there swimming pool was closed

i didn t like that you couldn t get room service all day

great wifi connection, large comfortable and beautiful

wifi connection

could use more parking

was shut down for maintenance one of the reasons why i booked it for the kids

eyes burning and some kids in out group broke out in rashes

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

pool was down. i had two small kids and that sucked

and staff was great nice clean pool area had a lot of wet towels around but pool was

was great having a kitchen in our room

small kitchenette was a huge bonus and helped save us some money because we brought our own food

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

kitchen was nice

a quality workout in the indoor pool & fitness center

website states kids eat free, but we had to pay for my 4 year old and ourselves

there is a bar and music and food at the facility, this place is very clean

early check in and close to the national park

it was inconvenient and felt odd to have to go to the bar just to get ice

the pool was nice

came for the kids to swim always too crowded

swimming pool kids were happy nice comfy beds

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

breakfast bar attendant

grab and go breakfast uninspired though not surprising

staff. breakfast

they dont have a pool and don't say when breakfast start and ends

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

a bigger breakfast would be great

breakfast was understandably not as expected but considering the circumstances, was a great effort

pool was closed

out for the grumpy granny working breakfast

pool was not open unfortunately

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

breakfast was terrible

i like the kitchen set up

room offered kitchenette.

a deposit for it, i had to go to reception for a coffee valet every time i wanted a coffee, the gym has only one bench, breakfast was very

the gym was sufficient

eggs were a little runny, but all the other items at breakfast were very good

breakfast was delicious, it was a hot breakfast and the staff was very nice

very nice rooms . staff friendly and enjoyed the breakfast .

full kitchen, accessible shower, location and first floor room, breakfast buffet

we loved the outdoor pool

the room is clean and the room service is very proactive

it didn t have a indoor pool

only had an outdoor pool

the staff members are friendly, the room is comfortable and quiet and the wifi works well

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

parking

also, the restaurant on site didn t answer the room service

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

room was very clean and loved the pool and exercise area

in parking lot all day long

no gym access cause lock is broken

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

i should be able to go in the hot tub at i am- especially when the gym is 24/7

the once nice pool is closed, the gym is the tool room

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

super nice staff. clean facilities. breakfast. good location. comfortable beds.

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever, convenient store inside, pretty sinks,

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

breakfast was cold, did not taste good.

great breakfast. very friendly staff

great pool

could not use pool.

the gym was excellent

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

having access to the pool, bar and pool table offers a very nice touch

lots of kids

said i couldn’t have all those kids in the

the loud noise from the kids

have had a larger pool area and it could have been slightly cleaner

vending machines didn't work, couldn't use pool, had to pay for expensive breakfast.

lots of parking

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

the inhouse breakfast menu and food was great. plenty of parking, good location.

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

from the front desk the the made and room service it is and also the kitchen area and everyone that worked in it and it was the greatest

the pool being closed saturday was the only complaint i would have.

waiting on cook to order breakfast food gets s little cold so having a couple microwaves ovens would help to heat your food

very clean and the kids had fun in the swimming pool.

it was clean and they have hot breakfast and they feed you dinner

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

would like to see more variety on the breakfast and kickback menus

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

location, meals, pool, staff, suite

great breakfast, great room size, very clean establishment.

great washing facilities for laundry, computer access with printer, pool

choices for kids at breakfast

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

also enjoyed that it had a kitchen

the breakfast was excellent

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

pool and hot tub was awesome

) pool/breakfast area crowded with unsupervised kids (where are the parents

nice continental breakfast

breakfast was better than other hotels that have more than adequate food and throw half of it away

fitness center was clean and available

husband and i stayed here for a night away from the kids

breakfast was excellent

the hotel does not offer breakfast.

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

to order room service for breakfast 2 days and there were problems both days

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the bar and grill has good food and a nice atmosphere

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

limited breakfast

laundry service on site

more items to choose for breakfast

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

i didn't get the free breakfast but was glad that it was offered

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the bar and the location

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the lobby bar was a bonus

enjoyed the breakfast

don't know about breakfast, left before it was available

breakfast was not that great.

they had a good breakfast

amazingly great breakfast

breakfast could have been having slightly more variation

excellent location, amenities, room service and staff was very helpful!

room service was exceptional and the bathrooms are huge and nice.

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the cafe breakfast was great and so was the bar and speakeasy

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

bed,kitchen

no fitness center or pool, wifi was intermittent

fitness center closed for renovations. i did not know this until after i made my reservation.

fitness room was good

i liked the kitchen and they offer you the items you need just like a home experience

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

and the gym

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

room service was amazing and prompt!

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

room was very good and room service was excellent

room service was great when we arrived late at night and the room was set up great for my wife's

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

the pool, laundry, and gym were open

gym, beds were very comfy.

room service

the rooms are very well kept and i love the bar with stools in the rooms

is accommodating to us in every way including having a, wheelchair available so we could get the shuttle across the street

i loved that there was a bar on site as well

lobby always had coffee and cold water, and a shuttle bus

clean , location , shuttle , breakfast , staff

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and valet parking are terrific bonuses

free shuttle services were offered which helped take away some of the stress

decent breakfast

breakfast was very good

the mini bar look so interesting and romantic, even though i didn't use it

as with many accommodations nowadays, no daily room service

breakfast: beautiful display

room, swimming pool, staff, breakfast, location

clean. good breakfast.

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

my family really enjoyed the pool and the cleanliness of our room.

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

the gym was nice, it had a little tv that allows you to follow a virtual instructor

- neighborhood was a little scary - they don’t sell laundry detergent

kids liked it and had fun playing kicker at the lobby

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

exercise room, laundry room, & outdoor fire pit.

breakfast was good. location very good.

the pool and the little store was great. the rooms were so clean!

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

clean. good breakfast.

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

breakfast didn

clean, & good breakfast

i was accommodated with early and late check out

the kitchen was very useful

the breakfast could have been better.

door separating the sleeping area from living room and kitchen area.

sticky kitchen floors. didn't like the bedding.

i had no complaints but my dear other half wished the fitness room was a little bigger

nothing worked in fitness

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

room service was not offered because the hotel was sold out and i didn't pay for that because of

- and everything was an additional cost except wifi

pool and gym were unsanitary

was nice staff was okay pool was disappointing, no supervision from kids in there , wasn’t able to enjoy our girls trip

i asked about the hotel shuttle, the response was 'it goes to the hospital'

plus we was able to get early check in and late check out so that’s a major plus

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

plus we was able to get early check in and late check out so that’s a major plus

didn’t get in until 2am and they gave us a late check out

hot tub, pool and sauna were amazing

location was perfect… gym worked great for my nephews

the breakfast was great everything was wonderful the staff and the hotel

gym floor, smoking area/outside sitting and pool

the bed was very comfortable. the poor and spa were clean and well maintained.

good gym

great hot breakfast, nice little bar, valet parking

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

the amenities such as the roof top bar and downstairs restaurant were out of this world

vault bar not open on sunday

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the vault bar was the best bar i have ever been to

our room was not ready, and we headed to the bar attached to the hotel

breakfast hours started at 8:30am. we checked out of our room at 8am.

gym is outdated. breakfast is terrible, restaurant is mediocre.

breakfast in the restaurant was good as well

gym was spacious and clean

had called three times requesting early check in, room wasn’t ready after being assured it would be

the kitchen is nice

also only one bottle of shampoo and one bar soap for occupancy of two people

location .. size of room perfect for number of guests .. breakfast delicious ..

excellent breakfast

the pool was closed, and there was no microwave in the room which would have came in handy.

breakfast was ok but could add bagels and cream cheese

the coffee could have been better the rest of the breakfast was good

breakfast and location

location and the great free hot breakfast. love the corner room/king size bed too.

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

nice corner view breakfast was excellent

in room breakfast was excellent

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

wifi, slow

not a huge deal, but when your traveling with kids it just doesn't work

breakfast prices. we have 3 kids, a family of 5.

gym was new and clean, great variety of

no fitness center

the fitness center and atrium pool!

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

disappointed that pool and fitness center were under renovation.

also my kids were disappointed by the lack of a

to many young kids

the gym

some of our friends said it was loud at night in the hallways with kids running

location and the breakfast

hotel employee in the bar was awesome

the gym was nice too

breakfast was more than expected

we took the free early check in

i didn't use the swimming pool but i saw kids were having fun

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

location great bar restaurant great

they also had to wrangle all of the hockey kids the parents never watch

the gym was really nice, equipment was well maintained

the bar menu for main course meals

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

great room, great gym, the higher floors have a great view.

great gym

the gym and bed comfort

plenty of towels on daily room service but no wash clothes.

beautiful building, cozy room, amazing location, kitchen available for use!

love the inn with access to a full kitchen

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

is no food service but a complete kitchen for any one to use

is no breakfast, just a communal kitchen

the pool was pretty lackluster and didn't have hot tubs

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

ol, gym) were

the food was not good. more of a selection needed at the restaurant and room service

about 10 unruly kids jumping and splashing about

location was perfect for us. we enjoyed the bar as well!

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

no beverages in room room service starts at 11 am so you have to walk downstairs

amazing gym, bar and breakfast!

the free wifi was difficult to get on

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

breakfast on the go was great, kitchenette was wonderful, staff was great

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

no breakfast

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

the staff was very friendly and helpful, the room was quite nice and the complimentary breakfast and afternoon beverage were much appreciated

had an excellent breakfast

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

my boys love the pool here as this is our second time staying

staff was very friendly and the breakfast was excellent.

breakfast was great good warm cooked meal to start the day with various options

pool was great and breakfast was exceptional especially with kids!

we had check out at noon and thought we would take the kids for a swim that morning before leaving, but found out the pool was closed until 4:00 pm

and a great breakfast

i gues sif i have to nitpick it would be having to go to the front desk to access the pool

the breakfast was the same

the breakfast was delicious, the rooms were very good

before we arrived to attend my son's funeral service to making sure our rooms where ready for early check in she went above and beyond by helping clean the second room

pool & hot tub open. also able to get late check out.

and very thin bath towels reminded my of a gym

the room was very nice,it was like a small apartment,i loved the free hot breakfast bar.

well equipped kitchen

free breakfast was convenient and good

also didn't have breakfast, but it was probably good

the gym and laundry were helpful to have onsite

we have stayed here several times it’s very convenient to the highway and the casinos

breakfast was excellent

that pool wasnt open but with covid understandable

the breakfast was small!

laundry were great in all respects

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

we had hoped to use the pool, but it was not very appealing

great parking. good set up inside.

the swimming pool and included breakfast was very convenient for my family

fast wifi, great breakfast, friendly staff, clean room, nice swimming pool and hot tub.

indoor pool and spa was nice

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

gym facility lacked weights.

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

the breakfast bar and bar but i understand due to the covid

the veterans parking and onsite laundry facility

was able to do our laundry, that was so helpful

if they offer breakfast could be better

pillows and quite. breakfast was sufficient

easy to get to, free parking and free wifi included, breakfast was simply but plentyful

good breakfast choices

still would like to see a hot breakfast considering the usual price of the rooms.

clean, comfortable beds, nice breakfast options

the staff was very nice and the breakfast was good also

the gym was great

pool is small but a nice bonus

girls enjoyed sometime at the pool and it was a quiet stay

pool was clean and cool, no hot tub

there was a laundry room for guests to use on our floor

clean rooms. guest laundry operational.

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

and there were not towels for the pool either

the indoor pool

breakfast was good and the pool was fun staff was great

pool and breakfast closed.

friendly staff, clean, nice continental breakfast, plenty of parking.

easy check-in, great coffee in the lobby, nice breakfast room

breakfast was good

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

breakfast was a little lacking. wish there had been an egg option.

there is even a free breakfast in the morning

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

the continental breakfast sucked

the breakfast selection was small

the pool and play area is large and very good for guests with children.

the atrium consists of the pool, hot tub, game room, putt putt golf, and a play center

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

missed breakfast

pool closed

great breakfast. comfortable bed.

the room, location and breakfast were wonderful

complimentary breakfast was good and

swimming pool closed

wasn’t more handicap parking & there wasn’t a hot tub or pool

spacious room , excellent breakfast !!!

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room stating the length of time for the machines and to set a timer to return and move your

airport shuttle

no pool for the price i paid

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

there were only two handicap parking spaces near the front and side entrances

nice gym and 4 hbo

convenience, clean, pool little store was nice

cleanliness, location, pool, room and breakfast.

the free breakfast was very good, lots of choices and drink choices! loved it

breakfast was wonderful

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

the pool and the outside area.

small pool

a lot of kids running around all day and night

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

the kitchen for the hotel was closed

price, cleanliness friendly kitchen staff

the pool water was very cold

close to the cle airport and shuttle is 24/7

clean..close to airport..shuttle ride..nice shower ..

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

shared a wall with the sleeping area and had a large opening in it so you could sit at the breakfast bar and still watch tv if you wanted to

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee every morning, and many restaurants and shopping

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee every morning, and many restaurants and shopping

kitchen should come with dishes instead of having to ask for each thing you need

breakfast a bit skimpy

pool and tennis court is available. it felt like a safe location.

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room always

only issue would be laundry area and you have to pay to clean clothes

nice full kitchen, sitting room and bed room then you see the bathroom and it looks like motel 6

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

breakfast was passable.

the hotel was well-kept, room is excellent and breakfast well done

breakfast could have offered more variety.

not in the laundry, not in the room, not in the bedding

fitness center is closed as well