i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

the price of the food. very pricey for room service

20-minute guarantee on room services wasn't honored

great place to stay kids and all of us had a great stay

no free breakfast

i have been there many times over the past 2 years and the swimming pool has been

restaurant was closed. no room service.

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

room service was not available

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

our key cards were working for the room and even when using the gym

the breakfast times and the cleanleness of the hotel

breakfast was great. i liked that three mornings in a row were different varieties of food .

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

good breakfast, comfortable bed and spacious room

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

the smell the location and the pool

the late check out

the outdoor pool and patio and the friendly staff.

are spacious and adorable like a little apartment, very clean and comfortable, complimentary breakfast is delicious, and location is close to shopping, restaurants, and entertainment

breakfast both days was great but not hot.

that i wasn't able to wake up early for breakfast :-)

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

close to everything for our kids

good selection for breakfast

clean hotel, nice pool, great pillows. excellent location.

they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very pure

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

very comfortable beds, nice decor, full breakfast

gym is dirty and too basic

i enjoyed that breakfast was more than an old bagel and coffee.

the staff was awesome and the location is beautiful. the bar setting was very nice too .

bar area was open when we got there late, kids were happy with the pizza and wings

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

room amenities, pool and jacuzzi, closer to restaurants

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

the amenities are always well kept, especially the pool and hot tub

how the pool schedule is set up

well maintained, clean. pool and spa in great shape.

location, right off the highway makes it convenient. the fitness room was also very nice.

well maintained, clean. pool and spa in great shape.

no pool

nice breakfast and courtesy of the entire staff.

good morning breakfast!!

free breakfast and a fitness room, lots of parking

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry machines are not clean

laundry out of order

staff,the location, free wifi, free good breakfast, free breakfast

breakfast clean

room service can be better

comfortable bed, early breakfast, late checkout at noon!

the machines in the gym could be updated

it had a kitchen and living room. plus their staff were very helpful and friendly.

they could have had a better selection for the continental breakfast food choices.

it has a kitchen and living room

i wasn't quite sure how to go about getting kitchen ware. but, i didn't really need it.

the breakfast menu

due to covid the pool wasn't open, which is understandable.

the bar could be open later and earlier possibly

usually other hotels offer free parking and free wifi to their guests

not one time did room service offer me clean towels or sheets

i love the new look and was able to rest no kids running around

stay  i guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and i didn’t use any of the glasses so didn’t bother

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

that the bar and restaurant attached to the facility closed at 10pm

view outside room window was the pool and had to listen to kids screaming for hours

the pool was massive and the room was very comfy!

did not have breakfast property was nice rooms could be a little bit bigger

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast could have been better

did not attend the breakfast.

i could hear someone getting sick in the room next store and kids in the hallway

also the pool was empty for the 3 days i was there

so the fitness center was closed and the pool was closed-no biggie

of kids running around

breakfast choices would have been the only thing i wasn't crazy about.

also the bonus of breakfast and the omelette bar and the happy

clean room awesome breakfast, good gym, friendly staff. i will stay here again.

no breakfast, poor wifi, poor service

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

only thing that i could say would be a bigger pool and floating toys for children

breakfast was amazing hotel was clean and staff was friendly

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

with the pool closed for rentivation, and the parking lot roped off for construction i still had a nice stay

pool is outside only but clean and nice

disappointed it did not have an indoor pool or spa.

very clean, nice pool, decent breakfast, good coffee,

the swimming pool was closed

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

the breakfast was decent and there was many food options a short walk away

it so much came back to book a few more days and second stay was room overlooking the pool and next to the gym

pool goes to 9ft. lemon and orange water.friendly staff

that breakfast was cold cold

was no room service because of the covid issues, so they only cleaned when asked which was a bit

went with friends and children and hoped to have joining rooms with the kids

the additional bar restaurant area was great. would have been nice to have a hot tub.

breakfast and pool

room, location, early check in , comfortable room.

easy access out of the building to the parking lot, close to many restaurants, the pool

the bar and free hot breakfast was the icing on the cake

breakfast and pool

laundry facilities worked fine

laundry room was too far away and a little bit dirty with older machines

great service .early check in..great room. value for money

not find laundry??

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

the view of the golf course and the architecture of the amenities.

beautiful facility nice gym, clean

location, easy parking, nice resort

the hotel had 2 pools golf course and a great fitness room

the hotel had 2 pools golf course and a great fitness room

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

restaurant/bar

they even have free washers & dryers for guest laundry

breakfast was the best continental breakfast i ve ever had

free parking was easy

modern, suite-style rooms are very nice, and the fully-equipped kitchen with stovetop is very helpful

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

breakfast was very good

the parking was free, free breakfast, and a kitchen inside the room

location/kitchen/breakfast

the kitchen in the room

the breakfast is so good and the staff is very friendly, the room is always clean.

there was sufficient parking

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

laundry was extremely dirty

the workout room and being able to do our laundry was great

good amenities- self-serve cafe, free laundry, workout room

laundry wasn’t good it didn’t work well they are broken

the laundry machines were free, the grounds looked well maintained

nice kitchen with everting is needed

parking was hard to find.

we liked that there was a restaurant/bar attached which also had a great breakfast

parking lot very full from people going to bar louie however we were able to find a spot

it was in bar area looks like a private restaurant and bar

that bar was right down stairs

the breakfast had little to offer for those eating a plant based diet.

staff was very friendly breakfast was buffet style and location was close to the highway

with a dishwasher in every room you’d think they could have a few in the kitchen area so that proper silverware and glasses could be used

we stayed in a 1st suite with king sized bed and a full kitchen

but i was disappointed there was no oven as in other full kitchen rooms we've stayed in

staff were very friendly, the machines in the gym were all well kept up and worked, and the breakfast was good

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe in every room

breakfast was great and great choices

very nice hotel with great gym and wonderful breakfast

shuttle

gym is miniscule with no free

good location, front desk and kitchen staffs were very friendly

breakfast was amazing and they have a very lovely and well kept courtyard

you don t get daily room service,i didn t mind that as a trade off for the room rate

i love it there for me and my kids

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

the laundry facilities

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry and ice were close but laundry always out of order

sometimes it was a little noisy with the restaurant and bar down the hall.

facilities, including gym were better than expected and loved how spacious bathroom was

hotel itself is very nice, has a nice bar and the comfort of our room was excellent

the gym was really good and the parking was very convenient

so is the gym

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

friendly service, sparkling clean, cozy rooms, excellent breakfast

breakfast

sparkling clean, great breakfast

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

i liked having a mini kitchen

breakfast, laundry service, pool, extra space

clean and pleasant pool area, and very comfortable mattress and pillows

breakfast and friendly staff

the kids in my party was very disappointing about the pool

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee available all day

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

the gym

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the breakfast was very delicious

helpful desk and bar staff

the bar needs to hire a second bartender. it was too busy for just one.

bar and restaurant were closed

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool deliberately splashing everyone in the face and the parents did nothing, i do not

clean, free parking. kids love the walking thru between two rooms.

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

setting, beautiful grounds, fantastic pool - seriously the best pool i've seen at a hotel in a long time

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving,

the pool area was of particular interest and enjoyed every day of my stay

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

nice space and facilities. the lobby and bar were a nice combined space. staff was friendly.

we both used the facilities of the gym and pool in the morning which were convenient although the pool is decidedly small but it

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

the pool was clean but small

it has a bar from like 5-11pm and a nice lobby

i really liked the gym with 24 hour access

we did not eat breakfast but the bar service was great! ample parking was available.

right next to the mall and several great bar and restaurant options to choose from

kinda pricey and the hotel bar closed early in my opinion

spa services were wonderful

the gym is fine, and breakfast area enjoyable with really nice staff

short stay so didn't make use of many of the facilities other than the gym which was good

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

at bar was good, court area was unexpectedly very nice

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the swimming pool opened at 5:00 am. the shuttle service was excellent!

shuttle from the airport would be great

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

shuttle is limited and wasteful

that there is no pick up shuttle from o'hare airport

a total of 5 kids

breakfast food and staff in kitchen where

place was great from the breakfast to the staff

that it has a kitchen with all the appliances and bed was very comfortable

nothing..i liked it all...except maybe the pool temp could have been a few degrees wamer.

the pool was ok, water was a little cold but would have loved a hot tub instead

many kids on premises

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

love the bar area, love that the lobby is a hangout spot!

the scenery the bar the pool table everything

pool was nice, my daughter had a great time

the pool was nice and the outside patio

place was just amazing from security to the cook to the room service to the front desk clerk

pool deck was slippery and unkempt.

nice room very clean. the pool was nice also oh and the breakfast was outstanding

kids ran the halls till 11 pm. noisy.

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

facility is clean with small fitness room but nice pool

1. the employees. 2. the salt water pool and gym.

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

everything is good, but breakfast is room for improvement

the fitness center is closed, the soda machines did not work and an elevator was broken

great breakfast and staff is amazing from jessica to the charlotte, joan,victor,nick

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

good breakfast. gym. clean.

parking lot, plenty of space

my beginner-swim kids had a great time using the pool

my beginner-swim kids had a great time using the pool (but see below)

during check-in i was asked how many times i wanted room service to clean my room

pool was good

breakfast

the kids loved the pool

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

pool closed

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

the bar was stunning

comfy beds and the room was quiet. friendly desk staff. ample parking.

room service prompt, friendly and food was delicious and beautifully presented

it s location near to a golf course gave it a resort-feel

room service was great and the hotel staff was over the top

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

gym,laundry

love the breakfast idea also $10 for adults and free for kids

location and gym

felt like home away from home, room was perfect, mini kitchen, to the living space to the bed and 360° tv stand that’s was a plus

great to have full kitchen with teens and tweens a full fridge and microwave was key

enjoyed the omelet station and bar serving food.

breakfast was great with nice selection

loved everything i didn’t get to see the pool maybe next time for sure

the pool & hot tub were a great addition for the kids

pool is too cold!

fitness center, pool and spa were top notch

the water on the pool is too cool

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

beautiful hotel, very clean throughout, comfortable beds, nice parking garage, great location, and all staff members i've spoken with have been very kind and

room, the space, the bed, the bathtub, the refrigerator, the location, the parking, the friendly staff

the staff at the hotel and the bar were personable and outstanding

i wished they had more options for small bites for room service food, like appetizers

room service was great as well and food was delicious

staff amazing and breakfast was wonderful

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

breakfast was cold

easy, free and abundant parking. clean facilities..

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

love this hotel. great staff, free breakfast and wi-fi.

the front desk customer service the hot breakfast and the room was clean

a/c; wi-fi; cleanliness; quietness; you can park safely a semi truck

breakfast, free coffee anytime and nice rooms

hotel was great and the breakfast was well seasoned and good

the free breakfast is also mostly the best i’ve ever had at a hotel

great amenities such as a pool, workout room and breakfast

a few more items in the breakfast could add a greater variety to it.

breakfast was really good

in my room that much so i didn't use all of the facilities but my room had a large fridge and kitchen area

pool could b bigger

i'd put cheese on the eggs for breakfast.

everything breakfast was good daughter enjoyed pool

the pool was not ready although they did provide us with an alternative

breakfast was outstanding

breakfast was typical hotel breakfast

breakfast was just ok

the pool area is a nice size and the breakfast was amazing; especially the pancakes

the breakfast was nice

the rude staff despite me being hilton honours charge me additional 50$ for early check in

the pool and fitness room were shut down and my children wanted to get in the pool.

kids liked swimming in the pool

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

i traveled with kids and this place was an excellent choice

nice sized pool and rooms

it was about an hour to get downtown. the pool keycard reader didn’t work

excellent breakfast buffet

the water in the pool

the breakfast was done very well for covid

rooms were large and very clean and the beds extremely comfy, my only complaint was i thought the pool was heated but it wasn't too

night the pool was closed so my kids couldn’t swim but it was back open sunday morning and the kids got to swim for an hour

also the best part is the shuttle service that the hotel provides

microwave in the room and breakfast is not included in room price but was given a great deal by the host at the front desk

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my older mother and they put us on the seconds floor when the elevator was not working,

nice that there's a bar in the lobby (though we didn't use this)

i like the kitchen necessities available, it makes my trip smoother

the breakfast could use more variety such as pastries and bagels.

not many amentities and breakfast was granola bars

good sized room, full kitchen, clean.

good and quiet environment, having kitchen equipment in other to cook by myself.

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

would've preferred a hot breakfast and an outdoor pool.

the breakfast was great and had good rotation of hot items

decent breakfast with healthy options

bigger pool

breakfast was mostly just cereal not really what we expected and the pool was very small and freezing

would have liked a few more hot items for breakfast

the facilities were clean and neat, from the lobby to the pool

breakfast was very nice

breakfast was great - the coffee bar at the entrance was nice, plus the christmas decor

a hot tub would have been great for the pool

their breakfast bag had a burrito, a granola bar, and juice

pool room was too hot.

reason for the leisure was to take the kids swimming every day

i liked the gym. it was roomier than most hotel gyms and had a variety of equipment.

the pool and spa is closed until further notice, so don’t think you can swim

spacious rooms with full kitchen and living area

i love the snack

breakfast staff was extraordinary

breakfast was very good

the pool was very cold

due to pandemic there wasn't any breakfast and the pool was closed

the pool looked clean, even if it was a little overchlorinated smelling

last minute reservation turned out great. large room, decent shower good breakfast

friendly and knowledgeable staff. pool was open really late. everything was nice and clean.

it was my second time there. i love it there. breakfast was great, the service was even better.

the room, pool, exercise room all too shelf

unfortunately because of all this coronavirus we're unable to get room service

and dinner menu, as well as bar provided great choices and exceptional service

room service was great

whether it s breakfast or a drink at the bar in the evening, they are fantastic

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

the atmosphere was nice. the kids liked the pool and the gym

clean room, pool and workout area

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

pool was cold n the hot tub was cold

we also enjoyed the amenities, loved the library and the gym, as well as the lake and

pool cuudve been larger

comfortable bed warn pool

from the hotel entryway to the pool/fitness room

the breakfast was good. staff was very helpful and friendly. rooms were spacious and very nice.

the room decor. the fitness center, the breakfast

funny as this sounds the lamp shades in the u pool room are way too big they’re so big they deny access to the end tables

fitness wasn't available

exceptionally clean, very friendly staff and great breakfast

pool and hit tub were perfect temp

pool wasn't open & no breakfast.

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

pool wasn't open & no breakfast.

clean comfy quiet staff was very nice didnt use the pool so i cant comment on that

pool and spa is nice

breakfast was not good at all

the breakfast at this hotel was absolutely amazing.

the room was large . the kitchen staff very helpful

a big selection of food at breakfast

breakfast no bacon and eggs

lack of selection in breakfast foods.

did not attend breakfast

lack of breakfast food selections.

i loved the clean heated pool as well

the tv setup was complicated, kids running around with no parental supervision.

liked the good prices and the free parking and breakfast

i would like if the breakfast hours could be later.

is our third time there and we love their pool and their free breakfast and the people upfront are super

breakfast could be better

shady place keep your kids away

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel with hunger

no breakfast in the morning as i was leaving out

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but nobody by time we would return back & i absolutely loved that for us and our

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

the pool wasn’t in use

spa tub is just a swirl of hot water

wish the pool and spa was open later then 10 pm

wish the pool and spa was open later then 10 pm

the pool was small

the pool was closed.

kitchen

wanted to use the pool, but not enough time, will do in the future.

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

listed amenities i thought this had a bigger kitchenette

limited breakfast choices

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

more food options for breakfast.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

kitchen only

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

the amenities were great, especially the breakfast and the pool

the breakfast

to go breakfast

breakfast on site

no juice for breakfast

location and gym was nice

clean property and rooms, bar and restaurant on site.

restaurant and bar on site .

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

been great: the staff, breakfast, the gym

breakfast and staff

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

breakfast was very good

the spacious, clean room with a really nice kitchenette!

and bathroom in a separate room the kitchen and living area

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

clean an nice room. breakfast was very good.

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

wish breakfast wasn't so early and ended so quickly

the breakfast and your gym.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.