there was no hot tub in the pool area. pool was smaller than expected.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

parking lot was too small and filled with trailers & dump trucks

the only thing was is that there should be more breakfast items not just plant based.

there were only a total of three cars in this motel's parking lot

loh and behold i did not like the unlit parking lot because

almost missed the breakfast on the second day

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

friendly family welcoming kids friendly

breakfast was very good

pool. available coffee.

swimming pool was not clean

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

clean, & good breakfast

staff greeting us and the staff at breakfast was incredible

the pool wasn't open but thats not the hotels fault!

the kitchenette was well equipped for a weekend staycation

door separating the sleeping area from living room and kitchen area.

of options for breakfast

the breakfast could have been better.

i like the pool i like that it was breakfast.

a small but fully equipped kitchen (apt

breakfast had great options and clean tables, etc

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

pool was also very very chlorinated, which is great for cleanliness

easy check in, clean room, free breakfast

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

and gym were closed

pool wasn't open

no bar or lounge for a cocktail on site.

they room was nice. had a spa tub and very clean.

we didn't use the swimming pool

missed the real breakfast. grab n go is nice however

we loved the setup of our room, the pool, and the breakfast was delicious!

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

recommend adding more meat to the breakfast such as bacon, sausage and adding some hashbrowns.

also, indoor pool and hot tub

covid had shut the pool and breakfast. but everything was fine

the breakfast was small!

there was a big dining area for breakfast, a nice sized pool, and a small gym

clean. welcoming, friendly and warm enviroment. breakfast was so good

laundry facilities

no waffle maker for breakfast

the veterans parking and onsite laundry facility

the breakfast

was able to do our laundry, that was so helpful

a short drive takes you to starbucks and there's food options a short walk across a parking lot

the gym is large and has some good equipment, and there is decent coffee available in the lobby for

the hotel restaurant was open and the gym

the inhouse breakfast menu and food was great. plenty of parking, good location.

lots of easy free parking with wide spaces

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

early check in great

missed being able to use the pool.

no towels for the pool

the continental breakfast was a standout. we consistently had a nice start to our day.

kids running all around looked like a circus

loved the hot tub and pool

the kids loved the pool and popcorn

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

aloft was clean and comfortable. great location for us to visit family and get to the gym.

we were awoken very early by kids talking and running down the hall

the pool could've been a little deeper but it was cool i still had fun

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

the pool was absolutely packed with kids and was very loud.

nice continental breakfast

gym

sunday morning breakfast was fantastic

room could have been cleaner. kids toy left in corner, obviously not swept

the size of the kitchen

the kitchen !

the breakfast could be a little more inviting.

full kitchen

on site laundry

was food for room service left outside the doors for hours at a time

very clean and the kids had fun in the swimming pool.

breakfast was good and had no complaint about the room or bed.

ilet and tub) and i did not get room

kids knocking on doors during night time

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

kitchenette

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

great location. kitchenette. great staff.

no fitness center or pool, wifi was intermittent

they need inside pool

great washing facilities for laundry, computer access with printer, pool

the front desk clerks the room attendant the cooks in the kitchen

the breakfast was greatly appreciated

spacious room, the kitchen was well-appointed and the location was great!

no complimentary breakfast or coffee

major complaint was that we did not get room service the entire time that we were there

breakfast was excellent

room service was a bit suspect. took three tries to get our order and it still was not correct.

breakfast was great

location, price, and breakfast included!

breakfast

breakfast was not that great.

enjoyed the breakfast

the location was perfect, staff was very nice, and breakfast was great.

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the morning kitchen staff

no swimming pool for the kids.

breakfast was fair

location, breakfast, nice and comfortable room

good breakfast

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

pool was not open unfortunately

the breakfast was wonderful, and the young man that was in charge of it was very friendly and polite to

they especially liked the breakfast

the breakfast had eggs, sausage, cereal, waffles, fruit, yogurt and the coffee was available all

friendly staff. breakfast was good. comfortable bed.

gym has been upgraded with new equipment from last year.

staff was great. managers reception and breakfast was out of his world.

you shouldn't need paid wifi to utilize

location good parking beautiful room

they also had a pool and small gym

they have an indoor pool.

ample parking

no room service.

there is a bar and music and food at the facility, this place is very clean

i was told by desk when i checked out that they do not do room service for an overnight stay

people hanging out in parking lot

breakfast and the pool

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

but we always got whatever we asked for cleaning wise and room service wise

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

24/7 free laundry, bet was comfy and decent shower

was great having a kitchen in our room

small kitchenette was a huge bonus and helped save us some money because we brought our own food

and staff was great nice clean pool area had a lot of wet towels around but pool was

nice fitness center and pool too

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

good breakfast with lots of choices and friendly staff

eyes burning and some kids in out group broke out in rashes

nice fitness center and pool too

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

i should be able to go in the hot tub at i am- especially when the gym is 24/7

nice big beds free breakfast clean rooms

pool was unusable

staff easy check in and check out clean room nice variety for breakfast no issues during the

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

there were tons of kids in the hot tub, shouting and splashing

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

driving 7 1/2 hours, i was unable to use the pool area

swimming pool kids were happy nice comfy beds

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

living room + kitchen about 12'x20'

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

we loved having a big kitchen

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

our room had a full kitchen, extra chairs and was comfortable. the staff seemed friendly.

the staff was great, breakfast was great,

was large very comfortable beds- great breakfast and we were able to extend our checkout

a deposit for it, i had to go to reception for a coffee valet every time i wanted a coffee, the gym has only one bench, breakfast was very

i like the kitchen set up

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten at a hotel service for breakfast and desk was top

the staff is friendly & helpful. the breakfast is exceptional!

wifi did not work most of the stay

location close to downtown, nice area, good breakfast and very kind staff!

lol ot could have been summer so we could use the pool!

the on-site parking and location was also convenient

swimming pool, hit tub too small

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

6 behind that shares the parking lot was little sketchy

breakfast was great, staff were friendly, beds were very comfortable, gym was adequate

how early the spa close

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

easy reservations for spa services

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

for overnight was excellent, staff was realy friendly on reception and bar too

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early, due to that we were unable to use our vouchers given to us

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

swimming pool available, big parking lot

and the indoor hotel pool was fantastic

there was a laundry room for guests to use on our floor

bed was very comfortable and breakfast was good

not many breakfast choices

the pool was to cold need to fix heater

no breakfast currently due to covid

pool and breakfast closed.

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

pool was closed. some rooms looked trashed from the outside.

breakfast is minimum

friendly and helpful staff. nice pool and jacuzzi,

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

ambiance and the pool

loved the pool and the ease of walking to all the shops and restaurants

have a little more variety for hot selection at breakfast

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

the kids love the pool and the mini golf the slides

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

activity area because they have more than just a pool is amazing

this would be a great place to take kids because the pool and play area is over the top

the amenities laundry/pool and the room set up, location, plus price for the week.

the bed was comfortable. pool and deck area nice.. breakfast was tasty

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

also didn't have breakfast, but it was probably good

i hate the pool and workout room wasn’t open due to covid but overall it exceeded expectations

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the wedding venue stage and bar area

shuttle service to the cleveland clinic or restaurants

bar and grill staff are very friendly, and we overall enjoyed the room and stay

we had appointments with the cleveland clinic and was pleased that we had a shuttle

very nice room. the staff was friendly especially the lady serving breakfast.

breakfast was good

the room had a mini full functioning kitchen and a couch and a bed.

breakfast was good

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again i the future

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

room service was quick and delicious

access to cleveland clinic and ease of obtaining shuttle service as needed

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

being near hospital & having shuttle was essential

beds were very comfortable and that we had free shuttle service!!

- gym needed remodeling (water leak)

the shuttle service is very convenient.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

only one ice machine. pool closed for repair. aging.

pool, hot tub, and gym on site although i was too tired for any of it

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

the location also had a pool and hot tub

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

3 spots were being taken up by hotel shuttles

hotel we have stayed at in along time ,friendly staff ,clean rooms and great location, great breakfast

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

there were places for kids to run off energy

the breakfast had minimal options, but the gym was nice.

good breakfast choices

breakfast was still not

still would like to see a hot breakfast considering the usual price of the rooms.

coffee in room and in breakfast room could be better.

close to cleveland clinic and the shuttle came everyday

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

it was very beautiful and well kept. perfectly clean! great room service too!!

great for us with hospital so close. shuttle service fast and also within walking distance

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

she was able to accommodate an early check in for us

it had a very good breakfast buffet and the wine bar was excellent

we did call room service and the front desk for extra towels and they never brought them.

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

excellent breakfast. superb location . sensational staff

a great variety of food was offered at breakfast and the staff were very accommodating

very helpful staff. the rooms are clean, the breakfast was tasty.

breakfast is always excellent, and the staff is always friendly and helpful

breakfast room and breakfast toast is were exceptional

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

dinning are was wonderful & like how kids eat free at the buffet

and my daughter loves the pool

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

close to the hospital and laundry facility on site

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

simple clean design. great breakfast options

free laundry, free coffee, very

very nice place to stay. very modern and the snack bar was an added bonus for the kids

love their gym, spacious and clean

really wish the breakfast would go later than 930, especially on a weekend

the breakfast

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

staff was so nice! everything was clean. breakfast was sooo good

breakfast had a diverse good range of options hot and cold

had a wonderful stay in a clean hotel with a great breakfast!

nice breakfast

were very disappointed that the pool was empty

the continental breakfast had a variety of food that my family enjoyed

good free breakfast

fitness center was not lit up during the first night of our stay and i didn't even know the hotel

what?s not to like. good breakfast, staff, v v clean.?.

didn't serve breakfast. little disappointed

everything was great, including the breakfast

have had some protein to go with the carbs at breakfast,

the pool closed too early.

very clean, guest laundry room was convenient, great location, quiet.

with wifi

very clean and there’s an indoor pool

would have stayed and enjoyed the pool longer but water was a bit to cold for me.

very clean. nice breakfast. quiet. nice price. nice location.

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

blinds let in the parking lot lights at night and the morning sun super early

the complimentary breakfast buffet in the restaurant was very nice

no bar to hang clothes on in closet no water pressure, lukewarm water phone did not work when we

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

weren't told the pool was under construction until we got there

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

the hilton honors app is super convenient for early check in & contact free

we went down to the bar to have a few drinks and the bartender was friendly and professional

we didn't utilize the pool or breakfast when we were there so i can't speak for that

no room service no room clean daily

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

allowed early check in, very friendly staff, comfortable bed, good breakfast...

the stay was comfortable and the gym was basic

also the shuttle service to cleveland clinic hospital is god sent

room and breakfast

plus we was able to get early check in and late check out so that’s a major plus

hotel that keeps impeccablely clean rooms, great housekeepers, lovely restaurant, and the pool area is nice as well

pool and spa were used, as was the gym

the bed was very comfortable. the poor and spa were clean and well maintained.

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

breakfast was tasty too

the full kitchen gave an opportunity to cook meals which was super convenient for my extended stay

gym had excellent equipment and extremely clean

nice living and kitchen area

literally everything was amazing the staff the food and the pool

pool, room, bathrooms, and hotel were nice and clean

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

gym was great too

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

loved the location, gym and beds were comfortable.

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

vault bar not open on sunday

the vault bar was the best bar i have ever been to

the rood top bar is an experience and i loved

the amenities such as the roof top bar and downstairs restaurant were out of this world

pool and hot tub were great

very friendly staff, close to blossom. decent breakfast..

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

nice indoor pool

loved everything about our stay except for the breakfast

wish breakfast would have gone a little longer.

breakfast was okay

clean and nice spacious room. amazing breakfast options.

friendly staff m very clean, and good breakfast

breakfast was over at 9.

staff from the front desk, to room service to maid service

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

we ate breakfast and two dinnes/drinks while there

gym is outdated. breakfast is terrible, restaurant is mediocre.

i wish the bar was open a little later;)

breakfast was full and fresh with the nicest kitchen lady

the kitchen is nice

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

excellent breakfast

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

nice corner view breakfast was excellent

in room breakfast was excellent

the breakfast food is atrocious

bar and lounge on 2nd floor and the choc

gym was new and clean, great variety of

breakfast prices. we have 3 kids, a family of 5.

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

breakfast is always good

only complaint... no guide on the tv for the kids.

staff, location, breakfast, gym and cleanliness of hotel was great.

there was breakfast available in the morning

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

they even gave us an early check in which was great

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

absolutely a fantastic experience. from the check in to the late check out perfect

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

large fridge and mini kitchen are so nice

nice breakfast, good location 36 mins to the airport

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

eadmill and

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to dry my cloths even though i'd already checked out

the pool was very nice and open (unlike many hotels)

we took advantage of the gym, pool, and hot tub which was a huge bonus

we loved the hot tub and breakfast wasn't bad

kids running down hall was very loud because of no soft surfaces.

man at front desk was extremely friendly & helpful pool was great too

i wish we had breakfast and the pool was open

i did not have time for a workout in the gym

pool just a little cool...but didn't keep me out of it!

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

great room, great gym, the higher floors have a great view.

the restaurant and bar was closed aswell as the pool and no breakfast was served

kids slept like rocks on the beds all night

thin lady at bar was nasty and rude

great gym

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

room service was an extra $5 to bring food to the room

they also had to wrangle all of the hockey kids the parents never watch

they also had to wrangle all of the hockey kids the parents never watch

i made the reservation the women told me that the spa was same day reservations

is no breakfast, just a communal kitchen

love the inn with access to a full kitchen

is no food service but a complete kitchen for any one to use

the common rooms and kitchen were perfectly stocked and made for a cozy stay

beautiful building, cozy room, amazing location, kitchen available for use!