breakfast wasn't included.

breakfast was better than other hotels that have more than adequate food and throw half of it away

the hotel does not offer breakfast.

smelt like trash going through the halls and kids running everywhere glad i didn t stay

no room service which was part of the reason we stayed there

no indoor pool

loved that we got free passes to lifetime fitness, which was just

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

delicious breakfast. friendly staff. clean and comfortable room.

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

breakfast was not that great.

breakfast was great but what stood out the most was front desk staff

they had a good breakfast

also shuttle bus to go to the doctor and the store was a great convenience

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of families in the lobby when we checked

kids knocking on doors and running

towels was needed at the pool area

breakfast & pool.

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

very clean and the kids had fun in the swimming pool.

room layout & the breakfast options

had to re-clean my room, specifically the bathroom

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

only thing for me that could use an upgrade is the fitness center

fitness center closed for renovations. i did not know this until after i made my reservation.

i liked the kitchen and they offer you the items you need just like a home experience

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

pool and hot tub was awesome

pool

the kids were getting restless as anyone else would if you had to wait as long as we did

i loved the pool, hot tub and exercise room!

we loved the hot tub and being able to enjoy a pool during these cold months

limited breakfast

they allowed me an early check in after a long trip into town

everything was rite staff was cool and breakfast was great

more items to choose for breakfast

on site laundry

a short drive takes you to starbucks and there's food options a short walk across a parking lot

the gym is large and has some good equipment, and there is decent coffee available in the lobby for

the hotel restaurant was open and the gym

the inhouse breakfast menu and food was great. plenty of parking, good location.

lots of easy free parking with wide spaces

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the lobby bar was a bonus

the bar and the location

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

i hate that the pool close at 10 pm

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

great little getaway with husband to relax and unwind great hot tub and pool very nice staff great food

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the pool was closed, and there was no microwave in the room which would have came in handy.

facility was up to date, the gym was a good size and able to keep it a cool temp

location and the great free hot breakfast. love the corner room/king size bed too.

hot breakfast, spacious comfortable room, 24 hour fitness center

wish they had an indoor pool.

we loved the jacuzzi tub and the indoor pool

the kitchen and living area were a great addition

breakfast options were plentiful with sausage, scrambled eggs, fruit, and waffles

it had kitchenette with everything to use to cook

the breakfast had minimal options, but the gym was nice.

the gym was great

coffee in room and in breakfast room could be better.

it’s very nice place and comfortable beds i liked the breakfast

still would like to see a hot breakfast considering the usual price of the rooms.

breakfast and courteous staff

driving all day, my kids were thrilled with the pool

there were lots of kids there for a tournament

clean comfy nice pool

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

was nothing that i did not like the eat area is small so on sunday when every one was leaving breakfast was very crowded and not enough places to sit so we ate in our room but that was not much

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

good breakfast. didn't use gym or pool. room was clean

the breakfast had a lot of options

easy check in, clean room, free breakfast

breakfast was very good

a full sized refrigerator is very nice, along with a full kitchen set

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

the shower was huge and i loved the little kitchen the room came with

the pool wasn't open but thats not the hotels fault!

i had no complaints but my dear other half wished the fitness room was a little bigger

door separating the sleeping area from living room and kitchen area.

the pool was closed

a small but fully equipped kitchen (apt

favorite part besides shower and pool was her

the shuttle and the friendliness of the staff.

coffee in the room, gym and pool available, free shuttle service breakfast available

free shuttle services were offered which helped take away some of the stress

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

coffee in the room, gym and pool available, free shuttle service breakfast available

bar and grill staff are very friendly, and we overall enjoyed the room and stay

the wedding venue stage and bar area

the bar and grill has good food and a nice atmosphere

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

breakfast was very good

we did call room service and the front desk for extra towels and they never brought them.

staff was excellent, let us do an early check in, we arrived early fro out of town

breakfast: beautiful display

great staff and room service

and gym not open which i understand, but the if some of the amenities aren't available then that should

old school italian restaurant on the first floor--- decent food & friendly bar staff

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

if you need a decent hotel that has free parking, it's your place

breakfast could have been having slightly more variation

room service was quick and delicious

breakfast bar is by far the best i have ever enjoyed during any of my many travels

the dining area and breakfast and lunch area were lovely.

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

shuttle service was wonderful …

we got in late, but the bar and kitchen was still open so we could have dinner

i enjoyed working out in the gym as well

help us arrange shuttle bus pick up to cleveland clinic

clean , location , shuttle , breakfast , staff

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

a lot of kids running around all day and night

pool and workout area

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

convenient with laundry and gym room

parking, the room service menu, and lack of amenities

room service wasn't very good - the quality and temperature of the food was poor

room was very good and room service was excellent

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

room was clean, bed and pillows comfortable. i used the little gym

pool was to small

nice to have laundry facilities and exercise gym

shuttle to dr. ! really everything!

pool very small for size of hotel.

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

loh and behold i did not like the unlit parking lot because

the parking lot lights were not working.

water fountain in pool area get shocked

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever,

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

great pool

wish indoor pool was open

the pool wasn't open

very clean, and very clean laundry,

the gym was well equipped.

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

woke up the kids and us both… after 3 hours of loud music and significant screaming from the room next door

i love the free drinks and snacks, and the included breakfast was great.

they also had a pool and small gym

room and pool

staff was great. managers reception and breakfast was out of his world.

whirlpool and swimming pool was below average

loved the room with a trundle option to allow kids to spread out in a hotel room.

pool was down. i had two small kids and that sucked

an ok breakfast to get us on our way

the breakfast buffet was great and snacks and beverages near the

chlorine smell was super strong in the pool area

my room was comfortable and very clean, i liked the kitchenette.

i loved the kitchen option, bathroom & amenities were nice

the pool is warm and the hotel is near good food and places to shop.

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

nothing other than extending the swimming hours for the pool and hot tub.

came for the kids to swim always too crowded

last night kids were running down the hall, opening and shutting doors

smelled fresh , very clean and quiet despite all the kids because of pool

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

also loved the room

there is a bar and music and food at the facility, this place is very clean

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

loved the pool for the kids and staff was awesome. the club was the best!

breakfast was terrible

i had chicken club wrap from the kitchen

gym equipment needs maintained better

it was nice having hot breakfast in the morning

we weren't expecting a suite with a couch, desk, and kitchenette area with a sink and fridge

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

sausage gravy for breakfast

the room is clean and the room service is very proactive

the staff members are friendly, the room is comfortable and quiet and the wifi works well

out door pool

that it didn’t have a indoor pool

eggs were a little runny, but all the other items at breakfast were very good

i loved having a kitchen with a refrigerator and microwave

very nice rooms . staff friendly and enjoyed the breakfast .

we loved having a big kitchen

has truck parking more or less

it made me so uncomfortable i told my kids to throw the food away and we would go to mcdonalds

front desk the owner or manager was very disrespectful towards kids it was dirty no one told me it was a extra deposit

the pool

there was nothing i didn t like other than the pool was closed

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

no swimming pool for the kids.

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

a bigger breakfast would be great

pool was not open unfortunately

the pool was down that's the only disappointing thing

pool was closed

i didn't use the pool or the exercise room, so i can't comment on those

pool was nice

they enjoyed the pool and the accomodations

the room i received was not well vacuumed and old laundry baskets were

people hanging out in parking lot

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just a roof over your head

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

no pool or gym access

pool was closed

hot tub was down and no breakfast lol like they said

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

the breakfast item availability and quality was wonderful

plus we was able to get early check in and late check out so that’s a major plus

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

the shuttle could came picked us up. also smell of subway made me hungry.

that it had a bar inside the building that served food'

small indoor pool

there were no food options near the hotel other than the hotel bar and grille

pool and the gym was being renovated

the pool wasn't clean

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

pool and spa were used, as was the gym

pool, lounge, bar, shuttles, breakfast

breakfast buffet was pricey and not very good

clean, great location and early check in and late checkout.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

vault bar not open on sunday

the vault bar was the best bar i have ever been to

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

only complaint would be that the mini bar had no options in it

only complaint would be room service came in togo containers

the rooms, the restaurant, room service. the cost

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

could have been some toast with the breakfast buffet

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

good gym

loved the location, gym and beds were comfortable.

gym was great too

plenty of room, nice kitchen

early check in, friendly staff, location.

location. everything in walking distance. free breakfast.

there was a full kitchen and fireplace

breakfast only open until 9am

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

staff, location, breakfast, gym and cleanliness of hotel was great.

only complaint... no guide on the tv for the kids.

also my kids were disappointed by the lack of a

there was breakfast available in the morning

only disappointing aspect was that we had to pay $150 for early check in

breakfast was great. well prepared and presented

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

there s also a wonderful spa and a couple great restaurants in there as well

in the building was fantastic for breakfast or lunch and 2 min from our room

they had an immaculate gym

thin lady at bar was nasty and rude

what we didn't like was the closing of the urban steakhouse and non-access to room service

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

location and set up with the restaurant and bar were convenient

we took advantage of the gym, pool, and hot tub which was a huge bonus

early check

the pool and hot tub were both great (my kids used them every evening

happy hour, big room, clean, nice pool, close to restaurants and bars!

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

nice corner view breakfast was excellent

in room breakfast was excellent

i also was expecting more weights/resistance equipment in the fitness center

joe at the bar was exceptional...location was key..they got us an early check in as requested.

the fitness center was also dated and quite small

they even gave us an early check in which was great

the fitness center and atrium pool!

location great bar restaurant great

the room service menu could be a little more robust.

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

spa as

room service was slow- quoted 30 minutes, received food over an hour later

we did not use the pool or gym but did look at them

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

good gym.

nice room, everything as expected. kids had so much fun in the pool!

drain plug was tricky on spa tub!!

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa tub was nice and for the price of the room we were happy with it.

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

from the front counter to the gym

main desk - truly lacked personality and bar service and hours was very disappointing.

night room service was convenient but would have liked more menu choices

the gym is a private gym attached to the hotel

amazing gym, bar and breakfast!

pool was closed

pool unavailable

unfortunately they are shutting down the pool

the ad said they have wifi, a pool, and breakfast

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

easy parking and access from the road

wound be great to have breakfast included in the cost for our stay

should include a complimentary light breakfast. even red roof inn does that.

the gym could be better equipped

location, pool, and hot tub. staff very pleasant and the room was very nice.

also had a well stocked kitchen to share and lovely living and dining areas to relax in

beautiful building, cozy room, amazing location, kitchen available for use!

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

love the inn with access to a full kitchen

the kitchen was big and well appointed

dining area and staff were fantastic. coffee bar in morning was great.

indoor pool and spa was nice

and gym were closed

the pool wasn't clean

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

breakfast, could have better options

the veterans parking and onsite laundry facility

was able to do our laundry, that was so helpful

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

easy to get to, free parking and free wifi included, breakfast was simply but plentyful

and very thin bath towels reminded my of a gym

i also appreciated the “no pet fee

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

noisy kids but that's not the hotel's fault. no real breakfast.

basic breakfast is also ok

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

fantastic breakfast included

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

awesome pool

breakfast employees very friendly

swimming pool closed

coffee was great 24/7, breakfast was good as

the room, location and breakfast were wonderful

missed being able to use the pool.

the continental breakfast was a standout. we consistently had a nice start to our day.

the location was great for cleveland & the surrounding area. breakfast was simple and good.

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

the breakfast was delicious

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

easy reservations for spa services

we want to come back to enjoy the spa downstairs and restaurant/bar

free parking

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

no breakfast

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

kitchen in room

parents should supervise their children while at the morninv breakfast nook

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

the staff was very friendly and helpful, the room was quite nice and the complimentary breakfast and afternoon beverage were much appreciated

my dad threw away my uneaten breakfast

breakfast was great. staff was friendly and so helpful.

pool was on the smaller size

beds were super comfy and the breakfast was amazing

the parking was a bit difficult and confusing.

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early, due to that we were unable to use our vouchers given to us

ry important

it s beautiful well except they pool but i believe they are currently fixing the issue

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

a restaurant and/or bar would have been nice, especially since the weather was

everything was nice, the kids loved the pool.

my kids loved him, he was so friendly and helpful

breakfast included was perfect

the pool being open. the front desk associate was a doll! very helpful.

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

free breakfast in the morning was a plus

only thing i could see that could've been better is better breakfast selections

also there was no fitness room as advertised

there is even a free breakfast in the morning

the breakfast was evened and the staff was helpful and friendly

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

there is a small gym and a pool for guests to use

breakfast was great, staff were friendly, beds were very comfortable, gym was adequate

hot tub, pool, rooms, breakfast. great location