the breakfast and the cleanliness.

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the gym was great

the breakfast had minimal options, but the gym was nice.

breakfast was still not

the full kitchen was nice and the room was quite large

it had kitchenette with everything to use to cook

the amenities laundry/pool and the room set up, location, plus price for the week.

the room was very nice,it was like a small apartment,i loved the free hot breakfast bar.

also didn't have breakfast, but it was probably good

nice gym and 4 hbo

if you need a decent hotel that has free parking, it's your place

we loved the restaurant, very nice breakfast buffet

t your usual hotel breakfast buffet), lots of selection of many hot items: eggs

lots of free parking, the breakfast was really good

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

pool and hot tub hours

small pool

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

the location and the staff are friendly and helpful self laundry is available room are big

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

the breakfast was good, and the area was nice and clean

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

excellent breakfast and friendly cheerful hostess.

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

the morning kitchen staff

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

amazingly great breakfast

breakfast was not that great.

location, price, and breakfast included!

enjoyed the breakfast

breakfast was great but what stood out the most was front desk staff

room was great-great location, quiet, friendly staff, nice kitchen

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

liked the suite in general with the kitchenette,microwave and range top

need some dishes in the kitchenette.

bed,kitchen

no room service which was part of the reason we stayed there

breakfast wasn't included.

continental breakfast was great! staff always courteous and friendly.

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

major complaint was that we did not get room service the entire time that we were there

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

great breakfast, great room size, very clean establishment.

pool wasn

my kids wanted to swim and couldn’t

great washing facilities for laundry, computer access with printer, pool

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

was nice clean and staff was really friendly and the bar was nice and breakfast was out of this

food at the restuarant was always well prepared pool exercise room were always clean and stocked

happy hour great breakfast bar with more than most

enjoyed everything but pool was a bit cold for kids/wife.

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

laundry staff operating front desk

only stale muffins for breakfast.

on site laundry

breakfast was grab and go. not many options.

full kitchen

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

i wish the pool stay open till 12:00 midnight.

) pool/breakfast area crowded with unsupervised kids (where are the parents

my family and i also enjoyed breakfast in the morning

room could have been cleaner. kids toy left in corner, obviously not swept

bar attendee was awesome, felt as if i was in the

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

not free or particularly good; bar minimal & not friendly

aloft was clean and comfortable. great location for us to visit family and get to the gym.

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

towels was needed at the pool area

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

said i couldn’t have all those kids in the

if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out

front desk the owner or manager was very disrespectful towards kids it was dirty no one told me it was a extra deposit

front desk the owner or manager was very disrespectful towards kids it was dirty no one told me it was a extra deposit

laundry and microwave were good for amenities

some sketchy people in the parking lot at night.

the 5:30 kickback & the breakfast are great

it was clean and they have hot breakfast and they feed you dinner

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

the younger kids took over the hot tub

loved the hot tub and pool

there was no hot tub, pool was chilly

comfortability and the pool

the fact the pool could be warmer haha

have had a larger pool area and it could have been slightly cleaner

liked the pool. the brunch buffet was great and the staff were friendly and professional.

the spa bath had hairs and a ring on it

the spa tub was nice and for the price of the room we were happy with it.

drain plug was tricky on spa tub!!

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

pool was not open

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

unfortunately they are shutting down the pool

no water pressure a little expensive for the size and accessibility to room no pool.

pool was not available even though it was advertised. lack of furniture in the room.

they didn't have a free continental breakfast

free self parking. breakfast items were pricey and we did not eat there.

should include a complimentary light breakfast. even red roof inn does that.

breakfast awesome. location tucked away

wish i had known about the gym thought there was just a pool.

being near hospital & having shuttle was essential

free shuttle services were offered which helped take away some of the stress

beds were very comfortable and that we had free shuttle service!!

it had great facilities, including 24/7 gym, breakfast...

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

she was able to accommodate an early check in for us

the bar was closed

paying for parking. breakfast was just ok.

we did call room service and the front desk for extra towels and they never brought them.

breakfast: beautiful display

the gym equipment was broken and the overall building felt very dated

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

shuttle service to the cleveland clinic or restaurants

friendly staff. clean. quiet. comfortable beds. shuttle.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the location was great for cleveland & the surrounding area. breakfast was simple and good.

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

the breakfast was delicious

the room was cozy and the kitchen area was what i hoped it would be

3 spots were being taken up by hotel shuttles

very clean, very accommodating, great location with shuttle to the clinic ….

there were places for kids to run off energy

they were very accommodating about late check out and anything we needed

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

breakfast could have been having slightly more variation

the cafe breakfast was great and so was the bar and speakeasy

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

access to cleveland clinic and ease of obtaining shuttle service as needed

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every day without interfering with our other plans

was extremely comfortable and the breakfast was excellent

breakfast was nice

clean. good breakfast.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

the pool and the little store was great. the rooms were so clean!

breakfast was good. location very good.

the breakfast had a lot of options

staff, rooms, pool we're all awesome! breakfast was good!

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

the breakfast was super

the pool was perfect for kids

the pool was perfect for kids

loved the shower and kitchen

the water in swimming pool was not clean

but they can work on the breakfast it was cold and the sausage was not good

the breakfast could have been better.

favorite part besides shower and pool was her

the staff, location, pool & breakfast

the breakfast wasnt good at all, poor selection of food.

great for us with hospital so close. shuttle service fast and also within walking distance

convenient with laundry and gym room

bar way overpriced for what was offered

we were able to get an early check in

our room service dinner was excellent

location near cleveland clinic main campus. high tech gym. new hotel

near cleveland hospital. laundry services

pool was not cleaned

ound 3 years old).

everything was great and they would shuttle you to the cleveland clinic and

breakfast was great

there was a line for coffee, and kids were using it making a mess

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

the breakfast was fantastic

the gym is exceptional: really good equipment, including a peleton bike

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

breakfast

clean room and decent (standard) breakfast

breakfast was just what i needed. and the location right off route 2 was excellent

breakfasts. was out due covid

taking a shower i found used bar of soap stuck to the little shelf in the shower

breakfast was great

there is a nicely maintained pool in facility as well as a bar, and exercise room

parking

pool, 24hr gym, courteous and friendly staff.

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

the kitchen had a full sized refrigerator, microwave, and two burners

having a kitchen was very convenient

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

the pool was closed which was a huge let down

the parking lot lights were not working.

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever, convenient store inside, pretty sinks,

wish indoor pool was open

no pool

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

great breakfast. very friendly staff

the gym was excellent

shuttle to cleveland clinic in a timely manner for appointments

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

adequate gym facilities

breakfast area was hard to find

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

i could have used more bags in the room for our dirty laundry

pool and gym were unsanitary

the kids loved spending time in the pool

was nice staff was okay pool was disappointing, no supervision from kids in there , wasn’t able to enjoy our girls trip

early check in and never heard back from the hotel

hot tub was a little too hot and pool a tad too cool.

breakfast was tasty too

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

the only minor thing was that the pool /spa, closed at 10pm.

great location, great facilities, great dinner and breakfast, and the staff was outstanding

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the amenities such as the roof top bar and downstairs restaurant were out of this world

the breakfast is outstanding i would definitely return

complimentary coffee and breakfast in the morning. pool was nice.

fast wifi

if i have to give 1 negative the parking is a bit tight

nice bar, with a very personable bar tender

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

the breakfast was great we had the chicken and waffles can t watch t to go back

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

breakfast

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

good gym

did not get room reserved. pet fee is astronomically high. the room was shower only.

breakfast was great having a gym was great

to many young kids

some of our friends said it was loud at night in the hallways with kids running

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

valet parking was expensive for 2 nights. breakfast could have been better.

breakfast was full and fresh with the nicest kitchen lady

great location. large room with kitchen. hot breakfast provided

breakfast was on point, the suite was great and the location was amazing

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

also only one bottle of shampoo and one bar soap for occupancy of two people

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

called for room service never received items, wasn t charged

plenty of towels on daily room service but no wash clothes.

we ordered room service our first night and it was very good

service express room service timely and good food

she even help us with breakfast

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

wifi, slow

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

location, friendly staff, breakfast and happy hour and dinner

could be a bit too crowded w/ wild kids at times

the pool wasvery busy but i know it was really busy because it was new years!

my kids enjoyed the fitness room

plus they got us in on early check in which we were so happy about

with so many people, front desk and bar seemed to need more staffing

they also had to wrangle all of the hockey kids the parents never watch

i made the reservation the women told me that the spa was same day reservations

friendly and helpful staff, the gym, location was excellent.

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

joe at the bar was exceptional...location was key..they got us an early check in as requested.

they even gave us an early check in which was great

requested a early check in, a month before my stay

absolutely a fantastic experience. from the check in to the late check out perfect

no fitness center

nice corner view breakfast was excellent

in room breakfast was excellent

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

it has a gym and stunning views of the ocean

pool,location,and gym

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very appreciated

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

they also had a pool and small gym

one remote for the two tvs the ac was crappy did not ever get below 71f the gym was gross missing a bunch of weights did not go over 25lbs

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at an airport or resort

they didn't let me know that the pool would close early & the appetizers was replenish

room and pool

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

from the front counter to the gym

amazing gym, bar and breakfast!

wifi was not secure, very slow or non existent connection

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

breakfast bar attendant

came for the kids to swim always too crowded

smelled fresh , very clean and quiet despite all the kids because of pool

the hot tub was nice and the pool area very nice

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

pool was down. i had two small kids and that sucked

breakfast was great just had to get down there early before everyone picked over it!

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

an ok breakfast to get us on our way

i loved the spacious rooms. the look for the place. the bar on property.

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

was great having a kitchen in our room

nice kitchen area with pots, plates and utensils

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

24/7 free laundry, bet was comfy and decent shower

pool and gym equipment was very old and upkept

nice room with mini kitchen and living room

lovely room, free breakfast

the gym was super small and very little equipment

this is definitely both a hotel for professionals and families with newspapers available for breakfast with a fresh and warm breakfast

the wifi worked very well for my laptop but not on my iphone - not sure why

good quiet comfy rooms. good wifi. free parking and decent breakfast.

wifi was sketchy

staff was friendly, & breakfast was great

the room is clean and the room service is very proactive

full kitchen, accessible shower, location and first floor room, breakfast buffet

living room + kitchen about 12'x20'

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

no breakfast but it was covid policy. the shower drain lol because it drained really slow

have a pool, dining area (closed due to covid) and basketball court

o

pool is amazing and huge

the pool is huge

website states kids eat free, but we had to pay for my 4 year old and ourselves

kids running up and down the hallway all night

they dont have a pool and don't say when breakfast start and ends

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

breakfast was fair

staff. breakfast

grab and go breakfast uninspired though not surprising

out for the grumpy granny working breakfast

breakfast was understandably not as expected but considering the circumstances, was a great effort

the breakfast was really good

pool was nice

would have liked a fridge in the room, and longer pool hours.

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

room service ate our donuts while we were out but left the trash

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

i didn't like how the police was harassing people in parking lots

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

they also offer a free breakfast which was great as i did not really have to leave the hotel at all other than to attend

staff easy check in and check out clean room nice variety for breakfast no issues during the

there is also a gym and an indoor pool which was nice

the gym and swimming pool were both under construction and i was disappointed because i wanted to use

the kitchen was big and well appointed

is no breakfast, just a communal kitchen

beautiful building, cozy room, amazing location, kitchen available for use!

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

the common rooms and kitchen were perfectly stocked and made for a cozy stay

no bar or lounge for a cocktail on site.

dining area and staff were fantastic. coffee bar in morning was great.

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

the breakfast bar and bar but i understand due to the covid

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

also, the breakfast wasn’t anything to write home about

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

if they offer breakfast could be better

no waffle maker for breakfast

refunded my money when laundry room wasn’t stocked w/ soap

breakfast had a lot of options. we were on the 3rd floor so it was quiet

pool closed

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

place was clean, breakfast was great

complimentary breakfast was good and

the king hot tub suite the hot breakfast and pool i love it there

complimentary breakfast and the pool.

pool was amazing

pool was under construction. otherwise everything was great.

i loved the pool & work out room

breakfast was good and there was a pretty decent breakfast selection.

very new, breakfast was good, big room, big tv, very clean

full hie breakfast served as of the date of my stay

the only problem was the pool was supposed to be heated and it wasn't working properly

breakfast was great! love the pancake machine. staff and facility were great.

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

we want to come back to enjoy the spa downstairs and restaurant/bar

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

messages and spa were fantastic.

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

parking

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

the pool was open and kids had fun time. the breakfast was good that they provided.

i didn’t like the breakfast at all

pool and breakfast were closed.

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

missed the real breakfast. grab n go is nice however

also, indoor pool and hot tub

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

laundry were great in all respects

there was a big dining area for breakfast, a nice sized pool, and a small gym

morning got breakfast