breakfast was okay

the front desk very helpful and friendly. breakfast was delicious!

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

good breakfast

ut that was because of covid!

breakfast good and staff very helpful

the beds were very comfortable. the place was clean and beautiful. breakfast was fantastic.

breakfast included in the room price and the beds were very comfortable

the breakfast was very good. great selection.

room and breakfast

maybe a variety for the breakfast.

breakfast was okay, and there was coffee available in the bar throughout the day

the breakfast was very good and rich

the breakfast was good as

the bar was convenient and the staff was very helpful

gym in basement

the breakfast was a bit boring

the restaurant and bar is a big hit

close parking

big parking area for trailers

clean, friendly staff , nice breakfast selection

was great, pool was very nice

breakfast was very good

would like to have seen a change in the daily breakfast

the king hot tub suite the hot breakfast and pool i love it there

do a lot of traveling and enjoyed having a hot breakfast

full hie breakfast served as of the date of my stay

hotel is extremely clean and well-maintained, the exercise facility is nice, and the breakfast is good

breakfast was great! love the pancake machine. staff and facility were great.

perfect location, breakfast buffet was fabulous, staff was wonderful!

the kitchen had a full sized refrigerator, microwave, and two burners

good staff and nice rooms and laundry area. good location with nearby shopping plaza.

having a kitchen was very convenient

love the fact that is has a kitchen area and also has a place for coats … it’s like a little house all in one

remodeled room, kitchen outstanding, best value in budget motel.

nobody but my kids were in the pool for about 80 percent of our stay so i got all my money s worth it was great

clean and comfortable. the gym was nice. restaurant was great for dinner even at 8pm.

very clean and convenient! great breakfast. staff was very friendly.

the swimming pool wasn t open

convenient to family. decent gym

breakfast

next mcd for. breakfast

i love having the option for a late check out for a minimal fee too

wish they still had the waffles and all the rest of the breakfast that they used to have

clean room and decent (standard) breakfast

second, the wifi really worked

parking easy

front desk helpful, plenty parking, pricing good , reflecting state of accomm

room was clean and all rooms are parking lot accessible.

outside a lot of parking lots, some green and nice flowers

the location was great for cleveland & the surrounding area. breakfast was simple and good.

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

the breakfast was delicious

should include a complimentary light breakfast. even red roof inn does that.

location, pool, and hot tub. staff very pleasant and the room was very nice.

the gym could be better equipped

easy parking and access from the road

kids loved the pool

pool was closed

good close to most of the restaurants there was a beach nearby which was necessary because their pool is broken and has been for a very long time so if you go to this facility for the pool there

the ad said they have wifi, a pool, and breakfast

pool was not available even though it was advertised. lack of furniture in the room.

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

the spa tub was nice and for the price of the room we were happy with it.

drain plug was tricky on spa tub!!

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the tub and spa was dirty

the spa bath had hairs and a ring on it

there was no parking, the room smelled like stale cigarettes, outdated furniture, lobby, etc

no kids running around acting crazy

the pool area was nice had plenty of room for kids to enjoy themselves and adults toi

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

the hot tub didn't work and the lady doing breakfast was rude to kids and

was right off interstate very convenient and breakfast had lots of choices cold and hot food

the wine location and pool area

the courtyard is a wonderful place to have breakfast

it was almost perfect, i just wish the pool were larger and deeper.

amazing breakfast

breakfast was great. sevice and employees were great

very nice breakfast area. great coffee. nice selection of foods. a good start to our day!

very clean and well decorated. comfortable, spacious excellent breakfast. super nice stuff.

breakfast was awesome, they have make your own waffles and they’re delicious

facilities: pool, breakfast, fitness, front desk, incidentals and service never missed a beat

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

the fitness room didnt have any weights and the pool was dirty

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

pool and hot tub hours

a lot of kids running around all day and night

only thing they were doing construction so we couldn't use the gym but all else was

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your restaurant is

we loved the restaurant, very nice breakfast buffet

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

not enough of handicap parking

good breakfast choices

it’s very nice place and comfortable beds i liked the breakfast

the gym was great

kitchen in the room

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

the gym and laundry were helpful to have onsite

staff was friendly and breakfast was good and healthy

the bed sheets were fresh and the kitchen in the suite was well thought of

free breakfast was convenient and good

i love the free laundry option! this was a very quiet hotel as well.

the coffee could have been better the rest of the breakfast was good

hot breakfast, spacious comfortable room, 24 hour fitness center

the location and the staff are friendly and helpful self laundry is available room are big

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

size of room as well as the breakfast selection

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

the kitchen area was great and helpful also i was on the first

the morning kitchen staff

and the gym

don't know about breakfast, left before it was available

amazingly great breakfast

breakfast was great but what stood out the most was front desk staff

location, price, and breakfast included!

they had a good breakfast

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

kitchenette

only thing for me that could use an upgrade is the fitness center

room was great-great location, quiet, friendly staff, nice kitchen

the wifi was also down for over 12 hours

breakfast was excellent

no complimentary breakfast or coffee

fitness room was closed

parking, wifi, security

we were not aware the pool was seasonal only.

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

pool was closed

the front desk clerks the room attendant the cooks in the kitchen

delicious breakfast. friendly staff. clean and comfortable room.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

enjoyed everything but pool was a bit cold for kids/wife.

the bar tender was having to do it all and he was busy at the bar

was food for room service left outside the doors for hours at a time

there is no room service. booking info needs to be updated.

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

limited breakfast

seeing the laundry behind the front desk

they allowed me an early check in after a long trip into town

on site laundry

i like that it came with a fridge and a mini kitchen

nice continental breakfast

the pool was absolutely packed with kids and was very loud.

the breakfast was excellent

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff -hotel

bed, effective room temperature controls, great breakfast and great staff

the lobby bar was a bonus

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

not free or particularly good; bar minimal & not friendly

bar attendee was awesome, felt as if i was in the

would like to see more variety on the breakfast and kickback menus

bit loud in lobby with kids but its kids

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

location, meals, pool, staff, suite

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

pool table n gams

pool is small

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

having access to the pool, bar and pool table offers a very nice touch

breakfast & pool.

start with, they accommodated an early check in, which was great

paying for parking. breakfast was just ok.

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

she was able to accommodate an early check in for us

the mini bar look so interesting and romantic, even though i didn't use it

free shuttle services were offered which helped take away some of the stress

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the shuttle service is very convenient.

being near hospital & having shuttle was essential

beds were very comfortable and that we had free shuttle service!!

the pool and the gym i also like the back fireplace

their breakfast buffet was the best i’ve seen

help us arrange shuttle bus pick up to cleveland clinic

clean , location , shuttle , breakfast , staff

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

shuttle service to the cleveland clinic or restaurants

breakfast was great. the shuttle was a life saver.

if you use room service it's a 22% gratuity charge and also 2

staff from front desk to breakfast staff to bar staff, all were wonderful

breakfast could have been having slightly more variation

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service was quick and delicious

room service was exceptional and the bathrooms are huge and nice.

great for us with hospital so close. shuttle service fast and also within walking distance

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was amazing and prompt!

the restaurant was excellent and the bar was nice

comfortable bed. proximity to cleveland clinic. shuttle service.

nice rooms, indoor pool for the kids and sauna for the adults close to the pool.

sauna needs to hav tint on window bcuz lil kids be in there swimming,

the pool was only 3'9, so that was weird.

gym, beds were very comfy.

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

very clean, and very clean laundry,

the gym was nice, it had a little tv that allows you to follow a virtual instructor

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

love their gym, spacious and clean

the shuttle could came picked us up. also smell of subway made me hungry.

no gym or swiming pool

staff nice , great area for kids while traveling.

the gym was not ideal. the breakfast could have been better.

allowed early check in, very friendly staff, comfortable bed, good breakfast...

great location, great facilities, great dinner and breakfast, and the staff was outstanding

the staff made it right by offering to move to a different room, but we declined and then offered breakfast in the morning which we enjoyed

the bed was very comfortable. the poor and spa were clean and well maintained.

gym floor, smoking area/outside sitting and pool

breakfast buffet was pricey and not very good

the bar was also really nice and the bartender was fantastic as well

couldn't use pool or hot tub due to all the kids

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

you have to pay for wifi as while, not worth spending any of your money on this hotel

pool and gym were well

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the rood top bar is an experience and i loved

a lot of nice venues in hotel. gym was great. great location.

vault bar not open on sunday

the vault bar was the best bar i have ever been to

gym was spacious and clean

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

we ate breakfast and dinner there

only complaint would be that the mini bar had no options in it

we ate breakfast and two dinnes/drinks while there

valet parking was expensive for 2 nights. breakfast could have been better.

suite had a lot of room for family with kids

also my kids were disappointed by the lack of a

there was breakfast available in the morning

the gym

room service options limited and poor quality for huge expense

of breakfast service, neither in-person or through room service

kids slept like rocks on the beds all night

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

no breakfast or pool

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

the hotel gym facility was so nice

staff at headliners served an amazing breakfast

did not get room reserved. pet fee is astronomically high. the room was shower only.

the hotel was very clean, bar and food was great.

the location was great, and the breakfast was phenomenal

great drinks, dinner and breakfast (all free i might add)

my granddaughter used the gym and said it was good

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

plus they got us in on early check in which we were so happy about

good breakfast- but less varieties

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

breakfast only open until 9am

woman working at the continental breakfast was so kind and treated all guests like she knew them

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

breakfast prices. we have 3 kids, a family of 5.

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

very good gym

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

room service was ok but could have been better

location great bar restaurant great

the bar menu for main course meals

also they have now added a spa - great reason to come back

the room service menu could be a little more robust.

nice room, everything as expected. kids had so much fun in the pool!

too many kids in the pool splashing around so we couldn't swim

room service was slow- quoted 30 minutes, received food over an hour later

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

they said yes it has a kids menu

i also was expecting more weights/resistance equipment in the fitness center

absolutely a fantastic experience. from the check in to the late check out perfect

no fitness center

joe at the bar was exceptional...location was key..they got us an early check in as requested.

they even gave us an early check in which was great

nice corner view breakfast was excellent

in room breakfast was excellent

room service took an hour and a half

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

main desk - truly lacked personality and bar service and hours was very disappointing.

the bar closed early

the gym closed at 5 pm on a sunday which was a bummer

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

the common rooms and kitchen were perfectly stocked and made for a cozy stay

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

also had a well stocked kitchen to share and lovely living and dining areas to relax in

beautiful building, cozy room, amazing location, kitchen available for use!

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the continental breakfast sucked

the breakfast

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

no pool when stated there was one on the website

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room stating the length of time for the machines and to set a timer to return and move your

breakfast and airport shuttle

i booked this room because it was promising a pool for the kids. there was no pool.

laundry service is on the 4th floor, costs about $6 to wash and dry per load

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

pool is open with restrictions

very clean, polite staff. pool and spa both extremely clean, and warm

they have a restaurant and a bar on site with great food

walikg distance to a nice local bar for