how early the spa close

the spa and the experience was pretty great

easy reservations for spa services

steps up and down to the rooms and spa services .

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

the pool area is amazing and so is the backyard

for overnight was excellent, staff was realy friendly on reception and bar too

for visiting hiram college; hotel has a bar & restaurant

ry important

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

breakfast was awesome

pool, hot tub, and gym on site although i was too tired for any of it

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and attendants were outstanding, exercise

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area to many people need time limit cause it was to many quest waiting for pool

my id and go straight to my room which was very clean drop off my luggage, have a very delicious breakfast and go straight to bed

breakfast, free cookies, close to the interstate and nearby restaurants

breakfast was delicious. the breakfast lady was super sweet. very nice facility

breakfast lot of selections

parking only on one side of the building making for a long walk with luggage to my room

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

complimentary breakfast was good and

early check in great

pool closed

the breakfast was not that big.

the room, location and breakfast were wonderful

having a kitchen & separate bedroom

there are hot items for breakfast

the breakfast bar room is superb! the staff was friendly and helpful at all times.

i liked that there was a full kitchen including dishwasher

having a kitchen definitely made my life easier

breakfast - typical express breakfast - only eat if you are in a rush.

breakfast had a diverse good range of options hot and cold

great location, nice and clean, great night sleep, breakfast was tasty

wish all the chain motels could come up with a better breakfast

staff was so nice! everything was clean. breakfast was sooo good

(fitness room, the pool, the spa, etc

everything was great, including the breakfast

have had some protein to go with the carbs at breakfast,

breakfast was good with hot and cold items

i didn’t eat breakfast

no wifi

the pool was great. comfy beds.

used the pool and was impressed with it also

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it had to be one of

the pool wasn't open.

pool was closed. kids were very disappointed

were very disappointed that the pool was empty

breakfast was perfect

the continental breakfast had a variety of food that my family enjoyed

breakfast was adequate

more breakfast food. lol

the veterans parking and onsite laundry facility

also, the breakfast wasn’t anything to write home about

breakfast, could have better options

refunded my money when laundry room wasn’t stocked w/ soap

also, there was no towel bar to hang a hand towel on

i didn’t like the fact that the pool was dirty & the hot tub .

gym facility lacked weights.

the gym in my room was a big wow factor, ud83dudc4d

pool wasn't open

the room was well equipped with kitchen amenities and extra bedding

also, the breakfast was fabulous

the property had a pool and fitness center, which we utilized

i had no complaints but my dear other half wished the fitness room was a little bigger

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

a full sized refrigerator is very nice, along with a full kitchen set

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

the kitchen was very useful

the pool wasn't open but thats not the hotels fault!

the breakfast was super

cleanliness, comfort, & the pool

i liked that the hotel has a pool. very clean rooms.

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

pool was spotless and excellent for my needs in use of the pool

staff, rooms, pool we're all awesome! breakfast was good!

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

breakfast was really good

i think kids have been jumping on it

breakfast and courteous staff

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

pool was perfect size

that pool wasnt open but with covid understandable

pool was just opened back up, little cool but still enjoyable

fantastic breakfast included

covid had shut the pool and breakfast. but everything was fine

dog friendly and no additional pet fee

hotel employee was very nice breakfast was good room very clean

i didn’t like the breakfast at all

much chlorine in the pool & hot tub area

that it was clean and staff was nice. the late check out

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

great breakfast. very friendly staff

the only thing was is that there should be more breakfast items not just plant based.

loh and behold i did not like the unlit parking lot because

the parking lot and surrounding property was littered

breakfast needs improvement.

breakfast was a little sparse but adequate

the pool and the fitness center were small but nice to have

kent with a great selection of dining options close by nice that there is both a pool and a fitness center, even though both are quite

the shower could use a grab bar also

the pool/spa were out of order

clean, solid wifi signal everywhere

pool and hot tub were great

only 1 thing...the pool was too cold that was all.

breakfast was awesome and location was convenient

quiet, clean, and nice breakfast in the morning

pool hours

kitchenette was great and fully stocked with pots and pans and all utensils, refrigerator,

the jacuzzi was down, but the pool was open. everything else was excellent.

rooms were excellent. breakfast was top class

large room, fully equipped kitchen, pool, close to concert venue, great staff

the pool was well kept and clean

pool was little small.

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

breakfast was fine

great fitness area, nice rooms,

was great, as was the pool

breakfast was yummy

loved the hot tub and pool

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

not free or particularly good; bar minimal & not friendly

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the lobby bar was a bonus

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the allergy friendly & vegetarian options for breakfast were so wonderful

very nice hotel. very clean. breakfast was amazing.

that there was a small kitchen in the room and gas grills outside.

was disappointing that the pool was not open during our stay

was a peloton bike in the gym

it s nice having a bar area so you can have a drink knowing you re not driving home.

clean, quiet, lots of parking, comfortable,cand good coffee.

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags, limited bath supplies, very noisy

the hotel restaurant was open and the gym

nice pool and gym area.

the exercise room and having a guest laundry.

no - it was great and the pool was open and clean.

so we did not watch tv or use the pool

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

gym and pool were very clean

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

the kitchen is amazing

more items to choose for breakfast

loved the kitchen area and the floors was hardwood

laundry staff operating front desk

gym availability rewards program when necessary, later checkout time

to many kids in the hot tub without parents,pool was very cold

big bummer for the kids, that was the reason we chose this location

my family and i also enjoyed breakfast in the morning

the pool was absolutely packed with kids and was very loud.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

only thing for me that could use an upgrade is the fitness center

i liked the kitchen and they offer you the items you need just like a home experience

is no fitness room, breakfast was like a joke, it would be better announce it as a morning coffee

fitness room was good

fitness center closed for renovations. i did not know this until after i made my reservation.

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

very clean and the kids had fun in the swimming pool.

had to ask for cups, found dirty laundry in hotel room

the people staying that weekend left the place in mess, to many kids.

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

pool table n gams

we were awoken very early by kids talking and running down the hall

didn't care to have my kids around that

we were not aware the pool was seasonal only.

fitness center is very small

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

the breakfast was greatly appreciated

i did not eat breakfast (just because i slept through it) but the rooms were great, staff was friendly, and the

had hot coffee and light breakfast in the morning

staff graciously accommodated early check in

the room was very nice. spa tub was excellent.

i’m not sure about the breakfast because i didn’t eat it

husband and i stayed here for a night away from the kids

no complimentary breakfast or coffee

husband and i stayed here for a night away from the kids

major complaint was that we did not get room service the entire time that we were there

the room service the room itself was amazing

breakfast was great but what stood out the most was front desk staff

breakfast

amazingly great breakfast

enjoyed the breakfast

the location was perfect, staff was very nice, and breakfast was great.

also shuttle bus to go to the doctor and the store was a great convenience

also the breakfast used to be better that needs to go back

the breakfast was good and the staff was friendly and attentive

the room was great and breakfast was awesome!

the kitchen was perfect and had everything you needed to make a light meal

weird bloody looking thing in bottom of laundry basket

wish they had an indoor pool.

large room with separate bedroom. very large bathroom. full kitchen.

i love the free laundry option! this was a very quiet hotel as well.

i hate the pool and workout room wasn’t open due to covid but overall it exceeded expectations

i didn't partake in the pool, but did not know it had one so i wasnt prepared

wish breakfast went later than 9:30.

good experience -- a good night's sleep, and then in the morning, helped myself to coffee and breakfast

nice little breakfast, polite staff. nice pool.

tried to have the continental breakfast but there were a couple of people in the small area that didn't want to move, so after a

breakfast was good. staff was friendly. very nice fitness center.

the room size , and breakfast

to the coronavirus, there wasn’t the typical breakfast but the fact that they still offered it was great

location, room set up, pool and fitness center. staff was very friendly. curbless check in

not much of a breakfast. omelettes awful..eggs full of cheese.

i did not avail myself of the breakfast i just went on to work.

breakfast was horrible

no breakfast in the morning really would of enjoy it

breakfast should be more than what it is especially now the co-vid has died down quite a bit

friendly staff. free wifi, coffee and simple breakfast.

would have loved to have room service but it wasn t available so i had to leave my room to get my meal for the evening

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

falls ample parking great location

see above. also, parking was at a premium. evidently a sign of success.

very expensive and no breakfast. parking was terrible.

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

breakfast was still not

the gym was great

coffee in room and in breakfast room could be better.

clean, comfortable beds, nice breakfast options

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the location and the staff are friendly and helpful self laundry is available room are big

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

the pool was closed, and there was no microwave in the room which would have came in handy.

the breakfast was excellent! beautiful bathroom! loved the pool!

breakfast was great, with very friendly staff

pool hours

the pool was cold lol

pool,breakfast and fre wifi

nice area and well lite parking lot easy in and out from the interstate

decent restaurant with bar onsite where we had dinner and breakfast

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your party

breakfast is simple but delicious, and staffs are very helpful

and gym not open which i understand, but the if some of the amenities aren't available then that should

the staff was so friendly...pool guy great!!!

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

the pool and the outside area.

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

breakfast was good, microwave breakfast sandwiches and waffles

cold & hot breakfast

clean, modern, good breakfast, comfy bead

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

extremely clean, good breakfast, very friendly staff

and as i was walking around the property in th morning the outside terrace and bar area was littered with full cigarette ashtrays and and disgusting buds

bar open breakfast options pool open something

the snack bar could have been open. a little later but it was t that big of a deal

the pool may need to be shocked . . .

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

breakfast left a lot to be desired

breakfast was very sad.

no meal service on sunday evening but breakfast on monday morning was good

even amidst some foolishness with one of the bar guests

bed was very comfortable. loved the restaurant and bar too!

staff from front desk to breakfast staff to bar staff, all were wonderful

to order room service for breakfast 2 days and there were problems both days

we also did room service for

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

shuttle service to the cleveland clinic or restaurants

pool and hot tub look wonderful but we understand why they are unable to open

it was perfect because it was only a 4 minute walk across a few parking lots to get there

24 h fitness center - comfortable bed - stable temperature for shower head - nice and clean room -

how breakfast was not included and we had to pay for it in the hotel

was at full capacity and the pool area was completely overrun by kids with little parental supervision

free shuttle services were offered which helped take away some of the stress

coffee in the room, gym and pool available, free shuttle service breakfast available

- gym needed remodeling (water leak)

being near hospital & having shuttle was essential

it had great facilities, including 24/7 gym, breakfast...

excellent location, amenities, room service and staff was very helpful!

breakfast could have been having slightly more variation

the dining area and breakfast and lunch area were lovely.

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

breakfast has been going downhill for a few years. it's no longer a plus

as with many accommodations nowadays, no daily room service

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

it had a very good breakfast buffet and the wine bar was excellent

nice breakfast, great location and facility

i was grateful they were able to accommodate my early check in.

beds n pool

pool was very nice and warm

the bed was awesome the pool was lovely the kids had a great time what

the pool was really nie after a really stressful week and a good getaway for me and my husband

room was clean and smelled nice the pool was nice and

comfy bed, nice pool

we also enjoyed the pool and courtyard

the breakfast

kids enjoyed the pool

was very clean, the staff was wonderful, and the shuttle was very convenient

weren't enough dishes in the kitchenette for two

their breakfast buffet was the best i’ve seen

3 spots were being taken up by hotel shuttles

i liked the the pool the back fireplace and the gym

room service was amazing and prompt!

it was one of the hotels that had cleveland clinic shuttle service

the clinic shuttle buses made it convenient and quick to get around the medical buildings

bar way overpriced for what was offered

the restaurant and bar were not very impressive and the wait staff was not attentive.

was good the room was nice and loved the wet bar but the staff went above and beyond helping us and accommodating when my partner got in a

was a large line to check in and the staff came around with water bottles and juice for kids

no wifi

we we re able to get early check in and late check out which was a huge help and the staff is polite and friendly

they allowed me an early check in and were very attentive to my needs

liked the hotel pool, hot tub and fitness room

deep cleaning in kitchen may be needed eventually.

the staff were great. the room was large and clean. the breakfast was always good.

i was surprised by the large size of the room, the full and well-appointed kitchen, and the lovely bathroom

they provide laundry self service

we had to wait to check in, wait for breakfast, and the pool was closed

kids need to be put on the first two floors

some noise from room above but there were a lot of kids at the hotel at that time.

free breakfast

pool was closed and room wasn't cleaned

beds were comfortable. decent bar and good location.

pool was out. unforeseen circumstances but a big disappointment

bar and bistro were closed

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

variety of options for breakfast

loved that the pool opened early

pool and hot tub were undergoing maintenance. could not use expected amenities.

the pool wasn't open

the hotel and the rooms are clean and very nice; and covid19 did not stop the grab n go free breakfast

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

love their gym, spacious and clean

facilities and services, very good breakfast and great people

the gym is exceptional: really good equipment, including a peleton bike

clean and efficient gym

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

quiet, the staff are friendly, and breakfast is nice

sugar free syrup n juice on breakfast bar

love the jacuzzi tub and the breakfast was amazing!

there was no butter for toast or waffles either day at breakfast

didn't have any orange juice with the breakfast

the breakfast was hot and had many good selections

the breakfast to many carbs would have liked sausage bacon grits

there was a gym, vending and laundry

breakfast was included but thought it was a hot breakfast.

bathtub had hair in it im assuming from the previous people when i went to give my kids a bath

we also tried to order room service only to find out they only served breakfast during the week, which isn t noted

no room service available due to shortage of staff.

kids screaming at pool site no respect

the kids couldn't swim after 9 that was the whole point if coming.

kids loved the pool

not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were

amenities, had to join hilton honors to get wifi

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

responsive room service and towel

staff nice , great area for kids while traveling.

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

i wish they had a airport shuttle

breakfast was great. and the room was excellent. also had shuttle to concert.

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

pool area could of been a little warmer as well as pool water but hot tub was great

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

was in a great location, the bed was comfortable, the staff were super nice / helpful and the pool was nice too

great location, great facilities, great dinner and breakfast, and the staff was outstanding

indoor pool, jacuzzi and gym

the rood top bar is an experience and i loved

vault bar not open on sunday

the amenities such as the roof top bar and downstairs restaurant were out of this world

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

the hotel gym facility was so nice

a very surprised that i had to pay for breakfast

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

attached bar is great

a breakfast option included would have been nice.

uly yours did not disappoint)

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

towels were worn. no room service done yet when we got back sunday afternoon.

we ate breakfast and dinner there

gym is outdated. breakfast is terrible, restaurant is mediocre.

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

location .. size of room perfect for number of guests .. breakfast delicious ..

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

had a full size fridge with a mini kitchen and cupboards

breakfast only open until 9am

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

location and the breakfast

no bacon in the breakfast bar

good location downtown. breakfast was decent

only complaint... no guide on the tv for the kids.

we ordered room service from the 1890 restaurant at the hotel

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

room service was fast!

not a huge deal, but when your traveling with kids it just doesn't work

nice corner view breakfast was excellent

in room breakfast was excellent

i also was expecting more weights/resistance equipment in the fitness center

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

joe at the bar was exceptional...location was key..they got us an early check in as requested.

they even gave us an early check in which was great

the fitness center was also dated and quite small

i made a request for early check in and we were given such an attitude about it even though we said we were

my kids enjoyed the fitness room

perfect to travel with kids. has crib on request. close to parks

kids running down hall was very loud because of no soft surfaces.

could be a bit too crowded w/ wild kids at times