenette

the kitchen is amazing

full kitchen

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

to many kids

clean as usual. great staff. great breakfast.

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

to many kids in the hot tub without parents,pool was very cold

pool

the openness. the balconies. the breakfast!!! yum!!! the pool.

we wish the pool was a little larger.

fitness room, and hot tub out of service all week with no notice advising customers booking rooms

bar was cool, however the fountains, and the bar and restaurant were the best parts besides breakfast

hot breakfast was very disappointing 2 cooks but only taking one order at a time rest of hot bar was

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

proximity to work convenience of kitchen

fitness center closed for renovations. i did not know this until after i made my reservation.

only thing for me that could use an upgrade is the fitness center

bed,kitchen

fitness room was good

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

we didn't eat breakfast. we preferred to sleep late. i don't know where it was located.

there were kids knocking on my room door and running.

cute lil fireplace. nice size room with a kitchen incase i wanted to cook sumthin.

loved that we got free passes to lifetime fitness, which was just

the wifi was also down for over 12 hours

breakfast was better than other hotels that have more than adequate food and throw half of it away

there was no room service

breakfast was warmed over, coffee not fresh, water in lobby not tasty, ice machine/vending not on

breakfast was great

location, price, and breakfast included!

enjoyed the breakfast

they had a good breakfast

don't know about breakfast, left before it was available

breakfast was great but what stood out the most was front desk staff

same family that owns motel 6 in the same parking lot owns also holiday inn express

the indoor pool/hot tub were amazing

6 behind that shares the parking lot was little sketchy

easy to find and great breakfast

easy on/off freeway and ample parking

the staff was wonderful. loved the breakfast.

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again i the future

breakfast was good

the kitchen was nice

the breakfast bar room is superb! the staff was friendly and helpful at all times.

size of room as well as the breakfast selection

also the breakfast used to be better that needs to go back

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

the kitchen area was great and helpful also i was on the first

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

breakfast, nice variety of food items

was maybe not the most up to date, but the rooms and pool were clean

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts and undies they swam in

pool facilities closed indefinitely so i was informed.

liked everything except the pool being closed

breakfast lot of selections

breakfast room and breakfast toast is were exceptional

very helpful staff. the rooms are clean, the breakfast was tasty.

parking only on one side of the building making for a long walk with luggage to my room

breakfast, free cookies, close to the interstate and nearby restaurants

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

did like the room and the pool itself. nice location and easy access to restaurants

swimming pool

breakfast options weren’t good.

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee

bed was very comfortable and breakfast was good

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

friendly staff, clean nicely updated rooms, and a good free breakfast included

the pool was to cold need to fix heater

breakfast is wonderful staff is very friendly

missed breakfast

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

pool and play area kids loved it

they had a very nice full breakfast that was included

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

a bigger breakfast would be great

location, breakfast, nice and comfortable room

breakfast wasn't good at all

they dont have a pool and don't say when breakfast start and ends

the breakfast was really good

they especially liked the breakfast

would have liked a fridge in the room, and longer pool hours.

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

pool was nice

good stay very clean great parking good location!

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

all around positive experience besides the cops in parking lot all day that part makes me wonder if this location is ok but i haven't seen any

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

the room service was not as good as i thought it was going to be

o

it was inconvenient and felt odd to have to go to the bar just to get ice

the pool is huge

website states kids eat free, but we had to pay for my 4 year old and ourselves

i was told by desk when i checked out that they do not do room service for an overnight stay

my room was comfortable and very clean, i liked the kitchenette.

nice kitchen area with pots, plates and utensils

free laundry services, clean, spacious

and staff was great nice clean pool area had a lot of wet towels around but pool was

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

typical hot continental breakfast, reasonable on site restaurant with great food

breakfast was not cooked to order nor was there room service available

and my wifi never got connected

in room service

the pool was not working for the kids

chlorine smell was super strong in the pool area

eyes burning and some kids in out group broke out in rashes

breakfast bar was above average

pool had such a strong odor of chlorine and is fairly small.

they also offer a free breakfast which was great as i did not really have to leave the hotel at all other than to attend

wanted to use the gym - not available lacked adequate coffee and tea supplies

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

breakfast got the job done !!

only problem is we booked for pool and didn’t know it was under construction

wish all the chain motels could come up with a better breakfast

breakfast had a diverse good range of options hot and cold

breakfast was great

the breakfast

great location, nice and clean, great night sleep, breakfast was tasty

we loved having a big kitchen

i liked the kitchen and how clean and spacious and quiet it was

living room + kitchen about 12'x20'

eggs were a little runny, but all the other items at breakfast were very good

the pool was locked by 5pm and still locked the following morning due to an incident

came for the kids to swim always too crowded

pool and hot tub was nice

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

i like that we can open the window for fresh air. also like the laundry facilities.

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

gym

gym equipment needs maintained better

we weren't expecting a suite with a couch, desk, and kitchenette area with a sink and fridge

room offered kitchenette.

was large very comfortable beds- great breakfast and we were able to extend our checkout

the staff members are friendly, the room is comfortable and quiet and the wifi works well

like that the pool was closed but it was mid december in cleveland and it was frozen

wifi was slow and unreliable for a business traveler

staff was friendly, & breakfast was great

the wifi worked very well for my laptop but not on my iphone - not sure why

pool closed

i felt the pool area could've been better

coffee.. pool not open

hope the next time we stay the pool area will not be under construction

nice breakfast

(fitness room, the pool, the spa, etc

good variety of breakfast foods

didn't serve breakfast. little disappointed

fitness center was not lit up during the first night of our stay and i didn't even know the hotel

breakfast was good with hot and cold items

the pool was great. comfy beds.

couldn't connect to wifi

would have stayed and enjoyed the pool longer but water was a bit to cold for me.

i stayed in the room for 10 minutes to use the wifi to book myself a different hotel

the pool wasn't open.

the jacuzzi was down, but the pool was open. everything else was excellent.

literally everything was amazing the staff the food and the pool

great room with cable movies abd full kitchen. will book again

have a beautiful court yard and mon- wed they have a dinner as well as breakfast

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

amenities, like indoor pool, met individual needs of each family

location was great for our visit to this city. breakfast area was well stocked and clean

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

all hotels with a pool should have guest laundry

pool and hot tub were great

pool closed too early

the pool was closed but we hadn’t planned on using it anyway

small pool

staff friendly, indoor pool

wish breakfast would have gone a little longer.

nice breakfast, good location 36 mins to the airport

was disappointing that the pool was not open during our stay

eadmill and

was a peloton bike in the gym

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

gym and pool were very clean

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

i wish we had breakfast and the pool was open

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

the pool was perfect, just a little cold, i very much enjoyed swimming in it

the location and the staff are friendly and helpful self laundry is available room are big

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

great gym and pool and breakfast...

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

the staff were awesome, room was great and breakfast and the pool were good as well

the amenities laundry/pool and the room set up, location, plus price for the week.

the free breakfast was awesome

very clean rooms and breakfast was great. spacious..kitchen was great

nice, clean pool and a firepit and basketball court outside that we enjoyed

free breakfast was convenient and good

with no cigarette smell, very fast wifi, in the office you can find coffee, juice and muffins for breakfast, located on a main road close to food pubs and walmart, dollar tree, if you go by bus the

no breakfast or coffee in the morning

breakfast was only muffins and coffee but still good.

thanks for the coffee and muffins breakfast options

had hot coffee and light breakfast in the morning

coffee in room and in breakfast room could be better.

the breakfast and the cleanliness.

serving breakfast in the morning with plenty of coffee and juice

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

the staff was very nice and the breakfast was good also

good gym. good restaurant dinner service. very efficient valet support for parking.

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

staff from front desk to breakfast staff to bar staff, all were wonderful

booked this place because it had a shuttle service, which was good because i am not from the area

to cleveland clinic but hotel shuttle or walking

excellent location, amenities, room service and staff was very helpful!

the cafe breakfast was great and so was the bar and speakeasy

breakfast bar is by far the best i have ever enjoyed during any of my many travels

good i had room service

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

being near hospital & having shuttle was essential

- gym needed remodeling (water leak)

the shuttle and valet parking are terrific bonuses

the shuttle service is very convenient.

coffee in the room, gym and pool available, free shuttle service breakfast available

shuttle service was another plus

their breakfast buffet was the best i’ve seen

breakfast ended at 9:30am instead of 10:00am.

the pool and the gym i also like the back fireplace

random person off the street got into my room and stole my kids air pods, and apple chargers

great for us with hospital so close. shuttle service fast and also within walking distance

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

the restaurant and bar were not very impressive and the wait staff was not attentive.

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

it was very beautiful and well kept. perfectly clean! great room service too!!

decent breakfast

nice bar and exceptional garden space

start with, they accommodated an early check in, which was great

there is also a small bar downstairs that is open at night

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

gym, beds were very comfy.

ound 3 years old).

the bar and restaurant menus give lots of options for all budgets

near cleveland hospital. laundry services

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

sheets weren’t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to many unknown people just parking and leaving probably parties, we

love their gym, spacious and clean

jfriendly staff and nice rooms. loved the pancakes at breakfast!

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

nice area and well lite parking lot easy in and out from the interstate

nice gym and 4 hbo

decent restaurant with bar onsite where we had dinner and breakfast

location, friendly staff, clean quiet room, very nice restaurant and bar on site

there was no towels in the pool area ever!

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

room service took about an hour, and it cost $16 for a brownie with ice-cream

we had drinks at the hotel bar and the price of our drinks was way too high.

nice gym

pool: it was a little sad

no snack shop or room service.

the shower could use a grab bar also

room service available as well

the pool was well kept and clean

you to have additional things on breakfast bar since the hotel was so nice

fitness room and guest laundry were closed.

i had small children and the staff and guests were awesome!! they loved the pool!!!

the breakfast help was fantastic with our kids (8 & 4) and

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

you have to pay for wifi as while, not worth spending any of your money on this hotel

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

allowed early check in, very friendly staff, comfortable bed, good breakfast...

not a place for families with kids

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

i just wish it was a microwave i had my kids

front desk went above and beyond to provide early check in

they didn’t have laundry supplies for the washer and dryer.

the breakfast the staff the pool. everything was very nice here.

pool hours

especially the breakfast staff

no breakfast. the room was excellent.

room was nice , gym was very nice

great gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

bar and restaurant staff was very friendly and accommodating

the hotel gym facility was so nice

bar tenders friendly

a very surprised that i had to pay for breakfast

breakfast onsite was great as well

the rood top bar is an experience and i loved

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the vault bar was the best bar i have ever been to

vault bar not open on sunday

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

we ate breakfast and two dinnes/drinks while there

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

only complaint would be room service came in togo containers

coffee available for breakfast in lobby was all i wanted

bonuses: it was well priced, & pet friendly with no pet fee

breakfast only open until 9am

great location, big rooms. full kitchen

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

awesome location, excellent room, and amazing breakfast.

had called three times requesting early check in, room wasn’t ready after being assured it would be

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

nice corner view breakfast was excellent

in room breakfast was excellent

room service was fast!

in the building was fantastic for breakfast or lunch and 2 min from our room

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

only disappointing aspect was that we had to pay $150 for early check in

the breakfast was worth it

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

my sister left after helping me unload my kids and luggage and then left

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

also my kids were disappointed by the lack of a

good location downtown. breakfast was decent

joe at the bar was exceptional...location was key..they got us an early check in as requested.

no fitness center

the fitness center was also dated and quite small

the fitness center and atrium pool!

disappointed that pool and fitness center were under renovation.

i also used the gym which is new and clean

could be a bit too crowded w/ wild kids at times

my granddaughter used the gym and said it was good

breakfast was more than expected

the breakfast had a lot of options to choose from. area was very nice.