the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the early check in/late check out

the breakfast

the breakfast selection was small

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

the breakfast room was a bit small so it felt crowded.

easy check-in, great coffee in the lobby, nice breakfast room

breakfast was a little lacking. wish there had been an egg option.

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

no pool but i knew that when booking.

the hotel also had a laundry room and fitness room that i did not use

wasn’t more handicap parking & there wasn’t a hot tub or pool

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

i loved the convenience and the ability to get shuttled to the airport! everyone was super nice!

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

the kitchen was big and well appointed

love the inn with access to a full kitchen

also had a well stocked kitchen to share and lovely living and dining areas to relax in

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

kids loved the pool area

kids loved the pool area

kids were running up and down the hallway until about 11 at night

pool was great and breakfast was exceptional especially with kids!

roomy, comfortable room. delicious breakfast buffet. friendly, courteous staff.

a little nicer breakfast

locationand the kitchen....

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

kitchen in room

no breakfast

cleanliness,pool,gym

they have a restaurant and a bar on site with great food

very clean, polite staff. pool and spa both extremely clean, and warm

love the employees, love the pool and spa

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

pool, breakfast

that's a plus when you're traveling with kids/family

whole hotel smelled like marijuana which was upsetting being i had my kids

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

my dad threw away my uneaten breakfast

the gym closed at 5 pm on a sunday which was a bummer

great location in the flats. very clean, modern room. loved the bliss spa products in room

the bar closed early

hotel was very modern, and the gym was the best hotel gym i ve ever seen

amazing gym, bar and breakfast!

had a small kitchen sink (though not a kitchen)

room had a little kitchenette

it had a kitchenette area with a microwave, small fridge, and a sink

the kitchen area

the kitchenette came in handy the location the value accept pets

no breakfast

buffet was unavailable due to covid but the hotel sill provided a bagged breakfast

the room was comfortable and although we didn't need it, there was a full kitchen

did not get to eat breakfast because we slept so late

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

pool and hot tub being closed

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

very clean, comfortable bed, professional staff & nice fitness room.

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

shuttle to airport was great

free shuttle to the airport and free shuttle to and from the rental car center

free shuttle to airport whenever i needed it

the breakfast was great for a free addition

breakfast left something to desire

nice pool but cold

the pool was not in operational.

cute pool, comfy bed, ac worked really well

pool

ice dispenser on one side not working and no pool info about swimming hours

convenience, clean, pool little store was nice

no hot tub in pool area.

i liked the breakfast in the am. the pool was clean.

pool was under renovation during our stay

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

nice corner view breakfast was excellent

in room breakfast was excellent

about 10 unruly kids jumping and splashing about

facilities

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

friendly staff and pool hours.

beautiful hotel. clean big room. nice gym etc...

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

the pool water was very cold

didn't eat any breakfast and the beds was great

the shuttle lady driver so sweet and

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was awesome

they even gave us an early check in which was great

requested a early check in, a month before my stay

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

disappointed that pool and fitness center were under renovation.

i also was expecting more weights/resistance equipment in the fitness center

they offer free shuttle to and from the airport and the free breakfast was pretty decent

this point there is no continental breakfast until covid resides

waffles for breakfast, nice touch! free shuttle to the airport, great!

they run the shuttle hourly but will work with you to accommodate your needs

breakfast was available every morning

the gym was amazing!!!!

very nice lobby. gym is absolutely amazing!

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

friendly and helpful staff, the gym, location was excellent.

great breakfast and lots of amenities - pool, gym, lounge, etc

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

decent-sized gym and pool, building is surrounded by beautiful plaza and grounds

had a bar, pool & hot tub

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

not a huge deal, but when your traveling with kids it just doesn't work

bar and lounge on 2nd floor and the choc

we enjoyed our stay very much: we were particularly amazed by the size of the room and the gym

wasn't a map/list of locations in the room; we didn't know where the pool, gym, or any extras were located

gym floors needed some sweeping but minor issue

a discount or free breakfast would be a great addition to the stay

to us when checking in that did not coincide with the hotel's offerings, such as we were told the bar closed at 10:30 p

plenty of towels on daily room service but no wash clothes.

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

they had an immaculate gym

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

good breakfast- but less varieties

woman working at the continental breakfast was so kind and treated all guests like she knew them

hotel bar area was relaxing

location. everything in walking distance. free breakfast.

breakfast was on point, the suite was great and the location was amazing

staff, location, breakfast, gym and cleanliness of hotel was great.

also my kids were disappointed by the lack of a

breakfast was great having a gym was great

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

to many young kids

good gym

breakfast onsite was great as well

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

bar tenders friendly

the hotel gym facility was so nice

gym was spacious and clean

our room was not ready, and we headed to the bar attached to the hotel

only complaint would be that the mini bar had no options in it

coffee available for breakfast in lobby was all i wanted

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

vault bar not open on sunday

the rood top bar is an experience and i loved

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

great location, great facilities, great dinner and breakfast, and the staff was outstanding

the only minor thing was that the pool /spa, closed at 10pm.

i didn't like that there was no continental breakfast.

the staff made it right by offering to move to a different room, but we declined and then offered breakfast in the morning which we enjoyed

pool area could of been a little warmer as well as pool water but hot tub was great

amenities, had to join hilton honors to get wifi

the kids loved spending time in the pool

pool and the gym was being renovated

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

the pool and hot tub were perfect for the kids

no gym or swiming pool

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

lots of towels and great breakfast. friendly staff.

also the shuttle service to cleveland clinic hospital is god sent

i wish they had a airport shuttle

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

airport, had good selection of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

manager shuttled us to airport, was full of personality! very friendly.

only thing i could complain about was the breakfast but due to covid that would be obnoxious

the airport shuttle was

love the kitchenette

the gym was nice. very current machinery

that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette, and they just put new frig & dishwashers in each room

plus it had other amenities, like a fridge, hot plate, and kitchen sink

tv channels, office room, on house coffee and tea, gym it has everything except breakfast but there is a small kitchen with all appliances

down i found was there was no change machine in the laundry room

the room i had was in a quiet area, and the morning time (to-go) breakfast snacks and beverages were a pleasant treat

breakfast could have been better

the kitchen in each room

was expecting a kitchen that had a few more items that allowed me to cook my own meals

hotel shuttle

good shuttle service

nice staff, clean and comfortable. good shuttle

advertised a pool and hot tub, but when we got there they said it was closed

airport shuttle

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

i ended up taking towels from the fitness center hide-a-bed broken w/ broken wires

wifi was good

good wifi, easy to connect and good coverage

hotel could certainly use an update and wifi could be faster.

there was no bag for dirt laundry

that i have to leave before breakfast

indoor pool and hot tub was perfect temperature. the workers were all very helpful and friendly

too much chlorine in the pool

having an shuttle service is irrelevant if someone doesn’t answer the phone

clean hip property with a pool and workout room

i also liked having a pool table & bar available in the lounge area

this hotel was so clean, the staff was so kind. the pool was clean.

room,beautiful shower,beautiful pool and lobby,the room was small but you couldn't really tell because of the way its

nothing really. pool is small but clean and nice.

wish they had more breakfast

may have been loud wild kids

breakfast was not it.

i couldn't get connected to wifi and i only got 1 key this time

extended stay had it all from a kitchen to the living room to the bedroom it was absolutely beautiful

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

breakfast a bit skimpy

breakfast could be chosen different, n take out laundry room garbage on time

the clerk just said she was only there to do the laundry and wasn't very fluent in english

coffee station. very clean. nice vending area and gym.

size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

this hotel had a 24 hour airport shuttle service provided included in the room cost

the room was wonderful. my kids loved the pool. very calm and peaceful.

food for breakfast and had a shuttle waiting for us

we didn't use any other amenities (pool, spa, fitness center, etc

fitness center was closed due to ac problems and the ice machine was down also due to ac

he was able to find one bar in the laundry room

the fitness room was too warm with only 2 machines.

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

only two bath towels and no towels for the pool. there is only one coffee cup in the room.

only issue would be laundry area and you have to pay to clean clothes

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

they come with a full living room, kitchenette, bedroom and walk in bathroom

gym space was dirty and restrooms did not work in gym-no running

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

i loved that there was no pet fee.

had to wait for them from laundry i was told

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

the staff was awesome and they have the best breakfast

clean good location would like full kitchen and complimentary breakfast

you even get a full breakfast with belgian waffles

breakfast service area, the waffle maker is a nice touch

they had patio furniture in the pool room

the hotel also has a very large gym -- 3 treadmills, 3 ellipticals, free weights, yoga mats, etc

they assigned us a room in the same hallway with some kids from a hockey team

everything me and the kids enjoy it ❤️

free breakfast.

convenient location to lake. room to park boat. friendly staff

breakfast is free and there are both hot and cold options

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

breakfast was great

breakfast was great with a good selection to choose from

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

was a comfortable bed, the room was set up well, the breakfast was delicious

the staff in the morning for breakfast was very friendly

i also liked the gym

it was clean beautiful and plenty for the kids to do in the area.

breakfast was good as well

pool area

the $50 pet fee is outrageous and makes me want to leave the room a disaster

i also wanted to use the guest laundry which was also not

the room was not properly cleaned we found dirty laundry someone left behind the bed!!!

nice hotel with hottub and pool that's has rooms off of it with direct access the the pool and a bar with a variety of liquor, mixed drinks and wines to choose from and also serves

i loved that it was like a tiny apartment! it had a full kitchen!

great having the laundry room but many of the machines were broken

location , cleanliness, suite with kitchen

great laundry facilities and easy on and off the highway

loved the kitchen facilities, which we took full advantage of

kids were running around the lobby shirtless and sitting at the bar so we couldn’t get a drink or

beautiful hotel, nice pool, wonderful breakfast.

thought the pool and exercise facility could have been better

breakfast was full on good

a touch too much chlorine in the pool = burny eyes for the littles

it's nice and clean. free parking. safe location

wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

bar was pleasant in the evening

location, how easy it was to find, and the fact it was just across the parking lot from our conference

location and free parking for our trip

nice kitchen area with a big refrigerator

my grandson loved that the pool was open this year and he loved the weight room

the gym and pool were nice and the location was great. it was clean and the price was right.

the pool to be open ..but can not blame hotel for it

spacious and well equipped rooms, with basic kitchen appliances

kitchen was an added plus that i did not use but clean

loved having a kitchen with all full size appliances, and a comfortable seating area to watch television…much

gym is very very basic.

kitchen amenities were very nice, bed was super comfortable

the heated pool was nice too

kitchen

a lot of space, including a big living room and a full kitchen

nice room, kitchen being available was a huge plus.

good location directly off highway with nice kitchen.

staff was friendly and helpful, laundry room had 3 washers and 4

- neighborhood was a little scary - they don’t sell laundry detergent

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

my kids was able to hang out in the lobby and play games and relax. they loved it!!

no pool, small lobby, and very basic breakfast, tiny gym

sheets weren’t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to many unknown people just parking and leaving probably parties, we

clean, close to the interstate,close to rosewood grill , close to the gym for my recert classes.

this hotel has a great breakfast and pool

location was close to food and stores. the breakfast was good also.

the free breakfast is outstanding

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

the bar and restaurant menus give lots of options for all budgets

location to cleveland clinic and shuttle is well worth it.

wifi speeds

the room an customer friendly pool and all the guests were respected

- no laundry bags, no in room directory

the staff was over and above in having any answer we needed, the valet service was superb, and shuttle saved us so much time

close to cleveland clinic and the shuttle came everyday

the bar was a bit pricey

parking, the room service menu, and lack of amenities

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

the breakfast area was overcrowded and the food wasn't warm enough.

the gym was super small and very little equipment

when i went down to buy one of the cookies they sell at the front desk, she ran back to the kitchen to get a fresh baked one instead

room offered kitchenette.

the gym was sufficient

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

breakfast bar attendant

pool and hot tub was nice

the pool.

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

only had an outdoor pool

the staff is friendly & helpful. the breakfast is exceptional!

clean. nice staff. good breakfast

the wifi worked very well for my laptop but not on my iphone - not sure why

wifi was sketchy

i liked the kitchen and how clean and spacious and quiet it was

living room + kitchen about 12'x20'

breakfast was delicious, it was a hot breakfast and the staff was very nice

full kitchen, accessible shower, location and first floor room, breakfast buffet

very clean helpful very great customer service fresh breakfast everything was very nice

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

both restaurants plus room service were top notch

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

room service was exceptional and the bathrooms are huge and nice.

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

shuttle service was wonderful …

there were kids screaming and running up and down the halls at 12:30am.

amazing staff, clean rooms and amazing breakfast

staff was screaming at kids using the f-word right at the entrance

was noisy kids that were running and jumping both nights i was there not the fault of the

staff easy check in and check out clean room nice variety for breakfast no issues during the

there is also a gym and an indoor pool which was nice

breakfast was very empty

the once nice pool is closed, the gym is the tool room

wanted to use the gym - not available lacked adequate coffee and tea supplies

luckily the breakfast buffet opened by six a m with nice fresh coffee

water in the pool was very cold

pool was down. i had two small kids and that sucked

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

loved the room with a trundle option to allow kids to spread out in a hotel room.

everything was good i wish i could have try the bar out.

didn't read the fine print and there was a charge for parking

and my wifi never got connected

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

they also had a pool and small gym

room was spacious, had small kitchen if you needed

the pool was very very cold!

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

nice kitchen area with pots, plates and utensils

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

we had appointments with the cleveland clinic and was pleased that we had a shuttle

good gym. good restaurant dinner service. very efficient valet support for parking.

friendly staff. clean. quiet. comfortable beds. shuttle.

to many kids and not enough adult supervision

room service wasn't available at the time

early check in and close to the national park

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has a certain hour (too

very clean & plenty of parking.

the no pools being closed?? 99 degrees outside & nothing! mite be nice when

not do late check out ; hotel turn water off did not notify us

parking

also, the restaurant on site didn t answer the room service

room service ate our donuts while we were out but left the trash

grab and go breakfast uninspired though not surprising

location, breakfast, nice and comfortable room

good breakfast

breakfast wasn't good at all

staff. breakfast

pool was not open unfortunately

not take part in breakfast, but it smelled good

the bed was comfortable and it was nice that they served breakfast in the morning

no indoor pool

out for the grumpy granny working breakfast

large room, pet friendly, indoor pool, nice staff.

loved the room, the bed was very comfortable and the full kitchen was very convenient

amazing place, loved everything until the guy from the kitchen ruined it,

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

the pool did not look as clean as it should, and the bed linen in my room had blood stain.

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

nice bar and exceptional garden space

breakfast was very good

location. room appointments were very nice and comfortable. breakfast buffet was excellent.

nice breakfast, great location and facility

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the shuttle service is very convenient.

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

- gym needed remodeling (water leak)

short drive up to the lake shore to see the sunset at a park with free parking

pool and gym were great! big room

shabby, first thing you see when parking is rat traps

tv is a 32 bar was too bright.

no blackout curtains in room faced parking lot with light pouring in

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

although the breakfast area was open at all times, it was minimal

breakfast was good

food/gas nearby as well as continental breakfast

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

the staff was helpful and friendly. the breakfast was good.

pool was cold

before booking, i called to confirm that they had free long term parking and airport shuttle

the restaurant or bar was open, but that's just covid

great staff, good breakfast, large parking lot for my semi truck

the tv guide ud83eudd23 and kids said little better wifi.

staff was phenomenal! pool was warm!

free breakfast, too

pool was not available, microwave didn't work properly, no in room phone and the elevator was

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

breakfast was excellant, great selection of hot and cold items

great parking. good set up inside.

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

shared a parking lot with motel six motel, and it looked pretty junky.

the breakfast was evened and the staff was helpful and friendly

breakfast, nice cozy nook for eating, great variety of food and drink items

very clean. great staff. fresh and hot breakfast

it was big enough to park my truck and trailer.

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere