breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

only thing i didn't like that didn't have a warm breakfast the hotel need to progress as soon as

unsafe and barely slept the elevator was gross with spilled food covering the floor 4 pieces of gym equipment the 2 that i would have used did not work the tv was

love the suites with a full kitchen! very handy.

the kitchen

the clerk just said she was only there to do the laundry and wasn't very fluent in english

the staff was nice. the rooms was big. the pool was awesome

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room always

location, roomy, kitchenette, quietness

will return perhaps when the pool is open

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

fitness room locked, breakfast offering mediocre

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

room was nice , breakfast buffet was excellent

there was a fitness room right down the hallway from our room

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

shuttle from the airport picked us up

great breakfast

food for breakfast and had a shuttle waiting for us

we didn't use any other amenities (pool, spa, fitness center, etc

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

i loved that there was no pet fee.

had to wait for them from laundry i was told

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

u have to walk outside to go to the main lobby for breakfast

no breakfast

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

you even get a full breakfast with belgian waffles

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

very nice pool

pool and spa were closed

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

breakfast was okay, i didn't like the sausage but that was the only meat choice

pool and spa were closed

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

there was a kitchen and livingroom

terrible laundry staff

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its own like some of the other hotels

hard to find a parking spot.

ample parking was available

to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be expected and could not be avoided

when business traveling, a hotel that offers a breakfast bar is necessary

pool was closed but due to covid

pool could've been outdoors, well, not in cleveland ohio. sorry

comfy room with seating and a kitchen

the pool to be open ..but can not blame hotel for it

nice n clean. almost a full kitchen. good breakfast

parking was limited

comfortable beds nice pool

breakfast was very nice with a lot of choices

i love the breakfast and i love the location and the room

hotel was quite nice, good parking and close access to roads/freeways/airport etc

it was very clean and had a pool for my kids to swim and our room was in the perfect spot

the pool was freezing. outside of that, we loved it.

small but nice gym and pool

the kitchen for the hotel was closed

it included a kitchen and a sitting area, along with a desk

pool and laundry room,

cleanliness, location, pool, room and breakfast.

great variety for breakfast

pool was under renovation during our stay

the free breakfast was very good, lots of choices and drink choices! loved it

this, combined with the acoustics of a middle school gymnasium made it impossible to have a restful night sleep

was a nice hotel with a gym, free breakfast which was good with eggs, potatoes, pancakes, yogurt, water, fruits, bread,

free shuttle to airport whenever i needed it

the airport shuttle service was helpful to have and the drivers were all very kind as well

the shuttle was easy to use and the staff were very friendly

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

they have a restaurant and a bar on site with great food

walikg distance to a nice local bar for

location and pool

very clean, polite staff. pool and spa both extremely clean, and warm

friendly staff, cheap shuttle, super comfy bed and linens.

breakfast was available every morning

this point there is no continental breakfast until covid resides

everything plus the breakfast ud83dude0b

the shuttle takes you right to your airline

price, nice heated indoor pool for the kids, right by the highway (20 minutes from the browns game), next door to a gas station for snacks

the price for the breakfast buffet was a little high.

no bacon for breakfast

front desk staff, breakfast staff, truck parking

shuttle

my wife also took advantage of the indoor pool

everything from check-in to room to pool

beds were super comfy and the breakfast was amazing

that's a plus when you're traveling with kids/family

pool was on the smaller size

free breakfast as well as internet so overall it was great i will book again an encourage others to do

the hotel also had a laundry room and fitness room that i did not use

a pool

location/ gym/ breakfast

the shuttle to the airport was helpful

fitness center

at the pool manager was ineffective to solve the issue and i was treated asa

my kids loved him, he was so friendly and helpful

and a great breakfast

wanted a short trip with the kids to get out of town, and after searching for a hotel with a pool that was open and in a good

the breakfast selection was impressive and tasty

the airport shuttle was

included breakfast was very satisfactory

only thing i could complain about was the breakfast but due to covid that would be obnoxious

quiet, clean. gym has working machines and several other options for weight and such.

liked best that the room was a nice size and included a kitchen sink and stove and other things that make a hotel stay enjoyable

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

kitchen in room

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

they have a shuttle also for anyone traveling to the airport

and none for the pool area

really nice, well appointed rooms with comfy beds, and no pet fee

shuttle picked us up at the car return

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool

the room i had was in a quiet area, and the morning time (to-go) breakfast snacks and beverages were a pleasant treat

large room with full kitchen.

the staff and the kitchen and lacation

laundry facilities were good

not much healthy for breakfast.

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

the hotel is packed with amenities like fully stocked kitchens and free laundry

we also enjoyed having a little kitchenette

beyond that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette, and they just put new frig & dishwashers in

the gym was nice. very current machinery

hotel shuttle

good shuttle service

the pool and hot tub

nice staff, clean and comfortable. good shuttle

airport shuttle

wifi stopped working for 8 hours

good wifi, easy to connect and good coverage

comfortable parking, kind staff

to airport, shuttle service and parking for airport

wifi was good

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was dirty 6) there were cllusters of ants on the buffet table as well as the coffee

shuttles from the airport did not exist at the hour we dropped off our rental car

the location, the right price, the staff, the pool and gym area.

breakfast could have been a little better then what it was

the shuttle needs to run earlier than 630 am

it had a kitchenette area with a microwave, small fridge, and a sink

had a small kitchen sink (though not a kitchen)

loved the kitchenette but wished they had individual coffee maker in the room.

the kitchenette came in handy the location the value accept pets

has laundry room

the free breakfast was disappointing

parking lot was very small and very crowded

the size of the room and fu kitchen.

did not bring my kids back for the night

great stay, however wifi is not all that it can be

cute pool, comfy bed, ac worked really well

ice dispenser on one side not working and no pool info about swimming hours

the pool was great

a pool was a bonus

pool not open

very clean, comfortable bed, professional staff & nice fitness room.

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pool wasn't open

pool and hot tub being closed

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

breakfast room is very small

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

we did call in advance to find out that no breakfast would be served and the pool was not open, understandable for sure

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

no breakfast

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

food/gas nearby as well as continental breakfast

the staff was helpful and friendly. the breakfast was good.

breakfast. and the room was clean bed very comfortable

breakfast was awesome

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

the breakfast selection was small

also there was no fitness room as advertised

the early check in/late check out

dirty and breakfast was skimpy. not even a hard boiled egg.

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

breakfast was a little lacking. wish there had been an egg option.

the breakfast room was a bit small so it felt crowded.

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

great sized room with a nice little kitchen and livingroom area

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

needed an early check in for meeting

they better expand the gym instead of having this, so called, pool

clean and nice room. great breakfast.

i also like that there is a small bar that offered wine at a reasonable price

kids were running around the lobby shirtless and sitting at the bar so we couldn’t get a drink or

the gym and swimming pool were both under construction and i was disappointed because i wanted to use

it is huge with a beautiful indoor pool, a big fitness center and even a restaurant on site

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

every thing clean rooms friendly staff an breakfast

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

the wifi worked very well for my laptop but not on my iphone - not sure why

location close to downtown, nice area, good breakfast and very kind staff!

only had an outdoor pool

wifi did not work most of the stay

wifi was slow and unreliable for a business traveler

have a pool, dining area (closed due to covid) and basketball court

the full kitchen was an asset

full kitchen, accessible shower, location and first floor room, breakfast buffet

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

breakfast was good

nice room with mini kitchen and living room

a deposit for it, i had to go to reception for a coffee valet every time i wanted a coffee, the gym has only one bench, breakfast was very

was large very comfortable beds- great breakfast and we were able to extend our checkout

this is definitely both a hotel for professionals and families with newspapers available for breakfast with a fresh and warm breakfast

your services such as room service, 24hr gym, pool hrs

last night kids were running down the hall, opening and shutting doors

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

i like that we can open the window for fresh air. also like the laundry facilities.

we booked the room to have alone time away from the kids at home

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

the room i received was not well vacuumed and old laundry baskets were

people hanging out in parking lot

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

room was very clean and loved the pool and exercise area

some aesthetic, filling holes in the parking lot, buffing and dusting off the old metal furnitures in the

the lady in the breakfast room was super nice

i didn[t expect the breakfast that you offered. it was great!

proximity to family and friends, great breakfast, friendly staff

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

breakfast was a helpful plus

i didn't use the pool or the exercise room, so i can't comment on those

would have liked a fridge in the room, and longer pool hours.

they especially liked the breakfast

the pool being closed due to covid

room was clean and comfortable check in staff had bad attitude and no help with early check in

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

breakfast - my kids enjoyed the waffles and fruit available

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

they dont have a pool and don't say when breakfast start and ends

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has a certain hour (too

then i loved the restaurant and bar that was there also

parking was good and the location was great for easy access to the scenic railroad boarding station

coffee bar wasn t open

website states kids eat free, but we had to pay for my 4 year old and ourselves

the pool was not working for the kids

chlorine smell was super strong in the pool area

screaming in hallways , kids running around , people getting ice from ice

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

loved the room with a trundle option to allow kids to spread out in a hotel room.

was great having a kitchen in our room

nice kitchen area with pots, plates and utensils

no breakfast, no pool in which you advertised online

small kitchenette was a huge bonus and helped save us some money because we brought our own food

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

the pool was awesome for my family

gym has been upgraded with new equipment from last year.

typical hot continental breakfast, reasonable on site restaurant with great food

managers reception, breakfast buffet and the friendly staff.

no free wifi

convenient location to lake. room to park boat. friendly staff

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

i also wanted to use the guest laundry which was also not

there is a bar in the lobby that has a light menu

staff, cookies and the pool

very close to highway, restaurants and other. of course my son's favorite part was the pool

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the kitchen was big and well appointed

is no food service but a complete kitchen for any one to use

the common rooms and kitchen were perfectly stocked and made for a cozy stay

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

the pool was very nice and the room was spacious and very comfortable

the pool and jacuzzi hot tub was nice

there's a nice living area, kitchen area and it's overall very spacious

bed comfortable, room clean, kids loved the pool

the heated pool was nice too

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

breakfast was just a grab and go which was somewhat disappointing

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

parking lot very empty

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

that it had a kitchen and the staff was nice and i was able to check in before 3pm

location, amenities including laundry, room layout, price

the full sized refrigerator and freezer. loved the kitchen and dishwasher

full kitchen

i really enjoyed the huge selection for breakfast

the beds were very comfortable and the breakfast was awesome

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

only a few items at breakfast but well organized and well staffed

breakfast was great, everything one would need to start the day

i specifically stayed here because of their hotel fitness room/gym

location was close to food and stores. the breakfast was good also.

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly excellent

pretty much the same breakfast every day.

pool

the bar closed early

room service took an hour and a half

our room did not have access to 'free wifi' as advertised.

amazing gym, bar and breakfast!

night room service was convenient but would have liked more menu choices

the lobby where breakfast was served it was extremely hot.

nice pool and exercise room

coffee and breakfast were very good

amazing place, loved everything until the guy from the kitchen ruined it,

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

nice corner view breakfast was excellent

in room breakfast was excellent

disappointed that pool and fitness center were under renovation.

requested a early check in, a month before my stay

i also was expecting more weights/resistance equipment in the fitness center

the fitness center was also dated and quite small

absolutely a fantastic experience. from the check in to the late check out perfect

great location. large room with kitchen. hot breakfast provided

the complimentary breakfast was enjoyable and had many choices

the included breakfast was very good, also

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

breakfast only open until 9am

room service was great except the pasta of the day

it has a gym and stunning views of the ocean

uld have liked if there was someone

room service is a must if you stay the breakfast was delicious

pool,location,and gym

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

bar tenders friendly

it was our first time adding the breakfast to the reservation and it was worth it

a very surprised that i had to pay for breakfast

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

spa as

location great bar restaurant great

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

friendly and helpful staff, the gym, location was excellent.

they also had to wrangle all of the hockey kids the parents never watch

we ordered room service from the 1890 restaurant at the hotel

this hotel is offering daily room service for making beds and linens- thank you

room service was fast!

wifi was very poor in our room

the breakfast was worth it

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

perfect to travel with kids. has crib on request. close to parks

the pool was very nice and open (unlike many hotels)

the gym was nice too

we took the free early check in

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

wifi did not work well!!

no room service no room clean daily

pool and gym were well

the pool wasn't clean

a lot of nice venues in hotel. gym was great. great location.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the rood top bar is an experience and i loved

the amenities such as the roof top bar and downstairs restaurant were out of this world

the vault bar was the best bar i have ever been to

we ate breakfast and two dinnes/drinks while there

the gym wasn t the best

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

we ate breakfast and dinner there

rkers' downtown and josh was a great bartender and shared places we

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

staff, location, breakfast, gym and cleanliness of hotel was great.

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

my sister left after helping me unload my kids and luggage and then left

kids slept like rocks on the beds all night

a discount or free breakfast would be a great addition to the stay

the gym i loved, staff was very good bobby the valet was excellent

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

they had an immaculate gym

the style. the gym

the gym and pool area needed some tlc

the breakfast was great everything was wonderful the staff and the hotel

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

food service in the bar area was excellent, as was the food

you only get 1 small bar of soap and you use in for the sink and shower

the hot tub wasn't working and the pool a bit cold but otherwise, everything was terrific.

it was clean, the room was laid out well, it was in a great area with good parking, the staff was hospitable and friendly

there's no hot tub, but the pool is nice

pool and gym were great! big room

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

no gym or swiming pool

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

breakfast was great. and the room was excellent. also had shuttle to concert.

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

the breakfast was evened and the staff was helpful and friendly

there is a small gym and a pool for guests to use

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

parking lot was a little messy

friendly staff, clean nicely updated rooms, and a good free breakfast included

i didnt have enough time to use the pool

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

breakfast was good and the location of the hotel was great for where i needed to travel to.

no breakfast currently due to covid

swimming pool

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

breakfast was good and the pool was fun staff was great

no pool no breakfast ..

pool, playground and arcade were a win after a long drive with little kids

the breakfast was great

was a lot to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

pool and play area kids loved it

to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

very clean, and very clean laundry,

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

i liked how i could do laundry at any time

the gym was nice, it had a little tv that allows you to follow a virtual instructor

pool very small for size of hotel.

sauna needs to hav tint on window bcuz lil kids be in there swimming,

wifi was hit or miss.

comfortable bed. proximity to cleveland clinic. shuttle service.

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

the bar was a bit pricey

also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle

it's difficult to get room service to answer their phone.

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

room service was exceptional and the bathrooms are huge and nice.

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

breakfast could have been having slightly more variation

access to cleveland clinic and ease of obtaining shuttle service as needed

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

husband was on business and he liked that he had room to park his pick-up truck with a 35ft trailer attached

pool was not available, microwave didn't work properly, no in room phone and the elevator was

very clean! staff was extremely kind and attentive! breakfast buffet was great!

the breakfast is what i call a full breakfast

the rooms were clean and the breakfast had a lot of options.